Here at Armadillo we’re excited to announce that we will now be offering all staff external coaching with renowned confidence coach, Jo Emerson.
The introduction of external coaching follows our decision to move away from a traditional line managed structure. We have chosen to replace line managers with networked support; task-based support to bring clarity to deliverables, skills-based support to build expertise in key specialisms, and growth-based support. This is where the coaching will come in. We hope that this move will give people the headspace to work through their challenges, ambitions, frustrations and ideas, as well as empower staff to seek their own solutions and decide their own actions.
Fiona Craig, our Strategy and Planning Director, explains why external coaching was a must-have for us: “Internal support is very much focused on the work we do for our clients – you could say the client is the key stakeholder here, and all efforts are focused on doing a good job for them.
Fiona continues: “The support offered by external coaching is centred exclusively around the individual – often there can be a tension between the two areas of focus, and in a traditional structure, line managers can struggle to do a really good job of supporting on all fronts. So, this allows those who are exceptionally skilled in one area to excel, while the individual still gets supported on all sides.”
Jo Emerson is a confidence and human behaviour expert, author, and the winner of International Executive Coach of the Year (2019-2020).
Fiona goes on to say “Jo is highly experienced in dealing with change and confidence, and has a wonderful energy that felt right for us here at Armadillo. She will spark some great conversations and even greater ideas, we feel sure.”
Jo adds, “It’s a real privilege to be working with Armadillo at such a critical time and to support team members as they grow and develop within an incredibly fast-paced industry. Armadillo’s new networked-support structure coupled with external and objective coaching shows what an innovative and agile company they are!”
We hope you will join us in offering Jo a very warm welcome. We thoroughly look forward to working with her and cannot wait to see members of the Armadillo team succeeding in their career and self-development goals.
2020 has certainly been a rollercoaster and while we’ve had some pretty big lows, there’s also been some highs. Over the year, one thing that has come up again and again is the number of inspiring people and businesses that have come together in our city over the past year to support each other.
From our favourite restaurants providing free school meals to virtual initiatives across all sectors, it’s been efforts like these which have helped us get through and kept spirits high despite all the doom and gloom.
To share the love ahead of the end of the year, we thought we’d spend some time saying thank you to Bristol’s Best people and businesses, and encourage others to do the same.
We’re encouraging everyone to use the hashtag #BristolsBest to thank the businesses and people that have been brilliant over the past year – whether someone has stood by your business, supported you in personal capacity or just made you laugh. Why not take 30 seconds to call them out as Bristol’s best?
To help share the love, for everyone who tags us into a social media post ( LinkedIn, twitter or insta) we’ll be randomly sending little gifts from a selection of some of Bristol’s best independent businesses to those nominated and those saying thank you.
So, what are you waiting for? Let’s end the year on a high. Who do you want to call out as BristolsBest?
The talented creatives at Bristol designers Phoenix Wharf have once again taken GOLD for Best Hospitality Project at the London Design Awards, taking the top spot for the second year in a row. On both occasions, the winning project has been for a South-West client, shining a welcome light on the region’s buzzing hospitality industry at both a national and international level, with the London Design Awards representing the UK arm of the world’s largest network of design award programmes, which has recognised outstanding projects from over 7,500 brands and 2,500 studios since its 2010 inception by organisers DrivenXDesign. The awards run annually in New York, Shanghai, Sydney and Hong Kong, as well as London.
Phoenix’s Wharf’s 2020 winning project was its design for an ethical, accessible, community-oriented supermarket – The Bristol Loaf – in the city’s Bedminster area, celebrating the best local produce and ingredients by bringing together a café with retail offers including its own bakery, cheeses from Two Belly, new wine offer The Bristol Vine and fruit and veg from Hugo’s Greengrocer.
In 2019, the designers took GOLD for The Yeo Valley Café, taking the Somerset-based business – also the UK’s leading organic dairy brand – to London for the first time in the form of a two-storey café, shop and workspace on Queensway in the west of the city.
‘What these awards highlight is the great entrepreneurialism of the South-West in the hospitality field’, Chris Gwyther, Founder of Phoenix Wharf, commented. ‘We love working with operators who have both fresh ideas and a real vision. Neither project had the highest budget in the world, so it just goes to show that you don’t have to be in the luxury market to make an impact and a difference. You just have to know your target audience.’
‘When it comes to design’, commented Phoenix Wharf Associate Creative Director Emma Carter, who led both projects to fruition, ‘Bristol can now compete with any city in the country. What’s also notable about these projects is what a great advocate the South-West is for boundary-pushing sustainable design, with both projects featuring re-purposed materials wherever possible, and offering healthy, organic and sustainable food and drink with true community appeal.’
