Job Description
The Senior Account Manager role sits within our Client Services team. Our Client Services Director heads up the team and consists of 9 people including an Account Director, 2 other Senior Account Managers, 2 Account Managers, 1 Senior Account Executives, and an Account Executive. The role will be supported by a Senior Account Executive and will report to the Client Services Director.
The role supports one of our largest healthcare clients whom we are the lead communications agency globally. We enjoy a strong working relationship with our client and the range of projects is varied, but heavily weighted towards large-volume, creative production. The role also includes brand development, digital, employee brand, and web development.
A strong healthcare and/or B2B background is a must. You will have worked on integrated campaigns and be comfortable running a high quantity projects at any one time.
The Client Services team is at the forefront of the agency, so being able to quickly build a great rapport with clients, ensuring the highest standard and quality work, and strong working relationships with the team, are important.
Job Description
As a Senior Account Manager, you will be responsible for scoping, planning, and delivering client projects on time and within budget. You will instinctively know when there will be scope creep and will know how to manage clients accordingly, or when to escalate to the Client Services Director.
You will be responsible for the project management of all client deliverables. You will be accountable for the accuracy and quality of work delivered with the support of a studio manager.
You will be a consultative interface between your clients and the internal agency departments. As a marketing professional, you will be able to give advice and opinions on recommendations or suggestions, from either us or the client.
You will be the brand guardian for your clients, ensuring information is transferred and translated, clearly and effectively into the agency. You will also be able to challenge or guide clients strategically.
Required skills
- Must have x 4 years of consistent experience in an integrated/brand communications agency
- Degree or equivalent (within a marketing discipline an advantage)
- Experience working with clients from the health sector which could be pharmaceutical, medi or bio tech.
- B2B experience is preferable.
Benefits
- 25 days holiday plus bank holidays
- Holiday purchase scheme – the opportunity to receive additional holiday.
- AXA PPP health care scheme
- Employee contributory pension scheme
- £250 per year personal training budget plus annual dedicated one additional day of skills training
- 2 days working from home per week if desired
- Bike to work scheme
- Free breakfast and fruit