It goes without saying, 2020 was just a small departure from the norm for most of us. But there were a few silver linings peppered throughout the year.

Here at Proctors, for example, our video department experienced the highest growth we’ve ever seen. We’ve been moving into new markets, offering entirely new products and generally adding more polish.

So better late than never – yes, we know it’s a quarter of the way into 2021 – here’s a look at some of 2020’s more notable projects.

TOUGHBOOK vs. Sam Warburton – Panasonic

Tackling COVID head-on

Cast your mind’s eye back to the heady days of January 2020. After months of planning and strategic plotting, we’d just begun to organise a full contact rugby-inspired shoot for Panasonic TOUGHBOOK. What could possibly go wrong?…

We’ll let you fill in that particular blank.

Not to be defeated, we turned to industry union BECTU’s superb COVID webinars and guides to get ourselves up to speed on how to plan and run a COVID-safe shoot.

Shooting under COVID restrictions comes with its challenge, but that doesn’t have to mean bloating up a lean budget. So, we set a small, tight-knit group to work. Clear communication is key, and after a quick socially-distanced scrum we formed a new plan: turn the shoot into a training day, and put ex-British and Irish Lions Captain and all-round rugby legend, Sam Warbuton, through his paces, alongside our leading Panasonic TOUGHBOOK tablet.

One risk assessment, a few tracing forms and a quick change into PPE later, we were ready to go. Shot across two days, we produced a huge amount of video content –enough for a full, multi-channel campaign showing how TOUGHBOOK and Sam ‘Lead from the Front’.  

The results:

Fourth-best performing Panasonic landing page ever

Outperformed main TOUGHBOOK website

Energy for Change – Daikin

We made the small screen

After getting to grips with COVID shooting, we met our next challenge: to produce a TV ad which would promote Daikin’s range of eco-friendly heat pumps.

This time, we had a number of parameters upfront: A list of features we needed to advertise, a total run length to the frame, the need to push content through Adstream and Clearcast to ensure it was TV-ready, a Mosaic profile of consumers to target, plus the need to make the ad look like it was shot in the winter months, whilst filming it on one of the hottest days of the year.

Oh, and did we mention we had just four weeks to turn it all around?

A solid team effort pieced the ad together in record speed: it was written, prepped, casted, shot, edited, titled and graded, ready for delivery in just under four weeks. The result is testament to our team’s perseverance and the great relationships which allow them to accomplish huge amounts, together.

The results:

Second most-viewed Daikin YouTube video ever

630,000 page views from 216,000 visitors

All-new Training Management – Bud Systems

Not just a pretty (inter)face

How do you make a film about software that’s akin to a Mary Poppins’ magic bag of employee training – without losing your viewers’ attention by explaining every last detail?

Bud’s training management platform is built to solve the pain points that training providers are up against. But with online attention spans sitting between the 2 to 3-minute mark, our challenge was to wrap up the platform’s benefits into a succinct, engaging video and encourage people to book a demo for more info.

Luckily, we had the Bud team’s great branding to work with as a jumping-off point. Their bold, clean appearance meant we could use some technicolour flair to design an equally bright and brilliant visual style. We extended Bud’s multi-coloured logo form into a visual suite of colourful geometric shapes and key lines which would simply and elegantly represent the simplicity of the platform. We then brought these shapes to life with various motion techniques and sound editing, interspersed with shots of the platform in action.

The resulting video echoes the vibrancy, enthusiasm and enjoyment Bud’s users rediscover in their work with the help of this all-in-one platform. It’s not just any old, animated infographic. It’s a masterclass in engaging video.

The results:

Bud have only just launched their film, so right now we can only wax lyrical about how chuffed they were with our work. But watch this space for soon-to-come results…

Multiple Clients – Panasonic, UKHO, Sanlam

Video Toolkits

2020 was the year of video calls and streaming. The working day became a flurry of Zoom calls, Teams meetings, Skype sessions, webinars and virtual conferences – not to mention the evenings spent helping your nan figure out FaceTime.

But there was something missing: a way to professionally and consistently brand your self-generated videos, ready for recording, live-streaming and sharing. So we put together a video toolkit for our clients.

