Digital Archives | Page 27 of 33 | Bristol Creative Industries

Dr Matthew Freeman, Reader in Multiplatform Media at Bath Spa University, has founded Immersive Promotion Design Ltd., a new marketing consultancy for the world of Extended Reality. It supports Virtual Reality (VR) and Augmented Reality (AR) businesses to better communicate with their audiences about the magic of immersive content.

The company builds on sector-development research funded by StoryFutures Academy and Bristol+Bath Creative R+D, and brings together expertise from the BBC VR Hub, Limina Immersive, StoryCentral, Raucous, Bath Spa University and beyond. Last year the team partnered with The National Gallery, Anagram and Studio McGuire to build research-led and audience-tested promotional campaigns for live VR and AR experiences. This led to the creation of new promotional strategies, prototypes, industry bibles and teaching resources for how immersive experiences can be better marketed to today’s audiences.

Talking about Immersive Promotion Design’s success so far, Matthew said: “Many people have recognised the enormous potential of immersive technologies like virtual and augmented reality to transform the creative industries as we know them. Up until now, however, the immersive sector has struggled to reach bigger, more mainstream audiences – the kinds of people used to streaming Netflix but not yet interested in VR headsets.

“The challenge is obvious: How do you communicate the magic of being in a VR experience via social media, posters and trailers? Immersive Promotion Design Ltd. provides a step towards establishing a new promotional language for VR and AR, opening the door to a bigger, more diverse immersive audience. We are very excited to see where this journey takes us.”

When you meet with prospective customers do they go away impressed ready to take the next step or are they underwhelmed because you’re the same as all your competitors?

If it’s the latter then clearly something needs fixing. In today’s market you cannot afford to be just another supplier and leave prospective customers cold.

In our opinion, the moment you meet with a potential customer is the most important part of the entire buyer’s journey; by this point you’ll have invested a huge amount of time, money and effort into developing products, marketing them and nurturing leads. The buyer will also have invested time and effort in researching suppliers to find the right fit. Those initial meetings between you and the customer are crucial and will determine whether you can secure their trust and win their business.

“Before making a detailed supplier evaluation 79% of buyers are already aware of at least three potential suppliers, and 86% already have a preference.“ B2B Marketing

When you meet with customers, you have a narrow window of opportunity to impress and in that narrow window you need to demonstrate your capabilities; the value you deliver and the opportunities you can create. You need to access any content the customer wants, instantaneously, and this all needs to be delivered through a personalised, visually compelling experience that leaves them empowered, visibly impressed and keen to move forward.

“97% of senior decision-makers said the professionalism of a potential suppliers presentation was very important or important in awarding a contract”, RSW New Business Survey

The key is to give your sales team and the customer everything they need to support their conversations and create the WOW and an interactive sales tool is the backbone of this. It acts as a window into the core of your business and brings your proposition to life.

Give them a personalised sales experience
This is probably the single most important element for your customer.

Firstly, they want to feel that you’re addressing their challenges and requirements specifically, and not being presented with generic information. They want to know that what you’re presenting is specifically tailored around them, their role, their needs, their business and their industry sector.

Personalisation helps with familiarity – your customers will quickly understand your proposition if it’s presented to them within a familiar format, using terminology and visuals that they understand and that resonate. This is all the more important if some of the decision-makers are not technical experts in your field.

A personalised experience is memorable – it will be much easier for your customer to remember the salient points of your proposition and be able to articulate and sell your proposition internally to other key decision-makers if you use visuals that are easy to recall. Nobody remembers a list of bullet points.

A flexible narrative
You can never second guess a customer and know exactly what they are interested in or thinking, an interactive sales tool means you don’t have to adopt a linear approach and hope that you’ve covered everything needed.

Interactivity allows you to take a different route as the conversation progresses, letting the customer steer the conversation in the direction most relevant to them. It opens areas for a conversation that perhaps previously you hadn’t thought the customer would be interested in.

Simplicity
Simplifying complex ideas and being able to articulate them clearly and simply is key to demonstrating a greater understanding of the customers’ business, challenges and where your solutions fit. It’s all too easy to think that by overcomplicating your narrative you’ll be demonstrating your deep understanding of their business.

Wrong, you don’t want to have to make your customers think hard about what it is you can do for them, that wastes time and creates risk in the customer’s mind. And equally, you want to equip them with information that they can easily relay internally to other key decision-makers within their business who you’ll need on your side to make a buying decision.