About Phoenix Wharf:
Phoenix Wharf is an interior design and branding agency specialising in hospitality and retail. Founded in Bristol in 2015 and independently owned, the consultancy brings ‘substance with soul’ to its clients, from start-ups to established heritage brands, local, national or international, including Space NK, The National Trust, Yeo Valley, Ensemble, Craghoppers, The Gro Company, Gill Marine, Private Room and Gymshark. Along with sister creative companies Ignition (exhibitions, events and experiences) and Caroline (strategic communications), Phoenix Wharf forms part of Istoria Group.
Visit:
www.phoenix-wharf.com
www.istoriagroup.com
iO Academy is on a mission to help to address the gender imbalance in the tech industry, and give people the training they need for a career they’ll love.
Based in the South West, iO Academy is tackling this head on with a rebrand that speaks to their core values of inclusivity and accessibility. Working with Bristol-based creative agency, Fiasco Design, they’ve created a brand that reflects their ambitions of creating a more diverse and inclusive industry, bringing about meaningful change.
It’s no great secret that there is a representation gap for women in tech. More inclusive career pathways in the technology industry have been the focus of various initiatives, such as Tech Talent Charter, Code First Girls, and Tech She Can, along with the Department for Digital, Culture, Media & Sport’s Digital Skills Innovation Fund and the Academy’s own Diversitech Fund.
Over a quarter of women students say that they are put off a career in technology as it’s too dominated by men. (PWC)
The UK economy would benefit from an extra £2.6 billion each year if the number of women working in tech is increased.
83% of millennial British women stated that they actively seek out employers with a strong record on diversity, equality and inclusion. (PWC)
Women account for 50% of the UK working age population but only 16% of IT professionals are women. (BCS)
iO Academy is an award-winning coding bootcamp based in the South West. In 2015 it was set up by healthtech company Mayden – not initially as a business, but as a way to solve a problem. Like so many tech companies around the UK, they needed more developers to sustain their own growth. So a team of Mayden developers designed a programme that would train people with no coding experience to be industry-ready developers in just 16 weeks. Their direct tech experience led them to build a course with a new approach; one that gave students the up to date and practical skills that were needed most. A course that anyone, regardless of their gender, ethnicity or background, could come out of as the sort of developer that tech companies want to hire.
After five years in business, it was time to look at themselves and uncover the ingredients which would make them an innovative, purpose-driven brand.
The Academy reached out to Fiasco Design at the start of 2020 with a view to repositioning the company, reflecting their own growth from an idea to solve a talent shortage, to a company with an international reputation. The aim was for a fresh, future-proof identity that would appeal to a diverse range of prospective students and break down perceptions about the tech industry.
With graduates working in tech companies from Bath to Berlin, a 50:50 ratio of men and women trainers, and a strong work ethic towards diversifying the industry and creating an environment that facilitates opportunities for all, Fiasco Design and Mayden Academy embarked on a full strategic review of the current branding; assessing their DNA and defining their core values and company proposition.
Through a number of workshops conducted by Fiasco and Mayden, a new brand name was formed; iO Academy. On the one hand it’s a clear nod to coding language – IO is shorthand for input/output in computer programming. On the other it’s also the name of one of Jupiter’s moons, which seemed a good metaphor for the brand’s innovative, future-focussed outlook.
Margaret Davidson, Business Development and Marketing Manager at iO says, “Fiasco saw right to the heart of who we are as a brand and came up with a visual identity to represent us which we would never have thought of ourselves. In particular, what we wanted was to become more attractive and accessible to a wider range of people, with a core focus on diversity and inclusivity. Working as part of a new niche sector within a wider industry that often seems intimidating, this was a challenge. Fiasco came up with an approach where we now feel confident that an underpinning of inspiring inclusivity will be clear in everything we do, and help us to be part of bringing meaningful change.”
With the name and proposition came a new visual expression for the brand. The visual language is designed to reflect exploration, harnessing imagination and working towards a better future. The graphic shapes give a sense of wayfinding, collecting badges and new skills following a creative pathway. Verbally the tone is positive, ambitious and empowering, and speaks to the curious and willing.
Working with Belgium-based illustrator Soren Selleslagh, the team created a suite of illustrations to depict aspects of the student journey across the course and into their new careers. Soren’s human-centred approach evokes joy and empowerment through positive representation of all types of people. With a devoted outlook to making meaningful illustrations, this partnership gave the brand identity the visual storytelling elements that demonstrate openness and inclusivity.
Ben Steers, Creative Director at Fiasco Design says about the project: “It’s been fantastic to work with the team at iO and help them towards realising their vision of leveling the playing field within the tech industry by creating a fairer, more diverse community of developers”
What a crazy year. We know it’s been hard, but we are always looking for positives and we know that our little community based here on Spike Island is just that, a really positive and vibrant bunch of micro businesses. If you feel like you are going a bit stir crazy working from home, tripping over the cat, networking with the dog and brainstorming with a toddler, we can offer you respite in our bright, airy, socially distanced, unique coworking studio. You can even bring the dog to keep up that networking!
