Illustrate Digital brings Bristol Waste on board
Member Bio
Hello from Illustrate Digital.
We’re one of Europe’s leading agencies dedicated to the WordPress platform, based at Runway East in the heart of Temple Meads.
Specialising in Financial Services, Legal, Tech, B2B and B2C sectors, we’re a people-centric agency who put users first. For us that looks like creating smooth web experiences and an easy-to-edit content system that your marketing team will fall in love with.
Our History
Illustrate Digital launched in 2013 after our founder, Scott Jones, became frustrated with the agency world whilst working as a media director for a charity in the North West. After taking the project in-house to solve the challenges that inflexible websites presented, Scott saw first-hand how versatile the WordPress platform could be.
He set about creating his own agency, striving for excellence in build quality and customer service, in an attempt to show the agency world how its really done and show clients the love he never experienced from agencies in his previous role.
Today we’re seen as one of the leading agencies in Europe for development on the WordPress CMS platform, as well as one of the UK’s leaders in user experience design, a skill that is still rare in a digitally-driven economy.
Working with Illustrate Digital
- Expert and specific; clients call on our team when things need to be done well, securely and delivered with excellence.
- Enterprise and ambitious; we’re all about adding value to your brand and understand how to operate commercially. Most of our clients are banks, legal firms, tech companies and major UK brands.
- People-centric; from designing with the user in mind to building great relationships with clients, we’re uniquely positioned as a people-first organisation.
- Communication and customer service; we’re setup to communicate with a well-refined and clearly explained delivery process – relationships with our clients are collaborative and allow you to be a part of the project, especially crucial when working with client-side marketing, design or development teams.
Working with the WordPress Platform
- Well supported; WordPress is a highly versatile content management system, powering over 30% of all the world’s websites.
- Easy content management; it’s an excellent go-to solution for brands looking for a smooth content editing experience whilst still delivering considerable value to end-users.
- Highly extensible; with the most integrated-with CMS in the world and the REST API at our fingertips, there are plenty of opportunities to integrate your third party tools and apps to make your marketing more efficient.
If you’re looking for a collaborative agency who’ll work hard to deliver excellence for you and your brand, then we’re waiting for your call.
Key People
Scott Jones - Founder & Managing Director
Scott founded ID in 2013 and is a regular writer and speaker on the benefits of the WordPress platform in enterprise and high performance environments.
Margaret Ascroft - Finance Director
Margaret oversees the financial health of our agency. With a strong background in running multi-million pound companies, she's at ID ensuring we continue growth and can look after our clients for the long term.
Ian Brown - Head of Operations
Ian worked his way through the ranks at ID from Junior to Senior Developer and eventually to Head of Operations. He oversees all production and is focussed on maintaining our quality and levelling up our innovation.