But over the past year we’ve seen a surge in tools and capabilities that cater to customer demands and brand desires to connect with each other in more unique, tailored and impactful ways.
In fact, we’re now entering the era of ‘hyper-personalisation’ across many industries – from finance and e-commerce to education, healthcare and, of course, technology.
And the trend shows no sign of slowing – especially with the continued growth of artificial intelligence (AI) capabilities.
“An emerging trend in B2B marketing for 2025 will be the increased integration of artificial intelligence for hyper-personalisation and predictive analytics. AI will enable companies to analyse vast datasets in real time, tailoring content, recommendations and outreach strategies to individual clients with unprecedented accuracy.”
– Saakshar Duggal, Artificial Intelligence Law Hub
Website personalisation simply means tailoring content to your unique user. This can be achieved by using customer data, such as cookies to generate custom product and content recommendations. Alternatively, you might use a customer data platform (CDP) which will create unified customer profiles by collating data from multiple different sources. But it can also mean tailoring the experience, messaging, content, and even design elements for every visitor – without them needing to log in. This could be based on their location (localisation), their journey to the landing page, or the device used.
As AI tools mature, these customisations are only likely to improve. This is, in part, due to the generative AI’s ability to interpret data and create custom content at lightning speed. But it’s also because AI-driven business intelligence tools are giving us more in-depth analytics and audience insights.
“In 2025, advancements in data analytics and machine learning will enable even more granular segmentation, allowing businesses to target niche audiences with pinpoint accuracy.”
– Engage Martech – B2B Marketing Trends
As digital marketing increasingly meets the customer where they are – on socials, during podcasts, audiobooks, streaming services and within the apps they use each day – user-centricity is everything. Customers expect brands to work much harder to become part of their lives and create seamless interactions. Personalisation is a great way to achieve this.
“Brands can bring value to individuals where they are and fit naturally in their daily lives if they maximise every micro-moment opportunity. To do so, brands must ensure their content and data is easily discoverable, use personalisation where possible, and be consistent in messaging over time and across environments.” –
– Dentsu – The year of impact: 2025 Media Trends
In 2024, the New York Times updated its app to include a new ‘You’ tab, which adds an additional layer of customisation to the digital experience. They describe it as ‘a personalised, fully customisable space where readers can easily find their unique interests’ and ‘a consistent, reliable shortcut to each user’s interests– as well as suggestions based on reading habits.’
We know B2C and e-commerce consumers are the prime targets for more personalised messaging. A retailer already knows their buying habits and can easily use that data to make personalised recommendations. This is especially true of tech-literate Gen Z and Millennials, who are more willing to share their data in exchange for personalised experiences. But what about B2B markets?
With varied customer profiles and engaged audiences, B2B website personalisation strategies can be very effective. Wherever the data expresses different challenges, drivers and intent per customer profile, we can create highly targeted messaging. And anywhere we’re lacking that data or relying on instinct particularly when it comes to the finer details such as design preferences, attention spans, and the way content is written or formatted, we can use martech to enable A/B testing capabilities. This unlocks a continuous improvement approach to website content and messaging.
We’re also seeing these tools become increasing popular with website developers, whether through integrations, plugins or optimisations available within the CMS itself.
Webflow recently updated its website personalisation capabilities – a move that is already helping us optimise client websites and landing pages based on audience insights.
“The objective is to personalise the experience of your visitors based on who they are or how they’re engaging with your site. You create tailor-made variations that only specific audiences will see, thus enhancing their experience and potentially driving engagement.”
– Webflow Help Center – Create a personalisation optimisation
It also showcases the capabilities of AI personalisation tools to make website optimisation automatic for dynamic websites that adjust according to your audience’s needs and desires. We predict these functionalities will really start to take off in 2025 – especially in B2B markets where the buying journey can prove more complex.
Tailoring content can be a bit of a minefield. You need a really good grasp of your audience and their preferences, a great copywriter who can adapt the tone of voice to suit each profile, and the market insights to highlight the relevant benefits. This can put marketing teams under pressure and prevent them from adopting the latest personalisation and A/B testing capabilities.
But what you might not know is that even the smallest, most simple optimisations can make a big difference. Applying the principles of A/B testing to your user experience can be as granular as changing the colour of CTA buttons or the icon in a benefits section. It could mean swapping out the keyword in a headline, or trying out a new banner design to highlight your latest report. These subtle changes can all have a big impact on your conversion rate. Webflow offers a couple of different ways to implement these optimisations.
Manual personalisation means setting the rules for your customised element in advance and creating an alternative version of content that’s targeted to different customers. Essentially, you’re creating multiple versions of a page or section that is visible to these different audiences. Setting up your parameters will go something like this:
AI-optimised personalisation uses machine learning to determine which variations perform best for each audience to create ever-evolving, dynamic pages or components. Once it has determined an approach that works for each audience, it will automatically route the traffic to the most appropriate variation. The AI adapts based on visitor engagement, whether you add new variations or their behaviour changes. AI-optimised personalisation will:
“Because it learns from your visitors in realtime, AI Optimize will automatically and dynamically personalise the experience for each unique visitor that comes to your site to help maximise engagement, and ultimately conversions.”
– Webflow– AI and the future of the web
As a Webflow Enterprise Partner, P+S has all the experience and technical know-how to make your website requirements come true – whether that means migrating from a different system, a design refresh, a conversion rate optimisation (CRO) project, or an entirely new site.
Get in touch to find out more.
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Most businesses now know about the power of content. But not all content is made equal.
Different types of content serve different purposes and audiences. So content, for content’s sake is not the best way to run your content marketing strategy.
What type of content marketing should you be creating? Which formats will work best for your audiences? Where should you be activating it for maximum effect?
These are all valid and common questions when approaching a content marketing strategy… and it all starts with understanding your audience.
Knowing your audience is crucial to building out a strong and effective content strategy.
You need to know a couple of things before you start producing any content.
Firstly, you need to have a very clear understanding of your audience’s habits, behaviours and browsing patterns. What are the things they like? What don’t they like? What are their preferred channels?
There’s no benefit in creating a series of long-form blogs and whitepapers, when you’re audience prefers video content. There’s also little benefit if ploughing resources into channels and outlets that your audience simply does not exist in.
Understanding your business in relation to your audience is also very important.
You need to identify the needs of your audience; their pain points and what motivates them to take action. Then you have to overlay this understanding with content ideas on how you can answer those questions and fix their problems.
When you clearly understand these things, you’re on the first step to developing a content strategy.
Next, you need to understand the buying journey.
Principles such as the 95 – 5 rule outline that only 5% of your audience is ready to purchase at any given time. 95-5 states, that because of this, you should not spend all of your time and efforts trying to convert that 5%. Rather, you should spend it engaging with the other 95.
Now the buyer journey does vary from business to business. For some, it can be days, for others, years.
