Natalie Howells, Armadillo’s Senior Conceptual Copywriter, recently spoke to Little Black Book about being creative within constraints, opportunities to make customers feel loved and why they don’t mind helpful use of their data. 

 

LBB: What’s the number one question that clients are coming to you with when it comes to how they can better use data to enhance the creativity of their content and experiences?

Natalie: How to use data to enable connected, relevant customer experiences across channels and throughout the funnel. And how to use that data in a creative and compelling way to enhance the brand experience.

 

LBB: How can you make sure that data is elevating creative rather than forming a windtunnel effect and knocking all the interesting or unique edges off that make something distinctive?

Natalie: This is one of the areas I’m especially passionate about. I know some creatives worry that the data will create homogeneity and pull us away from the more interesting and unique parts of creativity. I disagree.

Data will absolutely give us a direction, but so will plenty of other things – clients will have a direction they want to follow, and laws and regulations impose barriers to what we can and can’t do. So, we should all be used to being creative within some constraints. But, more importantly, data doesn’t actually constrain us – if we’re clever in how we use it, it can spark new ideas, breathe life into old ones, and validate approaches we may not have been able to try before. It’s up to us as creatives to let the data inspire us rather than discourage us.

 

LBB: Can you share with us any examples of projects you’ve worked on where the data really helped boost the creative output in a really exciting way?

Natalie: We created an anniversary campaign for McDonald’s, where app-users would receive a personalised email celebrating their use of the app for the prior 12 months. We used data to identify the times of day that people preferred to order, the channels they used the most, and their most popular menu item.

Then we presented this is an interactive email where the user could expand content panels to find out how their results compared to the rest of the UK. An individual might receive an email dubbing them a ‘Night owl orderer’ and a ‘Drive-thru and thru-er’, along with an offer and personalised menu suggestions.

 

LBB: More brands are working to create their own first party data practice – how can a brand figure out whether that’s something that is relevant or important for their business? 

Natalie: I think the question is ‘what brand wouldn’t want a first party data practice’? It’s relevant to everyone. Think about it – if you could create an audience of your most engaged and most valuable customers, what could you do with it?

First party data gives us an audience that have explicitly indicated their interest in a brand. The data gives us opportunities to make those customers feel loved and appreciated. It enables us to make media, across all areas, more focused and efficient. And it helps us develop relationships by giving real value to our customers.

 

LBB: We talk about data driving creativity, but what are your thoughts about approaching the use of data in a creative way?

Natalie: I think the possibilities are endless. One of my favourite books is Information is Beautiful, which presents data in visually stunning ways. It takes raw data and presents it in a way that is not only easy to understand, but is designed with a clever nod to what the data represents. Spotify uses its listener data in really fun ways – some of its billboard campaigns over the years have taken data and used it not only to create entertaining copy, but also create some personalisation even in a broad public setting. It’s not just about graphs and charts – data can create incredibly compelling stories.

 

LBB: “Lies, damned lies, and statistics” – how can brands and creative make sure that they’re really seeing what they think they’re seeing (or want to see) in the data, or that they’re not misusing data?

Natalie: One way to have faith in the data is to continually test it. In fact, it’s one of the things that we at Armadillo have a whole workstream covering. We test our assumptions constantly, and often find the data comes out differently than we predicted. The more you experience that, the less likely you are to see what you’re looking for rather than what’s there. Plus, it adds the fun of trying to figure out what’s really going on and why your assumptions were wrong. Another key thing is to start with the data or at least start with a question, rather than trying to find data that supports an idea you want to pursue. That way, you’re looking for an answer that will tell you whether that idea works or not, or using data to spark an idea, rather than misusing the data to your own ends.

 

LBB: What are your thoughts about trust in data – to what extent is uncertainty and a lack of trust in data (or data sources) an issue and what are your thoughts on that?

Natalie: One of the great things for us about working in CRM is that our audience is made up of people who have opted to give us their data. The important thing after that is treating their data with security and respect. If data is misused or used in ways not agreed, then of course consumers will lose trust (as they should).