These toolkits pull some of the most commonly required and useful assets into one package; from lower thirds, to intro and outro sequences, title screens and transitions, along with a few extra, bespoke assets depending on what our clients need. We provide them in an editable format, so they work with pretty much any software you use, meaning you’re always on-brand.

They’ve proven truly cost-effective – both to produce, and for our clients to deploy. Meaning less room for errors (like accidentally becoming the world’s first Lawyer Cat).

Results

comprehensive Video Toolkit for PanasonicSanlam and P+S

Fully-branded virtual conferences for Panasonic and UKHO

One City, Zero Homelessness – Caring in Bristol

Giving a little, achieving a lot

2020 was a struggle for any business. But some services were hit harder than others.

Rather than produce our typical Christmas video of jolly japes, we donated our time and resources to local charity, Caring in Bristol. Their amazing work includes providing hot meals, shelter, medical care and support to people experiencing homelessness within Bristol. But donations often suffer during times of national hardship, so we needed to rally the local troops and call them to donate to this well-deserving cause.

So we created a film. But don’t expect your typical ‘pulling on the heartstrings’ donation message. We wanted to celebrate Bristol culture: the edgy, vivacious spirit of our city, calling our Bristolian family to action, and secured their much-needed donations in the run up to Christmas. But with COVID restrictions meaning we weren’t able to film the city and its people in action, we had to get creative.

We went full force with a script and art direction that entertained, with plenty of nods to local celebrities, inventions and fabulous quirks, while delivering the cold hard stats about people experiencing homelessness. Using graphics and animation to make the message as uplifting and entertaining as possible, we were able to create a powerful film which called for an end to homelessness in our city – for good.

The results:

Over £20,000 funds raised in under two weeks

60% of all social engagement in December

…And there’s no sign of stopping

At Proctors, our team of videographers, animators, motion designers and script-writers have been making award-winning, show-stopping video for decades. And we believe each of our clients has something to say.

From the tech behemoths and the multi-international market leaders, right down to local, grassroots charities changing the world one view at a time. Whatever story you have to tell, we’ll help you share it with the world. Talk to Proctors, today.

I don’t know about you, but for a long time, LinkedIn was the platform that I felt the least comfortable navigating. Its whole demeanour is very different to other types of social media like Facebook or Instagram, and the content that’s shared on the platform is held to a very different standard and set of rules than I was used to.

Or at least it seemed that way.

LinkedIn is an incredibly powerful platform. Did you know that LinkedIn now has over 722+ million members and that there are 11 million millennial decision-makers on the platform?

LinkedIn is an important part of any business’s social media strategy and in today’s blog post I want to share with you the five key things to remember when engaging/to secure engagement on LinkedIn.

  1. You still need personality.

Though the platform is indeed much more formal and professional than the likes of Instagram or Twitter, that doesn’t mean it has to be dry. In fact, having a clear personality and personal brand is incredibly important.

Make sure your voice is clear in every post and chose a profile picture that truly represents you and/or your business. Believe it or not, it doesn’t have to be you in a suit with a white background (though of course don’t use anything compromising either – I’d hope that goes without saying).

Make sure your about section is more than just your job title. Who are you and why do you love what you do? Why are you good at what you do? Again, let your voice shine through.

Be honest. Share your professional journey. We all want to feel connected, and nothing is more relatable than having to overcome obstacles. LinkedIn is about presenting your best professional self, but that doesn’t mean presenting your perfect professional self. People don’t actually engage with perfection, because we all know it isn’t real.

  1. LinkedIn loves native content.

I don’t know everything about the way the LinkedIn algorithm works, but what seems to be clear is that LinkedIn loves sharing native content. This basically means that LinkedIn is more likely to show a piece of content that originated on the platform more widely, than a piece of content that originated elsewhere.

If you’ve written a blog post, consider sharing it on your LinkedIn profile as a LinkedIn article rather than just a link. You can add a note stating where the content originated but it’s more likely to be seen when shared natively.