So what this means, in real terms. Is reducing the amount of hard sales content marketing you produce, in favour of more content that builds relationships, and loyalty and fosters engagement.
Producing high-quality content is great. But if all that content does is try to land a sale, your audiences are going to become very fatigued, very quickly.
Finally, you need to understand and clearly establish your unique value proposition (UVP).
What sets you apart from your competitors? What makes your products or services unique?
By understanding your UVP, you can create content that showcases your unique strengths and differentiates your business from others.
This is what’s going to make you stand out!
With an understanding of your audience’s interests and your own UVP, it’s time to start thinking about what content you can make,
A well-planned strategy will help you create content that resonates with your audience, aligns with your business goals, and sets you apart from your competitors.
Content creation is an extremely helpful way to drive prospects through the buying process, but also an incredible way to build brand loyalty. Rather than think about the quick wins, you should be thinking more in the long term.
Think about ways you can engage, entertain, delight and educate your audiences, rather than just trying to make a sale.
It’s not about conversions… it’s about conversations.
So, the Million Dollar Question… what kind of content should you be making?
Well the answer to that question, should become apparent once you’ve done all the appropriate strategic research and planning.
Depending on the content format and type you choose, you can appeal to buyers at different stages of their journey. From awareness and consideration, through to the final decision, different content types can have varying effects.
At the awareness stage, potential customers realise that they have an issue that needs a solution.
They won’t be looking for answers at this stage but will turn to search engines and social channels to contextualise their problem.
The best type of content that would help generate leads at this stage is top-level informative and relevant content that will explain their problem, concern or situation. It won’t seek to offer immediate answers and solutions or try to push the issue.
It’s about educating and informing… and you can do this in a number of ways.
A blog post or article falls under the category of awareness stage content. Writing blog posts allows a marketing team to target a specific pain point or problem that your audience is experiencing. You may also use search engine optimisation to target keywords that match the search turn. This will assist you in creating valuable content that search engine users may find, in turn potentially generating leads.
White papers are a form of long-form material, similar to blog posts. However, they differ from blogs in that they provide a comprehensive answer to a specific issue. They can be used to inform, clarify and educate prospects during the awareness stage. They are especially helpful for B2B companies because they cover specific issues related to the industry.
For the awareness phase of the buyer’s journey, the following types of video content work best:
Keep these videos short, educating and engaging not hard selling. The goal is to present your best content, as the solution to the viewer’s problem and make them aware of your brand.
This stage of the buying process is when your customer starts to think about which service or product to solve their issue.
With extensive research and careful consideration of all available options, it is regarded as the lengthiest phase of the buying process. During this phase, your content marketing strategy should include quality content that is as informative as possible, but content that also flexes your knowledge and expertise around the question at hand.
Social media can help reveal more about your product and brand.
It can also be the place where your audience can discover more about your brand’s reputation. Social media has an impact on consumers at the awareness stage, but it can also move people from the awareness stage to the consideration stage.
Successful social media marketing, for instance, can show competitive value, increase brand awareness and facilitate decision-making.
For the consideration phase of the buyer’s journey, consider the following types of video content.
These videos should educate the audience about your solution, address their specific problems and differentiate your offering from competitors. The goal is to build trust, give detailed information and convince customers your product or service is the solution to their problem.
Email can be utilised at any point during the buying process, but it’s most effective during the consideration stage.
Your customer might not be prepared to make a purchase at this time. But any queries they might have can be addressed in your emails. Email also allows you to learn more about your audience. Click-through-rates, web traffic, bounce data, email opens and behaviours on your site can provide valuable insights.
To move buyers through the process, you can start introducing your product or service in more detail.
This is the most valuable stage of the consumer buying process.
It’s where the buyer will evaluate all of their options and decide on the right provider for a solution. At this stage, your buyer knows about your brand through reading your social media network, digital content and high-quality blog posts, and now intends to make a purchase.
Here’s how you can make a difference at this stage
Offering a trial is the best method to address any last-minute queries your customer may have about your service. It’s like how car dealerships give test drives. Many software companies free trials to potential customers to give potential customers increase their customer base and widen their market appeal.
Because it appeals to your customer’s fear of missing out, a coupon or voucher is an excellent marketing strategy for the decision stage. Your customer is already fully informed about your company or product at this point in the process. They are now seeking an excuse to make a purchase. At this point, a short-term offer or deal can frequently earn their business.
A case study can be used in both the consideration and decision-making stages of the buyer’s journey. They’re essentially a kind of research report that focuses on how your solution helped business at another company. They’re excellent for demonstrating how and why your good or service is superior to those of your rivals. By analyzing these case studies, businesses can identify gaps and areas of improvement which can then be utilized to enhance their own strategy.
For the decision stage of the buyer’s journey, the following types of video content work best:
These should be high quality, short and focused on getting the prospect to buy your product or service. Get them to take action.
Creating content is always designed for the personality and interests of your target audience segments.
But always remember the 95-5 rule, not everyone is ready to buy from you right away. Warm up your audiences and work hard to endear them to your brand during this incubation period.
Wherever you post your content, be it on YouTube, LinkedIn or Facebook use proprietary analytics to monitor the reception of your content. Different channels often have different windows of opportunity for the most effective posting.
Test and learn with this, mix up your posting schedule and try to learn what times work best for you and your audiences.
Now, you’ll likely have noticed the repeat mentions of various types of video content throughout the buyer journey.
Video is more than just a useful tool for conveying information. Video is one of the best ways to tell a story It also has the highest interest level out of any other content form. Making it one of the most valuable and effective parts of your content marketing efforts.
Video content is incredibly versatile and offers a wide variety of creative opportunities for video marketers. A YouTube video, for example, can educate customers on how to use a product, while also entertaining and engaging.
But, there can often be some confusion and concern about producing content like this. You want to be producing quality content. But a lot of people correlate quality content, with extremely high production value and an associated high cost. That’s not always the case.
For example, TikTok can be a very effective source of video content throughout the buyer journey. But TikTok videos don’t need massive production value… if anything, lower production value content works far better here, than something slick and shiny!
YouTube, is becoming increasingly important and quality is important here. It has to look great and something people always overlook, it has to sound great too!
If you’re committed to making video content, know also that sweating the assets is a good thing. Just because you’re making a YouTube video, doesn’t mean it should just be a YouTube video. Consider how you can slice and dice your assets to be used on different channels.
The greater your format variety, the greater your chance of cutting through.
Measuring and improving performance is critical for content marketing success. By tracking your performance, you can identify what’s working and what’s not, and make data-driven decisions to improve your strategy.
To measure performance, you need to track key metrics, such as:
By tracking these metrics, you can identify areas for improvement and make adjustments to your strategy.
To improve performance, you need to analyze your data and identify opportunities for growth. This may involve:
By continuously measuring and improving performance, you can optimise your website content creation and activation, ultimately driving better results.
