saintnicks has been shortlisted for four awards at the UK Social Media Awards 2025, recognising the agency’s standout work in user-generated content, integrated campaigns, long-term strategy and team excellence.

Best Use of UGC – POSCA
Best Integrated Social Campaign – Ascot Racecourse
Best Long-Term Strategic Use of Social Media – Ascot Racecourse
Best In-Agency Team – saintnicks

The UK Social Media Awards celebrate the very best in creativity, innovation and impact across social platforms. From the vibrant, creator-fuelled world of POSCA to diversification of Royal Ascot’s audience and fan engagement, saintnicks’ work continues to blend bold thinking with measurable success.

Callum Joynes, Head of Content at saintnicks, said:

“Social media is one of the most powerful ways to build meaningful brand experiences, and these nominations are a fantastic recognition of the agency’s creativity, commitment, and real-world strategic capability. We’re incredibly proud to be shortlisted across such a broad mix of categories.”

_____

saintnicks is a leading independent brand agency. We partner with ambitious brands to drive commercial growth, through standout strategy, campaigns, digital experiences, and social media. An agile, highly experienced team of specialists, combining top-tier strategic and creative talent from global agencies and client-side brands. We take brands further.

Alongside its new Industrial Strategy for the next 10 years, the government has published five sector-specific plans.

We’ve outlined the creative industries sector plan here and in this article, we outline what’s in the digital and technologies sector plan for creative businesses.

Bristol mentions

Bristol is mentioned 11 times in the plan. That includes references to the Isambard-AI supercomputer at University of Bristol, the ScienceCreates engineering biology accelerator, the city’s semiconductor design cluster and NVIDIA’s recent decision to expand its AI lab in Bristol.

It also includes this:

Access to finance

The British Business Bank (BBB) is committing an additional £4bn of growth capital to the eight sectors of focus in the industrial strategy, which includes the digital and technologies sector and the creative industries.

West of England is one of 10 regions in which BBB will launch a new “Cluster Champions” programme through which “individuals with deep expertise and local knowledge will coordinate investment-readiness programmes, strengthen financial networks, and connect high-potential firms” in the eight Industrial Strategy sectors.

The BBB will also double its investment in new fund managers, and make direct investments of up to £60m in “strategically important companies”.

The government announced at the Spending Review that BBB’s overall yearly investments will increase by around two thirds, bringing its total financial capacity to £25.6bn.

The government will address regulatory and non-regulatory barriers to lending to IP-rich SMEs, by establishing a new working group of relevant departments and authorities, businesses, commercial banks and other financial institutions.

The Spending Review has confirmed that funding for R&D will reach £22.6 billion a year in 2029/30.

The government says it will “reform and streamline UKRI funding routes to make it easier for businesses to navigate different funding streams and reducing the length of time between applications and funding decisions”. Innovate UK will also increase the proportion of its investments which are joint with private sector.

Skills

The government will deliver a new TechFirst skills programme aimed at reaching up to one million young people and provide over 4,500 undergraduate bursaries, Masters’ placements and PhD opportunities for domestic students to support them into the tech workforce.

The sector plan said digital and technology businesses rely on specialist skills, but there are mismatches between demand and supply. In 2022, there were approximately 130,000 STEM and 13,500 digital vacancies due to skills shortages.

New technical excellence colleges will be set with the aim of increasing specialist and practical skills.

Skills England will publish analysis on sector skills needs and work with employers to co-design solutions to address skills needs.

The government will introduce short courses in England, funded through the Growth and Skills Levy, in areas such as digital, AI, and engineering.

Artificial intelligence (AI) and copyright

The independent AI Opportunities Action Plan was published earlier this year, and the government has accepted all 50 recommendations. The Spending Review announced £2 billion to deliver the plan.

A new AI Adoption Fund and regional business support will provide businesses with advice on integrating AI into their operations.

There is a big debate around copyright and AI in the creative industries. The government published a consultation on how “the UK’s legal framework for AI and copyright supports the UK creative industries and AI sector together”. The sector plan says:

“Delivering an AI and copyright framework that supports AI development in the UK. The government wants to support rightsholders in licensing their work in the digital age while allowing AI developers to benefit from access to creative material in the United Kingdom. The right approach here will unlock new opportunities for innovation across the whole economy.

