Welcome to the third and final blog in our series on Augmented Reality (AR).
In case you missed it, our first segment introduced AR technology and its impact on markets across the globe, while our second blog explored AR’s potential when it comes to marketing, today. Today’s final instalment delves deeper into the practical use-cases for AR today, along with some of the loftier examples of where its tech could take us.
If you had one, you were of course, lucky enough to be able to afford an extortionately expensive high-end smartphone. You were also probably unlucky enough to be pestered by people who wanted to ‘have a go’ for themselves.
Arthur C. Clarke said, ‘Any sufficiently advanced technology is indistinguishable from magic.’ And touchscreens certainly had enough magic to magnetise the masses. Now, AR is taking a similar step from the realm of the mystic, into reality. And the timing couldn’t be better.
From the everyday, to the extraordinary: there are opportunities for the world’s biggest brands, most digital-savvy marketers and forward-thinking businesses.
In the age of the smartphone, you could be forgiven for thinking business cards have largely become redundant. But if the line ‘Are you on LinkedIn?’ doesn’t set you on fire, an AR business card could be a stronger opener when encountering potential business contacts in the wild.
Upon scanning your business card, the recipient could be greeted by a showreel video of your products, a short introduction to your business, a tour of your office locations or even live and up-to-date special offers – in fact, there’s limitless potential.
And best of all, creating an AR business card could be a lot simpler than you think. Prototypes already exist which simply work by the recipient scanning a QR code on the card with the camera on their smartphone – no special apps or software necessary!
It goes without saying: this tech doesn’t need to be contained to your business card. Product catalogues, service leaflets and even your quarterly reports can all be brought to life with some clever AR, making your brand not only more appealing – but more engaging, too.
For those of us who treat clothes shopping like a competitive sport, aiming for a new P.B. each time we hit the rails, life could become simpler with the introduction of augmented reality.
One option, which many of us will already be aware of, is ‘virtual try on’ – both online, with the assistance of your laptop or smartphone camera, and in-store through specially-AR-activated mirrors.
L’Oreal was one of the first businesses to introduce AR ‘smart’ mirrors at beauty counters, offering consumers the option to try on cosmetics with ease – and my guess is this will only become more prevalent after the hands-OFF-your-face impact of the pandemic.
Virtual try-ons aren’t just for people, either.
If you’ve visited the Ikea website recently (who hasn’t during lockdown?) you can now ‘try on’ furniture, wallpaper, tiles and more to visualise products in your home. And the same principles can be applied to commercial premises, too.
So if you’re selling high-end office furnishings, commercial signage, or even an air conditioning unit, you can easily make your products more impactful by introducing them directly into your customers’ lives – even if it’s virtually.
This doesn’t need to be just about chasing Pokemon. You can create a treasure hunt for adults which introduces a new level of interactivity between your brand and your customers anywhere you have a physical presence.
For example, if you’re attending an expo, you can place AR locators around your exhibition stand to deliver information about your individual products and services. You’ll stand out from the other exhibitors at the event, and be able to engage your visitors more effectively, keeping them attentive for longer so your employees can follow up the conversation too. And, again, it’s a great conversation starter.
If your business has a retail presence, you can replicate this experience in your showrooms – or even choose to implement an AR window display which could be used to great effect on social media, too.
So imagine this. You hear the clunk of your letterbox and head to collect the post. There’s a small, shallow cardboard box with a bold message printed on top.
GRAB YOUR PHONE AND GET READY.
You open the box, and a leaflet drops out: SCAN ME. Opening your phone’s camera app, and capturing the QR code, you’re taken straight to a video, introducing a teaser on an Amazing New Productᵗᵐ.
Upon further inspection, the leaflet introduces you to the brand behind the ANPᵗᵐ – you even watch a video about the team and see they’re local. In fact, their interactive office location map shows they’re just a mile away, where you can pop into their showroom for even more information.
It might sound otherworldly. But at Proctors, we’re making virtual, reality today. We can help you to create an irresistible campaign, whether it’s wowing shareholders with your next quarterly report or enticing new customers with clever interactive artwork in a viral social campaign.
Talk to us, and let’s discuss your possibilities at [email protected].
Bristol-based marketing agency, Seeker Digital, has been ranked 25 in the Deloitte’s UK Technology Fast 50 2020 and makes the top two for the South West region.
