Worried about client retention? Concerned your clients might be looking elsewhere?
With winning new business being tougher than ever, this session will not only refresh the essentials of client management, but uncover the things client really want from agencies, and the steps agencies can take to retain them.
Anyone working as a client relationship lead or in account management.
Get tickets for Part one: Managing talent
With a career spanning two decades in both global networked and international agencies, Claire has led award-winning teams for some of the nation’s best-known brands.
Taking her experience of leading operations and businesses development, she now works with agencies as a consultant and trainer, to ease their growing pains and operational challenges.
She is a longtime advisor and mentor for initiatives which aim to improve diversity in the creative and comms industries.
> Early bird BCI member tickets are available up until Mon 21st January at £110 +VAT.
> BCI member tickets are £125+VAT.
> Non-member tickets are £185 +VAT.
If you’re not yet a member of Bristol Creative Industries, you can sign up here. You can also read about the membership perks here.
Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone.
Profitably Scaling Beyond £1m: Strategies to build a thriving agency
12:00
-13:00
Online
Masterclass
Encounters Film Festival 2025: 10% off industry pass for BCI members
Various venues in Bristol until 28 September
Festival
Founded in 1995, Encounters is a globally renowned short film festival that takes place on the beautiful harbourside in Bristol.
Bristol Creative Industries Members’ Lunch
12.30pm
-2pm
The Square Club, 15 Berkeley Square, Bristol, BS8 1HB
BCI Networking
The BCI members’ lunch is an opportunity for a small group of members to connect and exchange information about their businesses. The BCI team chair and host the session which is open to all current members.
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