“The government is analysing responses to the consultation on delivering a copyright and AI framework, looking at all options. The government recognises the need for this to be done properly and carefully in a considered, measured and reasoned way, to develop any future proposals. The government will set out a detailed economic impact assessment on all options under consideration and a report on the use of copyright material for AI training, transparency and technical standards.

“This analysis will inform the government’s position, alongside a series of expert working groups to bring together people from both the AI and creative sectors on the issues of transparency, licensing and other technical standards to chart a way forward.”

The government has previously announced that £18m will be provided to the new TechLocal scheme which offer seed funding to help regional innovators and small businesses develop new tech products and adopt AI. A panel made up of local tech businesses will be established in each region to decide which applications have merit, with the necessary checks then done centrally by Innovate UK.

Cyber security

The government will provide support to start-ups through an initial £6 million for the Cyber Runway accelerator to support 60 start-ups annually with mentoring, skills development and access to networks.

Experts at University of Bristol will provide independent advice for the government’s Cyber Growth Action Plan to be published in summer 2025.

BRISTOL — Torchbox Public, the public sector division of digital agency Torchbox, has been awarded a contract to develop and implement a new intranet for Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS trusts.

The project will transform internal communications across the Trust by providing one easy-to-use, fully accessible digital space for staff to connect and find essential information across all hospital locations and on any device. The new platform will serve over 23,600 staff across multiple sites, including five hospitals and 23 local community health centres.

Guy’s and St Thomas’ currently has two different intranet sites and wants to support all staff by creating one consistent experience. The new intranet will make it quicker to access the information they need, and reinforce that, despite the Trust’s size, staff are part of one organisation with shared values and a reputation for clinical excellence, high-quality teaching, and research.

“We’re a diverse and welcoming organisation, which is incredibly proud of our staff and the dedication they show to our patients and each other. We’re creating this new intranet to make it easier for everyone to connect and access the information they need to deliver the high-quality and compassionate care we are known for” said Lindsay Gormley, Head of digital and content at Guy’s and St Thomas’.

The new intranet will be built on Wagtail NHS Intranet, an open-source platform developed by Torchbox specifically for NHS organisations. This innovative solution was made possible through the initial support of Cambridge University Hospitals NHS Foundation Trust and continues to evolve through collaborations with other trusts, including Gloucestershire NHS.

The solution builds on successful implementations for multiple healthcare providers, where the intranet has improved staff communication, information access, and operational efficiency while eliminating ongoing license fees.

Key features of the new intranet will include:

“We’re honoured to partner with Guy’s and St Thomas’ on this transformative project,” said Ben Heasman, Client Partner, Torchbox. “Our experience creating digital platforms for NHS organisations has shown us how a well-designed intranet can break down barriers, improve efficiency, and ultimately contribute to better patient care. We look forward to delivering a solution that will serve the Trust’s diverse workforce and support its vital work.”

The project will take a phased approach, with initial discovery and design work already underway. 

About Guy’s and St Thomas’ NHS Foundation Trust

Guy’s and St Thomas’ provides 2.8 million patient contacts in acute and specialist hospital services and community services every year. The Trust includes Guy’s Hospital, St Thomas’ Hospital, Evelina London Children’s Hospital, Royal Brompton Hospital, Harefield Hospital, and adult and children’s community services in Lambeth and Southwark

As one of the biggest NHS trusts in the UK, with an annual turnover of £2.9 billion, Guy’s and St Thomas’ employ around 23,600 staff. www.guysandstthomas.nhs.uk

Guy’s and St Thomas’ is part of King’s Health Partners Academic Health Sciences Centre (AHSC), a collaboration between King’s College London, and Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation Trusts. www.kingshealthpartners.org

About Torchbox

Torchbox Public is a specialised division of Torchbox that partners with public sector organisations to tackle complex challenges through progressive, collaborative approaches. 

As a certified B Corporation and 100% employee-owned business, Torchbox brings together a diverse team of over 120 digital specialists committed to creating inclusive, accessible, and sustainable digital solutions. The company has delivered transformative digital projects for leading organisations across healthcare, charity, and cultural sectors, including Cambridge University Hospitals NHS Foundation Trust, Samaritans, Mind, Children’s Health Ireland, the Royal National Institute of Blind People (RNIB), and London Museum. Torchbox is a leader in open-source technology and distinguishes itself through its evidence-based approach, collaborative partnerships, and commitment to social and environmental responsibility.