The Deloitte Fast 50 winners are recognised as being the fastest-growing technology companies in the UK. The Bristol-based agency has grown by an exceptional 1683% since it was founded four years ago and is the only agency to make the Fast 50 list this year.
Duncan Down, lead partner for the Deloitte UK Technology Fast 50 programme, said: “The Deloitte UK Technology Fast 50 is internationally revered as one of the most important business awards in the industry.”
“Achieving sustained revenue growth of 1683% over four years is a tremendous accomplishment. And to be second in the South West after just four years of trading makes this accolade even more exceptional.” Duncan adds.
Seeker Digital’s growth comes at a time of unprecedented turmoil, shaped by economic and political uncertainty, not to mention the challenges of a pandemic. Despite this, Seeker Digital has continued to grow as an agency thanks to its innovative use of machine learning.
Gareth Simpson, managing director of Seeker Digital says: “As with many other agencies during this current climate, we’ve seen our fair share of challenges. But our investments in tech have aided our success and survival.”
Simpson continues: “We implemented machine learning in many facets of the business to speed up our work and make it more meaningful from day one. And this is all thanks to government research and development schemes that are available to startups across the nation. The result? An operating system that’s efficient, scalable and futureproof for our business and our clients.”
Seeker Digital is keen to share its skills with the wider industry. In October 2020, the team spoke at the virtual search conference BrightonSEO, sharing their knowledge and insights with an audience of over 10,000.
SAA is the world’s biggest art community, with over 38,000 active members. As well as providing quality art products, SAA offers inspiration, information and advice to its members. You can find out more about the SAA here https://www.saa.co.uk/
SAA has appointed Element78 as their digital partner to re-platform their current ecommerce website to a brand-new Umbraco and Ucommerce solution.
Mel Sallis, Group Marketing Director at SAA, said:
“We were impressed with Element78’s experience in building complex ecommerce & web solutions, as well as their comprehensive discovery methodology. They made us feel confident in their approach, and we look forward to working with them.”
Iain Rhodes, Managing Director at Element78, said:
“This is an exciting project for ourselves and SAA. We are looking forward to getting to know their world through a full discovery and redesign phase over the next month, which will then lead into a full development phase.”
YoungMinds, the leading UK charity supporting the mental health needs of young people in the UK, has appointed Element78 as their digital partner to take their vision forward. The first step is to redevelop YoungMinds’ website, utilising Umbraco CMS to make the extensive content more accessible to their users.
Tom Madders, Director of Communications, Campaigns and Participation at YoungMinds, said:
“Our brief going into this project was a tough one; we were looking for an agency that had ideas, creativity, deep technical know-how, a shared passion for what we do and a proven track record of delivering value. The team at Element78 impressed us throughout the tender process, and we’re very much looking forward to working with them.”
Iain Rhodes, Managing Director at Element78, said:
“We are thrilled to announce that we will be working with YoungMinds to support the amazing work they do with teenagers, parents and professionals. The issues surrounding mental health for young people are becoming more and more pressing, so we aim to deliver real impact for such an important cause.”
Discover more about the great work that YoungMinds provides young people here https://youngminds.org.uk/about-us/
Welcome back to the second blog in our three-part series on Augmented Reality (AR). In our first segment, we introduced AR technology and explored its potential impact on our lives over the coming years.
But the technology already exists. And so, this poses an opportunity today.
Any brand who considers themselves a true tech pioneer, who is looking to distinguish themselves from their industry competitors, or is ready to forge an unrivalled relationship with millennial and Gen-Z customers, should consider grasping the opportunity AR presents for marketing and customer engagement, today.
When it comes to experiential marketing, there’s no better vehicle for delivering an unforgettable brand experience than AR. As mentioned in our previous blog, the possibilities are limited only by your imagination – but there is one decision you’ll need to make early on: how you’ll deliver the experience to your viewers.
For those looking to get started today, there are two methods of AR access to choose from: by building an app, or using WebAR.
For many, apps are the option of choice. In-app augmented reality enables you to control the entire experience from end-to-end, maximising elements such as branding.
Take Pokémon Go, for example. The combination of technology, art and culture to form a real-life treasure hunt was arguably one of the most successful experiential campaigns to date.
During its peak, as many as 20% of Pokémon Go players were using the app every day, and by March 2019 it had been downloaded more than 1 billion times. Those are some vast numbers.
