Although traditional searches have become longer and use natural language, voice searches tend to be more conversational, as if users were having a real-life discussion. For example, a user may type “Top 5 holiday destinations 2025” but verbally ask “What are the top 5 holiday destinations in 2025?”. Voice search queries tend to be informational, especially if a user makes a request via a smart speaker, or commercial if using another voice-assisted device such as a mobile phone. In comparison to traditional searches, voice searches produce more clear and concise results, often with AI Overviews and featured snippets. It’s also worth noting that a large portion of voice searches come from users who are on the move, particularly when using a mobile device, to get quick answers.
Voice search works through an automatic speech recognition (ASR) system, which translates speech to text as follows:
One difficulty with voice search is that some people using smart speakers for voice search will be unlikely to investigate what source was used. For example, a user asking an Alexa “What is the best material to make a knitted jumper?” will not be able to click through to a website selling wool and be converted into a potential customer. So you may be asking the question, if appearing in voice search results may not lead to increased traffic on my website, why do I need to optimise for it?
Firstly, voice search covers a wide range of devices, not just Alexas or Echos, and secondly, the steps you would take to optimise your website for voice search are also helping to optimise your website for traditional searches. So improving your website’s SEO for voice search will likely come with many benefits such as appearing in SERP features and AI Overviews, and ranking well organically. Voice search is about capturing these users and drawing them into your website, as they may become customers, so it’s great to include this in your overall SEO strategy.
Because questions used in typically written searches are becoming longer and more conversational, similar to voice searches, optimising the below elements for voice search essentially allows you to hit two birds with one stone. Matching search intent, including relevant keywords, adding schema where applicable, and optimising for local search and mobile will have positive effects on your rankings. Here are a few ways you can optimise your website’s SEO for voice search, whilst helping to enhance its general SEO performance.
Keywords and search intent
Keyword research enables you to understand your target audience and tailor your website’s content. You can find keyword opportunities through resources such as Google Search Console, Google Ads, or Google Analytics, as well as third-party tools such as SEMRush, Ahrefs, and Moz. It’s important to include long-tail keywords, conversational phrases, and semantic keywords to cover a range of relevant queries your audience uses to find your website’s products and services.
To strengthen your content strategy, match search intent to your content. If a user is searching for “the best Greek salad recipe”, they will likely be looking for recipe SERP features with the most appealing name, enticing description, and attractive image. The above query is an informational one, so if your business sourced fresh fruit and vegetables, you could add a recipe under blogs or a designated recipes folder. Along with this content, you should also include recipe schema, adding relevant data such as a title, description, optimised image, and reviews, to increase the likelihood of appearing in recipe SERP features.
FAQs and Schema
As SERP features and AI Overviews are now in search results, the typical organic blue links that make up the top 10 results get pushed down the page. But as the screen on a mobile device is much smaller, users are likely to focus more on these top features in voice search results as opposed to website URLs. Therefore, it’s important to optimise your content, following a question-answer style while adding FAQs to pages where relevant. Alongside keyword research, you can see which questions users are searching by looking at the ‘People Also Ask’ SERP feature and looking at commonly asked questions in customer feedback.
Marking up your website’s content with a range of schema types will increase the likelihood of appearing in SERP features. Here, user-generated content (UGC) such as reviews and testimonials are great additions to your pages and schema as these make your site more credible, a factor that influences web rankings.
Optimise for local search
As highlighted earlier in our blog, a large portion of voice searches made from a mobile device are by users who are on the move. These users are often making local searches, such as “What’s the nearest supermarket near me?” or “Where can I get my phone fixed?”. Therefore, to optimise your website for local SEO, make sure that your Google My Business profile is up to date, particularly if you have a physical store. Including location-specific landing pages on your website is also beneficial as these can rank for location-specific keywords in SERPs.
Mobile optimisation
Due to Google’s mobile-first indexing approach, you need to make sure your website is up to scratch on mobile. Not only does a fast mobile site speed matter in Google’s eyes, but people using voice search, particularly when on the move, are looking for quick answers and quick buys. Users want to be able to find the information they are looking for easily on your site. Having a smooth, functional, and logical navigation on your mobile site plays a part in conversions. If a site is too slow, elements are unresponsive, or a user cannot find what they are looking for, they may simply leave the site.
