If you’re considering using a copywriter, whether for your business blog, writing features for trade media, or penning longer thought pieces for social media, but aren’t quite sure how it works, here are some of the questions I’ve been asked, that might help you decide the best route forward for you and your enterprise.
Most copywriters will start by learning about your company. Whether that means reading through your website, looking at any hard copy marketing materials you have, talking to you and your team about your business and why it’s different from competitors offering the same product or service, a good copywriter will immerse themselves in your business world.
Once they have a good knowledge of your offering, they will ideally then create a schedule of content ideas – a plan as to what you could be talking about on your chosen medium and when. This plan may need to be flexible as new things crop up and priorities change, but it is useful to create visibility and transparency about work that has been completed, is in progress or is in the pipeline for a future date.
By having an informal chat up front, copywriters can glean all the information they need. What seems ‘every day’ and ‘not exciting’ to you is often gold dust from a marketing perspective. It’s hard to see it when it’s your own business, but a third party looking in can see all the benefits you have to offer.
Of course, some input from you will be required, but it shouldn’t be a hassle for you to pass this information across. For example, perhaps you work it into your working week or month, to jot down some thoughts about what you would like your company to be talking about, depending on what’s cropped up throughout the week. This shouldn’t be an extensive essay, just some scribbled notes or typed bullet points of headings or topics you would like your copywriter to explore on your behalf. For example, if you’re a yoga business, perhaps a client asks for advice on which yoga postures they could explore to help them sleep better. If you make a note of it and fire it off to your copywriter, they can place it in the schedule and when the time comes, research that topic and write a post for your approval.
No problem! Whilst I have come across a few copywriters that are precious about their work to the point they’d rather not make any changes, most of us are happy to work collaboratively because we understand that each piece of writing needs to reflect your business and your values. It’s very unlikely you would find yourself in a situation that you need a complete re-write, because hopefully you will have seen samples of your copywriter’s work before engaging them and you will have approved the subject matter before writing even commences., but if their writing style consistently isn’t working for you, or you feel you are having to have too much input, it might be worth looking around for someone else to replace them. Working with a copywriter is meant to make your life easier, not harder!
Every copywriter will be different but on the whole, if you have found someone that offers a copywriting service for business blogs, they will be happy to post your blogs too. They may need a bit of training on your particular blog admin system, but for a small amount of effort up front, you could be saving yourself a lot of time in the future. And if you’d rather keep control of posting the blogs yourself, that’s fine too. A good copywriter will be eager to work with you in a way that suits your business and fit in with the way you like to work.
Again, each copywriter will offer a different service when it comes to supplying images with the posts they write. Some have subscriptions in place with image websites such as www.shutterstock.com, so can usually find something suitable to accompany written pieces. Some may not use a subscription service but are happy to check on royalty free sites for images such as www.pixabay.com or www.pexels.com. These searches may or may not be fruitful depending on your line of work and how specific the search.
Do bear in mind though, that some feature articles or blog posts will require photography or imagery from you. If you want feature posts on your blog to introduce your team for example, or highlight a new product offering, you will need to take on responsibility for sourcing those photos yourself.
You should absolutely check any copy that has been ghost written for you before it goes live on your site or is printed in a magazine. At the end of the day, it’s your business being promoted, and you must be happy with how you’re being represented. Hopefully, when you have found the copywriter that works best with your business, it will be a quick read, and all will be well. Worst case scenario, you spot a couple of minor tweaks you’d like to make before the piece is published.
Again, if you find you are constantly making considerable changes to the writing you are presented with, it probably means you haven’t found the right copywriter just yet. Do keep looking because we all have different strengths, specialisms and interests that we can bring to the table.
Of course! Some businesses use copywriting services to complete ad hoc blog posts or feature article writing, in which case this won’t be relevant. However, if you are looking to partner with a copywriter for your features or business blog for the long term, you may be concerned about signing up for a set amount of work each month, for example two features a month, or four blogs a month. There shouldn’t be any need to worry about this as most copywriters are flexible with their output as long as they have some notice. So, if you sign up for four blogs a month and you find this is too much for you, talk it through with your writer and they will more than likely be able to switch you onto a different package. You may need to alter your contract with them, but this should be perfectly reasonable request. Similarly, if you agree to two features a month from the outset and find you have plenty more to say, ask if they have the capacity to take on more. If the answer is no, you may be able to find another copywriter to supplement the work.