The ease of use was a key factor in the app’s success – and it’s worth noting, there’s no doubt that downloads would have been significantly lower had the app required specialist technology, i.e. had it required additional headwear like ‘Snapchat Spectacles’-type tech to play. But every one of us has a smartphone in our pocket at all times, leaving a near-zero barrier to taking part.
The other option for creating an AR experience is to use WebAR.
Sometimes referred to as WebXR due to its ability to support AR, VR and MXR (Mixed Reality) functionality, WebAR allows you to use an AR experience directly within your browser – without having to download an app.
Most smartphones are WebAR-enabled, making it arguably even easier to access than downloading an app. However, you may have less control over some elements of the design.
So how do you choose the right platform for your audience? At P+S, we believe it comes down to your intent.
If you’re looking to integrate an AR experience into your website, maximise the ‘wow factor’ of your marketing materials or offer an AR experience in real-world locations, WebAR is a great choice. It removes barriers and offers instant access for anyone using a compatible device – without the need for having to stop and download an app.
However, if you’re looking to run a more complex experience – a game, or a more developed user interface like map overlays – then launching an app offers an excellent self-contained, immersive experience with unlimited customisation options. And you’ll have the added benefit of being able to update and push new content without disruption to your other content and materials.
Apart from creating the next gaming sensation, how can augmented reality actually be applied for brand marketing purposes?
For those businesses promoting a product, it could be as simple as creating the ability for customers to ‘see’ a 3D visualisation of your merchandise face-to-face – all from the comfort of their own sofa. IKEA have recently begun offering just this, enabling customers to view furniture in their homes before ever making a purchase. And with COVID-19 set to disrupt the store experience the foreseeable future, now has never been a better time to offer virtual product experiences.
For those businesses who offer a service rather than a physical product, this is an opportunity to think laterally about marketing.
Let’s take an airline, for example. While enabling customers to view a Boeing 747 in their own living room isn’t necessarily offering value, they could offer an augmented ‘map’ of airline routes across the sky instead.
Or, they could look closer at the in-airport experience. In larger international airports, offering an augmented map that leads customers from the security gates to the airline’s private lounge, or straight to their flight gate, would be a breath of fresh air.
Architectural firms can use AR to show their projects to a client in real-time. Financial services can demonstrate abstract concepts in a more tangible visualised form. And what’s more, the data shows that AR visualisations improve B2B buyer confidence, and help to speed up sales cycles.
From marketing, to product visualisation, to making invisible concepts visible, the AR experience creates higher levels of engagement, increases conversions, and offers a powerful branding opportunity. When done well, it’s inherently social media friendly, shareable and creates a powerful lasting impact.
But that’s not the limit of what AR will bring to brands.
Our next blog, and final instalment of our AR series, is coming soon – stay tuned.
Why not contact us today at [email protected] to discuss your goals with our team.
For most companies, producing reports is a necessary evil.
It can be a dull, daunting and time-consuming task, with hours spent gathering data and creating graphs, formatting, fact-checking, and last-minute late-night copy editing. Additionally, if you’re printing a physical copy of a report, you face the additional stresses getting your report production and distribution-ready – not to mention the added costs involved.
Once your report is published and posted, it’s a case of hoping your recipients have the time to spare, the attention to give and enough interest to read it.
But publishing your reports isn’t a lost cause.
Businesses are increasingly using their reports as tools for lead generation, awareness building and trust amplification. Any report can be digitised: from market briefings, to sustainability and annual reports. But creating a report which stands out requires more than just designing a PDF.
Whether you create a microsite, or a new webpage which hosts your findings, as long as you have a clear strategy and vision you can turn every business report into a marketing tool that promotes your company and engages your audience all year long.
One of the best things about digitising a report is that you can study engagement more closely than with a print document. With a digital report, you can provide a much better user experience than via a printed report or a pdf, allowing for interactivity and responsiveness whilst providing greater clarity and impact.
There are a wide variety of different methods you can use to amplify your report’s underlying data and craft an improved story for your reader. Using interactive graphs or animations, you can provide a wealth of context to each chart, helping your audience to better follow and understand the core messages you want to share.
The global trend of mobile and tablet usage is continuing to rise, and a fully responsive report allows you to make the most of this opportunity. Not only will you reach new audiences across different devices, you’ll also improve the experience of your existing online audience too.