Content marketing isn’t about creating content for content’s sake – it’s about strategic storytelling that resonates with your audience. The key is knowing your unique value proposition and your audience’s journey, and focusing on the 95% who aren’t immediately ready to buy.
In the vast world of content creation, video content is king, it’s versatile and highly engaging across all stages. Remember, it’s about conversations not just conversions.
The ultimate goal? Content that educates, entertains and connects with your audience!
Let’s be honest, the answer to that question depends entirely on who you ask… and when you asked it.
If you’d asked that question before May 2024, you’d have gotten an answer about domain authority, keywords of all shapes and sizes and various other technical seo aspects.
After this, things got a little hazy. As you may remember, Google suffered quite a large leak of indexing data and ranking factors. There were a lot of things in there, that gave people pause for thought… and more. The big thing was E-E-A-T.
Now we’ve covered E-E-A-T, what it is and what it does extensively, so you can find out more about it here; but essentially, E-E-A-T is a trust and authority ranking from Google’s Search Quality Raters.
Now Google had been telling people for a long time that E-E-A-T was not a direct ranking factor. The information within these leaks, was quite the opposite.
E-E-A-T was far more important than people realised.
Before this leak many experts had extolled the value of E-E-A-T and how it can be used to build a brand – personally and professionally.
In the financial sectors, where practices and information are highly regulated, E-E-A-T is far more prolific. To the point where, we are seeing organisations with far inferior technical SEO, outperforming their competition in the SERP.
Case and point, when running the search ‘who can I go to for financial advice.’ At the time of writing, the two top-of-the-fold results, are Citizens Advice and MoneyHelper… and the latter is particularly interesting.
Digging just a little deeper into MoneyHelper, it soon becomes apparent that its ‘ranking factors’ are beyond inferior, bordering on non-existent. So why is it so high?
The answer to the question lies in the foundations of MoneyHelper itself.
It is a free-to-use resource, created by the Money and Pensions Service. A statutory organisation formed to develop and coordinate a national strategy to improve people’s financial capabilities.
This statutory obligation makes it a fundementally more trustworthy resource, in the eyes of Google.
It outranks Natwest, Which.com, any and every investment business going… and it does this because the basis of its ‘brand’ is that strong.
In recent years, our online spaces have become awash with misinformation and more sinister disinformation.
By rating the quality of the source, Google essentially inhibits the flow of what it deems to be not relevant, helpful or harmful information. Creative something not dissimilar from a backstop.
A growing distrust amongst the general public, for online information is a big factor here.
It could be a news outlet, a social media channel, or an everyday business. There is a growing level of scepticism towards what people see online. Also, it’s well known that the younger generations are far more discerning when it comes to the brands and businesses they associate with.
The knock-on effect means that people have their tribes. They know the things they like, they know the things they don’t.
Their affiliations are built more on trust, than ever before.
So, to combat this, businesses need to see their online presence not as one-dimensional. But as a multi-transactional opportunity.
Experience, Expertise, Authority & Trust…. we’re back at E-E-A-T again.
But only briefly, and just to talk about one of those four letters.
Trust.
You can hire experience. You can train and develop expertise. Which, logically, ultimately builds authority. The more experience and expertise you have on a subject, the more authority you have on that subject. Because you have all the experts!
But trust… that’s different.
You can’t hire it, you can’t coach it…. you can only earn it. Trust and brand go hand in hand.
Ultimately, trust is built through authenticity. If your content and your communications are inauthentic, disingenuous, or outright false. Then it’s way more likely you’ll alienate your audience over time.
The knock-on effect here could be negative reviews & hostile responses, creators putting out content against your business and online community abandonment.
In turn, this translates into fewer branded searches, a damaged reputation and the loss of an existing and prospective customer base.
Whether you’re looking for a local plumber, trying to hire a lawyer or buying a pair of Air Jordans. Everyone wants the same thing.
A fair price from someone they can trust. Trust is everything!
In the case of financial information, this is a clear-cut. Businesses are bound by organisations like the FSA. Therefore the information they put out, has to follow a certain set of protocols.
But there are still some areas where it’s a little murky… and consumers can get stung by ‘false brands’
The world of ticketing is where this happens quite a lot.
There are businesses out there which use black hat SEO strategies and sponsored SERP placements to game their way to the top of the search engines. So that when you search for tickets to your favourite act, they appear top…
And because consumers have been conditioned to search engines top of the fold functionality, the automatic assumption is, that if it’s top of the search, then it’s the right thing.
Because of this people have been extorted by online touts. Only to have their show tickets turn up at their door, under a different name, and printed with a face value cost that is far, far less than what they paid.
So it’s not fully perfect science. There are those out there, manipulating a false brand. But as Google’s updates broaden and deepen, we’d hope these kinds of tactics become harder to achieve.
Dovetailing brand into SEO Strategy
SEO strategy shouldn’t be just about long tail keywords and clusters.
Technical SEO is important, but so is building out content threads that show your quality and authenticity.
This can be achieved by creating valuable and trustworthy content that mirrors your values and your mission. Have the right people, speaking – or writing – on the topics they know best. But most of all make sure this comes from a place of authenticity.
Don’t veer from this path.
Focus on consistency across all your platforms. This will ultimately help you engage with your audience and build your tribe. Try to show your E-E-A-T as much as you can and where possible, lean into user-generated content as this can be a great trust signal.
Ultimately, this is about building trust… and it’s always good to remember that trust is hard earned and easily lost.
Brand and SEO are connected. As search engines get smarter and prioritise trustworthy and authoritative sources, businesses need to focus on building a strong brand that matches E-E-A-T.
By combining brand with SEO you can have an online presence that ranks well and resonates with your audience. Remember, trust is the foundation of a brand and is built through consistent, authentic and valuable interactions with your audience.
As you go through the ever changing world of SEO, keep your brand top of mind and you’ll be ahead of the game.
If you’d like to find out more about the role of brand identity and why brand-building is a non-negotiable in 2025, download our Insight Report here: https://www.ambitiouspr.co.uk/our-insight/
Halo has launched it’s event series – Halo Revelations.
Hosted by Nick Clarkson, the first Halo Revelations event, “Putting AI to Work,” was eye-opening to the many possibilities Artificial Intelligence brings to branding and marketing. The event promised to reshape approaches to these crucial aspects of business, and it did not disappoint.
Kicking off the talks, Kerry Harrison, shared insights into the groundbreaking tools shaping the future. From creating the world’s first AI gin to utilising tools like ChatGPT Bard, Bing, and Claude Co-Pilot for writing, Kerry emphasised the role of AI in saving time on research and planning. AI, according to Kerry, is a powerful ally that generates ideas and information quickly, allowing for the creation of first drafts and structures.