 

ENDS

 

For more information, please contact:

Lisa Ballam

[email protected]

torchbox.com

AI is changing marketing fast.

But this isn’t a cautionary tale about machines taking over. It’s about what happens when human expertise and intuition meet cutting-edge technology. It’s about unlocking new possibilities. It’s about creating deeper, more meaningful connections between brands and the people they exist for.

At Proctor + Stevenson, we believe great marketing has always been human at heart. Emotional. Empathetic. Powered by creativity, insight and experience. And with AI, we now have tools that can make those human qualities even more powerful – helping us understand audiences more deeply, respond more personally and connect more meaningfully, at scale.

We see AI not as a replacement, but as a willing partner. When used intelligently, it enables us to do what we do best – and hopefully better.

Real-time, deeply personal, unmistakably human

Audiences today expect relevance. They want to be seen, understood and spoken to like individuals. In B2B as much as B2C, they crave experiences that feel personal, rather than generic. But here’s the challenge: how do you do that at scale?

This is where AI really shines.

We’re using smart platforms and tools that help us go beyond broad segmentation to deliver hyper-personalised experiences in real time. Crucially, they give us more time to focus on what really matters: crafting the campaigns, content and experiences that make those connections memorable.

Here are just a few of the ways we’re exploring a combination of AI and imagination:

These tools don’t just streamline workflows: they unlock creative opportunities. They help brands be more responsive, more relevant and more remarkable.

From insight to foresight: predictive AI that powers proactive marketing

AI doesn’t just help us understand what’s happened. It can also predict what’s coming next.

Thanks to predictive analytics, we can now anticipate the needs of your customers – sometimes before they even know them themselves. It means better lead prioritisation. Smarter targeting. And more timely, relevant campaigns that reach people when they’re most ready to act.

Here’s how we can do just that:

At Proctors, we’re constantly experimenting with these tools, combining them in ways that bring out the best in your brand and deliver real business impact.

The magic is in the mix

Let’s be clear – AI is amazing. But it’s not the headline act. You are. Your brand. Your story. Your voice. AI is just here to help amplify it, to help you move faster, personalise more deeply and connect more powerfully.

When human insight meets machine intelligence, the results can be extraordinary.

More creativity, not less. More connection, not distance. More time to focus on the things machines can’t do – like telling compelling stories, understanding complex emotions and building lasting trust.

We’re not just using AI to save time. We’re using it to make space for better ideas.

If you’re curious about how AI can help your brand be more personal, more agile and more effective – without ever losing its human heart – we’d love to talk.

At Proctor + Stevenson, we believe the future of marketing is collaborative, creative and joyfully human. With the right tools, it’s a future we can build together.

Over the last few weeks, the AI giants have announced some huge ambitions. Meta (Facebook) wants to run your adverts for you, OpenAI (ChatGPT) wants to close your retail sales without ever visiting the retailer’s website, and Adobe is schmoozing up with Google and OpenAI to plug its creative AI holes.

Worth a listen is the recent Diary of a CEO Podcast by Steven Bartlett entitled “AI Emergency Debate:These jobs won’t exist..”

What is agreed on the podcast is that an AI future is largely one that is difficult to imagine, simply because of the speed and velocity of these new platforms working together.

At LeonardoPower we have found that voice activation AI is evolving at lightning speed, and voice-activated AI assistants like Siri, Google Assistant, and Alexa were leading the charge a few years ago. Since then, the cost and complexity of Voice AI bots has dropped considerably.

These virtual helpers are now part of our daily routines, from setting alarms to answering complex questions. As their popularity soars, businesses must adapt their websites to stay ahead of the curve.

Why Voice-Activated AI Matters

AI voice agents can assist website optimisation, it’s crucial to understand how these AI assistant’s work. They use artificial intelligence and natural language processing to understand and respond to spoken commands. This means users can ask questions, set reminders, control smart devices, and even shop online—all hands-free.

The appeal? Convenience and accessibility. Voice assistants simplify tasks and provide instant answers, making them indispensable in our fast-paced lives. As voice technology advances, it will play an even bigger role in how we interact with the digital world, boosting productivity and connectivity.

Interestingly, Americans and Gen Z are more likely to use voice activated commands than many British people, suggesting the cultural differences in how we engage with new technology.

