Worried about client retention? Concerned your clients might be looking elsewhere?
With winning new business being tougher than ever, this session will not only refresh the essentials of client management, but uncover the things client really want from agencies, and the steps agencies can take to retain them.
Anyone working as a client relationship lead or in account management.
Get tickets for Part one: Managing talent
With a career spanning two decades in both global networked and international agencies, Claire has led award-winning teams for some of the nation’s best-known brands.
Taking her experience of leading operations and businesses development, she now works with agencies as a consultant and trainer, to ease their growing pains and operational challenges.
She is a longtime advisor and mentor for initiatives which aim to improve diversity in the creative and comms industries.
> Early bird BCI member tickets are available up until Mon 21st January at £110 +VAT.
> BCI member tickets are £125+VAT.
> Non-member tickets are £185 +VAT.
If you’re not yet a member of Bristol Creative Industries, you can sign up here. You can also read about the membership perks here.
Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone.
Proactive Client Development – 30% off for BCI members
9:30
-13:00
Online
Workshop
Wake Up Call: How to protect your IP when working with contractors, employees, collaborators and suppliers
8:30am
-9am
Online
BCI Webinar
In this webinar, business lawyer Jessica Bent will discuss the legal issues to ensure your intellectual property (IP) ownership and rights are clear and protected across all the relationships your business relies on. It will help you identify when IP comes into existence and what you need to protect, own and monetise it.
Freelancers’ Day – Co-work with us
8:30
-17:30
Future Leap, The Old Chapel, 16 Oakfield Road, Clifton, Bristol, BS8 2AP
Open Day
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