  1. Consistency is key.

Like on any other social media platform, consistency is extremely important. If you want to receive engagement on LinkedIn, you have to engage with it yourself. Make sure you’re posting regularly. Don’t set yourself an unrealistic and strict upload schedule but think about how many times a week/month you could pop on and give your time.

Make sure as well as sharing your own content, you’re engaging with others. Comment, like and share content that interests you and is relevant to you and your business. LinkedIn isn’t about simply sitting there and shouting about how great you are. It’s not about sales. Like any social media platform there has to be a bit of give and take and you must demonstrate you are an engaged member of the business community.

If you’re having trouble thinking about what content to post, there are three categories that always go down well:

These are great go tos for forming content and are relevant across the board.

  1. Think about when you post.

According to sprout social, the best times to post on LinkedIn are as follows:

Most people seem to check LinkedIn during their morning commute and on their lunch break. This is something worth considering. If you’ve got a great piece of content the last thing you want is to share it at a time when nobody is looking and have it get snowed under by new content published at the key times of day.

This is probably the trickiest of the tips to master as it’s completely understandable that your schedule might look different day-to-day. Try your best but bear in mind it doesn’t count as a fail if you miss it.

  1. Choose your community. 

Now, it can be argued that connecting with everyone on LinkedIn is a valid strategy and I’m not here to dispute it. However, I would highly encourage you to find your community and ensure that your LinkedIn connections are meaningful. LinkedIn is more sophisticated than a popularity contest. Networking isn’t about having weak links with everyone; it’s about building strong relationships that serve both parties. Just like friends on Facebook, the people you add and never communicate with aren’t really your ‘friends’. Nurture your LinkedIn network as you would your immediate face-to-face business network.

Listen

After previously supporting NHS South West with video content to promote the importance of the flu vaccine, we were thrilled to be asked to produce a short video for the NHS’ “Every Action Counts” campaign — this time on a national scale. Aimed primarily at NHS staff, the focus of the video was “supporting excellence in infection prevention and control behaviours” during the Covid-19 pandemic.

Create

Using a wide and diverse range of NHS employees from medical and support roles, the video’s aim was to persuade staff, patients and visitors to follow good practice in Covid-19 infection prevention in order to keep healthcare settings as safe as possible.

The script reflected this, reminding staff that adjusting their behaviour in line with such protocols did not make them “rude, aloof or judgemental”. “Every action counts. So please don’t be offended if I keep my distance,” is how the video begins, before staff deliver lines down the camera relating to other workplace scenarios. The staff make it clear that, in the event they ask a colleague to create some space, remind them to change their gloves and apron, or refuse their offer of a snack, they are doing so “because I care”.

Deliver

We delivered two pieces for this campaign; one for messaging in the build-up to Christmas, and one on a national scale post-Christmas. These were promoted both internally and externally, across both local and national NHS social channels as well as the main website. The video and its message was well received and our client was delighted with the end product. As well as the video, we provided a portfolio of imagery to support the campaign.

Services Used: Video

What They Say

Joe Meredith and the JMPUK team were a pleasure to work with and no ask was too much trouble. The short film they made for us was powerful and beautifully shot.

Anya Sitaram, Senior Communications Manager NHS England and NHS Improvement South West

What We Say

“We are extremely grateful for the support shown at each of the trust settings when filming in what are incredibly challenging circumstances. The crew were diligent and we ensured we took best practice at every stage. Special credit should go to our camera ops, Alex and Rob, who really stepped up to produce some of their best work. I’m delighted with the results and how well it’s been received  — excellent work from everyone involved at JMP!”

– Joe Meredith, Managing Director at JMPUK

You are currently viewing a placeholder content from Default. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

Winning awards is a wonderful way to earn your business prestige and recognition within your industry. Awards are not only great for PR, but also for team morale, positioning yourselves as experts within a given field and encouraging new business consideration.

But, how do you win awards? The truth is, no matter how great your business actually is, it all comes down to your entry.