The Immediacy of Voice Activated Agents

An AI Voice bot can receive incoming calls as well as making outgoing calls. It can answer the phone when you cannot and will transcribe all of the call, meaning that you can sift through genuine prospects and clients, compared to people trying to sell to you.

As soon as a person has filled in an online form, an AI Voice Bot can make a call as soon as a form has been filled in, calling that person back. They can ask simple questions and answer questions based on your business. By doing this you are catching a person in the “moment.” This is hugely important as this prospect is now firmly in the “sales funnel.”

Consider our busy lives when the average attention span is now 8 seconds and every person is interrupted by a meeting, email or ping every 2 minutes. See the MicroSoft Annual Work Trend Index: The Frontier Firm is born Microsoft’s 2025 Work Trend Index Report reveals the rise of the Frontier Firm, marking a new era of workforce dynamics – CEE Multi-Country News Center

AI Voice Applied to Healthcare

How difficult is it to get a GP appointment? What if the poor receptionists actually had ten AI Voice Bots that could answer calls, do first level triage and take patient’s details?

AI Voice is able to shoulder an almost impossible burden with outbound calling as well as handling incoming and customer care type calls.

Why Your Website Needs a Voice Makeover

With the rise of voice-activated AI, businesses should revamp their websites to remain competitive.

Ready to make your website voice-friendly? Research into keywords for voice search and craft content that easy to read aloud and provides answers to common questions. Implement technical considerations to provide context for search engines and voice assistants and finally focus on responsive design, simple navigation, and fast loading times to create a seamless user experience.

Looking Ahead

The future is bright for voice-activated AI. As technology evolves, businesses that embrace this shift will reap the rewards. The potential for enhanced user experiences and accessibility is immense. Stay adaptable, keep up with tech and user behaviour, and watch your website thrive in the voice-activated world.

At LeonardoPower we have provided a free Voice AI Bot called “Nikki” at https://aivoicepr.leonardopower.com if you sign up for free banking. Which is great for answering calls, meaning that you never miss one again. It’s ideal for anyone who is tied up “doing-the-do” and needs an extra pair of hands. It gives you a transcript of all the calls. Visit our new website to see more on LeonardoPower www.leonardopower.com Where science meets art.

[ This article was cross-posted to Bristol Creative Industries from my blog. ]

If you’re planning a new website it’s a good idea to be clear on what goes into the overall cost. The design and development are usually the main investment, but there are a few other bits and bobs you should be aware of. They’re not there to trip you up, but they are – if I’m honest – pretty boring and easy to forget when you’re caught up in colours, layouts and other shiny things.

In this post I’ll go over some of the extras you might not have thought about yet: things like your domain name, web hosting, and additional software so that you can work them into your budget from the beginning and avoid any surprises later on. I’ll also de-mystify some of the terminology and help you understand what it is that each thing is actually for.


Domain Name

Your domain is your online address – the bit that looks like yourbusiness.com. It’s often the first thing people see, and the one they’ll hopefully remember.

For simplicity, registering your domain through your web host (more on those in a sec) can make setup and management easier. But if you’re happy to split things up, I often recommend Cloudflare – they offer fair pricing (they sell at-cost), and I usually recommend implementing their free security and performance tools anyway.

How much are we talking?

A standard .com or .co.uk domain name will usually cost you between £10 and £20 per year. The “.com” or “.co.uk” bit at the end is the “top level domain” (TLD) and there are hundreds of them to choose from nowadays. Fancy a .pizza or .beer? Those can range from £20 to £1,000s depending on the TLD you want.

Also consider whether you might need to register multiple domains and have them redirect to a main one. For example, your business may trade under one name but be registered under another and you might want to secure both of those domains.


Web Hosting

Once you’ve got your domain, you’ll need somewhere for your website to live. That’s what hosting is: it’s where all the code, images and content actually sit so visitors can load your site.

Hosting is usually renewed annually, and while there are loads of providers out there, they’re not all created equal.

My go-to recommendation? Krystal – they’re UK-based, powered by renewable energy, and their customer support has been consistently brilliant. I’ve trusted them with my own site and several client projects, and they’ve never let me down.

How much are we talking?

For a typical brochure-style WordPress site or small online shop, you can expect to pay between £60 and £300 per year, depending on the plan and performance you need.