Although you aren’t able to directly see your website’s appearance in voice search results, there are various elements you can track to get an understanding:
Appearing in voice search results isn’t an easy one-route path; Following a range of SEO tactics including question-answer style content, long-tail keywords and phrases, and schema markup as well as optimising your website for mobile and local search will improve your website’s performance in voice search results.
Want to learn more about how AI is changing search? Check out our AI Search and Innovation blogs, or contact one of our SEO experts today.
By consistently providing valuable content, companies can build trust and credibility with their audience. This trust not only helps in retaining existing customers but also attracts new ones.
High-quality content can significantly boost your SERP visibility, making it easier for potential customers to find you. Also, by giving your audience valuable content you increase your usefulness to them
If you’re stuck on the notion of content marketing, this is how it’s done.
Consistency is key to building a strong brand identity. Ensure that your PR efforts and social media content marketing initiatives are singing from the same hymn sheet.
Start by developing a comprehensive brand messaging guide that outlines key messages, tone of voice, and brand values.
Then hold cross-team messaging sessions and utilise social listening tools to ascertain the kinds of messages you need to develop & ensure these messages are aligned across all your outputs. Consistent messaging reinforces your brand identity and helps avoid confusion among your audience.
Position your executives and subject matter experts as industry leaders through a well-defined content strategy and strategic content creation and placement.
Identify key topics and trends in your industry where your organization can provide unique insights. Then create a content calendar that includes opportunities for thought leadership pieces, such as guest articles, speaking engagements, and webinars.
You could have your CEO write a series of LinkedIn articles on industry trends, which can then be pitched to relevant publications as op-eds. Thought leadership content like this enhances credibility, builds trust, and can lead to valuable media opportunities.
Don’t let positive press mentions gather dust – incorporate them into your content marketing efforts to maximise their impact.
Create a system for tracking and cataloguing media mentions and awards. Develop a series of content pieces that highlight recent press coverage, such as “In the News” blog posts or social media highlights.
You could create an “As Featured In” section on your website homepage, showcasing logos of publications where your company has been mentioned.
Third-party validation, from respected media outlets, can significantly boost your credibility and persuasive power.
You could also seek to leverage user-generated content, like customer-created media, can complement media coverage by enhancing engagement and expanding your brand’s reach through authentic contributions.
Social media marketing is a critical component of coordinating social media strategies for both PR and content marketing. Ensure your efforts are coordinated for maximum impact.
Develop a unified social media calendar that incorporates both PR and content marketing initiatives.
Start by using social listening tools to identify trending topics and conversations where your brand can contribute meaningfully. Create an alignment between the proactive and reactive to ensure you’re always part of the conversation.
When developing a PR campaign, plot out your key campaign moments and creative cross channel activation plans combining content and media. But don’t just leave it to those pre-planned moments, plan for contstant engagement.
A coordinated media and social media approach ensures consistent messaging, regularly engagement which helps amplify your reach across different audience segments.
Original research and data can fuel both PR pitches and compelling content pieces. Consumers prefer learning about products through articles, highlighting the effectiveness of data-driven content.
Identify gaps in industry knowledge that your organization is uniquely positioned to fill. Start by conducting regular surveys or data analysis projects that can generate newsworthy insights. Then leverage these insights in the form of news and content, solely built around your own proprietary data. Don’t stop at written content, think of new and engaging content formats to spin out your findings.
Original data sets you apart as a thought leader and provides valuable, exclusive content for media outlets.
Make your content work harder by adapting it for different channels and formats.
For each piece of content, create a plan for how it can be repurposed across multiple platforms, including video content. Tactics here vary based on the desired requirements, but where possible look to breathe new life into content in formats beyond that of their original form.
You can turn blog posts into social media snippets or longer-form videos and find ways to break up longer videos into smaller chunks that can be activated as previews or teasers. Repurposing content ensures consistency in messaging while maximizing the return on your content investment.
Planning PR activities and content marketing initiatives together ensures alignment and maximizes impact.
