Keeping hold of people inside and out – Part two: Clients
BCI Workshop
Worried about client retention? Concerned your clients might be looking elsewhere?
With winning new business being tougher than ever, this session will not only refresh the essentials of client management, but uncover the things client really want from agencies, and the steps agencies can take to retain them.
Anyone working as a client relationship lead or in account management.
Get tickets for Part one: Managing talent
With a career spanning two decades in both global networked and international agencies, Claire has led award-winning teams for some of the nation’s best-known brands.
Taking her experience of leading operations and businesses development, she now works with agencies as a consultant and trainer, to ease their growing pains and operational challenges.
She is a longtime advisor and mentor for initiatives which aim to improve diversity in the creative and comms industries.
> Early bird BCI member tickets are available up until Mon 21st January at £110 +VAT.
> BCI member tickets are £125+VAT.
> Non-member tickets are £185 +VAT.
If you’re not yet a member of Bristol Creative Industries, you can sign up here. You can also read about the membership perks here.
Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone.
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