Some hosting providers seem to make their sign-up processes intentionally convoluted, in an apparent attempt to trick people into signing up to add-on services they don’t need. Also avoid providers that offer the first year at a steep discount then ramp the costs up at renewal time.

The dark patterns used by some web hosting providers could be a whole blog post on their own, so I think I’ll leave hosting there. 😊 Talk to me if you want any help navigating hosting or domain registration.


Premium WordPress Plugins

One of the joys of WordPress is that so much of it is free. There are thousands of plugins that let your website do all sorts of clever things without spending a penny. But occasionally, you’ll need the premium version of a plugin – maybe to unlock more features, improve performance, or get access to support and updates.

If you need functionality such as event tickets, room bookings or fancy filtering, a premium plugin is often more cost-effective than having a bespoke solution built from scratch. Some common premium plugins on the sites I work on are Search and Filter Pro, ACF Pro and The Events Calendar. Not every site needs premium plugins, but they’re handy when you want something powerful, quickly.

How much are we talking?

They vary a lot but most premium WordPress plugins cost between £30 and £200. That usually includes updates and support for 12 months. If you don’t renew, the plugin will often still work, you just won’t get the latest features or security updates.


Email Hosting, maybe?

If you’d like a professional-looking email address like [email protected], you’ll need email hosting. Many web hosting plans include basic email hosting but the service is normally very basic and not particularly user-friendly. If it just isn’t cutting the mustard you might want to opt for a service like Google Workspace (formerly G Suite) or Microsoft 365. These also come with things like shared storage (One Drive, Google Drive) and collaborative document editing (Google Docs, Excel).

How much are we talking?

Dedicated email hosting typically comes in at around £50 to £120 per user per year, depending on the provider and the amount of storage you need.


And let’s not forget…

Depending on your needs, there might be one or two other things to budget for:


Web design costs aren’t just about how your site looks – they’re also about the tools and services that keep it running smoothly, securely and professionally. None of these extra expenses are huge on their own, but they’re worth building into your budget so there are no surprises later.

If you’re planning a new site or giving an old one a makeover, I’m always happy to talk through your goals and help you make the most of your budget.

Drop me a message if you’d like to chat.

The process of running a PPC campaign has been streamlined over the years thanks to improvements with automated bidding. You can turn it on, let machine learning calculate the right bid that aligns with the stated goals for your ads, and get decent results.

Running a successful PPC campaign, however, where you have an advantage over your competition, requires more effort and – crucially – a deeper understanding of the mechanics and key elements of Google Ads.

One such element is Quality Score and this is what we’ll be looking at in detail in this article.

Quality Score Defined

On the most basic level, Quality Score is a way of judging elements of a Google Ads campaign. It goes from 1 to 10, where the higher the number, the better the ad.

On a more granular level, Quality Score is used by Google to qualify how relevant a keyword has been using data from past ad auctions. An ad that has a keyword with a high quality score is deemed to be more useful, so that ad will have a better chance of ranking high for searchers using that particular keyword.

There are three major components that determine Quality Score.

Quality Score Components

Ad Rank and Quality Score

Quality Score in itself is not used to rank ads. Google specifically uses the Quality Score of an ad to see if it’s worth entering into ad auctions where ad ranking actually happens. An ad with a very low Quality Score will suffer, as it just won’t get entered into ad auctions, because Google finds it irrelevant and therefore not useful to searchers.

When Quality Score is combined with a bid, it produces something called Ad Rank. Ad Rank determines where an ad appears in the auction for a particular keyword. So, the better Ad Rank you’ve got, the higher up the paid listings that you’ll appear.

How to Improve Quality Score

While Quality Score is calculated automatically, that doesn’t mean you’re completely at the mercy of Google. You can still take actions that can affect Quality Score.

Ad Relevance – Segmentation and Structure

To ensure that your ads get shown to the right people, you want to have an orderly structure to your overall PPC campaign. Lumping too many different topics together into one campaign will lead you nowhere. The right move would be to implement segmentation, wherein you have multiple groups that have been split into granular themes targeting specific keywords.

Segmentation allows you to be more targeted in terms of your keyword usage within the ad copy itself. The more targeted your ad copy is to a particular keyword, the more relevant you are, the more clicks you’re going to get, and the more likely you are going to get a positive experience from someone who clicks on your ad.