Create a master calendar that includes all PR events, content releases, and marketing campaigns. Optimizing content for search engines like Google and Bing should be a key part of this planning to increase web traffic and achieve content marketing goals.
Look at aligning all your critical moments and messages into one unified activity calendar. Timing media releases and news announcements with social content for maximum effect.
When planning a product launch, coordinate press releases, blog posts, social media campaigns, and email marketing to create a cohesive narrative. A unified calendar prevents conflicts, identifies synergies, and ensures a steady stream of coordinated content.
Establish shared objectives between PR and content teams to work towards common targets, considering the unique characteristics of each social media platform. Hold joint planning sessions to identify overarching business goals and how each team can contribute.
Look to develop shared KPIs that reflect both PR and content marketing objectives. Set a joint goal of increasing website traffic from earned media mentions by 20% over the next quarter. Becasue shared goals foster collaboration and ensure that all efforts are aligned with broader business objectives.
Implement a comprehensive framework to track the impact of both PR and content efforts.
Develop a dashboard that incorporates key metrics from both PR and content marketing activities and use tools that can track the customer journey, from initial PR touch points through to content engagement and conversion.
You could track how a press release drives traffic to a landing page, and how that traffic then engages with your content and converts. For example; content marketing examples such as blog posts, case studies and whitepapers can be used to illustrate how metrics like engagement rates, lead generation, and conversion rates highlight the success of your content marketing efforts.
Integrated measurement provides a more complete picture of your marketing efforts’ impact and helps identify areas for improvement.
Break down silos between PR, marketing, and digital teams to create a truly integrated approach by developing a unified content strategy.
Implement regular cross-team meetings and collaborative projects and use collaboration tools that allow for easy sharing of ideas, content, and feedback across departments.
Create mixed-team task forces for campaigns, ensuring representation from all aspects of your business. Becasue cross-departmental collaboration leads to more innovative ideas, better resource allocation, and a more cohesive brand presence.
Integrating PR and content marketing strategies is no longer just a nice-to-have – it’s essential for creating a powerful and cohesive brand presence.
By aligning messaging, leveraging each other’s strengths, and fostering collaboration, PR and content teams can create a synergistic approach that amplifies their impact and drives better business results.
As the lines between these disciplines continue to blur, organisations that master this integration will be well-positioned to build stronger relationships with their audiences and achieve their communication goals more effectively.
By following these steps, businesses can create a solid content marketing strategy that drives profitable customer action and helps them achieve their marketing goals.
A successful content marketing strategy not only enhances brand visibility but also fosters deeper connections with your audience, ultimately leading to sustained business growth.
When looking at the kind of backlinks it is important to think about the context. Looking at an example for Varn, we conducted a search on the ‘best off-page SEO agencies’ and it returned the below result. Content pulls through from Varn’s Off-page SEO page but the sources section at the bottom is what we are really interested in.
Examining the content we can see that whilst some commercial pages are shown including Varn’s there is a high number of long-form content pages listing out SEO agencies. These kinds of lists are becoming more common across the web and appear to be what SearchGPT is prioritising when it comes to citations. If your website is mentioned in this kind of content, you are more likely to appear in SearchGPT for relevant results. Varn for example are featured in the Social Shepherd article but not in similar referral style pages from Omnius or Designrush.
These represent golden opportunities to reach out and ask for a placement. In addition to this we are also seeing more reddit results be leveraged within the content, whether this will stay or not is difficult to determine, but for this thread around the best SEO agencies in the UK, getting Varn featured is also a bonus. The question is, will not having a backlink in this kind of content have an impact?
Brand mentions have been a part of SEO for over a decade but their potential importance has often been debated. In the early days pre-2012, their importance was minimal, with a pure focus on backlinks. Following the Penguin and Hummingbird updates, the algorithm developed in terms of context and entity recognition, and this coincided with the Google patent on ‘implied links’ , a hint that unlinked brand mentions could be a ranking signal.
