Page builders within content management systems afford users a great deal of power and flexibility when creating content. But a large proportion of websites are built with a structured content template model. While this is not as flexible as using page builders, it takes advantage of the ability to use content across different websites and devices.
Both are useful options in different contexts, so we’re going to explore some of the benefits and limitations of page builders vs. structured content.
Creating content for your website has never been easier, thanks to page builders. You don’t need to have developer skills, which means you can have total control of the content on every page. It also means marketers can focus on the messaging and visuals rather than getting involved in a software development cycle.
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Why use page builders?
Page builders allow the user to create a page on their site without involving developers. There are some amazing solutions available such as Elementor for WordPress, which allows an editor to build a page to their specific requirements using a drag-and-drop interface. Site Studio and Layout Builder for Drupal also offer drag-and-drop features that allow the user to build a page from a fixed set of components.
These components can comprise different layouts for the user to add content to. They can also be carousels curated from existing content (a news list, for example) or created at the point of entry. They can also be forms that a user can decide to include as part of a campaign.
This allows marketers to create landing pages for campaigns, but also to edit their website quickly and easily. If the site has been configured correctly, a user will be able to build pages that conform to their company’s brand guidelines without consulting a web designer. The page will still look attractive and consistent. So the advantages are many, both in terms of speed to market and flexibility for the marketer.
But what are the limitations of using page builders?
These solutions won’t be right for every website. It really depends what you’re trying to achieve. So what else do we need to consider when choosing an approach? Firstly, page builders aren’t ideal for authoring a large number of pages with a defined content model, such as product pages. You could find yourself working on each one manually, when a CMS can often generate product pages automatically based on a feed from an API.
Another major thing that’s rarely considered when designing web pages with a page builder is the process of migrating content from your current website – in whatever CMS it’s built– to a later version of your CMS or a different one altogether. Our experience tells us that whatever system you’re currently using, there will be a time when a rebuild or redesign will make it necessary to migrate away from your current system.
Page builders store the content data, style and structure in the same place in a database, making it extremely difficult if you change your branding and want to update the style your content is presented in. The only way you can transfer this content data to a new system is to also bring over the layout and styling code, which will not fit into the new system easily.
At Proctors we have solutions that offer the best of both worlds.
With Webflow, our designers can build attractive websites with a low code/no code approach, but with a designer’s eye. They can also create content structures so that they can import content from other systems easily.
The main benefit of building a site with Drupal is that you can use the page builder functionality to create landing pages, campaigns and even homepages, but you can also take advantage of the fact the architecture allows easy content structure planning and is REST API-ready straight out of the box, so your content migration is achievable.
This approach also has the added benefit of allowing you to transfer your content data to other channels and devices. Your content can be pushed to native apps on mobile devices, kiosks and other websites, and presented in a local format on these sites.
There are benefits to creating content with page builders and creating content in a structure. Being able to take advantage of both in a single application is what you should be aiming for.
As an enterprise-level Webflow partner and an experienced Drupal agency, P+S can help you decide on the best solution for your project. Just email [email protected] and find out how we can help you.
The Enterprise Sessions is a new content series led by Prof. Michele Barbour Associate Pro Vice-Chancellor: Enterprise and Innovation at the University of Bristol.
The series has been created to inspire entrepreneurs and help them to realise impact from their ideas. Michele interviews founders, researchers and academics from different disciplines and career stages who’ve been part of the University’s Enterprise ecosystem. Each episode is a treasure trove of information covering a range of topics from funding, licensing and IP, consultancy, contract research and business incubation.
Guests include Konstantina Psoma, Professor Wuge Briscoe, Professor Roberta Guerrina and Dr Tom Carter.
Bristol now tops the list of UK universities for the return on investment achieved by spinouts and is ranked in the top 3 for equity investment.
Prof. Michele Barbour said: “The University of Bristol has an impressive track record of enterprise and innovation and we’re keen to share that knowledge within our community as well as with a wider audience. The Enterprise Sessions is a new content series that brings to life the personal stories of spinout Founders and how our enterprise ecosystem has them.
Firehaus took our idea and created a branded content series, introducing the broadcast-style interview approach, as well as the name and look and feel. The approach has allowed me to develop rich conversations with our interviewees and showcase their experience of our ecosystem which will be of huge benefit for anyone involved in research, innovation and enterprise.”