Awards entries take a lot of time and energy; something that business owners and employees are often pretty short of. They can be frustrating and long, and ultimately, that’s where we come in. We can help you craft that winning entry. At Carnsight we’ve written countless and we’ve picked up plenty of tips and tricks along the way. Today we’re going to share some of them with you. Here are 4 tips for writing a great awards entry:


Know which awards are worth winning

Before you even begin writing your entry you need to identify which award it is you actually want to win. Scratch the surface and you’ll find there are countless different awards out there in every single sector and industry and so it’s important to find which ones are right for your business.

This takes a lot of research and usually involves a lot of whittling down, too. Awards entries take a lot of focus and so it’s not possible to enter every one in your industry. It’s important to know which awards are worth the most to your business. Which one would mean the most to you and your business to win?

At this stage, a PR can help you by thoroughly researching the awards within your industry and creating a list of suggested focuses. At Carnsight, we not only work to provide a list of relevant and exceptional award opportunities, but we ensure we understand the entry and judging processes in order to give businesses the best chance of success.

Having the time to meet the deadline

As we’ve stressed above, entering for an award is a lengthy process which requires a lot of thought. If you’re a business owner or someone who works for the business, the likelihood is you won’t have a lot of extra time to give outside of the work you already do. Taking on such a task on top of your existing responsibilities is a lot and this is another reason why getting help from a PR is a good idea.

A PR will be able to give the entry exactly the time and attention that it needs and deserves. They can focus on the project and ensure that it is completed to the best that it can be without needing too much of your time as a business. Not only this, but a PR will likely be able to complete the entry that little bit quicker, given their experience in crafting entries.

Crafting a great story and making your entry stand out

This is perhaps the biggest area in which we can help as a PR consultancy. It’s often difficult as someone who is incredibly close to the business to see the bigger picture. A PR can help you to craft a story within your entry, telling the judges exactly who you are and how you got where you are today. As PRs we are skilled at telling businesses stories and it’s something we do on a daily basis. PRs know exactly how to get under the skin of your business and how to craft an entry that’s relevant, inspiring, attention grabbing and honest.

A PR will also be able to help you give your entry that special something. With vast experience, good PRs are especially great at knowing how to make your business stand out from the rest. It’s important to know what your hook will be, what makes your business the deserving winner over the hundreds of other successful businesses that have entered?

Proving your claims and showing impact

There’s no point in writing a beautifully crafted award entry that raves about your business if you can’t back up what you say. Judges want proof of your claims and you will need case studies and value based evidence in order to validate your entry.

It’s all very well to say that your marketing campaign was an unmatched success, but can you prove that? One of the best ways to prove your business is to demonstrate its impact. What has changed for the better because of what your business was able to achieve and how has it changed? You might struggle to feature the full results but even % are better than general terms.

You can find examples of our work in the form of case studies here. Case studies are a vital part of demonstrating what you can do as a business.


To find out more about PR can help your business check out our blog post on the benefits of PR.

You can also see further examples of our coverage over on Instagram where we share new coverage every Thursday.

Speaking to a journalist, especially for the first time, can be a bit daunting. Often we become all too aware of being recorded and of the significance that’s attached to each word. It’s easy to get flustered if you don’t fully understand the question or don’t feel like you have the perfect answer lined up. Talking it through with a PR agency or even a colleague in advance can really help.

Today we wanted to share with you some of our best tips for preparing for a journalist interview so that you can go into a meeting, on a phone call or, increasingly, on a video call with positivity and confidence.


Prep beforehand

The most important thing in developing your confidence going into an interview with a journalist is that you feel prepared. If you can, ask if it’s possible to see the kind of questions or areas the journalist would like to cover in advance. They may or may not want to share and these might not give you all the detail (many prefer off the cuff answers and discussion) but even some information will help.

You can also think of the kind of questions you might be asked so you can prep some answers, as well as refreshing your memory on any information such as reports or research you’ll need to know. It’s often helpful to write out some key bullet points that can sit in front you as a support.

Think about your key messages

This is important. It’s great to be interviewed but it’s also important to land some of your key messages during the interview. What do you want to work in there that would help your business and would be useful to say to the particular sector the publication focuses in?

It can be helpful to think of three key points that you can visualise as a triangle in your mind, but even one point about your expertise that would be good to come out is helpful. You should write it/them down and have it in front of you for reference.