These are some of the most common questions I have been asked when I start working with a new client, but if you have any other questions about outsourcing copywriting to an external copywriter, please drop me a line at [email protected] and I would love to help.
When many people think of SEO they think of Google and other search engines and how to higher up in the ‘rankings’ on their results pages.
Whilst this is still crucial and for many the cornerstone of the industry as a whole, there has been a lot of evolution in other platforms as well and the phrase SEO now covers optimisation strategies and techniques on a wide range of different platforms and sites including:
Essentially, you should be thinking of SEO whether you are uploading your latest company podcast or sending out your next company tweet. There are plenty of opportunities to get your content in front of a wider audience without focusing too much on the orderly nature of rankings.
Here we have compiled a guide of actions, strategies and quick wins that you can implement to improve the SEO of your Instagram page and start to create an audience that will support your growth as a business.
For the sake of time we will assume that you already have an Instagram page set up and ready to go with a good idea of the content you are looking to share, so where do you start with your SEO on the site?
One of the main steps you should take is to optimise your Instagram profile page. Not only will this help your SEO, but it will also add valuable content that will help visitors to the page work out who you are and what you are about. Below we have listed some of the steps to take to optimise your Instagram page for SEO.
If you want to optimise your profile for Instagram then including some primary keywords within your name and username will help increase your searchability, although it should be stated this is not the be-all and end-all for Instagram SEO. It is also worth noting that snippets from the profile bio’s are also pulled through, strengthening the case for having some target keywords within the first line of your Instagram bio.
Try to avoid ‘keyword-stuffing’, just like Google, this can be a spammy tactic that will not get you anywhere on a platform like Instagram where content is key and optimisation comes in as a supporting function.
Captions are a big part of Instagram SEO, and if you write keyword optimised captions you will make it easier for the Algorithm to pick up your posts and share them with the relevant people. It is worth noting that the content will be shown to different people depending on their interests, if you are a coffee company, your posts will be more likely to be shown to people who have expressed an interest in coffee, particularly if you are including relevant keywords within your captions.
Alt tags are fantastic if you are looking to upgrade your Instagram SEO, and whilst they are less important in the eyes of Google, they can still have a considerable impact on the social media platform. Much like on your website, alt tags will help visually impaired audiences and you can use #hashtags and competitor handles in your alt tags to improve visibility and be found alongside your competitors and other relevant content. Make sure the alt tag is descriptive enough to be of value to potential audiences.
Additionally, a recent talk from Digital AdDoctor’s Freya Jones at BrightonSEO confirmed that #hashtags should be included within the caption of your Instagram posts as opposed to the first comment to drive better engagement. This is crucial if you want your #hashtags to be picked up by the Algorithm to improve your Instagram SEO.
Whilst #hashtags are very important in Instagram just like other social media networks, you no longer need #hashtags to search for people or accounts, the information you have in your username and bio has become more important.
Whilst you may be tempted to use certain ‘black hat’ SEO tactics in Instagram like buying followers and likes, we recommend avoiding it at all costs. Much like Google, the Instagram algorithm will get better at weeding out companies employing poor tactics and punishing them accordingly.
Once you have implemented a good Instagram content plan optimised for SEO you will want to find a way of tracking your progress. Find a good analytics provider and measure your results, we recommend not putting too much focus on vanity figures like followers as these can be misleading, although they are still very useful as a starting point.
Look at your engagement and find out if your SEO efforts are helping you get greater coverage on Instagram, this will help you work out what the next steps are and how to use the additional coverage to drive better results and revenue for your business.
If you are looking to drive leads and traffic to a site, then make sure you consider that aim when it comes to your Instagram SEO. Whilst this should not be the end goal, getting users off the site and into your databases and lead funnels will help give you more control over your channels, although it is worth noting that engagement on the platform is just as important. Try not to view Instagram purely as a means of driving leads and signups for your business and potential clients.
Whilst having a strong Instagram presence will not directly impact your SEO in Google, it will help you build an audience and drive relevant and engaged traffic to your site, which will help build your overall digital visibility and following.
Make sure you keep an eye on your Instagram and keep up to date with any new SEO changes and tactics the site may be making to ensure you stay ahead of the competition. Of course, if you would like any information on SEO and how we can help, then feel free to get in touch with a member of the Varn team today.
What does the future of PR and marketing look like? Business leaders are planning ahead for 2022 in one of the most unique situations that people have faced. How do you prepare your business for life when dealing with a pandemic?