Appropriate data governance is vital – as is delivering on the promise you gave when you were granted access to that data in the first place. There’s a value exchange at play, and it’s absolutely imperative that any brands meets the expectations of that exchange to ensure consumers don’t lose trust.

 

LBB: With so many different regulatory systems in different markets regarding data and privacy around the world – as well as different cultural views about privacy – what’s the key to creating a joined up data strategy at a global level that’s also adaptable to local nuances?

Natalie: The key here is doing nothing in isolation. Most companies need an infrastructure that is joined up, but we have to always keep in mind that one size fits one, not all. Starting with a minimum viable product that works broadly, allows you to then use local experts indifferent markets to adapt that starting point to the needs of each activation market. Localisation is essential and working with local experts is key to getting it right. Never assume anything.

 

LBB: What does a responsible data practice look like?

Natalie: Secure, transparent, fair, ethical. The core of any data practice is security – best in class security systems from a technological point of view, and excellent data management from a personnel perspective. People should only have access to the data they need and nothing extra. Transparency is crucial, especially when consumers are rightly concerned about what is being done with their data. An easy to find and easy to read data or privacy policy is really important part of this.

 

LBB: In your view, what’s the biggest misconception people have around the use of data in marketing?

Natalie: That people hate their data being used at all.

There’s a line between being helpful and being intrusive, and when marketing uses data well, consumers aren’t against it as many think. If a consumer is interested in something on an ecommerce website and gets a discount code for that item, that’s using their data in a way that benefits them. People don’t hate that. What they hate is their data being sold to other companies, being spammed with irrelevant communications, and feeling like a commodity. The trick is in finding that balance. As I’ve mentioned, it’s about a value exchange. If someone gives you valuable data – like their email address or buying habits – they expect something equally valuable in return.

 

LBB: In terms of live issues in the field, what are the debates or developments that we should be paying attention to right now? 

Natalie: The ongoing developments in regulations, particularly around privacy. Given that they’re continually changing, understanding what consent means at any given time is a development that needs to be monitored constantly. We know that passive opt in and implied consent are no longer enough, and that ‘legitimate interest’ is constantly being tested. Keeping up with these developments is vital, and each change to the regulations makes it clear that it’s becoming more and more important to have first party data.

 

 

Article first published on 21/10/22 by Little Black Book.

UWE Bristol has unveiled its new immersive Sound Shower experience at Bristol’s Cribbs Causeway and Cabot Circus. Showing a mesmeric snapshot of campus life, the film was created by Skylark Media.

Filming took place at the university’s Frenchay campus and city with the support of student contributors. Multiple locations include the Atrium cafe, Centre for Sport, student union, library, as well as at the Arnolfini in the city centre.

The UWE Bristol sound shower experience at the Mall at Cribbs.

Stephanie Lee, Marketing Communications Manager at UWE Bristol says, ‘This is a really exciting film project with Skylark Media where we’re creating a film for a specific sound shower unit which will sit in Cabot Circus and Cribbs Causeway shopping centres to promote the university and bring campus life to the people of Bristol, so they can get a real immersive experience and sense of what it’s like to study here on our campuses.’

Skylark Media MD Jo Haywood adds, ‘For a unique out of home experience, we came up with a fully immersive concept using an Insta 360 camera on an extendable pole. It sits within the stitch line which then becomes invisible in post-production. The result is a fully immersive film that mimics a FPV drone – flying around from location to location or locking into subjects for detail. Diegetic sound is added in so that the viewer can eavesdrop into those private moments.’

You can experience UWE Bristol’s immersive Sound Shower at Cribbs Causeway or Cabot Circus this month.

Samaritans is launching an ambitious fundraising campaign to get people talking about the ‘S’ word. The charity’s winter campaign, which runs from November through to January, includes a TV ad created by Skylark Media Bristol and Campfire Agency.

#BreaktheSilence is a fundraising campaign where Samaritans is calling on supporters to donate and share their support with others via their social platforms. The campaign includes a series of short videos featuring callers and listening volunteers and a television advert to run in unison with the campaign. Skylark was appointed to handle creative production which included all live action content and photography for the integrated campaign.

