Job Description
This role is designed to support a candidate who is keen to gather essential experience to build a career in fundraising in a cultural context. Providing administrative, event and project support for the full scope of fundraising work undertaken at St George’s Bristol, you will develop key skills, knowledge and insight into the workings of an internationally renowned music venue.
You will support the Development team by administering all aspects of St George’s fundraising programmes and initiatives, including individual giving and membership schemes, event-based fundraising, grants and bespoke campaigns.
You will have a keen eye for detail, a methodical approach to managing your work on multiple projects, and the confidence to liaise effectively with colleagues and external stakeholders, including members of the public and donors. You will play an important part in the Development team’s objective to raise essential funds for St George’s artistic and community programmes, as well as core running costs.
DUTIES & RESPONSIBILITIES
- Work with colleagues in the Development team to administer all aspects of the organisation’s fundraising programmes.
- Act as first point of contact for donors and other stakeholders, including responding and fielding enquiries in person, over the phone and by managing the shared Development inbox.
- Update and maintain accurate donor-related information on the organisation’s CRM systems.
- Support donor and stakeholder relationships by scheduling and designing regular communications, correspondence and meetings.
- Process donor payments including direct debits and regular payments.
- Generate reports, collate data and provide other insights to support the work of the team.
- Liaise with finance, marketing, programming and events teams to ensure cross-team activities and administrative tasks are delivered effectively.
- Produce quarterly Gift Aid returns.
- Work independently and with volunteers to research leads including trusts and foundations, corporates and individuals.
- Lead on organisation and administration of a programme of annual Development events. Understand the ethical considerations of fundraising and contribute to good practice in the team.
- Assist on some trust and foundation and corporate fundraising initiatives where appropriate.
- Demonstrate a commitment to St George’s Equality, Diversity and Inclusion Policy.
- Deal with general enquiries relevant to the role.
- Assist in other areas of the operations of St George’s Bristol as required.
This role description should not be considered to be exhaustive as other duties not included above may arise from
time to time.
Please email a single-page letter (or alternatively a short video) stating why you think you are suited to this role, plus your CV, to [email protected].
If you have any specific access requirements at interview stage, or would like help with the interview process, please let us know in your covering letter/video.
Please also complete our anonymous Equal Opportunities monitoring form online at
https://forms.office.com/r/peUJeQczAq
The deadline for applications is 9am on Thursday 2 July 2026
Interviews will be held on Wed 8 and Thur 9 July
(if you are unable to make one or both of these dates please indicate this in your covering letter)
Required skills
Essential
Experience
- Experience of customer service, especially in a sales environment
- Some experience of administrative support in an office environment.
Knowledge
- A levels, Apprenticeship or equivalent experience
- Good IT skills, particularly Microsoft Office and design packages such as Adobe, Mailchimp or Dot Digital
- Ability to manage a varied workload, prioritise tasks and meet deadlines
- Strong written and verbal communication skills with the confidence to initiate contact and manage communications with a wide range of audiences / stakeholders
- High level of accuracy for data entry and calculations
Personal qualities
- Ability to collaborate and work independently, taking ownership of tasks and problem-solving
- A desire to develop a career in fundraising and development through contributing to St George’s continued success
- Friendly manner with enthusiastic, proactive approach to work
Desirable
- Experience of gathering and collating data, building reports and presenting information clearly and coherently
- Experience of working with databases, box office systems or other CRMs
- Experience/understanding of financial administration
- Experience in, or willingness to learn, basic principles and practices of marketing and e-communications
- An informed interest in music and creative practices
- Knowledge of data protection and fundraising regulations
Benefits
No contracted benefits, but staff ticket scheme for complimentary and discounted tickets for events, and staff catering discount in St George’s café/bar, are currently offered to all staff.