AMBITIOUS and Insider Media spoke to business leaders in the South West to find out what their approaches to PR and marketing will be in 2022. Which areas will be their focus? Where are they increasing their investment? And, where they’ll be choosing not to spend.
The answers show that business leaders in the South West are planning to invest: engaging with their core customers and visitors more than ever before. And not just their customers. Thanks to a skills shortage across many sectors, using online to source new recruits is alo where businesses will be investing. As a result, online activity is becoming more important than ever for PR and marketing activities.
Life really did move online during the last 12 months and while in-person events are starting to come back, digital has taken the lead on many aspects of businesses. As well as B2C companies, B2B businesses are seeing the value of social media and how to use it for success.
Mike Ribbeck, Insider Media Editor said: “As the purse strings tighten, business leaders look at expenditure and decide which are the most important functions to protect and which areas of the business are expendable.
“The reality is that, rather than bringing the world to a standstill, the pandemic has accelerated many of the trends that were reshaping the world that we all live and work in. The digital revolution has picked up pace and businesses from all sectors and different sizes have made the transition to operating virtually.
“All of that means that the need to get the message out about your business and the services it can offer has never been more important.
“And the channels of communication to potential clients and business partners have continued to multiply with social media playing an even more important role when it comes to marketing and PR.
“According to our survey, the majority of businesses have maintained the level of spending or even increased.
“One of the most interesting findings was where businesses will be concentrating theory efforts. The two main areas that stood out were content creation and social media.”
Our survey has found that there are six core areas where business leaders will be focusing their PR and marketing efforts, including content, PR and SEO. Results from our survey include:
Phil Smith, Managing Director, Business West, said: “In the past 18 months, South West businesses have wrestled with a unique and complex set of challenges as a result of Brexit and the pandemic.
“Whilst business impacts such as social distancing measures are temporary, labour shortages and inflationary pressures look set to continue (at least in the medium term) and could have a stymieing effect on our economic recovery.
“As the government looks to recoup some of the £300bn+ that it spent during the pandemic, SW businesses will no doubt be anxious about potential tax hikes and rate increases.”
It is encouraging that businesses recognise the huge part that PR and marketing play not only in boosting their brand and growing sales but generating awareness of new products and services too.
It is also evident that marketing has a vital role in attracting, engaging, and recruiting talent into the business (as well as helping to retain talent). Indeed, today’s job candidates discover and weigh up potential employers in the same way they find consumer goods, restaurants, and hotels. It is mission critical that marketing budgets reflect this digital shift.
The amount of online content consumed by the average person doubled to seven hours a day. Social media activity increased by 12.3 per cent with the average person spending nearly two and a half hours on social sites.
A clear, resounding message from the businesses we spoke to is that we are going through an accelerated pace of significant change.
The pandemic hit the fast forward button, transforming consumer perceptions, expectations, and behaviours almost overnight. There are no pause or rewind buttons – consumers and the world have moved on. This has profound implications for how we market ourselves. Failure to keep up with the pace of change could mean being left behind forever.
Download your copy of the white paper now.
If you want to get organised before developing content for your business blog, or in readiness for a freelance copywriter to populate your blog on your behalf, you need to create a Content Plan. Here’s how.
You may have heard the term Content Plan before and wondered exactly what it entails. It really isn’t anything complicated or difficult, it is simply a list of topics you want to cover in your business blog and an idea of when you want to cover them. These plans can be used for scheduling material for other social media channels as well, but this does get a little more complicated because of the speed of change, trending topics and the need for reactive posts in the wider social ether. So, for now, we will remain focused on creating a plan for your business blog.
First things first, what shall I write about?
I would suggest as a first step, making a list of topics you want to talk about on your blog. Some ideas that you could include, or that may inspire you:
Once you have your list of topics, draw up a table in Excel or your chosen platform, with months or weeks listed down the left-hand side. You can also use a hardcopy or online calendar but be careful not to lose sight of your blog post plan amongst everything else that may be on the same calendar platform. It needs to be easy to read at a glance.
Timing is everything
The timeline you include in your planning will depend on how many blog posts you feel it is realistic to produce for your business, whether that be one a month, two a week, or something in the middle. Fill out your timeline for the next 3-6 months, again depending on frequency. If you are aiming for two blogs a week, planning three months ahead is probably enough. But if you are only doing one blog a month, for example, aim to plan six or even twelve months ahead. Now go through your list of topics and populate your plan. Some posts may be time relevant – for example if they relate to an event or product launch – while others can be posted anytime.