Tracking engagement and interaction is easier, too. The importance of mobile-optimised reporting is only going to continue its trajectory of growth, as ‘digital natives’ age and progress into more high-profile roles and senior appointments worldwide.
Crucially, it’s easy to make amends and additions to your existing online report, without having to reprint or republish. From small things such as copy amendments and imagery updates, to adding live, up-to-date information from an API, changes can be performed quickly and without needing to recall any existing reports. You’ll save time and money, whilst maintaining an audit trail to cover any legal requirements.
You can think of a digital report a little like a book: each chapter – or section – tells a different part of the ‘story’, while its overall title and theme remains the same. This is one of the key elements which make a digital report so valuable.
Think about a business’ sustainability report, for example. The overall theme is sustainability, and the report may be split into sections such as the corporate mission, sustainability goals, emissions reduction statistics, recycling statistics, employee engagement and waste, etc. Breaking a report down into these elements allows you to do two things: target additional, more specific audiences, and maximise your report’s longevity, relevance and impact.
By posting regular organic posts on social media and supporting them with paid (targeted) advertising, your report will reach new audiences who may have specific interests in themes contained within your report. You also boost your opportunity for increased press coverage and ongoing discussion on platforms such as LinkedIn, keeping your report – and your brand – front of mind for your readers and investors.
Digital reporting also offers increased accessibility. Multi-lingual functionality, left-to-right and right-to-left language support and text formatting optionality can all enhance your report’s accessibility – and therefore its reach to a wider audience, for global and regional coverage and relevance.
Localisation can even take this one step further, changing your report’s layout and content based on user behaviour, or third party data like their industry. This is another way to highlight different aspects of your report to drive even more engagement and boost your value to your reader.
When a search engine provider assesses your site, they use more than twenty different ranking factors. Their goal is to match people searching online with the content that’s most useful and relevant to them.
High engagement, other websites or ‘authors’ linking to your content, and online conversations about your content and your content’s quality are all among the ranking factors search engines use to determine your value. This is how more people will discover your content.
The more value you have, the more a search engine will increase your visibility to its users. Your ranking will improve across key search terms, in turn driving more traffic to your website and report.
Another key aspect of search engine ranking is your website’s authority. With an increased level of user engagement and a better user experience on your website, you send clear signals to search engines to increase the authority attributed to your page and website. You can also boost your authority by presenting search engines with a large volume of relevant, high-value content.
Increasing both page and domain authority is an excellent way to cement the trust people place in your website – and your business. Not only this, it can also improve your chances of ranking for a wider range of keywords associated with your site.
Creating a digital report will also allow external parties, such as press or investors, to link directly to your website, going even further to boost the authority of your page and domain in the eyes of a search engine.
Who are your readers? What do you know about them? Collating as much information about your audience – and desired audience – as you can will help you build a comprehensive report which meets their needs and captures their attention.
You may have different audience groups who will have different relationships to your content. Think about the sustainability report mentioned above: will one audience be focused on a specific section? Do they want more information on your figures or projections? Do they need to follow a certain format?
Unlike a pdf or printed report, tracking can be set up to monitor how people are actually interacting with your reports online, rather than just assuming their continued interest.
By identifying patterns and user behaviours, you’ll be able to understand the user journey through your report. In the long run, this insight will save you time and money, by allowing you to focus on optimising the sections and features that are the most important for engagement.
You can also use tracking to create audiences for your digital marketing. This might be useful should you wish to further publicise a particularly good result, product launch or outcome to people who have already shown an interest in your content.
At Proctor and Stevenson, we know a thing or two about crafting reports, and have been producing extensive, high-quality documents for over 40 years. From digital reports to microsites, we’ve designed bespoke content solutions for a range of clients, along with robust awareness-building campaigns to drive their audience numbers skywards.
When you digitise your report strategically, you have a marketing tool which promotes your company all year long – and with increased engagement and coverage, shorter production time and ultimately a stronger impact than ever.
When it comes to digital, our in-house team can take care of everything: from back-end development, to front-end and digital design, SEO, AdWords, automation, information architecture and content optimisation. And they’re led by our expert strategists, who’ll work with you to ensure we meet – and exceed – your expectations.
Get in touch, by emailing [email protected] today, and let’s discuss how to transform your business report into a brand beacon.