One key takeaway was the importance of understanding what AI can and cannot do. Kerry stressed that while AI is a valuable tool, human intelligence is essential for strategy, creative thinking, and research. The message was clear:
“AI is a Collaborator, not a Successor.” – Kerry Harrison
Neil Collard delved into the adoption of AI, citing Moore’s Law and Martec’s Law as foundations for understanding the rapid evolution of technology. His presentation centered on the AI Maturity Model, emphasising the importance of alignment, commitment, and ambition.
Neil urged businesses to be ahead of the curve, stating that delays in adopting AI could result in being left behind. He presented a thought-provoking idea: the alignment-adoption-ambition framework, encouraging businesses to sacrifice the sacrosanct and be open to change for success.
During her talk, Tanya Sharma focused on the transformation of customer experience through AI. She emphasised the importance of the client and customer relationship:
“Customer is King.” – Tanya Sharma
AI, when used, introduces new opportunities in customer experience, offering personalised interactions at scale, enhancing customer support through chatbots, and optimising marketing strategies through data analysis and predictive modelling.
Stepping in for Nick Ellis, Hannah Strickland, and Paul Bailey demystified the hype around AI integration. They revealed that Halo has seamlessly integrated AI into their workflow. During the talk, they gave a case study on a recent branding project they completed for a client, in which they used AI-generated images for the brand. The pair emphasised how AI can provide longevity and quick delivery for a client when on-brand images are created, through the use of AI and specific image prompts
AI can be used in agencies for numerous areas from social content to strategy planning. In practice image prompts can be used as a distinctive asset for a brand. ChatGPT was praised as a valuable collaborator, a partner in ideation that provides a fresh perspective.
“Think of AI as the other person in the room you are bouncing ideas off.” – Paul Bailey
Both Hannah and Paul encouraged a simplified approach, suggesting that AI is like having a parent with infinite patience, allowing strategists to think freely.
From content creation to customer experience, the event showcased AI as a catalyst for unlocking success. The key takeaway was clear: AI is not here to replace but to empower, and adopting it responsibly is the key to staying ahead in the ever-evolving landscape of business and creativity. Don’t be left behind – It is time to Integrate and experiment with AI.
Article was written by Kayjay McDonald-Ferguson (ex-intern at Halo)
Find original article here
My name is Michael James, I am a driven postgraduate part of the Bristol UWE Alumni. I am known for:
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My current area of work is UX/UI design and digital marketing, with a passion for enhancing brand images in the digital space. Currently exploring opportunities to collaborate on projects that push the boundaries of digital design and marketing. Keen to contribute my skills to forward-thinking teams and exciting initiatives in this dynamic field.
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Working closely with agencies every day, we’ve had a front-row seat to the start of one of the most significant transformations our industry has ever experienced – the transition to a world with AI. Through our recent research holding detailed interviews with 30 creative agency leaders, and working alongside more than 20 agencies in their AI journey in 2024, we’ve seen firsthand how AI is reshaping not just how we work, but what’s creatively possible.
Let’s be honest – when generative AI first emerged as a serious tool for creative work 2 years ago, many of us had concerns. Would it diminish the value of human creativity? Could it compromise the quality of our work? Will it make our hard won skills redundant? These were natural reactions. But what we’ve discovered through our research and hands-on experience is something far more nuanced: while the potential for semi-automating some tasks is there, the more impactful use of AI is as a powerful creative amplifier.
The most inspiring moments in our research came from agencies that have moved past the experimental phase. These AI Pioneers – about 20% of the agencies we studied – are building new ways of working that combine human creativity with AI’s ability to condense and recombine huge amounts of information to deliver more impactful results for their clients.
One agency leader put it perfectly when they described how AI allows creatives to “more easily access their creativity.” We’re seeing teams explore more creative directions, push boundaries further, and deliver higher quality work – not because AI is doing the creative thinking, but because it’s removing barriers to expression and expanding what’s possible.
The efficiency gains for certain tasks are real (think content localisation, for example). But the real win for agencies is using AI to help them what they do best – strategic thinking and creative innovation. When creatives can quickly explore multiple directions and “get all of their crap ideas out quickly,” as one leader put it, they have more time and mental space for the kind of deep creative thinking that leads to breakthrough ideas.
From our conversations we’ve learned that successful AI integration isn’t just about having the right tools – it’s about having the right approach. Here’s what’s working:
The agencies seeing the best results are those investing heavily in their people. They’re equipping their teams not just with AI tools, but with the skills and confidence to work with AI as it evolves.
Rather than making AI a point solution for doing a handful of identified tasks, the AI Pioneers are weaving it throughout their core processes. They’re rethinking workflows, team structures, and even their business models to leverage AI’s strengths.
The most forward-thinking agencies are bringing their clients along on the journey, having open conversations about how AI enhances their creative options and encouraging their clients to take advantage of them.
We are at the beginning of the AI transition. The agencies that will thrive aren’t those using AI to simply work faster – they’re the ones using it to push creative boundaries and deliver ideas that were previously too complex, too expensive, or too time consuming to be possible.
The future we’re seeing emerge is one where:
To our fellow agency leaders: this is our moment. The technology is ready and the opportunity is clear. Yes, there are challenges to navigate – from skill development and agency growth, to client education to data privacy. But the rewards for those who get this right are many.
As the creative industry embraces AI, we’re constantly finding new ways to augment creativity and increase the value we can add to brands. But it’s not enough to just give people the tools – it’s about equipping people with the skills and confidence to work with AI as it evolves.
The question isn’t whether AI will transform our industry – it’s already happening. The real question is how will you integrate AI in a way that augments the value to bring to your clients, and aligns with your agency’s creative vision? Every agency’s journey will be unique, shaped by their particular strengths.
For those ready to embrace this change, the path forward is about building teams that are confident with AI, developing processes that leverage its strengths, and creating work that shows clients the enhanced value we can deliver.
The future of creativity is human + AI, and for those of us willing to embrace this change, the creative possibilities are exciting..
To dive deeper into how creative agencies are successfully navigating the AI transition, download our full report. Drawing on conversations with 30 creative agency leaders and our experience helping over 20 agencies embrace AI throughout 2024, it offers practical insights on everything from building AI-confident teams to developing new client service models. Whether you’re just starting your AI journey or looking to accelerate your adoption, you’ll find actionable strategies and real-world examples to guide your next steps.
Visit wearespark.ai to access the complete research and join the conversation about the future of creative work.
You might have read our recent blog post about the launch of SearchGPT and how it differs from Google search. In this post, we’ll dive deeper into its functionality and examine how AI powered search compares to conventional search algorithms. We’ll also explore how to stay ahead of the AI curve by examining ways to optimise websites and their content for SearchGPT.
SearchGPT uses Natural Language Processing (NLP) to improve the way it understands, processes, and responds to user queries. NLP is a form of AI that focuses on enabling machines to comprehend and generate human language in a way that feels natural and intuitive. It helps ensure that search interactions are conversational, rather than simply providing closed-ended answers. As a result, AI powered search can handle more complex queries than traditional algorithm-based search engines, leading to more detailed and relevant results while also encouraging further exploration through follow-up searches.