Have a good look at the publication

You may feel you know what they cover, but be sure to have a good look at the publication your interview is going into so you can get a feel for what they cover. This way you can ensure what you have to say is relevant, and think of your responses in light of its tone.

Have a look at the journalist’s recent work

Having a look at the journalists most recent work can help massively. You’ll get to know their voice and style, what topics interest them, and it can also provide you with reference points for conversation. You can compare and contrast, as well as getting a feel for the dialogue. Twitter is useful here as well as a Google news search.

During the interview, listen carefully and give yourself time

Even though talking to a journalist might make you feel slightly under pressure, there really is no hurry. It’s important to remember that you are providing value in what you are able to offer. Take your time and don’t feel the need to rush your responses. Allow yourself to think things through as you would in any other conversation.

Everything you say is ‘on the record’

During the interview, the journalist will write down or record everything you say. Remember, anything they capture could be used for the interview so if you don’t want to see your words in print, it’s best not to say it in the first place. Unless you know them really well, treat everything you say as ‘on the record’.

If you want to share additional information that you’re keen not to attach to you, don’t do it during the interview. Instead, discuss it with your PR consultant or PR agency as there might be another way to share it.

Journalists often leave pauses – don’t be tempted to try and fill them

Journalists aren’t trying to catch you out when they leave pauses after answers. Often people fill in the gaps and then say things they hadn’t prepared which leads to more interesting content – which is obviously what they’re after. So feel free to leave silences and let the journalist lead.

Admit what you don’t know

If you’re asked a statistic or figure that you don’t know and don’t have written down, feel free to say “good question – I’ll need to check that out. Can I email you back afterwards?” Don’t feel on the spot or you may make a mistake. It’s OK not to know everything immediately. If it’s really not something you can answer you can always say “that’s not really my area of expertise.”

Difficult questions

The bridging technique is very important in dealing with difficult questions. For example, you could say something like: “That’s a really interesting question – but I think the key point is…” This will help you move on to something you’d like to highlight and can direct the conversation away from topics you might find difficult to cover. Remember, they are after interesting content, not trying to trip you up at every turn.

And finally

“One more thing” – it’s often the final question that trips people up. The formal interview seems to be over and before you say goodbye, the journalist asks an extra question that might catch you off-guard. Remember, the interview isn’t actually over until you say goodbye and hang up or leave the room. Be aware of the last question.


If you can bear these tips in mind during your interview with a journalist, you have little to fear. Often our anxieties are just in our heads. Entering anything with a level of preparedness makes a world of difference to our confidence so relax, give yourself time to prepare, and enjoy.

If you’d like some helping landing an interview with a journalist feel free to contact us here, and we can discuss how Carnsight Communications might be able to help.

Clubhouse is the social media network that’s taking the world by storm. Despite only launching in April last year, the app had 8.5m downloads at the end of February 2021 and users including the likes of Elon Musk (@elonmusk) and Mark Zuckerberg (@zuck23).

Drew Benvie (@drewbenvie), social media expert and founder of Battenhall, joined a Bristol Creative Industries event to share tips on how entrepreneurs, marketers and other creatives can use the app to grow their profile. 

Here’s a summary of his advice. 

Why is Clubhouse causing a stir?

With 8.5m downloads compared to Facebook’s 2.8bn active users, Clubhouse “is teeny weeny as a social network”, Drew says, but due to the high profile nature of its users “it’s really starting to turn heads”.

Drew believes Clubhouse sits in a space between social networks such as Twitter, Facebook and Tik Tok and audio/video platforms like YouTube, Spotify and BBC Sounds. “At first I thought this is going to change social media,” he says, “people are going to start listening to things instead of writing or reading, but actually the data suggests it’s increasing use of other social media, and it’s also not really cannibalising mainstream audio or video. It’s kind of complementing that too.”

Drew says what excites him about Clubhouse is that “anyone can rock up, it’s really them and it’s unscripted”. That includes high profile people. Drew was hosting a room (we explain what that is below) about social media and Damian Collins MP (@damiancollinsmp), the former chair of the Parliamentary committee that grills big social network bosses, showed up to listen and then asked to speak. The next day he joined again. 