Bristol based Skylark Media MD Jo Haywood says, ‘Talking about mental health and supporting each other is important within the Skylark team. So we are delighted when the Samaritans asked us to deliver their winter campaign, #BreaktheSilence. We hope that the impact of the emotional storytelling in the TV ad, ‘Silence is painful’ and the authenticity of the callers and listeners in our short video series will encourage people who feel isolated to break the silence and reach out to the Samaritans this winter.’

Paul Power, Creative Director at Campfire Agency adds, ‘I know that all of us at Campfire Agency are proud to be working with Samaritans on their Break the Silence campaign – because silence really does cost lives. When you think that someone in the UK dies by suicide every 90 minutes, it brings it home how it important this winter campaign is.

With the cost of living crisis, it’s going to be a tough few months for so many people, so there couldn’t be a better time to launch these powerful communications, from DRTV and direct mail to digital and social.

With distinctive photography, powerful stories and hard-hitting messaging about suicide, we believe this integrated fundraising campaign will create an emotional connection with millions of people across the UK.

If it encourages one person who’s reaching crisis point, to start talking about suicide, then all the hard work will have been worth it. If we can raise nationwide awareness and essential funds for Samaritans on top of that, then we know the Break the Silence campaign has been the success we all hope for.’

Samaritans Executive Director of Income, Sonya  Trivedy says, ‘The #BreakingtheSilence campaign is an opportunity to drive the conversation in these times of continued uncertainty, with issues such as loneliness, isolation and the cost of living crisis, meaning it could be a challenging winter for many people.

“Hopefully this new campaign will reassure people that Samaritans volunteers are here for people to talk to when they are ready to break their silence. Mental health, wellbeing and suicide are things that affect every one of us. With #BreaktheSilence we want this bolder messaging to encourage people to sit up, take notice and be moved to take action so that we can work towards our vision that fewer people die by suicide.

‘Silence is painful’ airs from 9th November on ITV Digital, Sky Media amongst other channels. The campaign runs until January 6th. For more information visit www.samaritans.org.

The importance of nurturing the region’s exceptional creative talent, alongside innovation, diversity, and sustainability were highlighted as priorities by industry experts and the audience at the first day of the inaugural Bristol and Bath Screen Summit, yesterday (2 November).

More than 100 people attended the event at Arnolfini, which was hosted by broadcaster Carol Vorderman and The Outlaws’ Gamba Cole.

Showcasing the city region as a leading global production community, the Summit was opened by the Mayor of Bristol Marvin Rees. Guests heard from programme makers from some of the world’s biggest brands, including Bristol’s Grant Mansfield, founder and CEO of Plimsoll Productions, and Julian Bellamy, managing director, ITV Studios.

Lynn Barlow, Assistance Vice-Chancellor Creative and Cultural Industries Engagement, said: “A clear message from the first day of the event is that people are key to the industry’s success, and the incredible talent base and amazing track record of TV and film in this area is continuing to drive growth. We should celebrate what we have already achieved, but there is still much to do, particularly pushing innovation through creativity and technology, but also ensuring the industry is representative of all audiences by creating a more diverse and inclusive workforce.

“Thank you to the panellists who kindly gave their time to speak at the Summit – their insight really demonstrates how much the region has to offer as we look to the future.”

The creation of the Screen Summit is a key recommendation from research by UWE Bristol’s Digital Cultures Research Centre (DCRC); it found that while the screen industry in the city-region is booming, more could be done to overcome the political and economic challenges its facing.

As day two of the Summit gets underway today (Thursday 3 November), academics from UWE Bristol’s Digital Cultures Research Centre and the University of Bristol, will join regional and national policy makers and industry leaders to explore potential interventions needed to sustain clean inclusive growth in the city region’s production community.

In particular, they will discuss ways of supporting and extending the emerging indigenous film and television drama in the area, considering the benefits of creating a ‘regional production fund’ and access to investment packages, either to companies already based here or to those looking to bring productions to the area.

Speakers from other regional screen agencies, including Liverpool City Regional Production Fund, will share best practice and provide an insight into its key learnings and successes.