Value led not product-led
Always focus on the value you deliver for your customer. If your conversations are purely product-led it makes it harder to differentiate yourself from a competitor and you’re not addressing the underlying reasons why a customer is interested in your product or service in the first place.

Value is a key differentiator and it directly addresses the reasons why a customer came to you in the first place. It’s also important to consider that sometimes a customer doesn’t necessarily know what the true value is that they are actually after and a good sales experience should help them to understand this. This is where the conversation becomes more consultative and helps to elevate your position beyond that of just a supplier.

Make it visual, make it memorable
Images and graphics are far more memorable than just text – your brain can interpret visual information 50,000 times faster than text alone. So, it’s important that key information is visualised in a way that is familiar to the customer so they can easily recall and retell the key points of your value proposition.

You’ll also save considerable time in explaining complex ideas and processes if you can simply visualise them, giving your customer more time to ask the questions that are important to them.

A clear & logical narrative structure
This should be obvious but more often than not we find customer presentations are badly structured leading to confused messaging and a lack of a clear narrative progression.

Your conversations with customers have to follow a logical narrative progression so that you can address a customer’s issues, answer any concerns or push backs and provide them with clear answers as to why they should give you their business. This will also help them internally when they need to persuade other decision-makers within their business that you are the right choice. You’ll have armed them with a clear argument structure.

Create the WOW
Almost every company is proud of its R&D and likes to portray itself as an innovative and dynamic business. It’s not good enough to talk about it you need to live it and show it. Creating the WOW is not just about the message and demonstrating your capabilities it’s about leaving a lasting impression and that also means portraying a strong brand and using immersive visuals.

So, if you can demonstrate you understand your customer, their sector, business and unique challenges, you’ve helped them to understand where you can add value and how you can help their business in a clear simple and logical format this will go a long way towards building trust, and building trust is central to the whole sales process.

Clear narrative structure & sales guide
Every salesperson has a unique style and you don’t want to hamper that but at the same time you do want to ensure that nothing gets missed in conversations and that messaging is consistent across all your team.

The best way to do that is to have a clear narrative structure but one that is flexible enough for different presenter styles and which ensures that whoever uses it, important messages and arguments are not missed.

Flexibility of message
A recent study by Aberdeen.com found on average sales teams spend five working days every month searching for relevant content they need to make a sale. This is wasted time.

A well-developed sales enablement tool will be able to flex and address the needs of all of your customers no matter what job role, sector, or geography.

This is where non-linear sales tools make a difference as you’re able to personalise the conversation with different customers without having to create new sales presentations each time. You’re also able to address role specific issues within one meeting – for instance, you might have representatives from Accounts, Logistics, Operations and Technical in one meeting and you have to be able to quickly and confidently address the unique challenges and perspectives each has within the business.

Access anything, instantaneously
When a customer asks a question you have to be able to address that question then and there you don’t want to tell them you’ll have to come back to them at a later date. A digital sales enablement tool ensures that you have access to everything a customer might need whether it’s case studies, specifications, technical data, videos, PDFs etc. to cover all eventualities.

Share content instantly with your customer
As we know customers are impatient and don’t like to wait for things, if they are interested in something you need to strike. Having the ability to send them content they’ve just been looking at such as case studies, videos, technical sheets or product details as you’re discussing it is invaluable.

Not only have they got a record of everything they were interested in but a copy can also be sent to your CRM or head office so that you have this vital data too.

Online & offline
It’s not always possible to access online content when meeting customers and you don’t want to be accessing large video files during a meeting. Sales enablement tools are designed to run both online and offline, whether you have an internet connection or not you can still access all that valuable content.

Any device
You don’t want to have to tell your team or customers that they can only use an iPad or laptop to use your sales enablement tools. They should be able to access all of this great content no matter what device – iPads, smartphones, laptops, PCs – or operating systems, Windows, iOS etc. It’s all about making things easy for your team and the customer.

To sum up, a well thought out sales enablement tool with an intuitive user journey, simple (but not simplistic) visuals and a strong narrative will help to make the sales rep’s job a whole lot easier but not only that they’ll be spending a lot less time explaining what you do and how you do it so that they can focus more time on the customer’s specific needs.

Confidence is everything and if they can go into a meeting knowing they have absolutely everything they need to impress a customer that goes a long way towards creating a great first impression and building trust.