From 2015-1018, brand mentions became more important and started to play a significant role in signalling authority if they were placed on authoritative sites. This trend has continued up to 2024, with the added dimension of LLMs now clearly leveraging brand mentions in the answers they surface to users. The areas of the mentions may also play a part, as Neil Patel discusses:
“The more mentions, the more likely AI models are to consider your content high quality.
That could be things like user-generated content reviews, comments, and forum posts. These are the types of information large language models are likely to use, so use social listening tools to discover these comments.”
What does SearchGPT say?
Our question: Do you use brand mentions on forums, social posts and wider non-traditional SEO sources in your algorithm when serving answers on brands to users?
SearchGPT: I don’t have my own algorithm for ranking brands, but I can analyze and synthesize information based on a mix of sources, including brand mentions on forums, social media, news articles, and other online discussions. However, my responses prioritize authoritative sources like official websites, structured SEO-optimized content, and well-cited information.
Are unlinked mentions still a tactic worth pursuing? Google’s grip on search has not vanished just yet, but with their dip below 90% of the market share for the first time since 2015, ensuring your time is spent on the most valuable tactics will be crucial.
So we’ve discussed the kind of citations that SearchGPT uses for content around ‘best X service providers’ and we have explored the added importance of brand mentions on these types of pages and wider sources on the web. How do you actually go about driving these for your business?
Brand mentions and off-page SEO is here to stay with the new AEO paradigm, if you want to continue to earn visibility remember to:
If you would like to discuss how LLMs serve content to users and how you can get featured in commercially valuable searches no matter the platform, get in touch with Varn today.
Schema is a machine-readable markup language that can be added to a page’s HTML and is used to define what is on a page for better comprehension by search engines [5]. There are various types of Schema (e.g. Product, Organization, ImageObject) – with a full list available on schema.org/ – but it is important to note only some have associated rich results, and that these are not guaranteed even with schema markup added to your page. However, don’t let this put you off from adding other types of schema to your site – the more information you can markup about your content the better!
Schema can be added directly to page HTML, or often there are options to add this directly through your CMS. Plugins such as Yoast can also be used to generate Schema – this code can often be taken as a starting point to create the more interconnected graphs we will touch on later in this article.
When writing Schema, we recommend making good use of tools like Google’s Structured Data Markup Helper or the JSON-LD Playground to validate code as you write it. Google’s Rich Result Validator will show if your Schema markup (either through a page URL or code snippet) is correct and eligible for rich results, whilst Schema.org’s Validator will show if a page’s Schema implementation or code snippet is correct and error-free.
Schema in the context of Semantic (Entity) SEO
To understand how to optimise for AI search, we must first understand the shift from lexical to semantic search algorithms. Lexical algorithms rely solely on keyword matching, whilst semantic algorithms focus on comprehending natural language, alongside the meaning and intent behind a query, to give answers that go beyond surface-level associations [2]. Semantic search aims to deliver more relevant, helpful, and tailored results for users, resulting in a better user experience and more intuitive search behaviours.
Semantic search structures and understands content through modelling this into entities, their properties, and the relationships between them [3]. Here, an entity refers to a specific concept in the real world – a person, place, organisation, idea, etc. Google combines all these components together into a knowledge graph – a graphical representation of entities, their attributes and the links between them.
AI platforms such as ChatGPT and Gemini rely on semantic search and schema markup to interpret and process information, as this allows them to extract information and comprehend content much faster and with fewer computational resources [6]. Therefore, optimising your Schema markup for semantic search will also help optimise for AI.
Essentially, accurate and thorough Schema markup presents semantic value to search engines – it adds greater contextual meaning and defines relationships between entities on a site [1]. Adding Schema markup provides this information to search engines in a quick, clear and easily understood way, meaning search engines do not have to process and infer this information themselves.
Historically, Schema has not been used as extensively as it could to define the relationships between entities, as adding independent Schema types was enough to go after rich results. However, when looking to optimise for semantic search, the focus has shifted less from defining entities themselves to defining the relationships between them, focusing on building up Google’s knowledge graph for your content to ensure this is properly and thoroughly understood.
In real terms – we want our Schema Markup to be one connected graph, rather than a series of separate blocks of code so search engines (and AI search!) can best understand these relationships [4].