With attendees including representatives from the West of England Combined Authority, Bristol City Council, the BFI, and Screen Skills, the aim will be for a working party to oversee both how funding might be leveraged and how it could be used most beneficially once the resources were in place.

Listening to podcasts is a great way to inspire and inform your creativity. We asked members of the Bristol Creative Industries LinkedIn group, which has over 7,400 members, to share their recommendations. Happy listening!


Creative Boom

Created by the magazine dedicated to the creative industry, the Creative Boom Podcast features candid conversations with artists and designers about their creative journeys. Listen here.

Recommended by Ellen Carroll.


Machine Unlearning

This is a podcast that “questions assumptions in the tech world and celebrates those working with technology in unconventional ways.” Listen here.

Recommended by Jessica Morgan (see Jessica’s BCI profile for Carnsight Communications here). 


The PR Hub Podcast

Hosted by Adam Tuckwell and Jon Wilcox, the PR Hub Podcast is a conversational PR and marcoms podcast with special guests discussing the world of communications. Listen here

Recommended by Gina Jones.


The GYDA Initiative Talks Podcast

This podcast includes interviews and discussions between Robert Craven and digital agency experts providing insights to help you grow your digital agency. Listen here.

Recommended by Robert Craven.


Wales Documentary Support Network

This podcast focuses on documentary film making and the people who do it. Listen here.

Recommended by Stuart Fox.


On Strategy Showcase

This podcast features marketers telling the stories behind the strategies that led to amazing work. Listen here.

Recommended by Kevin Mason (see Kevin’s BCI profile for Proctor + Stevenson here).


Uncensored CMO

Hosted by Jon Evans, this podcast “uncovers the bulls**t and carefully managed PR messages to explore the good, the bad and quite frankly downright ugly truth about marketing”. Listen here.

Recommended by Matt Ramsay (see Matt’s BCI profile for Activation here).


The Changemakers

This podcast features B2B marketers and creatives from the tech world discussing the role that creativity plays in helping them market their business. Listen here.

Recommended by Dave Corlett.


The Diary of a CEO

Hosted by entrepreneur and Dragons’ Den investor Steven Bartlett, this podcast is described as “an unfiltered journey into the remarkable stories of the people that have defined culture, achieved greatness and created stories worth studying”. Listen here.

Recommended by Alli Nicholas, membership manager at Bristol Creative Industries.


2Bobs

This podcast features conversations on the art of creative entrepreneurship. It is hosted by leading creative business experts David C. Baker and Blair Enns. Listen here.

Recommended by Alli Nicholas.

David C. Baker joined BCI for an event in February 2021 to share brilliant tips on how creative businesses can write the perfect positioning statement. Read a summary of his advice here.


Brave New Work

“Aaron Dignan and Rodney Evans help teams all over the world discover a more adaptive and human way of working. Now it’s your turn. Each week, they’ll bring you a counterintuitive take on a common challenge at work—and you’ll hear from guests who have been there and found their way to something better.” Listen here.

Recommended by Kim Slater.


Nudge

This podcast focuses on the smallest changes that can have the biggest impact. It shares simple evidence-backed tips to help you kick bad habits, get a raise, and grow a business. Listen here.

Recommended by Dr Thomas Bowden-Green.


Work Life

“Organisational psychologist Adam Grant takes you inside some truly unusual places, where they’ve figured out how to make work not suck.” Listen here.

Recommended by Chris Thurling, chair of Bristol Creative Industries following a recommendation by Ann Hiatt.


Creativity Sucks!

This podcast from Creative Review looks at what is wrong with the creative industries and how to fix it. Listen here.


Never Not Creative

This podcast, from the community for creatives to make our industry a better place, interviews creatives, mental health experts and consultants to share advice, stories and conversations. Listen here.

 

McCann Bristol has created an emotive new brand campaign for St Austell Brewery and its flagship brand, Tribute, to reflect the pride, passion, and independence they both share with the local Cornish community.

‘The independent ale from the independent people,’ campaign pays Tribute to stand-out Cornish people who embody independence. The first phase of the new campaign features three strong and intimate photographic portraits – revealed only by the hands.