Nick Barthram, Strategy Partner at Firehaus said: “Firehaus has worked with a range of organisations in the Research, Innovation and Enterprise space, including UKRI, Made Smarter Innovation and The University of Bristol. Consequently, we’ve developed a clear understanding and methodology to ignite opportunities at the intersection of academia and industry”.
Strategy, Concept and Art Direction: Firehaus
Film Production: JonesMillbank
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Top floor, corner of St Nicholas St and Clare St above Four Wise Monkeys – BS1 1YH
Minimum 6 month contract
Hey! What? and Duchess Media are looking for freelancers or small start ups to come share our recently expanded creative office space with us. We have 4 more desks available in our bright and spacious second room that includes its own kitchenette and a shared meeting room space.
We are a fun, creative and social group and are looking for people who will fit into the environment we have created.
Rent includes:
• Desk
• Internet
• Electricity
• Showers
• Cleaning
You will need to provide your own chair.
Anyone interested in coming to have a look please get in contact here or call Hamish on 07866 915 863.
With a name like Koko you’d expect these guys to be a bit nuts about coconuts, but the love they have for this plant goes way beyond their name.
A family-owned company that takes great care of their coconuts, growing them the way nature intended and packing them within hours of being picked – always by human hands – to guarantee, freshness, ripeness, and the highest quality.
With a range of delicious milk alternatives already in the market, Koko wanted to offer something more to their growing audience… a vitamin enriched coconut milk which contains enhanced nutritional benefits for both physical and emotional well-being.
Having worked together on previous Koko products, Episode Two were asked to bring this exciting new product to life.
“We wanted the packaging design to really champion the unique ‘natural goodness’ proposition” says Creative Director Mark Stubbington “and help elevate the Koko brand credentials.”
“While it was also important to stay true to the core range look and feel” adds Creative Strategist Rikki Payne.
And the result? Bursting with 11 vitamins and minerals, Koko Life! helps support the immune system, brighten the mind and look after skin – don’t you feel happy just looking at it?
“This was a tricky brief. We needed our new product to fit with the existing Koko range, but demonstrate the additional nutritional benefits and energy delivered by a product fortified with vitamins. The outcome speaks for itself, with a striking visual identity that perfectly balances the Koko brand with an elevated lifestyle proposition.” Heather Lewis. Senior Marketing Manager
Bristol-based brand consultancy, Mr B & Friends, has unveiled a vibrant new look for cyber security and Cloud IT specialist Kocho, bringing the two established businesses together under one name.
Kocho is the company formed from managed services provider TIG, and identity and cyber security experts, ThirdSpace. Backed by the private equity house, BGF, they’ve come together to harness the benefits of their separate strengths, making them a leading provider specialist for Microsoft Security and Cloud Technology. The distinct combination of expertise will enable Kocho to help grow ambitious companies in a truly sustainable and secure manner.
The brand has been designed with transformation front of mind, and the name ‘Kocho’ comes from the Japanese word for butterfly. The logo features a crest-like butterfly symbol with a star symbolising the transformation and protection the new business provides its clients. The brand positioning is anchored by an organising thought of ‘Become greater’, demonstrating how Kocho enables every client, colleague, and partner to flourish.
The sector that Kocho operates is crowded, so it was vital to develop a brand that was distinctive and had clarity at its core. The entire branding system, including iconography, type, colour, photography and moving image, all ladder back to the strategy. The design system features a series of illustrated patterns and ever-changing shapes that suggest the fluid motion of wings. The tone of voice shows the humility and confidence in Kocho’s ability to deliver greatness and commercial impact at both enterprise and mid-market level businesses in the UK and beyond.
Steve Richardson, Executive Creative Director at Mr B & Friends says, “From our workshops with the client team ‘Becoming greater’ was our statement of intent. The identity and tone of the brand had to represent this, but also had to stand apart from its competitive set. What client doesn’t want to be greater today than yesterday? Huge thanks to the brave client team, who embraced this bold approach from the off.”
As part of the brand relaunch, Mr B & Friends worked on a light art launch film with Sola Lightbombing. This used Pixel stick light typography combined with real-time generation of light art both in a studio and in cityscapes. The light trails tell the story of transformation and innovation, creating a fresh way to build the Kocho narrative.
Gareth Rees Jones, Director of Marketing at Kocho says, “Mr B & Friends really captured the vision that we were trying to achieve. The new brand celebrates our people, our expertise and the outcomes that we achieve for our clients. We’re delighted to be launching our new combined business under the Kocho brand.”
