Keeping hold of people inside and out – Part two: Clients
BCI Workshop
Worried about client retention? Concerned your clients might be looking elsewhere?
With winning new business being tougher than ever, this session will not only refresh the essentials of client management, but uncover the things client really want from agencies, and the steps agencies can take to retain them.
Anyone working as a client relationship lead or in account management.
Get tickets for Part one: Managing talent
With a career spanning two decades in both global networked and international agencies, Claire has led award-winning teams for some of the nation’s best-known brands.
Taking her experience of leading operations and businesses development, she now works with agencies as a consultant and trainer, to ease their growing pains and operational challenges.
She is a longtime advisor and mentor for initiatives which aim to improve diversity in the creative and comms industries.
> Early bird BCI member tickets are available up until Mon 21st January at £110 +VAT.
> BCI member tickets are £125+VAT.
> Non-member tickets are £185 +VAT.
If you’re not yet a member of Bristol Creative Industries, you can sign up here. You can also read about the membership perks here.
Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone.
Feel More Confident At Work
1pm
-2pm
Online
Workshop
Confidence isn’t a given; it’s something we build over time, often behind the scenes. In this session, you will learn more about yourself and ways to boost your confidence at work.
F**kUp Nights Bristol
18:00
-21:00
The Square Club, 15 Berkeley Square, Bristol, BS8 1HB
Networking
Most people fuck up at some point…and nearly everyone lives to tell the tale.
Fuckup Nights is a global movement and event series that shares stories of professional failure. The event has been running in Bristol since 2023.
Events across the globe get three or four people to get up in front of a room full of strangers to share their own professional fuckup/mistake. The stories of the business that crashes and burns, the partnership that goes sour, the product that has to be recalled, stories like these will all be told.
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At this event we will have three fabulous speakers who are going to share their mistakes. No happy ending for any of these three stories!
Hanna Mepstead – was entrusted with the care of a politician’s daughter – and managed to lose her in London!
Steven Adjei – Steven will share his stories of a failed business, bankruptcy, and moral struggles!
Owen Jones & Fiona Graham will discuss nearly losing a key client following a rebrand.
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Hanna’s story is just one of the stories from her time as a celebrity’s PA. You might find out which one ‘on the night’!
In addition, Steven will tell us how he got duped out of hundreds of thousands of pounds in three continents!
Lastly, what do you do when a premium client hates your rebrand? Fiona from Devonia and brand consultant Owen reflect on a potentially catastrophic oversight.
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Let’s change the narrative, let’s #ShareTheFailure and learn from it.
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What’s Included
All tickets include a glass of wine or beer or two soft drinks plus some canapés (enough to keep your hunger at bay until later in the evening).
Timings
6:00pm – Doors open & networking
6:30pm – Canapés
7:00pm – Presentations start. Each presentation is 10 minutes with 5 minutes Q&A
8:00pm – Networking & drinks
9:45pm – Close
Your host
This event is organised by David Gilroy, Managing Director, Conscious Solutions. A serial entrepreneur David has for the last 30 years worked exclusively in the online space having been part of the early management team at CompuServe, cofounded Sift and for the last 20 years led the team at Conscious Solutions, the UK’s leading digital marketing agency for law firms.
Tickets
Anyone can come to the event. Square Club members get discount, email [email protected] for your discount code.
Crafting connections: How to tell your story and grow your creative business
12:30pm
-1:30pm
Online
BCI Webinar
Hilary Salzman explores how storytelling can help small creative businesses connect with customers, collaborators, and communities. You’ll learn why your unique story matters and how it can shape how others understand who you are, why you do what you do, and how you can help them.
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