Cornish fisherman, Philip, Penzance-based local female rugby team founder, Cozette, and Cornwall-born musician, Mark all feature in the first phase of the campaign, which will be rolled out across both point of sale and advertising on billboards and digital channels, as well as featuring on the brand’s lorry livery in the coming months.

Laura McKay, head of marketing – beer and brands, St Austell Brewery, comments:

“Tribute is all about the people that make it. And for us, that’s drawing inspiration from our location and Cornish folk. In an honest and authentic way, through the new campaign photography, we’re celebrating the best of Cornish people and shining a spotlight on the hands that hold onto their passions.

“The new emotive advertising aims to create a stronger connection with Tribute’s target audience, communicating the importance we place on independence, endeavor, and achievement – characteristics reflected in both the brand and Cornwall itself. The spirit of independence is what makes Tribute unique.”

Zane Radcliffe, Executive Creative Director at McCann Bristol, said: “We’re as proud of this debut campaign for St.Austell as the Cornish are of their independence. We’ve captured that spirit in a series of striking and contemporary portraits of the hands that connect them to their individual passions and to the ale they prize so strongly.”

The campaign creative was shot by photographer Alex Telfer who boasts accolades including the International Photography Awards’ highly acclaimed ‘Photographer of the Year’.

JonesMillbank, Bristol-based video production company, worked with independent marketing communications agency Golley Slater to bring its campaign for Save a Life Cymru to fruition.

It comes as data reveals that every year in Wales more than 6,000 people will have a sudden cardiac arrest and around 80% of those will happen in the home. New data shows that almost one in four of us (24%) have witnessed someone collapse and possibly need bystander CPR and defibrillation intervention.

Yet, less than half of adults in Wales are confident in performing CPR: however, when people understand that on calling 999, the call taker will talk you through CPR and direct you to the nearest registered defibrillator, 73% of adults said that they would feel more confident to intervene.

Survival rates fall by 10% every minute without CPR or by using a defibrillator, can improve a person’s chance of survival.

Golley Slater developed the campaign strategy and creative for Save a Life Cymru – Help Is Closer Than You Think – which aims to show that if you see a cardiac arrest, there is more support around you than you might realise and commissioned JonesMillbank to produce and create content across the campaign, including bilingual TV commercials, radio commercials and social adverts.

Supporting studio photography was also captured to roll the campaign out across digital, print and OOH.

“Working on the production of such a holistic campaign, let alone one for a good cause, was a fantastic opportunity and allowed us to add a huge amount of value and experience” said Russell Jones, Co-Founder at JonesMillbank.

“We already work with NHS England and a number of individual Trusts and we understand the importance of that value alongside impactful messaging”.

Dave Warfield, Creative Copywriter at Golley Slater said “the team over at JonesMillbank built a fun, creative relationship with us from the off which made treatments of scripts and finding inventive solutions enjoyable and painless.”

Lewis Clements, Senior Art Director at Golley Slater added “being so well organised on shoot days and accommodating in post-production kept the atmosphere upbeat throughout the process and made all the difference in bringing our ideas to life, exactly as we imagined them. Real patience, craft and willingness from start to finish.”

Production was shot on-location in Wales at Little Man Coffee in Cardiff and Firebug Studios in Barry.

Save a Life Cymru is Wales’ national organisation which aims to improve cardiac arrest survival rates in Wales. The Welsh Government-funded organisation promotes CPR and defibrillation within communities and encourages everyone in Wales to learn or to top up their CPR skills. 

Visit https://jonesmillbank.com/work/nhs/save-a-life-cymru to view the campaign and behind-the-scenes stills.

***

JonesMillbank are a passionate full-service video production company

They work in-house with a talented team of multi-disciplined creatives, all the while telling authentic stories long before it was cool for a range of clients such as University of Bristol, IDLES, NHS England, The Royal Mint and Battersea.

jonesmillbank.com
01173706372
[email protected]

McCann supports Forth with the launch of ground-breaking female hormone mapping blood test

October 2022: McCann Bristol has created a new TV campaign to support the launch of MyFORMTM, a ground-breaking female hormone mapping blood test from Forth.