With COVID-19 meaning social distancing is the new norm, we’re seeing profound effects on our lives. Face-to-face meetings, gatherings and events aren’t possible, making this a difficult time for the general population and most industries. For many businesses, budgets are under increasing pressure as revenue streams are cut and operational and marketing methods undergo huge upheaval.
As a society, we’re worried about our health, our families’ health, our wellbeing and our job security. Now is not the time for brands to choose a hard-sell approach, or to appear to be ‘cashing in’ on – or even preying on – social insecurity, as audiences become less receptive and more critical of insincere marketing.
So how can businesses maintain those physical interactions that are so vital to customer engagement, and promote their services in as effective and relevant a way as possible?
One option for connecting with your customers is through hosting a digital event.
Digital events have become more prominent in the last few years, and offer a range of benefits:
Two of the primary forms of digital events are webcasts and webinars. The terms are often used interchangeably, but in fact, they both feature a distinctly different approach to hosting an online event.
If you want to engage with a larger audience, featuring tens or even hundreds of participants, a webcast is an ideal way to broadcast your message.
Webcasts are typically a one-way flow of information shared over the internet, delivered like a lecture or speech. In cases where there are a large number of participants, a webcast gives you the opportunity to deliver a valuable presentation with minimum disruption.
If you’re looking for a higher level of engagement with your audience, a webinar might be a better option. A webinar more closely resembles a meeting, often with fewer participants who are more involved in the content. In this two-way, interactive option, your audience can ask questions, and there’s more opportunity for you to drive direct interaction.
For the very highest level of engagement where creativity and collaboration is needed most, virtual workshops create an effective environment within the digital sphere. In ‘real-life’ face-to-face creative workshops, structure is often more fluid, but this can be difficult to achieve in an online environment. To successfully deliver a virtual workshop, you should have a clearly-defined process for organising and managing participation, and use easy-to-implement, highly intuitive technology, to smooth the delivery process.
If you’re looking to fully replicate an existing conference or event, then a virtual tradeshow could be well suited for you. Virtual tradeshows can be hosted indefinitely, taking place online with on-demand information. By using live chat options and providing customer support, your visitors can experience the same feeling of instant, responsive communication as they would in a face-to-face expo.
In a virtual tradeshow, you can host digital exhibition halls, booths and auditoriums, helping you to replicate the immersive experience of a real-life event. However, it’s worth noting that this type of event the longest lead time, and can be costly to set up.
In this blog, we look at the different types of digital events, how you can build your audience for your events, and provide some top tips for success.
Different events will attract different audience sizes and levels of engagement. Its success will often rely on the quality and number of participants in the audience you manage to attract.
Traditionally, digital events are split into two audience segments; your existing database contacts, and audiences built through new lead generation.
Unless you have a well-managed and maintained database of contacts, GDPR and other data legislation, such as CCPA, can restrict the opportunity for direct email invitations to your event. So you’ll need to check this, and consider alternative lead-generation tactics if this is the case.
Social media is a great tool for driving lead generation when used creatively, and can be supplemented through media partnerships or other paid media channels – for example, search engine advertising.
One of the greatest benefits of a webinar or a webcast is that either one can be held live or made available on-demand, depending on the platform you choose to host your event. By making an event recording available after it’s taken place, you can make connections with customers and prospects who can’t necessarily attend in real-time, or who may be researching the subject after the event has already taken place.
In fact, with any online session you’ll want to consider post-webinar activity – just as you would with a live event. Your digital session is just the beginning of potential engagement, and with strategic follow-up activity you can continue to nurture leads and maintain interest. Repackaged content following a webinar can be an ideal way to sustain the conversation with customers, as can additional ‘exclusive’ materials.
With a combination of session playback and additional content, your sessions gain additional longevity – and that means maximum impact for your brand.
At P+S, we’ve been hosting digital events for years, both for our own brand, and for our clients too. Our top tips for success include:
When it comes to digital events, our in-house team can take care of everything: from determining the strategy and execution of lead generation campaigns, to designing and copywriting your presentations and content. And it’s all tied together by our expert strategists, who’ll work with you to ensure we meet – and exceed – your expectations.
If you’d like to find out more about what type of digital event would best suit your business, and how we can help you deliver it, get in touch today, by emailing [email protected].
So, it’s time to refresh your website. You start by taking a look at what you can improve, and an audit finds your workflows aren’t quite right, your content matrix doesn’t quite work, and your design isn’t accessible. You decide a rebuild is the most effective route, so you putout a tender, choose an agency and move forward using the data you’ve collected and the issues recorded with your now defunct website.