Expected Click-through Rate – Keyword Match Types

It can be difficult to optimise expected CTR considering historical data plays a role in this factor. When you first start a campaign, how does Google know what your expected CTR should be? It will rely on its algorithms to come up with a guesstimate first, so you’ll have to wait for Google to collect real live data once your campaign is running to get a more accurate evaluation.

What you can do is make better use of keyword match types. Going broad with a keyword like “accountant” will result in a very low expected CTR. It would be much better to use an exact match type keyword like “accountants Bristol” since it targets a much more specific audience. You also need to be going through your search query report to make sure that any irrelevant keywords that are triggering your ads are being added as negatives.

Landing Page Relevance – Keyword Usage and Competitor Research

You can improve landing page relevance simply through good keyword usage. Make sure you’re covering all your bases by having targeted keywords in your page title, meta title, heading above the fold, subheadings, and in the copy. Consider synonyms and other words related to your targeted keywords as well when writing the copy for the landing page.

Another good practice is to look at the landing pages of your competitors. If they’re already established in their space, it’s likely they’re optimising their landing pages. Do competitor research to get an idea of what works for your industry.

Quality Score and Cost Per Click

Quality Score can affect how much you’ll pay per click on your ad. In effect, it’s like having either a penalty on your bid if your ad’s Quality Score is low and a discount if it’s high. You can get as high as a 50% discount on your ad’s CPC if its Quality Score is 10. On the other end of the spectrum, you can get penalised by as much as 400% if your ad’s Quality Score is 1. It quite literally pays to improve your Quality Score as much as you can.

Keys to Improving Quality Score

Quality Score contributes to how high your ads will rank and how much they will cost. Improving it results in a more successful, cost-efficient PPC campaign. Understand your audience, how your keywords match their search intent, and what actions you want them to take when they click on your ad. Keep those in mind, and you’ll be improving your ads’ Quality Scores with granular campaigns, keyword-targeted copy, and seamlessly connected landing pages.

Business lawyer Rebecca Steer from Bristol Creative Industries member Charles Russell Speechlys recently delivered an event covering the latest employment, copyright, data and artificial intelligence (AI) legal updates that creative digital agencies need to know. Here’s a summary of the advice she shared.

Bristol Creative Industries members can book a free 30 minute legal advice session with Rebecca Steer. Slots are available on 23 May and 27 June.

Employment regulations

A new duty on employers to proactively take reasonable steps to prevent sexual harassment has been in force since October 2024, as part of the Worker Protection (Amendment of Equality Act 2010).

Steps you should already be taking include:

Employment Rights Bill

The government’s major changes to employment rights are expected to take effect from 2026. Rebecca advised that you should be prepared to adjust the way you recruit, contract and manage your workforce.

The changes, which are subject to the legislation being passed, include:

To prepare for the changes, Rebecca recommended that you review certain situations, such as:

Data (Use and Access) Bill

The consultation period for the Data (Use and Access) Bill ended in January 2025. If accepted, it is likely to receive Royal Assent mid-2025 with enforcement likely to be in early 2026.

The key changes are:

To prepare, Rebecca recommended the following:

Copyright and AI government consultation

A consultation on a text and data mining exemption in respect of AI development closed on 25 February 2025.

Key points:

To prepare, Rebecca advised the following:

Use of Generative AI in agencies: The intellectual property risks

Rebecca also covered the use of Generative AI and the risks to IP.

Risks include infringement of copyright, trademark and privacy rights when generating AI outputs. You may also inadvertedly include personal data in an input which is used to train the model or an output contains personal data which is not authorised for processing.

Other risks are hallucinations, bias, out of date information and lack of transparency.

To minimise the risks, Rebecca’s advice included:

Bristol Creative Industries members can book a free 30 minute legal advice session with business lawyer Rebecca Steer. Slots are available on 23 May and 27 June.

 

The world of AI seems to have blasted into outer space on the Starship Enterprise warp 5 hypermode recently. I say this because a week in AI is infinitely faster than a week in politics – more AI tools, better AI, outwit your competitor AI with free features and yes even to communicate with Dolphins with DolphinGemma AI.

One of the biggest AI trends that is being experienced right now is the move from SEO (Search Engine Optimisation) for search engines such as Google and websites, to now using AI in the search for answers to questions.

Open AI is eyeing Google to buy. This is the biggest AI platform on earth considering the biggest search engine. A potential monopoly may be on the cards, but for now Google is now offering AI answers at the top of its search listings.