A well-balanced blog
Once you have populated your plan, you need to look over it, to make sure it is well-balanced. You want to make sure that you don’t have three behind-the-scenes posts back-to-back, or you haven’t put all your more technical articles upfront and left all the softer issues for later. Try and make sure for example you have one technical advice blog post, followed by a step-by-step guide, followed by a more personal entry, followed by an introduction to a product or service. It is not easy to achieve this when you hit creative mode and start writing, so planning is important.
Once you have created your Content Plan, you can start writing, or hand it over to a freelance copywriter to start writing on your behalf. Be aware that the plan needs to be flexible. Things change, new things come up, product launches get delayed, your clients ask new questions that you think would be useful to share sooner rather than later. Whatever changes arise, try and keep your plan up to date, or ask your copywriter to update it regularly for you. It is such a useful tool to have in your armory for a quick glance at topics you have covered, topics you have yet to cover, gaps in the content you’re providing your audience, and how well you are progressing your blog in general.
Get cracking with your Content Plan today and you will be well on your way to a well-balanced, well-populated business blog in no time!
If you’re struggling to find the time to build or maintain a business blog yourself, you may need some outside support. Here’s my step-by-step guide to engaging freelance support for those who have never done it before.
Step 1
Don’t put it off any longer – decide once and for all whether you will be able to find the time to populate your business blog yourself. If you decide you can, be sure to set some time aside each week to make it work for you on a consistent basis. Don’t make your blog a one or two post wonder! Treat it with the same importance you treat any other aspect of your business. This can be difficult because there’s no deadline as such, like there is when you file your accounts for example. But consistency is key, so if you decide you don’t have the time to do your business blog justice, move on to step 2.
Step 2
Approach one or more copywriters and ask some of the following questions., depending on how much support you’re looking for and what you need to know to put your mind at rest.
Step 3
When you have spoken to a couple of freelance copywriters, hopefully, you’ll feel more confident in appointing one. If it gives you additional peace of mind most freelancers are used to working on a trial basis or even on a one-off basis, so you could start small and build up. You’ll still need to pay them for their time, even if you’ve agreed to a trial run, but explain you need to feel confident with how the process is going to work, so you’d only like to commit to a small number of blogs before confirming a long-term agreement. In the long run, it is worth engaging someone to supply copy consistently. They’ll get to know you and your business better than if you use several freelancers or start and stop with the same writer. Ask them to drive the programme though, to put ideas forward for content, research material and write content. If they are supplying a consistent number of blogs for you each month you can also agree a fixed price per month. This means you know where you stand and are only paying what you can afford. It’s also a good way to protect you from hidden extras or uncertainty if you pay by the word, or by the hour.
Step 4
Once you have a copywriter in place, view them as part of your team. Just as you might work with an external accountant for their specific expertise, a copywriter is there to deliver hassle-free content that will boost your profile. They should want what’s best for your business and to help you succeed, so answer their questions and give them the information they need. A little input upfront should make the long-term process much simpler and hassle-free for you.
Step 5
Once they have the information they need, your copywriter should be able to draw up a Content Plan for you to approve. This will be a list of suggested topics that you have come up with between you, laid out in a month-by-month or week-by-week plan. I often find as soon as this plan is in place, clients can see how the whole process is going to work. They relax because they can see they have full visibility of what I’ll be doing for them and when. There are no ethereal promises that are easily broken – the plan is there in black and white for all to see. Of course, things change, and all parties need to be a little flexible – perhaps you’ll decide to launch a new product or service and you want your blog to focus on that, or your copywriter might bring a new event or trending topic to your attention that you want to comment on – but if that happens, the plan should be updated, so everyone still knows where they stand.
Step 6
Once you get to this stage in the process, you should be able to take more of a back seat and let your copywriter do their job. You know what they’re writing about and when they’ll be writing it, so the next you should hear from them is when their e-mail pings into your inbox with a draft blog for you to approve. You might have some feedback at this point with some changes you’d like to make, but in time, it’s not too much to expect your copywriter to learn your voice and deliver content that is right first time. Most copywriters will have a set number of edits they’re happy to perform on any one piece of writing at any stage in the process anyway, so if a bit of to-ing and fro-ing is needed upfront, you don’t need to pay any extra to get it right. Hopefully, they’ll be reliable into the bargain, and you’ll come to know when to expect the latest blog in your inbox. If there’s a good time for you to set aside in your schedule to check a post, let them know and ask that they work to that deadline each week, or each month.