For example, you may have:
As 4 separate blocks of code on your site, this may be sufficient to try and gain a rich result, but this does not define the relationships between any of these entities.
What we would instead want is:
We (and search engines) can now clearly see how these entities are linked in one graph, helping convey greater meaning and optimising for semantic search.
When looking to future-proof your SEO strategy, you need to ensure that search engines can truly comprehend your content, not just parse it and identify keywords, and Schema Markup is an important tool for this. We have seen rich result types come and go, but Schema as a tool is important to future-proof your SEO strategy in 2025 and beyond – laying the fundamentals of getting your content fully and accurately understood by semantic search models and AI search engines.
Interested in Schema markup for your site? Contact Varn today to talk to our team of experts and discuss your AI search strategy!
References:
[1] https://www.schemaapp.com/schema-markup/evolving-role-of-schema-markup/
[2] https://myscale.com/blog/semantic-search-vs-lexical-search-key-differences/
[3] https://www.wix.com/seo/learn/resource/semantic-seo
[4] https://yoast.com/why-schema-needs-to-be-a-graph/
[5] https://www.wix.com/seo/learn/resource/structured-data-for-seo
[6] https://www.npgroup.net/blog/role-of-schema-markup-in-ai-friendly-websites/
This article has previously appeared on the ADLIB Blog.
Understanding Digital Marketing salaries is pivotal for job seekers and employers alike. This ADLIB Digital Marketing salary guide provides essential insights into the factors influencing pay scales and highlights the importance of considering additional benefits beyond salary to attract top talent.
The following is based on information collated through working in this industry day in, day out, client briefs taken and placements made by ADLIB in the South West. We stress the importance of context when making salary comparisons based on job title. In many cases, there is a significant variance between the bottom end and top end of salaries paid.
This guide provides salary bandings for various sector roles and their respective job titles, including:
If you choose to make a comparison, consideration should be paid beyond job title. For example, take into account the business proposition, any client base, specialist knowledge, time of establishment and management responsibilities. All of which will influence salary.
While salary is a key factor, it’s not the only consideration. To attract the best talent, employers should also focus on:
To attract and retain top-tier talent, consider the complete package: competitive salaries and a supportive, inclusive work environment.
Written by Tony Allen, Head of Marketing, Digital & eCommerce recruitment at ADLIB.
– Senior Appointments & Strategic Growth | Agency & In-house Marketing.
It’s fun times in SEO – we are seeing fast and impactful change and we are all learning that it’s no longer about simply ranking in a traditional sense for a certain keyword – it’s about being the answer.
Search is shifting from providing a long list of links where you hope to be near the top of the list, to delivering much more precise, personalised and immediate helpful answers. These might be in the form of rich snippets, AI-powered responses or the reply of your trusted voice assistant. As we see these changes impact how people behave when they want to search and find out the answer to a question, businesses are going to need to rethink their approach to discoverability and visibility.
Put simply, AEO is the process of tailoring your content and website to be the preferred answer for search engines like Google and Bing, as well as for AI-driven tools such as SearchGPT and Perplexity. AEO is about really understanding how people will be searching for the information they need. Today, people could be searching by typing a question, using voice search or interacting with an AI assistant, and to be ‘the right answer’, you will need to ensure your content is structured, clear and relevant enough to be selected.
Unlike traditional SEO, which focuses on ranking your website in a list of links, AEO targets the “zero-click” search results, this means elements like the featured snippets, rich results, or direct answers that will appear at the very top of the search page. These are typically the answers that people will see before they even think about clicking through to a linked website.
I like to think of AEO as a new and more modern branch of SEO – we now need to be about optimising not just for rankings, but for helpfulness and relevance. If you want to be visible and your content to stand out in the crowd, you will need to be ‘the answer’ people (and the search engines) are looking for.
I’ve had a think about some insights that may be helpful, based on what we know about AEO and how AI powered search is impacting our clients.
AEO is coming and there’s really no escape; so here are 5 things to think about with a top tip from me to help you optimise for AEO:
The search experience is changing and quickly. Google, Bing and other engines are increasingly aiming to provide instant answers directly within the search results. The rise of AI-driven tools like SearchGPT, plus a shift of search behaviour towards voice search via devices like Alexa and Siri, is also fuelling this trend.