Data & analytics
Crucial to ongoing success and optimisation, sales enablement tools can have sophisticated tracking tools embedded which will report back on every interaction a sales rep and customer has whilst using the tool.

This isn’t about keeping tabs on what the sales team are up to but understanding exactly what the customer is interested in and what content is resonating with them. This means you can channel your efforts and budget into that content proving to be most effective

Consistency and control
An issue for Marketing is always around the consistency of message and branding. How often do your sales teams make their own presentations just before an important meeting? How can you be sure that they are on message and on brand? A well designed and constructed sales enablement tool will negate the need for them to do this as everything needed will already have been carefully built into the tool.

Single source of truth
Ensuring all your sales team have the latest documents, videos, specification sheets, case studies, whitepapers etc. can be a real challenge not to mention time-consuming.

Sales enablement tools can be connected to a central source of information, such as a CMS (Content Management System) and/or DAM (Digital Asset Management System). Any changes made in the CMS / DAM will automatically be reflected in the sales tool, both the sales and the marketing teams can be assured that only the latest, compliant information is being accessed in front of customers.

Integrations
Within your business you’ll have numerous digital platforms to support your efforts. Key amongst those will be your Customer Relationship Management (CRM) System – an invaluable sales and marketing support tool. Your sales tool can connect to your CRM so that any information shared with a customer can be recorded directly back into your CRM

Knowing that your sales team has everything they need to have a productive conversation with a customer, that the customer will have access to all the information they need, and the fact that you know both parties have the latest content will give you peace of mind and confidence.

At POP we have a single-minded focus on supporting businesses at this critical phase, it’s all we do.

We work with businesses on every stage of the process from establishing what success and the perfect sales tool will look like to how it will function and support you, your sales team and customers as well as being aligned to your wider business objectives. This is backed up by our agile design and development methodology to deliver, integrate and constantly improve on your sales tool.

Our sector expertise covers Advanced Manufacturing, Medical Devices, Pharma, Construction and The Built Environment and Technology.

If you’d like to have an initial exploratory call then you can talk to me directly on the number below or just email

Develop Me, working in partnership with Babbasa, are offering fully-funded tech bursaries for four young Black people living in Bristol to learn how to code and begin their career as software developers.

Develop Me’s programmes have a market leading, 95% post course hire rate into the tech industry. The bursaries aim to remove the social and economic barriers of entry for under- represented young people by providing opportunities and access to education connected to highly paid in-demand tech careers.

With 18% of tech employees from Black, Asian and minority ethnic (BAME) backgrounds; and specifically, only 2% from a Black, African, Caribbean or Black British background – a long climb to diversity remains for the industry (The Chartered Institute for IT/BCS 2020).

Al Kennedy, Director of DevelopMe, explains, “Now – more than ever – is the time to work together across the Bristol city region – to invest in local talent and to create supported high value career pathways that are accessible to everyone to become future leaders in the tech sector.”

Comprising of four fully-funded places (valued at £9,450 each) on Develop Me’s newly launched part-time 52 week Coding Fellowship Bootcamp, every student will have access to Career Coaches, full learning support, industry mentor community to help set them up for their future careers, as well as a loan of an Apple Laptop for the full duration of the course.

This initiative is co-funded partly via Develop Me’s Opportunity Fund supported by hiring partners, matched by Develop Me, plus the generous support from their mentor and alumni community. Bristol inner-city-based youth empowerment social enterprise, Babbasa, is supporting with recruitment and access to under-represented communities.

For further information head to their webpage: https://developme.tech/black-bristol-tech-pathway/

In the two and a half years since launching, Bristol-based Haio has gone from strength to strength, making their mark as one of the fastest growing local UX and development agencies in Bristol and the surrounding area.

Now the team have taken an exciting new step, relaunching the brand – including taking on a new name; Unfold.

Making the most complex things seem simple has always been the super-power behind the Haio team – helping growing digital businesses to create world-class user-experiences and digital platforms. The team works under the belief that with the right people and tools, anything is possible.

In short, the team build websites, web apps and digital platforms for start-up and scale-up businesses. They help entrepreneurs and business leaders develop world-class experiences by bringing expertise across four areas:

Working closely with fellow BCI member Sue Bush from Touchpoint Design, Haio needed a fresh platform and a clearer market positioning to continue growing alongside it’s clients scaling businesses. The team sought-out their raison d’être and in uncovering this essence, a better definition of who they are and what they do. Unfold is the culmination of this journey and sets the scene for their next exciting chapter.