With the use of NLP, SearchGPT appears to be adept at understanding not only complex, long-tail searches, but also broad and ambiguous search terms. This technology enables the AI powered search engine to recognise individual user patterns, which in turn helps identify user intent even when your search is very vague. While Google and Bing do also leverage NLP to enhance traditional search results, SearchGPT applies NLP in a more conversational, interactive, and contextually aware manner, thanks to its AI powered conversational model. As such, whether vague or overly complicated, SearchGPT seems to have the potential to better understand non-standard searches when compared to its more traditional competitors.
Example: After searching for multiple terms related to paper mâché projects within SearchGPT, Google and Bing, we ran a search across all three for a single word, ‘Tips’. Whilst Google returned results about tips for the workplace, the banking acronym TIPS, and advice on using the Apple app store, Bing returned results about tips for placing bets on horse racing, news articles related to tipping rubbish, and again tips for the workplace. In comparison, SearchGPT provided the following:
Note: The result contained 7 separate top tips specifically for paper mâché projects, from multiple different websites.
SearchGPT has the ability to pull in real-time data, providing insights on current events such as live sports scores, weather reports, breaking news and more. This feature gives SearchGPT an edge over standard search engines like Google and Bing, both of which rely on static indexing. Rather than being limited to pulling results from data that has been previously indexed and stored on a periodic basis, it has access to live data which can be dynamically integrated into its responses. This is especially beneficial when searching for time sensitive queries as it greatly reduces the risk of the information presented being outdated. Users can make informed decisions based on results at speed, rather than having to spend time sifting through static results that may not reflect the latest developments.
In summary, SearchGPT’s real-time data integration ensures that users get accurate, fresh information relevant to time-sensitive queries. This represents another potential advantage over traditional search engines, offering a more dynamic and relevant response, particularly in situations where timing and accuracy are critical.
As touched upon above, SearchGPT offers an element of contextualisation previously not found within conventional search. As seen within the paper mâché example, it uses NLP to help provide context and personalisation to results. Google, Bing and similar search engines often provide the same results for all users, whereas SearchGPT tailors responses based on individual preferences, past searches, and contextual relevance. Not only does this help provide more useful results for its users almost as soon as you start searching, it also has the ability to evolve with each individual user based on their ongoing search behaviour. By continuously evaluating and learning from your search patterns, SearchGPT improves its understanding of your queries, accounting for variations in phrasing, slang, and synonyms. This enables it to offer increasingly precise and contextually appropriate responses with every interaction.
We are all familiar with the structure of organic Google search listings – multiple website listings containing a meta title and description, with an accompanying URL, website name and favicon. An example of this can be seen below:
SearchGPT has strayed from this traditional model, instead displaying detailed information in the form of conversational, contextually-rich responses. It presents answers directly within the SearchGPT interface, often providing concise summaries, relevant facts, and real-time data, all tailored to your specific query. This format eliminates the need for users to click through multiple links to find the information they need, making the search experience faster, more efficient, and again more personalised. Additionally, SearchGPT can offer follow-up prompts and adjust its responses based on user interaction, creating a more dynamic and engaging search experience compared to static search engine listings.
SearchGPT offers encrypted searches and minimal data storage, ensuring security and confidentiality for users. Whilst conventional search engines such as Google and Bing can retain personal search data for targeted advertising purposes, SearchGPT doesn’t. Users can enjoy a secure, ad-free experience – at least for the time being. SearchGPT is still very new and so who knows if this might change in the future.
Now that we have a clearer picture of how SearchGPT delivers results, let’s explore how we can adjust our SEO strategies to align with AI powered search.
SearchGPT is better at understanding natural language than its traditional counterparts, due to its advanced use of AI and NLP. Therefore, optimising your content for conversational queries is key. Rather than relying on short, traditional keywords, consider using long-tail, question based phrases that reflect how users actually speak. For example, instead of targeting generic keywords like “paper bags wholesale,” try phrases like “Where can I buy wholesale paper bags online in the UK?”. This type of long-tail, question-based query aligns more closely with how users naturally phrase their searches, and SearchGPT is better equipped to process and respond to such nuanced inputs.
By optimising content to reflect the way people naturally talk, you increase the chances of your site being displayed in relevant SearchGPT results, providing a more tailored and useful response to users. This shift towards natural language search is not only in line with how AI and NLP are evolving, it also helps improve user engagement by providing answers in a way that feels intuitive and conversational.
Similar to the above approach with keyword targeting, ensure the content following question based queries is structured to answer said question(s). AI-driven tools look to provide content that directly addresses users’ queries, so it is essential to format your content to answer questions clearly and concisely. Use headings, bullet points, and FAQ sections to make information easy to find. This way, AI can pull key insights from your content – whilst also making your content more likely to show up as a featured answer or snippet in Google search results.
Schema markup, or structured data, helps search engines better understand your content’s context and relevance – this applies to AI powered search and conventional search engines alike. By tagging information such as events, products, reviews, and FAQs with schema, you make it easier for SearchGPT to interpret your site accurately. This can increase your chances of appearing in results, boosting both visibility and click-through rates / website traffic.
As explained earlier within this blog, SearchGPT has access to real-time data, rather than having to wait for periodic crawling and indexation. As such, it is incredibly important to always ensure your content is relevant and up to date. AI based search, similar to traditional search, will also prioritise content that it knows is current and accurate – especially when it comes to topics that change frequently. Regularly updating your content not only shows that your site is active, but also signals to SearchGPT that your website is up to date. Frequent updates can also help you rank better for real-time queries, again further enhancing your visibility.
Another factor that AI powered search will take into account when choosing content to display is the user experience provided by a website. Again, this is no different to traditional search engines such as Google and Bing. It is as important as ever to ensure that your site is fast, mobile-friendly, and easy to navigate. Accessibility is also important – if you are unsure of how accessible your site is, whether site speed is negatively impacting your results or if your content is mobile friendly, a Bespoke SEO Audit may be just what you need. We can review many different areas of your website in order to help ensure that it is equipped to rank effectively in AI-driven search results and organic Google SERPs, keeping you ahead in the ever-evolving SEO landscape.
These are just a handful of the ways in which we recommend optimising your website for AI powered search. We have no doubt that we will be posting many more in the not-so-distant future. So keep your eyes peeled in order to stay ahead of the innovation curve.
There is still a lot to learn about SearchGPT, and the Innovation team here at Varn are busy at work testing and researching the impacts of AI powered search on SEO. If you would like to know more, check back regularly for our most recent SearchGPT articles. If you have any questions, please feel free to get in touch. We would love to hear from you.