How to get started on Clubhouse

Clubhouse is an app on which users host, listen to and participate in audio groups, known as rooms, where typically one or more moderators host live discussions. 

Clubhouse is currently only available on iPhones and iPads. You also need an invite to get access. Speak to someone you know who’s on Clubhouse and ask them for one.

Once you’re in, set up a bio. You can add whatever you like including links to your Twitter and Instagram accounts. You can follow people on Clubhouse but there’s no messaging functionality within the app. 

In terms of what username to pick, Drew recommends your real name as Clubhouse is all about real people having conversations. 

The Clubhouse algorithm is still “a bit ropey”, Drew says, so to find interesting people to follow select topics that you’re interested in and look for interesting people talking about those topics.

Clubhouse connects with your phone address book so it will show you your contacts already using the app. 

When you follow someone, click on the alarm bell icon in their profile and you can select to be notified always, sometimes or never when they speak on the app. 

Joining and starting a Clubhouse room

Rooms (sometimes known as events – see below) are where the conversations take place. All rooms are live and they are not recorded so you can’t replay them (although lots of people are secretly recording rooms and uploading videos to YouTube such as this one with Facebook founder Mark Zuckerberg). At this point in Drew’s talk, an attendee said she was in a room with Brad Pitt!

To get used to the app, join rooms that look interesting to you. A room has three tiers; a stage with the people speaking (some of whom are moderators), people being followed by the speakers and everyone else.  

Everyone not on the stage is muted and you can’t speak. If you want to speak, you can raise your hand and a moderator can invite you to the stage. Moderators can also remove people from the stage or from the room completely. 

It can be nervewracking to speak for the first time but hang out in rooms that appeal to you and when you’re ready and have something to say, raise your hand and speak succinctly.

Your followers can ‘ping’ you to join a room. Exit a room with the ‘leave quietly’ button. 

Rooms can be:

The app will show you rooms based on who you follow and the topics you’ve selected. 

If you click ‘start a room’ and select the type, it will go live instantly. 

If you want to schedule a room for the future, Clubhouse describes that as an ‘event’. Create one by clicking on the calendar icon at the top of the app. 

Joining and starting a club

Clubs are anchors for your activity on Clubhouse. They are like what Facebook business pages are to your personal profile. It allows people to follow a theme. There are thousands of clubs covering all sorts of topics including social media, artificial intelligence, movies, public speaking, comedy and start-ups. Within a club, individual rooms are created to have live conversations. When a room goes live, you’ll be notified. 

When you get on the app, click the magnifying glass icon top left and you’ll see lots of clubs to follow.

To set up your own club, click on your profile image at the top right of the app and then the + next to the icons of clubs that you are a member of. 

Growing your brand and profile on Clubhouse

When starting a room or a club, Drew recommends planning with other people to maximise exposure. When someone is co-hosting with you, make them moderators. 

Listen to rooms to pick up best practice moderator skills such as introducing the show/room/event (they are called all those things!), welcoming people to the stage and keeping the conversation flowing. 

To build momentum, it’s a good idea to host a room at the same time every day, week or month. 

Drew says speaking in a room tends to grow your following by around 10% of the room’s total participants. You’re also likely to pick up followers on other social networks if you’ve included links in your bio. 

You can’t send someone a link to your profile on Clubhouse but you can send them a link to an event you’ve planned. 

People are also using other social networks to promote events such as this Twitter account for The Good Time Show, which is part of Good Time, one of the most high profile clubs on Clubhouse. An event with Elon Musk in that club broke the app!

Building safety into your network

In Clubhouse, you’re talking to strangers and you’re listening to strange conversations. There have been reports of trolling and harassment so Drew advises being safe by not allowing random people to speak in your rooms or letting them be moderators.  

Build your brand audio strategy 

Other social networks are already taking on Clubhouse. Twitter Spaces is live and Facebook is rumoured to be building an audio product.  