However these giants may tussle remains to be seen, but whoever owns the browser owns the gateway – and largely this will decide who rewrites the engagement for the next era of cognition.

Over time this is going to have huge implications for those businesses who have built their websites on SEO search and the Google algorithm ….. which is pretty much everyone.

ChatGPT has recently provided an image tool free of charge to those with an account. Merely speak to ChatGPT and ask what image you would like to see. It will transcribe your voice, and you can press the search button to see what image arrives.

The new image feature in ChatGPT, has led to a huge demand on the OpenAI platform sitting underneath it for power and becoming a “victim of its own success.” Leading to ChatGPT producing timeouts or error messages. However, the new feature provides a challenger to Midjourney who up to now has been the de facto image generator of choice.

So, for the absolute AI beginner, I have put an exercise on my website, for those people or families who want to see how AI works in ChatGPT with kind permission of WeareSpark.ai

In the exercise you will need to create a free account in ChatGPT or another AI platform with a verified email address. Once created, you can then visit www.thecreativesuniverse.com and go to the Resources section and open the “Research Prompt Library” word doc. This is where the exercise is located. Once you have located the word doc, then you can open your ChatGPT account and copy the first text prompt which begins “I am a brand strategist”… and finishes with…”for my brand.” Copy and paste all of text up to solid line break and put it into the ChatGPT prompt box. The AI will then go to work on providing you with answer to your exercise question.

If there are 2 or 3 of you that can work together using separate PC’s/browsers then you can see how similar or different the AI answers are given. If you all load the same question at the same time.

Once you have received your answers, then you can copy and paste the next set of text up to the line break, and again put this “prompt” into the query box. Again, the AI will go to work producing you with an answer.

Work through the whole of the document with the various prompts and once you have worked your way to the end, you will have pushed the AI to answer all sorts of questions regarding the made up fashion brand.

Doing the exercise in its entirety will give you a very good feel for what can be achieved by using AI and prompting in the right way.

The final text asks you to go into Dall-E, but with the new image feature in ChatGPT then this should produce an illustration for you to look at.

Additionally, users who wish to pay for the ChatGPT version can attach multiple documents for the AI to study. A paid for business account, also means that your precious documents remain private, instead of being shared in the “free for all” training data.

A new survey by the World Economic Forum says that “half of employers plan to re orient their business in response to AI, two-thirds plan to hire talent with specific AI skills, while 40% anticipate reducing their workforce where AI can automate tasks.” Read the full report here The Future of Jobs Report 2025 | World Economic Forum

AI dolls have been hitting the media recently around a new trend for making a doll of yourself see a recent BBC article ChatGPT AI action dolls: Concerns around the Barbie-like viral social trend – BBC News

We at LeonardoPower have provided a free Voice AI at https://aivoicepr.leonardopower.com if you sign up for free banking. You can receive an AI Voicebot for free – which is great for answering calls, meaning that you never miss one again. It’s ideal for anyone who is tied up “doing-the-do” and needs an extra pair of hands. It gives you a transcript of the call to look at when you have time.

Finally, for those that wanting to put AI to proper work such as reducing the marketing burden with AI tools to reduce the workload visit the resources section on www.thecreativesuniverse.com and find the AI Toolkit to learn more. To arrange a demo get in touch with me at [email protected]

 

The UK government’s new AI Opportunities Action Plan is designed to boost economic growth

But what does it mean for your business?

new report published by the UK’s Department of Science, Innovation and Technology outlines 50 recommendations for the government to drive adoption of artificial intelligence (AI) across industries and boost economic growth. But what does the AI Opportunities Action Plan mean for marketers and the wider B2B industry?

Led by Matt Clifford CBE, Chair of the Advanced Research and Invention Agency (ARIA), the plan promotes three key goals for the government:

  1. Invest in the foundations of AI
  2. Push hard on cross-economy AI adoption
  3. Position the UK to be an AI maker, not an AI taker

The government’s response included promises to accelerate AI research and infrastructure development, promote AI Growth Zones to speed up planning, and public sector pilot schemes to help workers ‘spend less time doing admin and more time delivering the services working people rely on.’

And in the private sector, £14 billion and 13,250 jobs have been committed by leading tech firms following the AI Action Plan.