The ‘Warrior’ TV and social campaign fights against the societal pressure on women to soldier on and brush off any symptoms of the menopause they may be experiencing, highlighting how MyFORMTM can provide the information that women need to end any uncertainty around their symptoms.

MyFORMTM involves a two-step blood test which, when combined with AI mathematical modelling and clinical analysis, maps how the four key female hormones fluctuate across an entire cycle. Forth then provides a report on hormone function and ovarian responsiveness, which can indicate whether they are in perimenopause or not. The report can then be taken to a GP to support diagnosis and help manage any symptoms.

Melissa Down, Creative Director at McCann said: “We are thrilled to be launching a ground-breaking, category-first product in women’s health. Our ‘Warrior’ campaign shares a powerful and emotional metaphor, visually showing the lonely battle women face to soldier on through the difficult and confusing signs of perimenopause.

“We have an array of amazing female talent across McCann that we are fortunate to be able to draw upon, and for this campaign, we created a team made predominantly of women, including those who are of perimenopause age, in order to provide a unique insight into the product and a deeper connection and understanding with our audience.”

Sarah Bolt, CEO and Founder at Forth, added: “As a woman who has experienced perimenopause, I instantly connected with the creative idea behind ‘Warrior’.  For too long women have been asked to suffer in silence and have been unaware of the changes happening within their bodies. Our mission at Forth is to empower women to become experts on their own body through scientific knowledge and understanding. The team at McCann instantly connected with our mission and showed their passion and understanding of the product right from our first meeting.

Louise Balmforth, Head of Growth at Forth, also commented: “With this being our first TV campaign for what is quite a complex product, the creative narrative had to be carefully curated. Not only is perimenopause still a sensitive topic for some women, but many do not realise their symptoms are due to this early transition to menopause.  We wanted to create that light bulb moment in a sensitive way that positioned Forth as the light at the end of what can be a very dark tunnel for women. McCann impressed from the start, immediately getting under the skin of the brief and the challenge we are wanting to address in women’s health. We are very excited to see our product reach a wider audience of women who are living with the uncertainty of perimenopause.”

 

Creative credits

 Creative Director: Mel Down

Art Director: Amy McGowan

Copywriter: Georgina Devonport

Producer: Kristen Clare

Director: Adam Riozzi

Production company: Fetch Films

Strategy: Jordan Adler

Senior Account Director: Alex Lake

Senior Account Manager: Abbey McGrane

Media: Chris Lucas

 

JonesMillbank, Bristol-based video production company, worked with Matter to help launch a Kickstarter campaign for their product, Gulp; the world’s first microplastics filter for washing machines.

Every time we do our laundry, up to 700,000 microfibres are released from our washing machines and pumped into our waterways.

Gulp captures these microplastics before the ocean does.

It’s the first, sustainable, long-lasting solution, with zero additional filter costs and no disposable parts.

JonesMillbank worked with Matter’s team, including Founder Adam Root and Product Director Lucas Horne to bring Adam’s story and Gulp’s technology to an audience across Kickstarter and social.

“Working closely with the team at Matter was a great experience; it’s always nice to work with a client who are open to and trustful of your ideas” said Russell Jones, Director at JonesMillbank, who was also scriptwriter and assistant director of the production.

“The fact that the story and product is green-purposed and aligned with our strategy and net zero credentials was a benefit to boot”.

Lucas Horne, Product Director at Matter said “JonesMillbank did a fantastic job in pulling together a compelling creative that really told the story of Gulp and Matter’s development in a captivating way and the campaign was fully funded in under 30 minutes.”

You can view and back the campaign at www.kickstarter.com/projects/aroot/gulp-self-cleaning-washing-machine-microplastic-filter and view the campaign content at jonesmillbank.com/work/matter/gulp-kickstarter.

***

JonesMillbank are a passionate full-service video production company

They work exclusively in-house with a talented team of multi-disciplined creatives, all the while telling authentic stories long before it was cool for a range of clients such as University of Bristol, IDLES, NHS England, The Royal Mint and Battersea.

jonesmillbank.com
01173706372
[email protected]

saintnicks’ Copywriter Caroline takes a deep dive into the world of AI to find out whether it’s really coming for her job.

