Strategic new hires for cxpartners – Gabriella Lambert and Chris Edge

15th November 2021

cxpartners sees two new hires join the business to boost how we support clients as our portfolio grows. 

We are thrilled to welcome two new team members – Gabriella Lambert and Chris Edge. 

Gabriella Lambert 

Gabriella joins us as Client Engagement Director, bolstering our account management and business development within our Financial Services team. She joins with a wealth of experience in creating sustainable customer experience strategies for multinational organisations, startups and the nonprofit sector. She previously worked at the Royal National Institute of Blind People (RNIB) as the Head of Customer Experience. 

She has spent her career building customer experience departments and overarching design strategies that move from being sales and product driven to being customer-focused.

Feel free to reach out to Gaby at [email protected] to have an informal chat to learn more about ways cxpartners and the Financial Services team can help your business. 

Chris Edge

Chris joins cxpartners as Account Director, strengthening the client services team following a number of recent major client wins. 

He is highly experienced, with over 15 years working in client services and marketing at digital, creative, employee engagement and film production agencies. He has added value to clients and delivered solutions in many sectors including IT, healthcare, manufacturing, professional services and education.

Chris is also a qualified PRINCE2 Agile Project Manager. If you’d like to get in touch, please contact him at [email protected]


Gaby and Chris are brilliant new hires for cxpartners as we continue our growth as a team and support our growing client base. We have recently welcomed new clients such as WaterAid, UK Export Finance and UCAS. 

Welcome to the team! 

Join us

We are hiring for several roles at the moment, in both our Bristol and London offices, including: 


About cxpartners

cxpartners helps the world’s best companies to become truly customer-centred and thrive.

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