Join our unique coworking studio offering bright, airy, socially distanced and flexible desk space.
We currently have availability.
Tea Beat Coworking studio is located within one of Europe’s largest studio complexes, Spike Island Artspace; our established studio is part of one of Bristol’s richest creative networks. The community includes Artists, Printmakers, Undergraduate art students, Designers and many independent, creative businesses.
With the onsite Café, Gallery and a diverse programme of events, exhibitions, projects and residencies, our Studio members have good access to the wider creative networks of this renowned institution.
From the huge windows offering plenty of light, super high ceilings and upcycled materials used in its construction-we’ve really enjoyed creating our studio and have put a lot of thought into making it a comfortable, safe and friendly environment for those using it.
Over the years we have been home to an inspiring bunch of individuals, from Graphic designers to illustrators, Web designers and Software developers to Architects and surface pattern designers. Our current community includes Designers, Events production, Advertising specialists, Video Editing and specialist costume makers.
We understand the need for flexibility during these unusual times and can offer a variety of membership options, including:
24hr access Mon-Fri Dedicated single desk on rolling contract at £150 pcm + Vat.
24hr access Mon-Fri 3 x desk Office area on rolling contract at £410pcm + vat.
24hr access Mon-Fri 5 x Self Contained Office space (approx 40 msq) on a rolling contract at £625 pcm +vat
Weekends by arrangement
We are situated close to the waterfront, just 15 mins walk from the city centre.
To come and have a look around, please contact: [email protected]
All rates are fully inclusive and include service charge, business rates, cleaning, Superfast Wifi, access to a shared kitchen and showers
Bike Parking, Dog Friendly, Covered outside break out space, Shared Meeting table, Breakout area.
SAA is the world’s biggest art community, with over 38,000 active members. As well as providing quality art products, SAA offers inspiration, information and advice to its members. You can find out more about the SAA here https://www.saa.co.uk/
SAA has appointed Element78 as their digital partner to re-platform their current ecommerce website to a brand-new Umbraco and Ucommerce solution.
Mel Sallis, Group Marketing Director at SAA, said:
“We were impressed with Element78’s experience in building complex ecommerce & web solutions, as well as their comprehensive discovery methodology. They made us feel confident in their approach, and we look forward to working with them.”
Iain Rhodes, Managing Director at Element78, said:
“This is an exciting project for ourselves and SAA. We are looking forward to getting to know their world through a full discovery and redesign phase over the next month, which will then lead into a full development phase.”
YoungMinds, the leading UK charity supporting the mental health needs of young people in the UK, has appointed Element78 as their digital partner to take their vision forward. The first step is to redevelop YoungMinds’ website, utilising Umbraco CMS to make the extensive content more accessible to their users.
Tom Madders, Director of Communications, Campaigns and Participation at YoungMinds, said:
“Our brief going into this project was a tough one; we were looking for an agency that had ideas, creativity, deep technical know-how, a shared passion for what we do and a proven track record of delivering value. The team at Element78 impressed us throughout the tender process, and we’re very much looking forward to working with them.”
Iain Rhodes, Managing Director at Element78, said:
“We are thrilled to announce that we will be working with YoungMinds to support the amazing work they do with teenagers, parents and professionals. The issues surrounding mental health for young people are becoming more and more pressing, so we aim to deliver real impact for such an important cause.”
Discover more about the great work that YoungMinds provides young people here https://youngminds.org.uk/about-us/
The Creative Economy Unit at UWE is researching the impact of Covid19 on the South West exploring resilience & adaptability in the sector.
They are reaching out to all sectors of the creative industries, from community arts to architecture, food to festivals, fashion to photographers, and everywhere in between.
The survey is anonymous and the research team aims to use the results to lobby policymakers & stakeholders with a more complete understanding of how the creative & cultural sector functions in order to support recovery.
Please share far and wide to support & ensure your needs are represented.
Marketing automation software does what it says on the tin: it’s technology which relieves some of the pressures of marketing your business, product or service, by automating your marketing processes.
No longer just the secret weapon of larger enterprises, marketing automation makes campaigns for businesses of any size easier to manage. From email to social, websites to text messaging, automation technology works across multiple channels – and across different touchpoints in the customer journey too.
But with hundreds of tools available, where do you start?
Luckily, we have tonnes of experience with automation software at P+S. In this blog, we’ll break down why it’s worth investing in automation, how it all works, and give you five top tips to make sure it’s a success.
So, if you’re searching for a way to deliver more qualified sales leads with less supervision, nurture customers more effectivelywhile conserving your resources, and reduce your marketing spend while increasing sales opportunities, read on.