Unfold’s mission is to empower and propel entrepreneurs and their businesses to the next level.

They’re also making their expertise from across the team more accessible, offering free, no obligation 1 hour consultancy sessions with a product or technical lead, to help talk through some of the challenges you might be facing. You can book a call any time through their website https://bit.ly/3oHJu70.

In addition to this, they’re on a mission to share their knowledge and break down barriers in understanding regarding tech development, startup success and digital platform scaling. This is why their new website has a fantastic new Resources Hub, dedicated to entirely free articles and reports on everything in the startup ecosystem – from fundraising through to scaling your technology.

Thirdly, to celebrate the launch they’re also running a small competition – offering 5 free UX audits to UK businesses. This is a chance to have a professional UX designer review and recommend some approaches to a specific challenge you may be facing with your digital product. You can find out more about that here https://bit.ly/3pFIrWx

Back in the day (and by the day, I only mean a few years ago), your email address used to be the passport to the internet; now it’s your mobile number, your mobile and apps that unlock everything. The average global Android user spent 27% of waking hours on mobile in April 2020, up from 20% in 2019 (App Annie).

A mobile is in peoples’ hands every day – in lockdown we’re carrying it into every room! It’s actually harder to keep people off mobile than driving them to it. Therefore, we need to ensure we’re making the most of the various ecosystems that brings with it. Brands need to start thinking of mobile as a way of life, not just a device or a screen size.

Customer relationship management (CRM) is at the core of apps – a good app becomes a customer’s focal point for interaction with a brand. For example, apps like Amazon and Sainsbury’s Nectar etc used to be an evolution of a website. Now they are the default destination for looking up anything to do with your history with the brands, as well as the easiest way to use their services.

In today’s day and age, it’s the easiest way to start and build personalised conversations, so brands can use it for rewards; changing behaviour; keeping users sticky; building trust; and getting a good understanding of the user’s needs and order history. I say easiest. You can’t just bosh out an app and assume some Field of Dreams magic will happen. You still have to prove the value to your audience; you have to put their needs ahead of your own gains.

And those gains are plentiful! As well as making your customers more sticky, more likely to keep using your service over others, you will start unlocking insight into their spending patterns, their hard transactional data and their behaviour and preferences.

Customers are so much more likely to use an app if it’s good. If it’s seen as a bit rubbish, they won’t want to interact with it or share it. Same with a mobile website – don’t immediately force people to get your app or ram it down their throats. Deliver them a great experience on the site first, prove your app deserves the space on their phone and that it will be useable. The worst thing you can do is put more barriers between your users and the content they want.

The key is to make sure you’re understanding the user’s ecosystem. Align your needs with customers and don’t put any barriers in the way. People want a frictionless experience – sending you from an email to an app where passwords are already stored and customers can use single sign on, etc. Customers expect the mobile experience to be seamless and relevant. It’s your job to facilitate that. Helping them is ultimately going to help you. A good customer experience means your customers will spend more. According to a research from PWC, 86% of buyers are willing to pay more for a great customer experience.

We do a lot of cool stuff with mobile, in email particularly. People on their mobiles are more likely to be able to see all the interactive innovative coding. That being said, we make sure to never do it just because we can. Time and again I see people using ‘in-email’ technology because it’s available, not because it improves the user journey. It’s about the fundamentals of the next course of action for a user, and if that’s using mobile then great. Every interaction a customer has with your brand will inform their experience, regardless of which channel this interaction occurs on.

It’s also easy when thinking about mobile experiences to ignore or forget about the journey for desktop users. People want to be able to have the experienced tailored to them wherever they are. In email that means not scrimping on designing a less interactive experience; play to the strengths that a bigger screen has. For web-based journey’s, make sure the right tools are in place for people to effectively complete that journey outside of the app you’ve spent so much time developing. Whether that’s making sure the login process is as smooth and frictionless as possible or that the service you are offering is just as easy and exciting, don’t keep forcing people down the channel you’ve chosen.

Mobile devices and apps have quickly become a huge part of our everyday lives. It’s a wonderful opportunity for businesses to strengthen brand loyalty, recognition and streamline the customer experience. Just remember, while mobile is an exciting and worthwhile avenue, as with everything, you need to do it well.