As part of their ‘better business’ product launches, Six has released a CX Mapping product to help businesses focus on the people who matter most: their customers.
The product
Working together with Six, businesses are guided through the process of insight gathering (both internal and external), CX mapping distillation and visualisation, and playback workshops with key stakeholders to explore the map and to determine quick-wins to longer-term priorities. Businesses are given the chance to see what their customers see – the good and not-so-good – and supported by Six to turn this human-based insight into real-world action. This programme can be completed in as little as 6 weeks.
Why invest in CX?
The line between B2B and B2C customer experience (CX) is blurring. B2B customers are now looking for more than just a good product or service – they want to buy into businesses. And they expect consistent, personalised, and human experiences when they interact with organisations.
Getting CX right is about building insight across the customer lifecycle and creating the right business ecosystem to deliver against customers’ evolving needs. Once it is known what customers feel about a business and why, changes can be identified that will seriously improve their view of a business. And where customer satisfaction leads, business growth nearly always follows.
Better business
CX Mapping is the first in a series of offerings that Six are launching. Each one will answer a specific industry need to help brands and businesses connect with their customers on a more human level. After all, whether businesses are talking to an individual or communicating with an organisation, they have one thing in common: people sit at the heart. And this is just one of many ways Six is inspiring brands and businesses to be more human.
A strategic creative partner
Over the past 28 years, Six has partnered with local and global organisations to help grow and deliver value for their clients. And they’ve been doing it in three ways:
It’s this strategic, creative capability, coupled with their CX experience with the likes of bp, Lloyds Bank and St Modwen, which makes Six the go-to agency for customer and user-focused expertise.
Ready to start your CX Mapping project? Or want to find out how Six can partner with your business? Get in touch with [email protected]
Fiasco welcomes new Associate Creative Director, Chris Tozer to the team. With ambitions to grow the agency this year, Chris brings a wealth of experience from working at some of London and Bristol’s top agencies.
“We’re really excited to welcome Chris into the Fiasco team. His wealth of experience in the industry, strong focus on ideas and leadership qualities were what convinced us that Chris would be a great fit for the agency.” – Ben Steers, Co-founder and Creative Director.
Chris adds: “Fiasco hasn’t hired at this level before, which is exciting because it means my role can be shaped quite organically. I’m looking forward to surrounding myself with the best talent out there and being part of an inspiring network of creative minds who collaborate to do great things. It’s that simple really. ” – Chris Tozer, Associate Creative Director.
Fiasco is a brand and digital agency that builds modern brands with heart and spirit. The 18-strong team of creative thinkers and doers work out of their Bristol studio, where they partner with businesses of all sizes, around the world. You can read more about Chris and his journey to Fiasco over on their site, here.
SPAR UK & NI has announced Mentor Digital’s appointment as their new digital agency partner. Following a competitive tender process Mentor was chosen as the winning bidder to design and develop the new SPAR UK & NI corporate websites, and to deliver ongoing creative, technical, and digital marketing solutions to help deliver on SPAR’s digital strategy.
SPAR is the world’s largest retail food chain and has around 2512 stores in the UK. Mentor Digital will partner with SPAR to: Build brand new websites for SPAR UK & Northern Ireland; to develop the digital application of the SPAR brand; and to provide SEO and digital marketing support.
Website technology is moving fast, and customers expect high quality, super-fast experiences across all devices. Keeping users engaged with retail brands online offerings and remaining cutting edge and relevant is an ongoing challenge. SPAR is in an excellent position having both ‘clicks and bricks’ through their stores and existing online presence, and Mentor Digital will work to provide modern web applications delivering on SPARs digital strategy that will focus on community and health and well-being.
Mentor’s MD Holland Risley said: “We are absolutely delighted to be adding SPAR to our client portfolio and it really feels like we are levelling up as an agency taking on clients of this calibre. I think this really reflects the high quality of the work that we have been producing in recent years. The design work is already looking really exciting, we are focusing on bringing depth and quality to the sites by using micro UX, emotive design and parallax effects and we are really looking forward to launching the new look SPAR websites later this year.”
SPAR shops are central to communities across the UK, and the new websites will support local communities by nurturing neighbourhoods, creating community hubs, and promoting health and wellbeing campaigns, as well as showcasing special offers and driving footfall to stores.
