Job Description
Proctor + Stevenson is seeking a Digital Project Manager to lead the delivery of complex digital platforms including website builds, migrations and ongoing feature development. You will work closely with developers, designers and clients to manage the full digital delivery lifecycle, from scoping and planning through to launch and optimisation. The role also plays a key part in coordinating teams, managing platform roadmaps and ensuring digital products evolve and perform effectively over time.
About us
Based in the heart of vibrant Bristol, Proctor + Stevenson is a highly respected, international creative agency with a focus on measurable results. Whether on or offline, we provide a full range of design and marketing services, from strategy, campaigns and lead generation to brand building, events, product communications and web builds.
Role Purpose
Digital Project Managers are responsible for the successful delivery and ongoing management of digital platforms and projects for our clients. This includes website design and builds, platform migrations, feature development and the ongoing evolution and support of digital products.
Working closely with our technical development team, creative studio, account managers and clients, Digital Project Managers oversee the full lifecycle of digital delivery, from initial scoping and planning through to launch, optimisation and continuous improvement. While the role focuses on strong project management fundamentals, it also carries broader responsibility for digital delivery across accounts, ensuring projects, retainers and platform roadmaps are delivered efficiently, commercially and to a high technical standard.
Digital Project Managers act as the central point of coordination across teams, balancing delivery planning, client communication, commercial oversight and platform governance to ensure work is delivered successfully and sustainably over time.
Why This Role Is Unique
Our Digital Project Managers work across a diverse mix of technical and creative projects, collaborating with developers, designers, strategists and clients to deliver meaningful digital solutions.
The role goes beyond traditional project coordination. You will take an active role in overseeing the wider delivery ecosystem, including managing platform roadmaps, guiding delivery processes, supporting account growth and ensuring long-term platform stability and improvement.
You will be reporting directly to the Head of Delivery.
Key Responsibilities
Project Delivery
- Managing multiple projects of varying scale and complexity simultaneously
- Defining project scope, timelines, budgets and delivery plans
- Coordinating internal teams including developers, designers and external partners
- Managing the full project lifecycle from scoping through to launch and aftercare
- Facilitating sprint planning, stand-ups, reviews and project status meetings
- Coordinating testing, QA processes and user acceptance testing
- Managing content migration processes where required
- Identifying and managing project risks, issues and dependencies
- Ensuring projects are delivered on time, within scope and within budget
- Maintaining accurate project documentation including plans, status updates and reporting.
Client & Account Partnership
- Building strong working relationships with client stakeholders
- Understanding client aims, business and market, to help deliver commercial solutions.
- Communicating complex technical information clearly to non-technical audiences
- Managing client expectations throughout the delivery process
- Identifying opportunities for platform improvements or future work
- Contributing to forecasting and planning for ongoing client activity
- Helping ensure the commercial health of projects and accounts.
Platform & Retainer Management
- Managing ongoing support retainers and maintenance pipelines
- Coordinating continuous improvement workstreams and feature development
- Supporting SEO maintenance and optimisation initiatives
- Managing incidents, investigating root causes and coordinating resolution
- Ensuring platforms remain stable, secure and aligned with client goals.
Delivery Operations
- Resource planning and coordination across projects
- Supporting budget tracking and margin awareness
- Maintaining delivery tooling such as Jira and timesheet systems
- Supporting financial forecasting and invoicing processes
- Producing documentation such as Statements of Work, RAID logs and reporting
- Escalating risks, issues or opportunities to senior delivery or technical leadership when required.
Required skills
Essential Skills and Experience
- 2+ years’ experience delivering digital projects in an agency or similar environment
- Experience managing website builds, migrations or digital platform projects
- Strong understanding of the project lifecycle from scoping to launch
- Experience working with Agile, Scrum or Waterfall delivery approaches
- Excellent organisational and communication skills
- Ability to manage multiple projects simultaneously
- Confidence communicating with both technical teams and non-technical stakeholders.
Desirable Skills and Experience
- Experience with project management tools such as Jira or similar
- Exposure to financial forecasting, budgeting or invoicing processes
- Experience collaborating with account management teams on client growth
- Familiarity with modern web platforms such as Drupal, WordPress, Webflow, Laravel or JavaScript frameworks (e.g. React or Next.js)
- Understanding of hosting environments such as AWS, Pantheon or Vercel
- Exposure to SEO maintenance or digital optimisation projects
- Experience using modern delivery tooling including AI-assisted workflows.
Person Specification
- Strong interpersonal and communication skills
- Curiosity and a proactive approach to problem solving
- Excellent organisational and planning abilities
- Comfort working in a fast-paced environment with competing priorities
- Confidence managing stakeholder expectations
- A collaborative mindset when working with cross-disciplinary teams
- Flexibility and adaptability when navigating complex projects
- An empathetic approach to supporting colleagues and creating a positive team environment
- Open mindset to learn from others, build new skills and contribute with new ideas/solutions.
Benefits
What we offer
- Hybrid working
- 4 Day working week
- Family friendly benefits
- Private medical insurance
- Company pension scheme
- 23 days holiday, increasing to 25 – plus bank holidays
- Training and development opportunities – technical, professional and other exciting skills
- Salary Sacrifice car scheme
- Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!).
- Retail and gym discounts
- Team socials such as board game nights and other fun nights/days out