Strategic client services for growth: a workshop with Mette Davis
BCI Workshop
In this highly competitive industry, our value lies in the ability to become true client partners, as well as supporting other experts within our own businesses to deliver high quality, impactful work together.
This one-day interactive workshop will help participants shift from a more reactive, day-to-day account management mindset and behaviours, into a more proactive approach that drives accountability and action consistently – fuelling growth for the business. The session will be a mix of presentation, discussion, and practical exercises to put what you’ve learnt into practice.
Senior Account Managers and above, looking to up their game and take a more strategic approach to client servicing, Directors and owners of small businesses looking to build their confidence and develop their existing clients further.
> BCI member tickets are £259 + VAT
> Non-member tickets are £399 + VAT
All tickets included refreshments and a buffet lunch.
With a career spanning 25 years in the creative and tech industries, Mette has held leadership positions across client services and new business for large global networks. She’s also founded a start-up, worked for an industry association, and has been running her own consultancy and training business for the past 8 years facilitating positive change for companies, teams and individuals.
Throughout her career, Mette has pitched for and led multi-year, multi-faceted relationships for the likes of British Airways, Mars, McLaren Automotive, Barratt Developments and BT with a P&L responsibility of £10m a year across multiple accounts. She prides herself on her ability to develop brilliant long-term client relationships, enabling businesses to do work that they’re proud of, and that also delivers exceptional results. See Mette’s website here.
“Mette has just delivered fantastic sessions for our Client Services team. Her energy and enthusiasm are boundless along with her very relatable industry stories. I would highly recommend Mette and her business. You will benefit hugely (and have so much fun along the way). Best training I have had for a long while“. – Tracey Holloway, ThirtyThree.
“I love a workshop. We were lucky enough to have a really useful, inspiring and fun day with Mette on The Art of Client Servicing. Makes me value all the fab work the A team do here even more. Mette is brilliant – do get her in to spark you up asap!!!!” – Nicky Roberts, Activation.
Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone.
Race & Diversity In The Workplace
5.30pm
-8.30pm
Narrow Quay House, Narrow Quay, Bristol BS1 4QA
Networking
On Sept 17th, 1963, Raghbir Singh became the first Person of Colour to work as a Bus Conductor following the Bristol Bus Boycott victory. As part of our Talks4Change series of events, to honour his bravery, CIPD and Curiosity UnLtd presents Race & Diversity in the Workplace. On Sept 17th, join Asher Craig, Bristol’s first Black Deputy Mayor, and the Bristol Bus Boycott pioneers, for an evening of inspiring talks, networking and good food.
End to End Project Management training with The Industry School
9.30am
-5pm
Six Agency, The Old Chapel, 16 Oakfield Rd, Clifton, Bristol BS8 2AP
BCI Workshop
This one-day interactive workshop with The Industry School delivers immersive training for anyone project managing marketing projects. Using our process framework, a real case study and project documentation, attendees complete exercises at each phase of the project cycle from scoping to evaluation.
This problem based learning is a great method for project management training. We present a problem that needs a resolution – a key skill for any Project Manager. Attendees leave armed with new skills, feeling confident and ready to lead projects.
Bristol Business Connections: Networking Drinks
6pm
-9pm
The Square Club, 15 Berkeley Square, Bristol BS8 1HB
Networking
Join for relaxed networking drinks at The Square Club, bringing together all genders in the diverse business community of Bristol. Hosted by the City Girl Network, Bristol Business Connections is a brand new event offering, connecting our 23,000 strong Bristol Girl Community and the wider Bristol Business Network.