AEO focuses on creating content that not only ranks but also satisfies the “zero-click” phenomenon, where people will be able to find out the answer to their question, without clicking through to a website. Now, while this may sound like a loss for website traffic, the reward can be significant as you will gain heightened brand visibility, authority and user trust.
My Top Tip
Focus on answer-first content. My question to you is, do you know your audience’s most common questions?
You can use helpful tools like Google’s People Also Ask or Answer the Public to reveal questions your audience is asking. For example, imagine you are a scented candle business – this popped in my mind as I have been searching for Christmas inspiration for my wife – and I’m sure she doesn’t read my blogs. Just type into Google ‘best scented candles’ and you can take a look at other popular questions, in this case you’ll see questions like, ‘What candle gives off the most scent?’ and ‘What candle scent is most popular?’ Compile your questions and prioritise creating content that provides clear, actionable answers.
For your content to be recognised as the best answer, search engines need to understand it. Structured data, or schema markup will act as a translator between your website and the search engine. In a nutshell it provides context to the search engine about your content. Using schema for FAQs (Frequently Asked Questions), how-to guides, product details and reviews can dramatically improve your chances of appearing in featured snippets or knowledge panels.
My Top Tip
Implement FAQ schema on your website and identify common questions your customers ask for this section. You can use free tools like Google’s Structured Data Markup Helper to generate the schema code and add it to your page. This step can significantly boost your chances of appearing in featured snippets and driving visibility. Our team can help you with schema mark up if you need support.
Search isn’t just solely about keywords, it’s about context too. This means that understanding the ‘why’ behind a query is crucial. For example, someone searching “best candles” might be looking for reviews, purchase options or even tips to make their own. AEO involves anticipating these potential nuances and aligning your content with the intent behind the search.
Search engines can distinguish between informational, navigational and transactional queries and AEO success relies on creating content that aligns with these categories while offering real value to the searcher.
My Top Tip
Analyse your website’s search data and customer feedback to identify common queries and their intent. For instance, if you do sell candles, segment queries like “how to make candles” (informational), “best candles for gifts” (navigational) and “buy scented candles online” (transactional). Then you can create tailored content for each intent. These could take the form of a helpful blog about making candles, a product guide focused on gifting and your e-commerce pages. This will make sure you can meet the needs of your audience at every stage of their search journey.
Google’s EEAT (Expertise, Experience, Authoritativeness, Trustworthiness) guidelines are fundamental to AEO. This is because answer boxes and AI-driven responses rely on authoritative sources to provide accurate answers. Put simply this means that in order for your specific content to be featured, you must demonstrate expertise that is backed up by trusted and verified data or sources.
My Top Tip
You can enhance your authority by including expert insights and citing trusted sources in your content. If we go back to the candle example, if you’re writing a blog about the benefits of different candle scents, reference studies on aromatherapy or mention certifications from recognised industry bodies. Additionally, highlight the expertise of your team, such as candle-making professionals or experienced scent designers, to build trust with both users and search engines. This positions your brand as an authoritative source in the candle industry, increasing your chances of appearing in answer boxes.
Voice search has changed how we interact with search engines. Queries are becoming longer and much more conversational and optimising for voice search means creating content that mirrors how we speak, rather than how we type. Your content needs to focus on natural phrasing and question-based formats that will align with spoken language.
My Top Tip
Optimise your content by using natural, conversational language that mirrors how people speak. Let’s stick with our candles shall we?
So instead of just targeting the keyword “best candles,” this candle maker will need to create content that answers questions like, “What are the best candles for a romantic dinner?” or “How do I choose the perfect candle smell for my kitchen area?” You need to match the way people ask questions using voice search to help your content appear in voice search results.
Monitoring what works, what’s having an impact on your performance and refining your strategy is essential to staying ahead.Use data to refine your strategy, adjusting your content to better match user intent and improve visibility in search results.Our team are regularly helping our clients to track and evaluate their performance with actionable recommendations to optimise content.