In short, automation software can do almost anything. One of the biggest benefits is that it saves you time and resources – no more having to hit ‘send’ on every action you take. Plus, automation tools give you one place to manage multiple marketing streams, collect customer data and customise your campaigns.
Some of the tasks automation software can assist with include:
With the right automation software, you can liberate your team’s time and creativity. So members are free to work on bolder ideas for attracting customers, free to aim for more ambitious targets, and free to expand your business into new growth markets.
But your team still needs to deploy, optimise and develop your marketing software strategy: team members will still need to do the thinking, while the ‘heavy lifting’ is carried out by the technology.
There are thousands of different MarTech providers out there, offering hundreds of marketing automation solutions. Choosing the right one can be a bit of a minefield.
The best place to start is by identifying your business’s most critical needs. Are you taking too long to react to customers’ buying signals? Or maybe you regularly find yourself chasing the wrong leads? Make a list of your most urgent issues – there will undoubtedly be a tool designed to solve them. Once you’ve covered the business critical, you can then increase this list to include ‘nice-to-haves’ to help you further narrow down your options.
It’s important to create tangible goals, too. Not only will these help you measure your progress after deploying your technology, they will also help you to ascertain whether the investment is worthwhile for your business – and to justify that choice to your stakeholders, too. Using SMART objectives is a strong starting point for developing goals that make the most sense for your business.
Whichever provider you decide is best for you, there are a few ways to optimise the approach further.
Whatever software solution you settle on, choose to focus on simpler automation processes first, using simple data sets. This could be pre-scheduling some of your social posts, or regular marketing emails. Once you’re sure you know exactly how well this works, and that you’re benefiting from doing so, you can begin automating more complex processes with more tailored audience segments too: personalised automated upselling for customers who’ve shown interest in certain products, for example.
Any campaign you’re managing with automation software should complement your existing marketing. This isn’t the opportunity to overhaul your tone of voice and begin bombarding people with daily newsletters. You’ll still want to focus on enriching your customers’ lives with relevant news, information and products.
Employing new software is easier when your team is receptive to the change. Who will drive its success within your business?
Identifying someone to be the internal champion of your automation software is a powerful move. Usually, this person is in a senior position, acting as an authority on the tech as well as a successful user of it. This person’s guidance and experience will also help you make decisions about training and support requirements, and put plans in place for the adoption and rollout process.
The goal here isn’t to just market as much as you can – it’s to increase the value of your brand to your customers, using automation to build a long-term relationship with them. Automation enables you to interact with them in a more meaningful and relevant way, to build brand loyalty at every point in their journey.
And, of course, this wouldn’t be a P+S blog without us mentioning measurable goals. As previously stated, setting clear, ambitious but achievable KPIs from the very beginning will allow you to measure your success. Lead scoring and nurturing data should form a part of these KPIs, and will help you to establish a business case for continued investment.
Even the strongest marketing team can benefit from automation technology. Half of the challenge of marketing today is collecting, organising and applying insights from a flood of customer data – which is easier said than done.
From website visits, to open rates, clicks, social engagement, events and forms – the amount of customer information available is truly staggering. But by analysing it all, you can identify key behaviours which can then become a trigger for marketing automation processes. It means you can immediately respond to those triggers, and exponentially improve the efficiency and value of your marketing.
At P+S we work with our clients to ensure their marketing automation software gives every customer a better, more personalised experience. We’ll save your marketing teams countless hours on repetitive tasks, and ensure your business never misses an opportunity to connect with customers across every touchpoint – no matter where they are in their user journey.
Plus, not only do we help you make more of your customer data, we also measure the results – and continually optimise them, to become even greater.
This experimental interactive short by filmmaker Ru Howe is one of the first films crafted with trailblazing technology from Bristol based start up stornaway.io which lets filmmakers create story game experiences easily and creatively without coding. Released at Immersive Encounters this week, you can watch it here.
Part funny vlog, part game, the viewer gets to follow Wolfie all over Bristol, on multiple paths through the city – encountering and re-encountering memorable characters across two timelines.
Behind Howe’s signature jump cut editing and Wolfie’s wide eyed vlogging are layered some wonderfully meditative moments and conversations.
Life Moves Pretty Fast was made hand in hand with the creation of Stornaway.io itself. Originally mapped out on Howe’s kitchen wall with pieces of paper, he and producer Kate Dimbleby used the creative production process to design and prototype an authoring tool which would put the creative process at the heart of stornaway.io‘s revolutionary drag and drop vision.
The film was shot in 2 days with a cast and crew of professional friends on a minimal budget.
Life Moves Pretty Fast is designed to be watched and replayed multiple times – there are over 40 minutes of gameplay (if you find all the secret paths!) but allow yourself 15-20 minutes to take Wolfie through 2-3 different journeys of discovery.
If you are a filmmaker or business interested in making your own interactive content, please contact [email protected] or go to the website and sign up for a free 30 day trial and discounted licenses