“A wider brand audio strategy on audio is something I would absolutely recommend you start considering if you think Clubhouse is interesting for you,” Drew says.

Think about why your audience would want to engage using audio and harness influencers across Clubhouse. 

Clubs and people to follow on Clubhouse

Drew Benvie runs ‘Trending’ which has a room discussing the latest social media trends every Tuesday and Thursday at 11am GMT.

He also recommends ‘9am in London’ created by Abraxas Higgins (@abraxas), one of the most followed UK Clubhouse users. His club hosts a daily “no agenda” room at 9am GMT. 

You can follow Drew on Clubhouse at @drewbenvie and members of the Bristol Creative Industries team, Alli Nicholas, Dan Martin and Chris Thurling, at @allinicholas, @dan_martin and @christhurling. 

If you’re a Bristol Creative Industries member who’s on Clubhouse, let us know by following us or sending us a tweet.

What are the benefits of building your profile, and how should you go about it?

As a PR agency, we often talk about the importance of building the profile of a business or an individual, but what does that really mean? Here we cover the basics about building a profile – why it’s important, how it helps with day-to-day PR and where to start.

What do we mean by profile?

When we talk about having a profile, we mean being known for something – often for a specialism. For a PR agency, our client having a profile will either mean that, when discussing you with a journalist they might know you by name, or by company. Or we will be able to quickly demonstrate your profile by sharing articles and coverage that proves it.

Equally, you or your company might be given a quick Google at some stage. Generally, a range of pieces appearing, not just from your website, demonstrate what you stand for. The same goes for prospects or potential customers or connections – if they search for you, they should ideally see a good range of pieces that represent you and your area of expertise. (We’ve also written more about the benefits good PR brings across your business).

Why does having a profile help?

Being known for something in particular will mean you’re more likely to be featured in an article about it. You might become a go-to person on the topic. You could appear on a podcast or at an event all around it. Even if you feel you’re an expert, it’s much harder to convince a journalist to feature your commentary or news if they’ve never heard of you and can’t find much about you online. Especially if you’re up against competitors with ready-made profiles.

Remember, journalists need to be sure they’re speaking to an expert, rather than someone who could be talking a good game without much substance behind it. They can’t risk spending time on an interview otherwise. And, if they do find a good source with a decent profile, they will come back again, and could even remember you if they move positions or publications.

The key things that help with building a profile

Two main things are important: the consistency of what you’re saying and the regularity of you saying it. Consistency comes back to your key specialisms or areas to push. And it’s not just about talking – it’s also about demonstrating. As an agency, you can do this through sharing creative work to prove your proposition, for example, or, as a business, through your output or your products.

We are happy to work on one-off pushes or launches, or on ongoing PR. But, to build a profile, you need regularity. It’s important to be providing what publications need frequently and consistently. That’s also key if you want to get into a particular publication. We will help you to understand what to target them with and we will keep them on our radar and discuss you with them at every appropriate opportunity. We can only do this with an ongoing relationship.

It’s not about zero to hero

We often work with people who have never promoted themselves or their business, or worked with a PR consultancy before, so we’re experienced in starting from scratch. It’s an opportunity – a clean slate. But it’s also important to understand that it’s the start of a process of building a profile. PR isn’t about going from zero to hero overnight.

Take Joe Wicks, as an example. He wasn’t really on my radar until his brilliant PE With Joe initiative this time last year. We’re now faithful Friday home PE fans (fancy dress and all!) and you can hardly move for seeing another article or cover story about him. So I could be forgiven for thinking he was an overnight sensation.

But actually, he’s openly talked about his 10 years of hard work behind the scenes, leading to that event. If he’d have hired a PR company 10 years ago (and maybe he did) there’s no way he would have been so in demand. He worked hard on his product, captured the zeitgeist and now his profile is sky high.

Context is important

OK, so we don’t all have Joe Wicks ambitions (although some might!), but we may want to become a sought-after speaker within our sector, or the go-to professional in our field within our local area. And it’s great to start with a clear objective.

As PR pros, it’s our job to help you define that objective – that’s why we kick off with our Three Lens Messaging Session. And from that, we create a plan which will have clear steps to build towards that ambition.