In the rapidly evolving world of Digital PR, it’s easy to feel overwhelmed by the vast amount of information out there. To help you navigate this landscape, we’ve created a concise glossary that breaks down essential terms and concepts you need to know to strengthen your business’s online presence. This guide is designed to simplify Digital PR by focusing on the most relevant terms, explanations and examples that matter for today’s digital strategies.
A
A/B testing
A/B testing is a method of comparing two versions of content to determine which one performs better in engaging or converting an audience.
Example: Testing two different headlines for a blog post to see which one gets more clicks.
Amplification
Amplification in digital PR refers to the strategic sharing and promotion of content across various channels to increase its reach, visibility, and engagement with a wider audience.
Example: Sharing a blog post on social media and sending it in an email newsletter to increase visibility.
Anchor text
Anchor text is the clickable, highlighted text in a hyperlink that leads to another webpage, often optimized with relevant keywords to improve SEO and provide context for both users and search engines.
Example: In the sentence “Check out our Digital PR services to learn more,” the words “Digital PR services” serve as the anchor text.
B
Backlinks
Links from other websites that point back to yours, helping improve your search engine ranking and build authority.
Example: A popular blog links to your website in an article, that link serves as a valuable backlink.
B2B (Business to Business)
Marketing or providing services to other businesses.
Example: A media agency that sells its services to other companies rather than individual consumers.
B2C (Business to Consumer)
Marketing or selling directly to individual consumers.
Example: An online beauty store that sells directly to shoppers through its website.
Broken link
A hyperlink that no longer works and leads to a page that does not exist.
Example: Clicking on a link to a product page that shows a “404 Not Found” error.
C
Call to Action (CTA)
A prompt aimed at encouraging people to take specific actions, like signing up for a newsletter or making a purchase.
Example: A button that says “Subscribe Now” on a newsletter signup form.
Content curation
Content curation is the process of discovering, organizing, and sharing relevant third-party content to engage your audience and enhance your brand’s topical authority.
Example: Sharing trending or important articles on social media to engage followers.
Content marketing
A strategy that focuses on creating valuable content to engage the target audience.
Example: Writing blogs or making videos to educate potential customers.
Community engagement
Community engagement in digital PR involves actively interacting with an online audience through comments, industry forums, and social media to build relationships, trust, and brand loyalty.
Example: Engaging in a LinkedIn group related to your field and answering questions from other members.
D
D2C (Direct to Consumer)
When a company sells products directly to customers without middlemen such as retailers or wholesalers.
Example: A company directly selling its products on its website.
Domain Authority (DA)
Domain authority is a search engine ranking score that predicts how well a website will perform in search engine results, based on factors such as backlink quality and site structure.
Example: A website with a high domain authority is more likely to appear on the first page of Google search results.
Digital footprint
A digital footprint is the trail of data and online activity left by an individual or organization on the internet, which can influence public perception.
Example: Social media posts, comments, and website visits contribute to your digital footprint.
Do-follow link
A hyperlink that allows search engines to follow it to reach the linked website, passing value and authority.
Example: Your page is linked to another site, and inspecting the link shows if it’s a “follow” link.
E
Earned media
Free publicity gained through word-of-mouth or coverage in the media.
Example: A publication writing about your products without payment.
Engagement
How users interact with your content through likes, shares, comments, etc.
Example: A Facebook post with lots of likes and shares indicates strong engagement.
G
Geotargeting
Delivering content or ads based on a user’s location.
Example: Writing an article for a local newspaper, for the audience of that area.
Google Trends
A tool that shows how popular certain search terms are over time.
Example: Checking Google Trends to see how topics like “Minimalism” are trending.
I
Influencer marketing
Partnering with influencers to promote products.
Example: A skincare brand sending products to beauty influencers for review.
Influencer outreach
Contacting influencers to build relationships and promote campaigns.
Example: Sending an email to a blogger inviting them to review a new product.
K
Key Performance Indicators (KPIs)
Metrics used to measure the success of a marketing campaign.
Example: Measuring media mentions as KPIs to evaluate the impact of a digital PR initiative.
L
Link building
Getting other websites to link to yours to improve SEO and gain backlinks.
Example: Writing guest posts that include a link back to your site.
Link juice
The SEO value passed from one site to another through links.
Example: A high-authority site linking to your page can boost your site’s credibility.
N
No-follow Link
A link that doesn’t pass SEO value to the other site, denoted by HTML tag rel=”nofollow”.
Example: A link on a blog with a “no-follow” tag to prevent passing SEO value.
O
Online mention
When a brand is referenced in online content.
Example: A blog post discussing your company and including your brand name.
Organic search
Search results that appear based on relevance rather than paid ads.
Example: Your website appears in top results for “best running shoes” without paying for ads.
Outreach
Contacting media or influencers to promote a story or content.
Example: Reaching out to journalists to pitch a new product launch story.
P
Pitch
A proposal sent to journalists or influencers to promote a story or idea.
Example: Sending a press release to a reporter to cover your company’s new initiative.
Podcasts
A podcast is a digital audio program available for streaming or download, often featuring discussions, interviews, or storytelling.
Example: A marketing podcast discussing industry trends with expert interviews.
Press coverage
Press coverage refers to mentions and features in media outlets, helping build credibility.
Example: A newspaper article highlighting your company’s achievements.
Press release
A written statement to the media announcing newsworthy information.
Example: Announcing a new product launch through a press release.
R
Referral marketing
A form of marketing where businesses encourage customers to recommend their services or products.
Example: Sending a referral code to a friend.
Retention marketing
Retention marketing is a strategy focused on keeping existing customers engaged and encouraging repeat purchases through personalized communication, loyalty programs, and targeted content.
Example: Offering a coupon code when a customer hasn’t placed an order in a while.
S
Short tail keyword
Short tail keywords are brief, general search terms, typically consisting of one or two words, that have high search volume but also high competition, making them important for driving broad traffic.
Example: “Shoes” is a short tail keyword compared to “best-running shoes for women” which is a long tail keyword and drives niche traffic.
Interacting with audiences and promoting content on social platforms.
Example: Responding to comments on Instagram posts and sharing user-generated content.
Social proof is where individuals look to the actions and opinions of others to guide their own decisions, often leveraged in digital PR through testimonials, reviews, and endorsements.
Example: Displaying customer reviews and testimonials on your website to build trust and credibility.
UGC (User-Generated Content)
Content created by users or customers, often used in marketing.
Example: Resharing customer photos wearing your brand’s clothing on social media.
With this glossary, you are now armed with a foundational understanding of Digital PR terminology to support your business’s growth in the digital space. Remember, Digital PR is an ever-evolving field, so staying familiar with these terms will empower you to make informed decisions and adapt to new trends with confidence.
If you are still unsure about any of these terms, don’t hesitate to reach out to our expert team who are happy to help. Contact our expert SEO team.