Step 7
Depending on your up-front agreement, the post may now be in your hands to upload, or you may give written approval for your copywriter to upload the blog post for you. It’s worth putting it in writing – even if just an e-mail that says ‘post approved’ to protect yourself and your copywriter. If your copywriter is also taking responsibility for accompanying images, make sure you get these sent to you at the same time as the copy to make it as hassle-free for you as possible.
All that’s left now is for you to sit back (or continue dashing around at the rate of knots running your business) and enjoy seeing your business blog grow and become a genuinely useful source of information for your existing and future customers.
Not everyone that wants a business blog can be expected to come up with ideas for regular content and produce beautifully written posts while successfully running their business. Some business owners enjoy writing but acknowledge they don’t have the skillset, while others hate writing but feel it’s something they should do to promote their wares. Others are great writers but are rushing the posts through because they don’t have the time to dedicate to the process.
Ever considered outsourcing?
If this sounds like you, don’t be afraid to look into outsourcing your blog. A business blog copywriter will ghostwrite your posts, so your blog will still sound like you and your audience will think that you’ve written it. You can have as much or as little input into coming up with themes and topics as you wish, but you will always approve content before it goes live, so you can be sure that all copy remains on message. If you want to dip your toe in the water with a copywriter, you might even be able to split the workload and share your blog with an external writer so that between you, you’re able to produce more content for your website.
Top tips to improve your written content yourself
If outsourcing the work isn’t an option for you, and you feel you have the time and space to create quality content yourself, there are still things you can do to make sure your blog posts do your business justice.
If you’re clear about what you want to say and to who, and you allow time to check and double-check the quality of the content you have produced, you are well on your way to producing quality blog posts that will get read.
Last week, the Bristol team of TMW Unlimited moved into our new home, Origin Workspace in Berkeley Square. We’re very excited to have found somewhere in the heart of Bristol that allows us to fully embrace a culture of truly flexible working.
When we began our search, we were looking for a versatile working space that our team would be genuinely excited to visit and that was deliberately set up for the requirements of the modern working world. In Origin, we’ve found that and more.
Not only do we have everything we need in terms of formal and informal working areas, and the ability to host events; we also have the facilities to look after our employees’ wellbeing (such as a lovely gym) and fantastic social spaces (including two incredible roof terraces).
After surveying the company multiple times over the last 12 months, it became clear that most people don’t want to be in the office 5 days a week, nor do they want to always be at home – they’re were clearly seeking a hybrid solution. The specific amount of days people want to spend in the office differs from person to person, but almost everyone is looking for the flexibility and work-life balance that being able to work from home brings, and they also a wish to be part of a fun, vibrant agency.
Based on the evidence we’ve seen, the fears that some companies had about reduced productivity with people working from home are unfounded. Not only do our team members tell us they are able to get more done whilst also being able to handle the responsibilities of home, the proof is in the pudding. The business is thriving, we’re creating fantastic work and our clients are happy, and that’s without people being consistently in the office.
That’s why we’re implementing a system of working that’s based on trust. We have enough confidence in our team that we don’t feel the need to dictate or micromanage where they work. It’s up to individuals and teams to do what they feel is right for them. If it works for them, then it works for us too.
Another thing we’ve learned is that working from home has not only changed how often our people expect to be in the office, but also what the experience is like when they’re there.
This has created a stronger focus on maintaining and enhancing our culture and team spirit, and to give people the opportunity to form meaningful professional and social relationships with people within the agency. Many team members also highlighted how they wanted somewhere that could support their well-being, rather than act as a hindrance on it.
That’s why well-being and social spaces were at the forefront of our mind when we chose Origin. Having a place of work with a fully equipped gym and yoga studio, as a culture of wellness embedded into it means we can now look after our physical and mental health, whilst the location and rooftop terraces are perfect to help ensure TMW is a destination that our employees want to use and enjoy, not just a place where they are expected to turn up every day of the working week.
We’re all very excited about becoming part of an already thriving community in Origin, and what the future holds for TMW.
Written by Alex Burley, Managing Director, TMW Unlimited.
Starting a new job can be a nerve-wracking process, especially when it’s your first opportunity after being at uni. Luckily, I’m here to share my experience of starting at Proctors and gaining my first real industry exposure.