My Top Tip
Use tools like Google Search Console to monitor and track how your pages are performing in answer boxes and rich snippets. Look at metrics like click-through rates and user engagement to understand what’s working. For example, if a certain candle-related FAQ is driving high engagement, consider expanding on it or creating more content in a similar style.
As search changes and AI-driven tools like SearchGPT reshape how we find answers, the importance of Answer Engine Optimisation (AEO) is growing. The ‘good old days’ of simply ranking for keywords are behind us and personally I see this as a really good thing – fun times are ahead for search.
For me, its all about understanding your audience’s needs and providing them with immediate, helpful answers that stand out. That’s good marketing.
If you’re unsure where to start or need some help along the way, we can support you in optimising for AEO and ensuring your content is the answer. Get in touch with our expert team here.
Article by:Tom, CEO of VarnMore articles by Tom
In my previous blog, I started looking into how AI powered search compares to traditional search engines – such as Google and Bing. One of the most notable differences between the two was the conversational language used by AI powered search engines, like SearchGPT. Within this blog, we’ll take a closer look at conversational AI, associated pros and cons, and evaluate whether it could be the key to the future of search.
SearchGPT is a new search engine, recently launched by OpenAI. Powered by Artificial Intelligence, it has the ability to respond to queries in a conversation-like manner. Unlike traditional search engines – such as Google or Bing – which return a list of websites for you to explore, SearchGPT offers direct answers to your questions in a conversational format. For example, if you ask, “How can I improve my quality of sleep?”, you are likely to receive a direct answer containing tips and advice on improving the quality of your sleep. You may even see additional suggestions that then prompt you to continue the conversation in order to find out more information. Unlike traditional search engines, SearchGPT provides an experience that is more similar to having a conversation with someone, whilst giving direct answers – rather than simply providing a list of links to multiple websites with no additional context.
Conversational AI is the technology that enables SearchGPT to understand and respond to search queries in a natural, conversational way. In my previous blog, I discussed the role of Natural Language Processing (NLP) in SearchGPT; NLP serves as the “brain” behind conversational AI. Using NLP, SearchGPT can better grasp the context of the questions you’re asking, provide a clear and accurate answer right away, and continue the conversation by refining its responses based on your follow-up queries.
So… SearchGPT, Natural Language Processing, Artificial Intelligence… It all sounds very futuristic. However, as with many developing areas of technology, there are some drawbacks and areas where additional consideration is needed. While Conversational AI can offer significant benefits in many scenarios, there are also situations where traditional search engines might still be the better choice. Let’s take a closer look at the many pros and cons of Conversational AI, when it comes to search.
Pro #1: Natural Interactions
Conversational AI makes searching feel like a natural conversation. Instead of typing individual keywords or sifting through a list of links, users can ask questions in their own words, just like talking to a person. This makes the search process easier and more intuitive.
Pro #2: Direct Answers
SearchGPT doesn’t just provide a list of links; it gives direct, contextually relevant answers. This saves time by delivering the information you need without requiring you to click through multiple pages of results.
Pro #3: Understanding Context
Conversational AI is designed to understand the context of your query. It can handle complex or nuanced questions and adapt based on follow-up questions. This allows for more personalised and accurate responses compared to traditional search engines.
Pro #4: Efficiency
Traditional search engines often require users to click through a number of website links in order to find detailed answers. SearchGPT, however, can summarise complex topics and provide step-by-step guides, making it a more time-efficient tool for getting the answers you need, when you need them.
Pro #5: Personalisation
Conversational AI can tailor responses based on user input and preferences, offering more personalised results. It can suggest next steps, related topics, or refine answers based on the specific details you’ve provided as part of your “conversation”.
Con #1: Accuracy
While SearchGPT aims to provide direct answers immediately, it can misinterpret queries and provide misleading information. Whilst conversational AI helps provide a direct, single answer to your questions, you do run the risk of being given an inaccurate or incomplete response.
Con #2: Limited Creativity
Whilst SearchGPT has the ability to better understand context around search queries, it can still struggle with highly specific information. As such, people searching for niche or complex queries do run the risk of being presented with overly generalised or incomplete answers.