The collage of coverage

We’ve landed some great pieces for clients relatively early on in working with them – be that an interview with the BBC, the Evening Standard or The Times. Fantastic. But one piece – even a brilliant piece in a top tier publication – does not make a profile.

Having a profile is about momentum and consistency. Top tier titles might be part of that, but probably sector press will be as well. More about the importance of trade and local press here.

Two final points – it’s not about having advertorials or paid-for pieces. These aren’t always viewed in the same way as editorial. Advertising is part of the mix, but it’s not the same as having an earned profile. And lastly, timing is also crucial. It’s great if you did some activity five years ago, but if there’s nothing since that, your profile isn’t a current one.

For further advice on this, we’ve also written about what you can do to support profile raising through your own channels.

You’ve probably heard of the term ‘evergreen content’, but what does it really mean and how do you make the most of it? Evergreen content is basically content that keeps on giving. It is something that remains relevant over a long period of time (so is not time-sensitive), has good search engine optimisation, and continues to drive traffic long after it’s first posted.

Though all of your blogs and other online content aren’t likely to disappear after posting, evergreen content is content that people will always need, want and search for. Typically lists, industry resources, how-to guides, top tips and product reviews lend themselves well to evergreen content, but ultimately to make content that’s ‘evergreen’ you must ensure it remains fresh and of interest to your target readers.

Why?

Now you know what evergreen content is you might be asking why it matters. Here are some important reasons why you absolutely need it:

  1. Time-sensitive and ‘trendy’ content will usually lead to a temporary spike in website traffic but evergreen content maintains and increases traffic.
  2. You don’t have to rely on having newsworthy content in the moment or worry about racing against a competitor.
  3. Part of creating good evergreen content is that you update it regularly. It’s content that can easily be updated and repurposed into something new without you having to start from scratch.
  4. It content keeps your business on people’s radar without making you seem outdated or left behind.

Evergreen content ultimately saves time and energy while still achieving great results. It is a necessary part of maintaining website traffic and coverage views.

Despite what you may think, even the biggest and best publications rely on this content and not the splashy, fleeting news headline.

How?

Now let’s talk about how to write evergreen content and how to make that content work hard for your business:

  1. When choosing your content topics, think about your FAQs – What are people actively searching? What are people looking for? What problem can you provide a solution to in your industry? There are plenty of lists online with ideas and prompts for evergreen content.
  2. Make actionable content – think about creating content that helps someone in the short term. Perhaps it’s developing a skill or teaching the reader something new.
  3. Update your content regularly – as mentioned above, evergreen content lasts a long time but to make it last longer you have to ensure you keep it fresh and up to date with the latest information and guidance you have.
  4. Don’t just post and forget about it – be sure to share your content across your social platforms. You also don’t need to be afraid of sharing content that is older if it’s evergreen. If the information is still relevant make sure you’re getting it out the right people.
  5. Use different forms of media – combine images, text and maybe even video as often as you can to create varied and engaging content.
  6. Think about adding downloadable extras – we all like free stuff! Consider adding some printables or visual PDFs to your content for readers to take with them.

Get to writing up your evergreen content now and save yourself a lot of stress and energy later. Go forth and provide constant value to your reader, while your evergreen content provides constant value to your business.

Sought after indian themed jewellery from Emma Chapman from Frome and Jaipur was again the highlight of London Fashion Week. This short film explored her story and sources of inspiration.

 

https://vimeo.com/512609515

We’re all far too familiar with the term “crisis” after everything this year’s thrown at us. Crisis communications is a key area of PR that may play out in a reactive way, but actually, is something that companies can and should plan ahead for.

Once the preserve of big multi-nationals, this year has shown that even small companies can be propelled into the spotlight, so it’s worth discussing what might need to be in place. I gave my comments in a crisis PR feature in this month’s South West Business Insider. As I said in the article, there’s no one-size-fits all response as your communications approach should vary with the kind of crisis you’re facing. However there are some golden rules as I’ve outlined below:

Please feel free to get in touch to find out more about the kinds of PR support we offer small and medium-sized businesses.