If you’re new to SEO or just want to learn the basics, this article is for you. As an expert team of SEOers , we understand that it can be difficult to understand all of the terminology, definitions and jargon that are often used in technical, off-page, and on-page SEO.
It’s important to know the different SEO terms because this knowledge enables you to inform and optimise your website’s content and practices. For example, if you know what backlinks, meta data, and keywords are, you can locate areas for improvement on your site and use each of these elements to help your website rank higher organically on a search engine.
We have compiled this helpful glossary to make it easier to get to grips with the basics. We hope this can help inform and build your knowledge around SEO, frequently used technical language to help you implement positive changes to your website that will get your business more visible online.
The glossary is split into three key sections below, to help you make sense of the different terminology used in SEO – Technical Terms, On Page Terms and Off Page Terms.
A-G
Caffeine
This is the name for Google’s modern web indexing system, created in 2010, enabling incremental indexing. As a result, there is a shorter delay between Google bots crawling your site and then being indexed, so Google can update its content more often and faster, and the SERP stays up to date. This is why it’s important that website content is kept fresh. See Crawling and Indexing.
Canonical tag
It’s a way to control duplicate content. When you have pages with similar content, you can add a canonical tag to the <head> section of the page, thereby telling search engines which version of a URL you want to appear in SERPs. Although, Google may not always choose the page you have designated the ‘master’ page. See Search Engine Results Page (SERP).
Content management system (CMS)
A software that helps you build a website without having to do all the coding. Various examples include Shopify, HubSpot, and WordPress.
CMS migration
The process of moving a website from one CMS to another.
Crawling
This is the process in which search engine bots will look (or ‘crawl’) through your website and explore its content. Crawlers follow URLs and download the content on their pages to view it.
H-P
Hreflang tags
These tags are used when your website has multiple languages. It allows google to present the correct version of a website depending on a users’ location.
HTML sitemap
Similar to an XML sitemap, though written for humans (and bots), a HTML sitemap lists all the pages of a website to improve navigability.
HTTPS
In comparison to HTTP, HTTPS occurs when a website is SSL-encrypted, and is therefore more secure. It is also one of Google’s ranking factors and is a way for search engine’s to verify that your website is secure, and a user’s data is safer.
Image compression
When images take up too much space, and slow down the speed of a page, their file can be compressed so they take up less storage.
Indexing
After a website has been crawled, the data viewed by search bots is stored and subsequently ranked by Google, though its ranking depends on various factors, and displayed on SERPs. See Crawling and Search Engine Results Page (SERP).
Log file
This contains a record of every interaction a bot and human have had with your site. They are an important aspect of technical SEO to understand how crawlers interact with a website and should be proactively audited to fix any crawl error issues.
Meta tag
A meta tag is an HTML tag used to provide metadata (information about the webpage) to search engines and web browsers. Meta tags are placed inside the section of an HTML document and are not visible to users. Instead, they give important information that can affect how the page is displayed or indexed.
NoIndex tag
This is a meta tag placed in the section of a page and allows a search bot to crawl a page, but not index it, so it will not appear on a SERP. This is useful for low value or non-public pages, because search engines still need to know these exist on your site, for example, ‘thank you’ or payment pages.
NoFollow tag
When a search engine bot comes across a link on your site, you can add a nofollow meta tag to the section of a page, instructing them to ignore that link and not follow that link trail.
Orphan pages
These are pages which have no internal links to them, making it very difficult for a crawler to find them. These pages are also a missed SEO opportunity, as they do not pass link equity. See Internal Links and Crawling.
Plugins
Software extensions for web pages, allowing its content to be customised, for example improving a page’s loading speed (although they can become a security risk if not added properly).
Q-Z
Redirecting URLs
These are used to direct an existing URL to another. For example, if you were moving your site to a new domain, using a redirect would simply transfer users from previous web pages to your new ones seamlessly. They are a key way to transfer existing authority and ‘juice’ your pages have.
Rendering
After a website has been crawled, a search engine will then render its pages. It takes information from HTML, JavaScript, and CSS to generate how a page will appear to a user.
Robots meta tag
A piece of HTML code that tells search engines how to crawl, index, and then display a web page’s content on the SERP. See Search Engine Results Page (SERP).
Robots text file (robots.txt)
Encompasses a set of instructions for bots, to understand which parts of your website to crawl and index, and which to leave out e.g., thank you pages.
Schema markup
Keeping up with AI algorithms, this is a good way of highlighting certain parts of your website to make sure they show up on SERPs.
XML sitemap
A list of all the pages on a website, written specifically for crawlers, in the form of coding.
A-E
Alternative text (alt text)
Text, included in HTML code, that is used to describe an image on a webpage, increasing a website’s accessibility.
Anchor text
This refers to the word or phrase of text you use when inserting a clickable link. In the example, ‘check out the new Varn website’, the anchor text is Varn website.
Breadcrumb navigation
A way to improve user experience by showing users how they got to the page they are on, so they don’t have to keep clicking the back button.
Cache
In SEO, a cache refers to a stored version of a webpage by search engines or browsers to improve load times and user experience by serving the saved content quickly instead of retrieving it from the server each time.
Click-through rate (CTR)
How many people have clicked on your ad divided by the number of people who saw it (impressions), presented as a percentage.
Commercial search intent
When a user has interest in certain products and is trying to educate themselves in order to decide what to purchase. See Search Intent.
Crawl budget
Search engine bots cannot crawl a page forever, they have a crawl budget and will only search through a certain amount of pages in a given timeframe.
Crawl demand
How often google wants to crawl a page – this is dependent on the authority of a page and how often it is updated. See Domain Authority.
Crawler directives
Crawler directives are instructions given to search engine bots (like via robots.txt or meta tags) to control how they should crawl, index, or avoid certain parts of a website.
Crawl rate limit
The rate at which a google bot can crawl site, without overloading your server, giving a poor User Experience. See User Experience (UX).
Cumulative layout shift (CLS)
The amount your webpage shifts as more content loads.
Traffic that has got to a website from entering its domain in the address bar. Essentially, a user doesn’t need to get to a website through a search engine, social media, or an external resource.
Eager loading is a web development technique where all necessary related data is loaded in advance, typically in a single query, to prevent the need for multiple database calls later, improving performance in certain situations. See Lazy loading.
Email traffic
Traffic directed to your website via clicking on a link on a marketing email.
Determined by content quality, visitor engagement, and backlinks. See Backlinks.
Expertise Experience Authoritativeness Trustworthiness (EEAT)
A website needs to prove it can be trusted and that it is legitimate. Showing reviews of products/services, adding information about authors, and adding relevant content to a website aligns with this criteria.
External links
Links on your website that point users to another site by another business. See Internal Links.
F-N
Features snippet
A featured snippet is a type of SERP feature. A short description of a search query that appears above a website’s URL on a SERP (they usually appear at the top). See SERP feature.
First input delay (FID)
The amount of time it takes for your website to respond to the first interaction with a users.