Con #3: Source Transparency
There is a lack of source transparency when it comes to conversational AI and SearchGPT. Whilst sources are provided in some instances, there are responses that lack any information regarding their origin. This makes results incredibly difficult to verify data provided, and to cite sources where needed.
Con #4: Lack of Search Features
Many years of work have gone into developing long-standing search engines such as Google. Throughout that time, a multitude of search features have come and gone – some of which users find incredibly useful. You won’t find these within conversational AI powered search engines such as SearchGPT – this includes features such as Local Search, Google Maps, comprehensive search filters, advanced search operators, Google Shopping and more.
Con #5: SearchGPT Accessibility
It appears as though SearchGPT is currently only accessible to those with a ChatGPT Plus or Team account. SearchGPT waitlist users should also have access – with Enterprise and Edu users gaining access over November. OpenAI does plan to roll out SearchGPT to all Free users over the coming months, but there is no set date. Until then, many people will have to either pay or wait for access to this new search engine.
After examining the pros and cons of conversational AI, particularly in the context of SearchGPT, can we confidently say that it represents the future of search?
Whilst SearchGPT is a fantastic working example of the incredible advancements of AI within search, I believe that traditional search engines such as Google will continue to play a crucial role for a long time to come. Anyone who has used SearchGPT can appreciate the clear benefits of this evolving technology, and I am confident we’ll witness significant strides in conversational AI development in the coming months and years. However, its current limitations often drive users back to traditional search engines when necessary. While Conversational AI and Natural Language Processing are groundbreaking innovations that will undoubtedly play an increasingly pivotal role in search, there will always be situations where traditional search engines and the human touch are indispensable – particularly for nuanced or highly complex queries. Sometimes, having a curated list of resources allows users to dive deeper, conduct their own research, and form independent ideas and opinions. The future of search may well lie in blending these two quite different approaches. Google’s recent introduction of AI Overviews suggests that the search giant is already moving in that direction, combining the best of both methods.
In summary, whilst Conversational AI is likely to play a pivotal role in search over the coming years, especially in the role it plays within SearchGPT, I don’t believe that it is a one-size-fits-all solution. It will be interesting to see how Google and Bing adapt in order to remain competitive with these AI powered search engines, as I expect that we will start to see increased instances of traditional search and conversational AI joining forces. Either way, I am positive that we have many more exciting developments to come, throughout the search landscape – we will be keeping our eyes peeled!
Here at Varn we are closely monitoring and reporting on the search landscape and recent developments. If you would like to discuss any of these developments or our ongoing research with the Varn Innovation team, please get in touch. We would love to hear from you. In the meantime, make sure you check back soon for more on the latest developments in SearchGPT.
Article by:Aimee, Head of InnovationMore articles by Aimee
The photo above shows the Bristol WordPress team at WordCamp Bristol in 2019 – a moment when the community was thriving. By less than a year later the World had changed and, despite best efforts, Bristol WordPress People had ceased to operate. There has been a void in the city’s WordPress community since.
The exciting news is that a small group of us have been meeting to discuss how we can reignite this once-thriving group. I’m happy to announce that Janice Tye, one of the original organisers of Bristol WordPress People has re-instated the official Meetup and scheduled some networking events at the King William Alehouse, 20 King St, Bristol BS1 4EF. Whether you’re an old friend or a new face, you’re invited to join us:
Tuesday, February 4th – 6:30 PM to 8:30 PM
Thursday, March 6th – 6:30 PM to 8:30 PM
Tuesday, April 6th – 6:30 PM to 8:30 PM
At its peak, Bristol WordPress People was a hub of inspiration – hosting expert talks, lively networking sessions, and delicious food thanks to sponsors like Atomic Smash and 34SP. This was more than just a meetup; it was a friendly, creative community where people shared knowledge, learned new skills, and helped each other thrive.
Whether you’re a seasoned WordPress pro, someone curious to learn, a website owner in search of advice, or someone with tips and stories to share, we need your help to revive our once-loved group.
Let’s rebuild this community together. Join us at the King William Alehouse and help shape the future of Bristol WordPress People.
See you soon!
You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More InformationNotifications