Finally, there are plans to develop and maintain ‘homegrown’ AI technologies, ensuring the UK economy benefits directly from the rapid adoption of these solutions.

“The UK Government’s AI Opportunities Action Plan will play an important role in helping the UK to unlock the full potential of AI and in doing so, boost productivity, enhance economic growth and improve public services. At AWS, we’ve seen first-hand the benefits that digital technologies like AI can bring.”

– Alison Kay, VP U.K. and Ireland at Amazon Web Services

According to the Department of Science, Innovation and Technology, these plans could boost productivity by as much as 1.5% per year. If fully realised, these gains could be worth up to an average £47bn to the UK each year over the course of a decade.

But what does this mean for UK businesses? And what opportunities should marketing teams look out for?

Embedding AI in your business – opportunities and risks

The AI Opportunities Action Plan effectively gives businesses the go-ahead to grab opportunities with both hands, embedding AI tools and investing in upskilling. If AI is to become the catalyst for the UK’s economic growth, there’s no better time to start adopting the latest technologies. The outlook is optimistic, but we always advise a cautious approach. It’s important to assess your readiness carefully before jumping on the bandwagon.

So what are the opportunities and risks of building AI into your strategy?

Boost operational efficiencies

There’s no doubt AI can support businesses to streamline processes and make smarter decisions. From automating repetitive tasks to optimising supply chains, AI reduces manual effort and streamlines workflows. For instance, customer service chatbots can handle thousands of queries simultaneously, while machine-learning algorithms improve inventory management by predicting demand with remarkable accuracy. These efficiencies save time and costs, while allow businesses to focus on other strategic priorities.

But implementing AI tools requires skill and understanding, and employees are often sceptical – or even fearful – so it’s important to ensure communication and training is prioritised.

Drive growth and performance

Across many industries, AI is already driving considerable growth. AI-powered analytics provide businesses with insights that were previously unattainable, helping them understand customer behaviour, market trends, and operational bottlenecks. Companies can use AI to develop innovative products and identify new revenue streams.

However, growth through AI isn’t automatic. It demands significant ongoing investment in talent and infrastructure, and a continuous improvement approach to keep up with technological advancements. This means managing expectations and setting a realistic timeline.

Beware the environmental impact of AI

AI technologies rely heavily on data processing, which demands significant computational power and energy. The environmental cost of training AI models, including its carbon footprint, electricity use and water consumption, cannot be overlooked. Training large-scale models like GPT or image recognition systems often consumes vast amounts of electricity, equivalent to running entire power plants.

Organisations must consider the impact of their AI initiatives, particularly when it comes to sustainability reporting. It’s also worth investigating tools with a lower carbon footprint and embracing ‘green AI’ solutions as they emerge.

Consider governance and ethics

As we embrace AI, we must be increasingly rigorous with our governance and ensure an ethical approach that fosters trust and reduces the risk of reputational damage. Companies should establish ethical guidelines and governance frameworks to oversee AI development and deployment. It’s crucial to ensure they’re using these technologies responsibly, and concerns around bias in algorithms, data privacy, and accountability must be addressed.

All adopters will need to battle scepticism, so building and maintaining trust with stakeholders and customers will be key. Watertight branding and communications will therefore be more important than ever.

AI-powered martech for B2B businesses

When we talk about AI solutions for marketers, we don’t just mean Generative AI models like ChatGPT and image tools. Marketing teams are building numerous AI tools into their tech stacks and new ones are popping up all the time. Here are some use cases we’re currently exploring:

AI-driven audience targeting and ABM strategy

AI tools can make audience profiling and targeting simple and straightforward. Building these tools into your account-based marketing process is a great way to gain efficiencies and cut down labour so you can spend more time crafting your messaging and optimising your content.

Market research and industry trends

AI tools are a great way to save time on market research. In the time it takes you to do a quick Google search, tools like Waldo can download reams of industry-specific intel – plus it can analyse it all for you and deliver a report straight to your inbox. It can also highlight key trends in your industry to help you narrow your focus and stay competitive.

Website personalisation and optimisation

AI-powered personalisation tools help you tailor digital content to your specific audience, as well as A/B testing to ensure your messaging, images, and UX design is optimised to convert.

Ready to streamline your marketing strategy? We can help you make informed decisions and choose the right tools to maximise ROI.

Get in touch today: [email protected]