Here are some of the questions I found myself asking, the challenges I faced – and some of the lessons I learnt.
What if I don’t know what I’m doing on my first day?
In any new job, a fear of failure is perfectly normal. Luckily, the Proctors people went out of their way to ensure I felt comfortable in the office, had sufficient training/inductions and the resources to get on with my projects, setting me up for success.
It’s important companies give you ample time to find your feet on your first day. So, if you don’t know what to do next, just ask how you can help. Remember, you were hired – you’ve already made it past the stressful interview part! Treat your first day as a fun celebration. Everyone is excited to meet you!
What’s it like starting in a Tech role?
Joining the Tech team at P+S straight after leaving university showed me the differences between education and real-life industry work really quickly.
In uni, I was constantly shifting my focus to find a speciality. This meant that almost each semester I would be creating a new project with a different focus and practicing a different coding language. However, at P+S I was able to focus on my strengths first, with support from seasoned (and friendly) developers, and begin specialising in the areas that I am most interested in.
Over my first few weeks, as I was introduced to all of the developers around me and all of the teams that I would be interacting with, all of the nervousness of a new role left as I settled in to my first full development role and focused on my workload.
How will I remember all these people?
Meeting everyone on your first day can be overwhelming, sometimes it can feel like you’re crashing a private party. Forming relationships takes time, and a supportive workplace recognises this.
At P+S, I was introduced to all the departments I would be working with, encouraged to reach out to anyone if I had any questions, and met with a multitude of messages from co-workers welcoming me to the company. Wednesday quiz nights and Friday night socials allowed me to meet people in a non-work environment. And as time went on more new employees joined, we all easily bonded over being new to the company.
Don’t forget, you’re not expected to remember everyone you meet immediately, but making the effort to get to know your co-workers over lunches and socials will help you feel at ease in your new job.
What do I do if I’m not busy with work all the time?
Sometimes work may be slow whilst you’re being given time to settle in, and you may feel guilty for not tapping away at the keyboard for all 8 hours of the workday. Just remember, people are giving you time to relax into the job and no one wants you to be overwhelmed. Take your time with tasks, regularly check in with co-workers to make sure you’re doing the right thing and focus on the small wins.
When working in a marketing agency, time management is incredibly important and often we are working to strict deadlines. At P+S, I was given access to a plethora of training resources for when I had a moment of downtime, to develop my industry skills.
Stay positive and believe in yourself
The most important thing to remember is to stay open-minded and treat your first job as a fresh start, a learning opportunity, and a chance to meet cool, like-minded people that can help you build an exciting career.
At P+S, we are always looking for talent to join our team across Creative, Strategy and Technology. Click here to find out more about our current vacancies or send your CV to [email protected].
Join us on Thursday 21st October for a lunchtime Keynote with marketing veteran Anne Thistleton.
We all know that our mind governs the way we see, understand and interact with the world. But until recently we didn’t know how we actually processed all of the incoming data to make sense of the world. Instead, we learned to accept the fact that sometimes we made useful connections and sometimes not.
With the invention of brain scanners in the 1980s and their extensive use for that past several decades, experts have now gained insight into how our mind truly works, how we process information and how we make decisions. Consequently, new marketing concepts from Neuroscience, Behavioural Economics, Neuromarketing, etc. are becoming plentiful. And books, articles, videos, talks, blogs, even neuromarketing consulting and research companies abound. But very few are explaining the basics in simple terms, and very few are clear on the implications for us. What should I do tomorrow to apply this new knowledge to deliver better impact and results for my clients?
Tickets are priced at £30+VAT for BCI members and £45+VAT for non-members.
Anne Thistleton is the Founding Partner of LIGHT Consulting and has spent over twenty years as a Marketing Practitioner in the field of Mind Science. While leading strategy for The Coca-Cola Company in South Africa, she pioneered this work to first re-vitalise relationships (and the business) in the South Africa townships then to provide the foundation to the Open Happiness campaign. Since then, she has worked across the world and across industries, developing specific marketing-focused Mind Science applications, and then testing and improving them with multi-national companies, advertising agencies, foundations, even political parties.
Over the years, Anne has worked with many of the world’s leading cognitive psychologists, neuroscientists and behavioural economists all focused on what does it mean to marketers and creatives, and how can we apply it now. By using her expansive marketing experience, she has been able to identify and make practical the most relevant and valuable aspects of Mind Science for consumer and B2B marketers.