Three years later, your company has grown and rebranded. Now, your website needs to cater for users across the globe, and your UX doesn’t quite fit newly heightened expectations. Time for another audit. You review your website, only to find the changes that need to be made will cost almost as much– and take just as long – as building an entirely new website. Before you know it, you need to start the entire process all over again.
If this story sounds familiar, you’re not alone. We’ve known many companies spend thousands on developing a website, only to find when they need even relatively small changes, there are significant cost and time implications.
Today’s accelerated pace of digital change means the traditional approach to web development has become outdated. But there is another way.
At Proctors, we’ve developed an approach to web development that gives websites the flexibility, scalability and longevity needed to support ongoing business needs.
Microservices to the rescue
Microservices architecture is a software development architecture which makes things much easier. Creating a microservice architecture involves splitting up all of the different services integrated into your website and sales process, then creating protocols for them to communicate independently to collect and deliver their data and services to users and website visitors.
Separating out your front-end into its own microservice allows you to free your design and UX from the limitations of your data systems. A separate front-end can connect to multiple data sources and present them in one central place for our users, often for multiple devices as well.
You can read more on microservices here.
What is a dedicated front-end?
At P+S, we specialise in Angular as our front-end framework of choice. While there are many front-end frameworks out there, such as React and Vue, Angular is more structured and has a more complete out-of-the-box framework. We’ve found it offers more consistent results, and is a more suitable tool for enterprise businesses.
Angular allows the front- and back-end of your website to operate as separate entities. Angular will function as the public face of your online presence to your users, and will connect to, and draw data from, all the other services using modern RESTful APIs; for example, content from Drupal and booking data from a booking engine.
This means any additional or changed functionality in the back-end of your website, such as an API integration, will not affect the front-end of your website.
An added bonus is if you realise your website needs to be updated a few years down the line, whether that’s from a UX standpoint or company rebrand, the front-end can be completely redesigned in isolation from the back-end, eliminating the need for a complete rebuild and minimising disruption to your online presence.
How can it help you?
Angular saves time and money.
Once Angular is set up alongside your content management system, your website is almost limitless.
If your company undergoes a rebrand, your Angular front-end can be re-skinned with no disruption to your website – check out our Atomic Design approach to making this process more efficient, too.
Should your company grow, the data used to set up your initial user journeys often becomes outdated. Not only is it possible for us to completely redesign how users interact with your site, we can even separate your site out further and conduct split A/B testing against other variations.
Alongside these core benefits, there are a range of other positives. You can reduce load time due to application processing taking place in the browser, rather than the server. And you can support and facilitate multilingual development in a much easier, simpler way than via a traditional CMS approach.
Finally, as many companies choose apps as a way of engaging with their customers on a more personal level, there’s potential for streamlining the process here, too. While the majority of businesses need to build their website, then build their app in iOS before building it yet again in Android, Angular makes this much simpler. You can run your apps from the CMS that drives your website (usually Drupal), and use your Angular front-end for both iOS and Android, for minimised build time, whilst avoiding the duplication of functionality as the majority of it will be readily available via your CMS.
Looking to the future
At Proctor and Stevenson, we’ve implemented a Drupal/Angular approach for a number of key clients, including global tech giant, Panasonic. This approach has enabled us to create a number of future-focused solutions for our clients, spanning multiple continents, in multiple languages and engaging millions of users.
Decoupling a front-end works extremely well for enterprise businesses which rely on legacy back-end data or back office systems, where it’s a real challenge to modernise this data and present it to customers in a modern, multi-device world. Given the current global pandemic, businesses are realising they must be able to operate remotely without a negative impact on efficiency or customer experience. Decoupling a front-end is therefore one of the most pragmatic, healthy and cost-effective choices a business can make today.
When it comes to digital, our in-house team can take care of everything: from back-end development, to front-end and digital design, SEO, AdWords, automation, information architecture and content optimisation.
Get in touch, by emailing [email protected] today, and let’s discuss how we can transform your business’ website.
Typically, we print brochures which contain product and service information about our businesses. We might hand them out at events, take them to meetings or even send them in the post to customers and clients in order to spread brand awareness, stir up new interest, and offer discounts and alluring offers.
