‘CRM is a channel, you can’t do cool interactive stuff in emails, CRM is boring and should be thought about at the end of the process’. Wrong, wrong and wrong. Rob Pellow has been working in CRM for over 10 years and, like most people who end up in that world, he didn’t mean to. However, the amount of opportunity, genuine customer connection and provable, unrivalled ROI that it produces leaves him excited every day.
Join Rob as he helps us understand how and where CRM fits into a marketing stack, what is and isn’t the role of email, and what is and isn’t possible.
This session is open to all but is particularly relevant for client-side people responsible for or interested in CRM, teams that work in CRM but not as a main role, people interested in how to bring brands to life in less commonly discussed channels and people that would like to know how to power up their CRM!
Rob is the Executive Technology Director at CRM agency Armadillo. With over 10 years experience he is always positive, seriously knowledgeable and brilliant fun. Rob makes the complex simple.
These sessions take place every other Friday morning from 8.30-9am, for the BCI community to share their pearls of wisdom with one another. The half hour webinars will involve a 15 minute presentation followed by a 10 minute facilitated Q&A, with introductions from the BCI team.
Our community is full of such amazing talent so we’re giving members the stage to talk about things that excite them so they can inspire their peers. The sessions will be a mix of expert tips and tricks and case studies – the perfect opportunity to learn something new before the week is out.
Our usual online format is an interactive ‘meeting’ but for this series we’re running webinars so that it’s easy to listen in while prepping for the day ahead or while having your breakfast! Cameras and mics will be off but you can ask your questions through the chat box or submit them beforehand.
Please get in touch with Sian if you’re interested in speaking at a future session.
The Wake Up Call sessions are exclusively for BCI members – register your free place below!
If you’re interested in becoming a member with BCI, you can read about the membership perks here.Register for your free place
Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone.
Purpose in Practice || How Can Investment Work For New Founders?
Pervasive Media Studios, BS1 5TX
If you’re a startup or someone who wants to see new ideas in the City get the money they need, this event is an opportunity to come together and learn what’s possible.
In this event, hear first-hand experience of founders and professionals who’ve sought, secured or passed up investment as they’ve created businesses they believe in. Talks/ discussion 6.00pm – 8.00pm. Networking from 8.00pm.
How to have a tough conversation – navigating conflict in your business: a talk with Meg Lovell
Online via Zoom
From uncomfortable conversations around raising fees, to responding to the client with the ever-expanding brief, we all regularly face conflict situations in business that can be the difference between making or losing money, or a functional or frustrating working relationship.
In this online talk, Meg Lovell will work through communication methods to address these situations both proactively and reactively, giving you a blueprint for action the next time a tricky situation arises.
Funded Management Training
Develop your skills and knowledge, to manage a team, with our virtual Step up to Lead course over 6 months.
This ILM accredited Level 3 Certificate is designed for upcoming managers, and will support you with key managerial skills, such as managing conflict, motivating your team and delegation. This course will prepare you for a career in management and leadership roles, with tutorial guidance available throughout the programme.