Lately, it seems that creatives everywhere have been doing double takes as AI-powered tools start to seep into mainstream media. With DALL-E creations hot on the heels of graphic designers and free copywriting sites like Jasper looming over busy marketing teams, now’s not the time to stick our heads in the sand. Instead, we want to find out whether this new wave of computer-controlled craft is really a cause for concern – or if we can make it work in our favour.

What does creativity really mean?

First things first: When talking about AI potentially replacing us creatives, it’s worth examining what creativity really means. Albert Einstein defined it as “seeing what others see and thinking what no one else ever thought.” Many, including a lot of us here at saintnicks, are in agreement, viewing creativity as inventiveness, as our inherent ability to use imagination to originate something new. In fact, the Cambridge English Dictionary’s definition of creativity is “the ability to produce or use original and unusual ideas.” This human ingenuity is difficult to replicate – and the reason why icons like Beethoven, Maya Angelou, Matisse, the Wright brothers, or Wes Anderson are so revered.

On the contrary, others (like Steve Jobs, for example) view creativity from a more practical point of view. Jobs said, “Creativity is just connecting things. When you ask creative people how they did something, they feel a little guilty because they didn’t really do it, they just saw something.” That implies creativity is just a skill that can be learned and developed over time using reference points as inspiration. If humans, therefore, only build on what they have learned and what others have done in order to be creative, then it’s easy to argue that AI, too, can be creative. Because that’s essentially what AI does – it takes existing information (data) and, using clever algorithms, generates fresh, new content. But we’ll get to that a bit later.

In the defence of creatives, I believe there’s more to it. Sure, creativity is original, inventive, ingenious – maybe even learned. But it’s also intentional. It’s emotional. It’s contextual. As a copywriter, for example, I’m able to write with foresight and intuition. I know that an audience is likely to prefer one tagline over another, or laugh at a certain word, or be touched by a speech, simply because I share the same human experience as the people I’m talking to. I’m sentient. I consciously want my readers to feel something, I can intend for my words to elicit a response.

As humans, our thoughts, our memories, our physical sensations and the environments that surround us play huge, important parts in our lives. It’s our creativity that enables us to make connections between these things. When we create art – and I mean art in its loosest sense here, i.e. anything that’s an expression of creativity – we are either trying to discover something about ourselves, make sense of the world, affect our audience or express our thoughts and feelings. We have an innate human desire, an urge to create something meaningful.

A machine can’t do that. It doesn’t have the capacity for free thinking, nor does it have emotional intention. It can’t look at its audience and think, “I want my art to make you laugh or cry, I want to start a discussion around this topic, I want to comment on the state of the world.” Even the smartest AI can’t independently create art with meaning.

Where art and technology intersect

So, how can AI still be a threat to creatives if it can’t have an intention? Well, let’s look at the world of visual art for a moment.

Those who recently attended Glastonbury Festival may have crossed paths with Ai-Da, an artist who created portraits of the four headlining acts during a live painting demonstration. Although ‘live’ may not be the right word for it. You see, Ai-Da is a robot. The world’s first ultra-realistic artist robot, in fact. She uses cameras in her eyes, AI algorithms and a robotic arm to draw, paint, sculpt and perform poems. For years, she’s travelled the world, displaying her artwork in galleries, talking about her experience as a humanoid artist. You can even follow her on Instagram.

While, at first glance, Ai-Da could be mistaken for something from the year 3000, the AI she uses to create her art is quite simple. Allow me to get a bit technical here. You see, there are two different types of algorithms that can be used to create images through AI. The first one is Neural Style Transfer – where AI applies the style of one image to another. The Mona Lisa recreated in the style of Kandinsky. A photograph of an avocado re-styled as Warhol’s pop art. A pencil sketch turned into a Picasso. In order to function, the Neural Style Transfer needs both images as reference points to create its final product. This is what Ai-Da does, too. Using her ‘eyes’, she receives a reference image which she then replicates in her own, pre-programmed style. To really wrap your head around it, you can think of Neural Style Transfer as a fancy Instagram filter. Still with me?