Put the customer experience first, prove that you have something to offer and remember to prioritise those personalised conversations.

POPcomms recently completed work on developing an entirely new interactive sales tool for Bacardi Martini to be used by the reps across the UK when meeting with customers.

Bacardi own 62 spirit brands and is the world’s largest privately-owned spirits company.

Sales reps for Bacardi will regularly meet with a diverse customer base from bars, pubs and clubs to restaurants and hotels and within those establishments, they may be meeting with bartenders, managers and business owners, all with different requirements and understanding of Bacardi and its brands.

Meetings might involve introducing the customer to a new brand they haven’t stocked, giving advice on how to upsell premium brands through to in-venue activations, sponsorship, branding and best practices as well as the latest market research and data.

For each Bacardi brand they have a wealth of valuable content from tasting notes, heritage, brand videos and guidelines, associated cocktails, social media assets, as well as business case information.

In the short time a rep has with a customer they often struggle to have more meaningful conversations around any challenges Bacardi can help them with and introducing them to new brands, activations and market research that they can profit from.

Finding the right content at the right time depending on a customer’s needs and the conversation was very difficult.

From our workshops with Bacardi and their sales reps we mapped out a customer narrative and created an interactive sales tool that let reps personalise the conversation no matter who they were talking to.

The tool gave them access to valuable content, important to the customer, within a couple of taps.

This meant reps could quickly access what mattered to the customer such as market research, best selling cocktails, up-selling best practice, latest brand activations etc. within seconds saving precious time meaning more time for the customer.

In case you missed it, our first segment introduced AR technology and its impact on markets across the globe, while our second blog explored AR’s potential when it comes to marketing, today. Today’s final instalment delves deeper into the practical use-cases for AR today, along with some of the loftier examples of where its tech could take us.

Do you remember the introduction of the world’s first touchscreen phones?

If you had one, you were of course, lucky enough to be able to afford an extortionately expensive high-end smartphone. You were also probably unlucky enough to be pestered by people who wanted to ‘have a go’ for themselves.

Arthur C. Clarke said, ‘Any sufficiently advanced technology is indistinguishable from magic.’ And touchscreens certainly had enough magic to magnetise the masses. Now, AR is taking a similar step from the realm of the mystic, into reality. And the timing couldn’t be better.

From the everyday, to the extraordinary: there are opportunities for the world’s biggest brands, most digital-savvy marketers and forward-thinking businesses.

From ‘business-as-usual’ collateral to ‘anything but ordinary’

In the age of the smartphone, you could be forgiven for thinking business cards have largely become redundant. But if the line ‘Are you on LinkedIn?’ doesn’t set you on fire, an AR business card could be a stronger opener when encountering potential business contacts in the wild.

Upon scanning your business card, the recipient could be greeted by a showreel video of your products, a short introduction to your business, a tour of your office locations or even live and up-to-date special offers – in fact, there’s limitless potential.

And best of all, creating an AR business card could be a lot simpler than you think. Prototypes already exist which simply work by the recipient scanning a QR code on the card with the camera on their smartphone – no special apps or software necessary!

It goes without saying: this tech doesn’t need to be contained to your business card. Product catalogues, service leaflets and even your quarterly reports can all be brought to life with some clever AR, making your brand not only more appealing – but more engaging, too.

Slow fashion with a quick impact

For those of us who treat clothes shopping like a competitive sport, aiming for a new P.B. each time we hit the rails, life could become simpler with the introduction of augmented reality.

One option, which many of us will already be aware of, is ‘virtual try on’ – both online, with the assistance of your laptop or smartphone camera, and in-store through specially-AR-activated mirrors.

L’Oreal was one of the first businesses to introduce AR ‘smart’ mirrors at beauty counters, offering consumers the option to try on cosmetics with ease – and my guess is this will only become more prevalent after the hands-OFF-your-face impact of the pandemic.

The gameification of the home (and office) makeover

If you’ve visited the Ikea website recently (who hasn’t during lockdown?) you can now ‘try on’ furniture, wallpaper, tiles and more to visualise products in your home. And the same principles can be applied to commercial premises, too.

So if you’re selling high-end office furnishings, commercial signage, or even an air conditioning unit, you can easily make your products more impactful by introducing them directly into your customers’ lives – even if it’s virtually.

Location-based experiences

This doesn’t need to be just about chasing Pokemon. You can create a treasure hunt for adults which introduces a new level of interactivity between your brand and your customers anywhere you have a physical presence.

