How to have a tough conversation – navigating conflict in your business: a talk with Meg Lovell

BCI Talk

22nd Feb 2024




Online via Zoom

In this session, Meg Lovell will work through a set of strategies for tackling those awful “there’s an unexploded bomb in my inbox” moments we’ve all faced, using well-tested negotiation techniques to help you navigate potential conflicts to achieve an outcome that suits you.

From uncomfortable conversations around raising fees, to responding to the client with the ever-expanding brief, we all regularly face conflict situations in business that can be the difference between making or losing money, or a functional or frustrating working relationship.  In this online talk, we will work through communication methods to address these situations both proactively and reactively, giving you a blueprint for action the next time a tricky situation arises.

By the end of this session you will:

  • have a clear strategy for managing those frustrating early moments when conflict arises
  • understand how to put your desired outcomes and values at the heart of your response
  • learn how varying the timing and tone of your response can greatly influence an outcome
  • have a step-by-step guide and tips for proactive boundary-setting to reduce future conflict points

Who is it for?

This session is for anyone working in the creative sector, from graduates to seasoned professionals. The techniques and strategies discussed will apply equally to those just starting out who need to advocate for themselves, to freelancers and agency owners dealing with demanding clients and challenging colleagues.


Tickets are priced at £20 +VAT for BCI members, and £35 +VAT for non-members. Book your place below!

If you’re not yet a member of Bristol Creative Industries and would like to take advantage of this event, you can sign up here. You can also read about the membership benefits here.

About Meg Lovell

Meg is a photographer and videographer specialising in commercial and editorial photography featuring those working in the creative industries.  In a former life, she was a corporate lawyer and senior corporate development professional delivering strategy, project management, and legal advice. She now leverages her decade-plus corporate and negotiating expertise to support creative businesses with both visuals and strategy.

> Website:



About Bristol Creative Industries

Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone. 

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