Then there’s Generative Adversarial Networks – or GAN, for short. Unlike Neural Style Transfer, GANs can create original images from scratch. Well, sort of. GANs work by predicting an outcome based on a certain prompt. Using a set of data, they generate new examples that could plausibly fit in with the original data. So if the dataset is Van Gogh’s 900 paintings, the GAN would generate a new original image that looks like it could fit into a Van Gogh collection.

The results of GAN are pretty successful. So successful in fact, that, in 2018, Christie’s became the first auction house to offer a work of art created by an algorithm – which sold for a whopping $432,500. The artists behind Edmond de Belamy, as the artwork is called, are French collective Obvious. Using a dataset of 15,000 portraits from WikiArt, painted (by humans) between the 14th and 20th century, Obvious’ GAN created a new piece of art depicting a somewhat-blurry gentleman.

DALL-E is currently not available to the public – but the concept quickly took on a viral life of its own when Boris Dayma, a machine learning engineer, created the more accessible DALL-E mini (now called craiyon). Trained on much smaller amounts of data than DALL-E, craiyon’s machine learning improves day by day based on information inputted by its millions of users. For now, the resulting images are, at best, suited to meme culture – but as these technologies develop, it’s easy to see how they could become a part of everyday professional life. Print ads, book covers, blog headers, social posts, stock imagery, web content… the possibilities are endless. So where does that leave us?

The power of the prompt

I think the answer lies within the execution. All of these technologies, from DALL-E to Jasper, rely on prompts. They require us – the humans – to do the big thinking before they can switch on and start churning out their art. And it’s within the prompt that true creativity really lies. It’s not the machine that came up with the idea to have steampunk teddies go grocery shopping, it’s the person. The prompt satisfies both our aforementioned definitions of creativity – it requires imagination, and an ability to come up with something original, but it also requires a connection to be made, as Steve Jobs said. AI is the executioner, the maker, but we are the originators, looking at things differently, thinking up unimaginable things. To find the perfect image, you need to provide the perfect prompt. If AI can’t originate, then we creatives are still needed.

How can creatives put AI to work?

Now that we’re safe in the knowledge that AI, for the time being, isn’t going to come for our jobs entirely, we might even be able to look at how it can enhance our work and make us better. As OpenAI’s CEO Sam Altman described it in an interview with the New Yorker, AI can – and should – ultimately just be treated as “an extension of your own creativity.”

Concepting

In agency life, a lot of time can be wasted during the original concepting phase when all you really want to do is spit-ball ideas and get your clients’ reaction. Tools like DALL-E can be a great help to you if you’re short on time but want to present a few visuals to illustrate an idea. Even if it’s just a word on a shop front or a puppy wearing a hat. It gives a lot more power to the “What if?” when suddenly that question can be answered in minutes, rather than having to mock it all out on photoshop for hours. Plus, you’ll never have to trudge through a stock image library ever again.

Editing

One of the most remarkable features of DALL-E is its ability to make edits to an image it has already created. Want to see what a flamingo would look like inside of the pool rather than next to it? Just tell DALL-E to move it around. Boom. Little tweaks that can take up annoying amounts of time can be executed with a few verbal prompts.

Drafting

Writer’s block can be one of the most debilitating experiences for someone whose livelihood depends on how many words they can get down in an hour. AI tools like Copy.ai can act not only as a timesaver when deadlines are looming but also serve up inspiration when you’ve been staring at a blank page for far too long. Using a link, a couple of words or a simple description, Copy.ai can generate headlines for Facebook, brand mottos, meta descriptions and more. It even lets you rewrite existing text in a different tone. The output is never final-product worthy and definitely needs a human eye – and hand – to finish it off for a client, but it’s a great tool for getting that pesky first draft out of the way. Full disclosure: I actually used Copy.ai myself recently to come up with some alternatives for a Call to Action button – and it worked a treat.

So, there you have it. Whilst AI might come off as a bit of a scary, magical beast at first, it can actually serve as a handy little tool to keep our creative juices flowing. And no, I don’t think it will be replacing our creative team anytime soon. We’re far too much fun in the office.

To chat with our team or learn more about saintnicks, head to www.saintnicks.uk.com.