For example, if you’re attending an expo, you can place AR locators around your exhibition stand to deliver information about your individual products and services. You’ll stand out from the other exhibitors at the event, and be able to engage your visitors more effectively, keeping them attentive for longer so your employees can follow up the conversation too. And, again, it’s a great conversation starter.

If your business has a retail presence, you can replicate this experience in your showrooms – or even choose to implement an AR window display which could be used to great effect on social media, too.

A bespoke combination for a bewitching impression

So imagine this. You hear the clunk of your letterbox and head to collect the post. There’s a small, shallow cardboard box with a bold message printed on top.

You open the box, and a leaflet drops out: SCAN ME. Opening your phone’s camera app, and capturing the QR code, you’re taken straight to a video, introducing a teaser on an Amazing New Productᵗᵐ.

Upon further inspection, the leaflet introduces you to the brand behind the ANPᵗᵐ – you even watch a video about the team and see they’re local. In fact, their interactive office location map shows they’re just a mile away, where you can pop into their showroom for even more information.

It might sound otherworldly. But at Proctors, we’re making virtual, reality today. We can help you to create an irresistible campaign, whether it’s wowing shareholders with your next quarterly report or enticing new customers with clever interactive artwork in a viral social campaign.

Bristol-based marketing agency, Seeker Digital, has been ranked 25 in the Deloitte’s UK Technology Fast 50 2020 and makes the top two for the South West region.

The Deloitte Fast 50 winners are recognised as being the fastest-growing technology companies in the UK. The Bristol-based agency has grown by an exceptional 1683% since it was founded four years ago and is the only agency to make the Fast 50 list this year.

Duncan Down, lead partner for the Deloitte UK Technology Fast 50 programme, said: “The Deloitte UK Technology Fast 50 is internationally revered as one of the most important business awards in the industry.”

“Achieving sustained revenue growth of 1683% over four years is a tremendous accomplishment. And to be second in the South West after just four years of trading makes this accolade even more exceptional.” Duncan adds.

Seeker Digital’s growth comes at a time of unprecedented turmoil, shaped by economic and political uncertainty, not to mention the challenges of a pandemic. Despite this, Seeker Digital has continued to grow as an agency thanks to its innovative use of machine learning.

Gareth Simpson, managing director of Seeker Digital says: “As with many other agencies during this current climate, we’ve seen our fair share of challenges. But our investments in tech have aided our success and survival.”

Simpson continues: “We implemented machine learning in many facets of the business to speed up our work and make it more meaningful from day one. And this is all thanks to government research and development schemes that are available to startups across the nation. The result? An operating system that’s efficient, scalable and futureproof for our business and our clients.”

Seeker Digital is keen to share its skills with the wider industry. In October 2020, the team spoke at the virtual search conference BrightonSEO, sharing their knowledge and insights with an audience of over 10,000.

SAA is the world’s biggest art community, with over 38,000 active members. As well as providing quality art products, SAA offers inspiration, information and advice to its members. You can find out more about the SAA here https://www.saa.co.uk/

SAA has appointed Element78 as their digital partner to re-platform their current ecommerce website to a brand-new Umbraco and Ucommerce solution.

“We were impressed with Element78’s experience in building complex ecommerce & web solutions, as well as their comprehensive discovery methodology. They made us feel confident in their approach, and we look forward to working with them.”

“This is an exciting project for ourselves and SAA. We are looking forward to getting to know their world through a full discovery and redesign phase over the next month, which will then lead into a full development phase.”

YoungMinds, the leading UK charity supporting the mental health needs of young people in the UK, has appointed Element78 as their digital partner to take their vision forward. The first step is to redevelop YoungMinds’ website, utilising Umbraco CMS to make the extensive content more accessible to their users.

Tom Madders, Director of Communications, Campaigns and Participation at YoungMinds, said:

“Our brief going into this project was a tough one; we were looking for an agency that had ideas, creativity, deep technical know-how, a shared passion for what we do and a proven track record of delivering value. The team at Element78 impressed us throughout the tender process, and we’re very much looking forward to working with them.”

“We are thrilled to announce that we will be working with YoungMinds to support the amazing work they do with teenagers, parents and professionals. The issues surrounding mental health for young people are becoming more and more pressing, so we aim to deliver real impact for such an important cause.”