But most printed brochures become out of date after a certain period of time, rendering them obsolete – and they’re not the most environmentally friendly solution. Add to this the world’s changing consumption habits as the scales tip towards increasingly digital experiences, and a printed brochure is no longer the most efficient solution for getting the word out about your brand.
Instead, there’s a growing demand for digital brochures.
Digitalising your brochures is a natural evolution that will help you keep up with changing consumption habits, as the world becomes more reliant on technology and virtual experiences.
Take a look for yourself at how to meet consumer expectations at the touch of a button, and read on to explore the benefits which have clients approaching us to create their digital brochures, today.
Information in a brochure can become quickly outdated – particularly if you’re part of a brand that prides itself on meeting the highest standards of quality, adapting to changing markets or staying one step ahead of regulations. If new industry standards come into play, or the government launches a new initiative that’s in line with your values, print brochures lack the agility you need to spread the word.
One of the main benefits of producing a brochure digitally rather than in print is the ability to be able to edit, amend and add to your content long after it’s been released.
Whether you’re launching a new product, reacting to market changes, new consumer habits or real-world events, you can edit your content in real-time, ensuring you’re always disseminating the latest and most accurate information.
And if your content is always up to date, it’s always relevant to your customers’ lives.
There’s no longer a need to think of a brochure as a standalone or one-off piece of content.
Instead, it becomes a dynamic document that can be built up over time and be integrated with your other digital offerings.
When it comes to your marketing, a digital brochure opens up opportunities by providing data that you just can’t get from paper.
You can gather information on who is looking at your digital documents, where they come in and drop off, and even calculate which pages are most popular. Not only this, you can track where the traffic visiting your brochure is coming from – whether it’s directly from your website, from an email campaign you’ve sent, or an internet search engine – giving you invaluable information about your audience.
This data can be used to optimise your marketing efforts. If you can see that people drop off from your brochure at a certain page, it may be worth redesigning it or rearranging your content. If most people visit via your email campaigns, but you’re only sending them once a month, you can make an informed decision to send them more frequently.
Perhaps most beneficial of all, your brochure can also become a powerful marketing and lead-generation tool in itself.
By placing calls to action (CTAs) throughout, you can direct your readers to take action: whether it’s clicking through to more information on your website, to campaign landing pages or driving them to contact you.
Take a look at the ‘last word’ in our digital brochure, for an example.
It’s even possible to embed forms within your document, so you can collect customer data while encouraging them to sign up to future brand engagement opportunities, such as webinars, newsletters and brochures.
Take advantage of the power of social media and reach an even wider audience with a digital brochure.
With some clever promotion, you can encourage people inside and outside of your business to share your document. Sharing it via a URL link –rather than in a download – can be especially useful in an age where people are sceptical of downloading unknown content.
You can even embed share buttons in your brochure, so then people who read it and find its content useful are able to share it to their own followers, growing your potential audience much wider than you could achieve with a printed version.
Accessibility is a key concern and is become much more standardised across web-based content. Digital brochures have the benefit of offering ‘zoom’ features, and even translation options where needed. And when it comes to accessibility, instead of making several print brochures in different formats, you can adjust contrast ratios, font sizes and offer speech-reader friendly content too.
Engagement is much more versatile with digital brochures, too. In fact, you can grab your readers’ attention in a number of ways.
Embedding video in your document can help bring information to life, and add personality which makes your content even more memorable. You can add animated infographics, transitions and interactive elements to maintain curiosity throughout the user journey, and maximise the impact of every page.
Plus, you can even design brochures which are entirely responsive, with an optimised appearance for every device it’s displayed on.
Have you ever received a physical letter, business card or leaflet with multiple URLs or complicated email addresses written on them? With a digital experience, there’s much less room for user error – and a much larger chance of people visiting the content you’re asking them to.
In fact, using live URL links makes brochures easier to navigate in more ways than one. You can cross-reference pages, chapters and sections within your brochure, wherever they’re relevant, or link externally to additional information – whether on your website, or creating a mailto: link, making it easier than ever for your readers to get in touch. You can explore all these examples in our digital brochure.
By removing the need for printing and delivery, you can save considerably on your production costs.
Not only can you remove the additional costs of paper, production, print and distribution, you can skip out on the stress that comes with potential errors, print deadlines and handling reprints – not to mention you’ll have a much, much lower environmental impact.