F pattern theory
Theory that the user will mainly look on the left side of the webpage, and examine the top of the page.
Fold of a website
The bottom of the screen and everything below it that requires the user to scroll.
Hero of a website
The part of the website that the user sees first when the website loads.
Image carousel
An image carousel is an example of a SERP feature. The sliding row of images that appears towards the top of a SERP, displaying a series of products with an image, short description, and price. See SERP feature.
Informational landing pages
Provide quality and in-depth content, describing a specific topic so users understand. Informational landing pages will ideally rank for keywords with informational search intent.
Informational search intent
When a user is visiting for the purpose of learning something – they are typically not interested in buying yet but could be open to it. See Search Intent.
Internal links
Links on your website that connect to other pages on your site. See External Links.
Interstitials
Full-screen advertisements, typically appearing as pop-ups.
Keyword cannibalization
This occurs when multiple pages on a website target the same or very similar keywords, so end up competing against each other in the SERP. See Search Engine Results Page (SERP).
Largest contentful paint (LCP)
The amount of time it takes for the largest piece of content to load.
Layer-cake pattern theory
Theory that the user will focus on the headings and subheadings, as they act as signposts for information.
Lazy loading
Lazy loading is a web development technique that delays the loading of non-essential resources (like images or videos) until they are needed, improving initial page load speed and performance. See Eager loading.
Local pack
A local pack is a SERP feature that appears towards the top of a results page, and includes a map of the closest businesses to the user, often with star ratings and links to their websites. See SERP feature.
Long-tail keywords
More specific phrases 3 to 6 words long that customers will search for, typically when the user is further along in the buying process. See Short-tail Keywords.
Meta description
The short description of the webpage that appears under the meta title on a SERP. See Search Engine Results Page (SERP).
Meta title
The title of each page of a website that appears on the SERP. See Search Engine Results Page (SERP).
Mobile-first indexing
The structure and function of a mobile site will hold greater value when determining the rank and visibility of a website because Google will put the mobile version of a site before the desktop version.
Navigational search intent
When the user already knows what they want and is searching for a specific website or product. See Search Intent.
O-Z
Organic content
Any content that users find by themselves that doesn’t rely on paid marketing techniques, for example, blog posts, social media posts, and user-generated content.
Organic search
The ‘natural’ ranking of websites, excluding all the paid search. See Paid Ads.
Organic traffic
Traffic to a website through unpaid, natural search engine results, as opposed to paid ads or direct traffic. It is driven by users searching for information and clicking on links that appear in the search engine results pages (SERPs).
Page speed
The amount of time it takes for a web page to load.
Pagination
Dividing a long list of content into multiple pages to stop infinite scrolling.
Paid ads
These will appear above the organic search results, marked by a little ‘Ad’ icon. See Organic Search.
Paid search traffic
All traffic that has arrived at your website from paid advertising in a SERP.
Pay per click (PPC)
A digital marketing strategy where businesses bid an amount of money on a certain keyword to have their ad appear on a SERP. See Search Engine Results Page (SERP).
Product landing pages
Have only as much information as you need to describe the product, and have breadcrumbs to other parts of your site.
Rich snippets
Add extra descriptions of the content on a site e.g., ratings or events information. See Snippet.
Referral traffic
Traffic to a website via a link on another website.
Schema markup
Coding on the site, that the user doesn’t see, to help search engines understand your content.
Search Engine Results Page (SERP)
The page that a search engine serves to a user in response to a query. The higher the position a link is on the SERP, the more likely it is to be clicked.
Search intent
The primary goal a user has when visiting your site. This is used in reference to keywords, and can usually be broken down into 4 categories. See Commercial search intent, Informational search intent, Navigational search intent, and transactional search intent.
Search generative experience (SGE)
Google’s use of generative AI to give users a summary answer to their search query, improving user experience.
Search volume
A metric showing the amount of people searching a certain query.
Search difficulty
Also referred to keyword difficulty, this is a metric that measures how hard it is to rank for a particular keyword in search results.
Seed keywords
Broad, core words and phrases that your customers will search for.
SERP features
Elements on a search engine results page (SERP) which add extra information to the simple list of URLS. Google uses these to improve user experience (UX).
Service landing pages
Describe the information about the product or service you offer and link to related information.
Short-tail keywords/head terms
Words that are 1 to 2 words long that refer to broad topics and have a high search volume. See Long-Tail Keywords.
Social traffic
This includes all traffic that has arrived on your website from social platforms.
Spotted pattern theory
Where the user will jump around the most interesting spots of the site, typically following website design.
Snippet
Offers a brief description of a website and often includes a map, contact details, videos, or photos (these are different from meta description).
Title tag
This is a piece of HTML code that gives a page its title. A H1 is the main title, and H2s and H3s are subtitles used to split up sections.
Transactional search intent
When a user is ready to buy (this is the best time for immediate action on a site). See Search intent.
URL
The address of a webpage. For example, https://www.varn.co.uk
User experience (UX)
How a user experiences a website, including their emotions, responses, and perceptions.
User experience design
The process of increasing a user’s level of satisfaction with a product or service by making improvements to its functionality, convenience and ease of use.
Website architecture/site structure
How a website is structured and organised.
Your money or your life content (YMYL)
Any content online that has potential to cause harm to the reader in any form – Google takes this content more seriously.
A-Z
Backlinks
Links on other websites that point to your website. They are a good way to increase the authority and credibility of your site.
Broken link outreach
Finding broken links on good quality third-party sites that can be fixed and retrieved.
Data-led content outreach
Involves researching a business in order to write a story backed up with data, with the primary aim of attracting press attention.
Guest posts
Where you publish an article on someone else’s website – it is a key way to gain more awareness of your business.
Image link building
Outreach through reverse image search tools targeting client-owned images that have been used without accreditation.
Inbound link acquisition
Creating and optimising onsite content that organically acquires links over time.
Link equity
The authority a link passes to its destination page. Links to a page act like a ‘vote’ from the origin page, and a higher quantity of links from trustworthy websites is a positive signal for Google.
Link profile
A link profile refers to the overall composition and quality of all backlinks pointing to a website, including factors like the number of links, the authority of linking domains, anchor text used, and the diversity of link sources, which together influence the site’s search engine rankings. See Backlinks.
Product outreach
A strategy where you send a product to bloggers in exchange for a review or link to your website.
Partner/client site outreach
Outreach to existing partner and owned websites.
Unlinked mentions
When your business is mentioned on the web but there is not a link directing users to your website.
Now you have taken a look at the key SEO terms you should have a better idea of what SEO involves, and you may even have ideas of elements you want to implement to your website. We understand there are a lot of key terms, so you may need to revisit this list multiple times before using them.
If you are still unsure about any of these terms, don’t hesitate to reach out to our expert team who are happy to help. Contact our expert SEO team
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