All you need to do with a digital brochure is provide the link.
Digital brochures have many features and benefits that make them a great alternative or addition to the traditional print brochure. If you haven’t already, just take a look at our newest digital brochure for an example of how interactive, memorable and engaging they can be.
Ready to open up new possibilities for marketing and audience reach? Or want to speak to us about the role a brochure could play in your promotional and marketing strategies?
Talk to us today at [email protected].
COVID-19 has realised some of the most challenging times in recent memory. Across the globe, the pandemic is proving to be a ‘sink or swim’ event as entire economies are placed under increasing pressure, while brands and businesses scramble to find new ways of working.
This ‘sink or swim’ verdict rings especially true for B2B brands who traditionally rely on face-to-face relationships to do business – if they can’t find ways to work digitally, they won’t survive.
Digital touchpoints across the customer journey are no longer optional. They’re imperative.
This quote from a retail CEO in a recent article by McKinsey sums up the thinking we’ve seen in those of our clients who seem to be thriving:
“Every business is now a technology business, and what matters most is a deep understanding of the customer, which is enabled by technology.”
It’s tempting to focus on the word ‘technology’ here. You may think those who are succeeding had an advantage if they already had a digital marketing infrastructure in place. And yes, some of them may have had a head-start, but we think it goes deeper than this.
We’ve already seen successes born out of necessity. And rather than having any one technological solution to thank, it’s most often been a specific mindset which has proven invaluable to these prosperous businesses.
Here are some of the common attributes we’ve seen shared among the brands who are thriving:
1. RESPONSIVENESS: Adapting to changing customer needs has always been critical to a brand’s survival. But not even technology companies, who have always set the pace of change, will have experienced such a rapid, radical shift in society as recent times have presented. Among our clients who are successfully navigating these uncharted waters, most have re-evaluated their brand’s purpose and re-calibrated it to connect with a new set of customer needs.
2. SPEED: Small teams with an entrepreneurial mindset have been making quick decisions. In many cases, where it took months for plans to be approved, decisions have been made in days.
3. EXPERIMENTATION: Spotting shifts in customer buying patterns has been useful, but often decisions have been made with imperfect data and a higher than usual level of uncertainty. The role of data has shifted from being the facilitator of protracted, detailed planning and decision making, to the radar for testing, learning and iterating quickly.
4 CREATIVITY: Connecting with customers in an authentic, positive way has been a creative challenge. Those who have succeeded went beyond stock “we’re here for you” platitudes. They re-enforced their brand purpose by adding genuine value to their customer’s lives.
5. AGILITY: In the past, marketing digital transformation was often treated as a big-ticket, slow moving investment, often driven by expensive consultants. COVID-19 has accelerated the adoption of digital systems for many, and most systems are largely interoperable, so bolting together solutions is entirely possible. Again, clients have been making quick decisions about what they need, launching and refining as they go.
6. COLLABORATION: In the past, one of the classic barriers to marketing digital transformation adoption was cultural. Creating the ultimate digital customer journey needed collaboration between a diverse set of departments in the organisation, many of whom hadn’t had to work together before. Times of crisis often bring people together though, and in recent months everybody’s survival has relied on us all working together.
These attributes have always been typical of most successful technology companies, and are certainly evident in the marketing operations of our successful clients – no matter their sector.
What drives them is a mindset which focuses on:
· Satisfying changing customer needs
· Optimising the customer experience throughout their journey
· Launching quickly with a minimum-viable-product (MVP)
· Continuously improving commercial returns
It’s an approach to marketing technology that even Panasonic, our most digitally evolved client, has always taken. The sophisticated ecosystem they enjoy today has evolved over many years, always driven by this exact mindset.
So, as we all begin to look to the future, it’s becoming more and more apparent that things won’t go back to how they were. We’re all technology companies now. To succeed, we need to think and act like technology entrepreneurs: Creative. Responsive. Agile. Collaborative.
As Tom Peters said at the beginning of the dotcom revolution, winners have a common go-to-market strategy: READY, FIRE, AIM.
It’s still possible to integrate evidence-driven digital tools with your current business operations and deliver powerful results for your customer experience. Whether you want to maximise your brand awareness, or reassure your existing clients during these challenging circumstances, it’s possible to make changes which are as quick and calculated as they are impactful.
To find out more about we can transform your digital strategy, get in touch with us at [email protected].