SPAR & Mentor Digital are carrying out an in-depth process of stakeholder engagement, design, and prototyping. Mentor Digital will create full mobile responsive prototypes as part of the project process to allow for the sites to be fully tested to ensure that all user journeys are intuitive and clear.
The new SPAR websites will be developed using the open-source Umbraco CMS platform, which provides highly secure, enterprise level, content management experiences with no ongoing licenses. Mentor Digital is an Umbraco Gold Partner and has implemented Umbraco CMS for many NHS Trusts and CCGs along with a wide range of B2B and B2C clients. The agency has won awards at the prestigious Umbraco awards in 2020 and 2021.
To see more examples of the work Mentor Digital produces you can visit the Mentor Digital website here. To find out more about SPAR click here.
The year-long exhibition of Mexican-American artist Octavio Medellin features a variety of works dotted across multiple sites in and around the city that inspired them.
To celebrate his life’s work Fiasco created a tactile, interactive map of Dallas, which allows visitors to explore and discover the key locations, landmarks and public artworks associated with Medellin’s career.
“We wanted to create a map of Dallas with a curious sensibility that avoids cliches of rodeos and cowboys, in favour of a playful, celebratory take on the artist’s life and legacy.” – Mike Frost, Digital Designer, Fiasco Design.
Illustrator Nicolas Burrows helped to bring the vision of Medellin’s Dallas to life by developing an abstract and figurative style of imperfect collage illustration. Playing with exaggerated mark-making techniques, the illustrations reflect the craftsmanship and philosophies that underpin Medellin’s work. The colour palette champions his use of raw materials – using pops of brighter hues to create a dream-like, more positive vision of Dallas. The overall feel echoes Medellin’s spirited, childlike love for craft.
A prominent figure in the Texan art scene, Medellin was passionate about sharing his wisdom and championing the next generation of artists. Adopting Medellin’s ethos, the website is designed to land with a broad demographic: an inclusive space for people from all walks of life to learn and be inspired.
The site is joyous for all to explore; a tactile digital experience that connects with the sculptural qualities of Medellin’s work through Burrows’ playful interpretive illustrations.
The navigation around the site helps to break up six decades of work in a digestible way for all to enjoy. Whilst the playful user interactions and bold colour palette connect this artist of huge cultural significance with a new, younger audience; keeping his work relevant to this day.
“It was a real joy to work with Dallas Museum of Art on the site for this unique exhibition of Medellin’s work. They were a fantastic partner, seeing our vision for the microsite and really getting behind it. We’re excited to see how the map is received.” – Ben Steers, Creative Director, Fiasco Design.
“Fiasco were amazing to collaborate with, and were truly innovative in their approach to our interactive map creation. They came up with amazing creative solutions, as well as providing real time brainstorming and troubleshooting along the way. We’re thrilled with the result— and the interactive museum engagement with both our members and the public!” – Lizz DeLera, Creative Director, Dallas Museum of Art.
You can view the full case study here.
In today’s climate, breaking out as a new brand in any industry is no easy feat – you’re often competing with hundreds or thousands of products already on the market.
And unless you’re doing something wildly innovative and out of this world – the difference between all those products (to the consumer at least) is often minimal.
Truth is, the best selling brands don’t often produce the best product, but they do usually have the best brand story.
Very quickly:
A brand story is a narrative that encompasses the history, purpose, values and vision of a brand.
Good brand stories are written with a target persona in mind and addresses all the things which matter to the customer.
By crafting a story that extends beyond the actual product, the colour of the packaging and the commercials – brands are able to build an emotional connection with customers, meaning they’re more likely to purchase from the brand and are more likely to become loyal brand advocates with a big lifetime customer values.
In fact, Harvard Business Review tells us that 64% of consumers cite shared values as the primary reason they have a relationship with a brand. And the reason they even know about these ‘shared values’ in the first place, is because of the brand’s story.
Hopefully, by now I’ve done a good job of defining a brand story and convincing you to have one both in equal measure – so here’s how to go about developing your own.
In this first step, think about what you believe in, what your big vision for the business is and how your brand might behave or make people feel if it were a person.
At this stage, you’re defining the philosophy of your brand. You obviously want to make a product that tastes great and makes people feel good, but (hopefully) there’s something running a little deeper than this, which in the branding world, we call your ‘why’.
Just like if you would pitch to an investor, allowing your customers to understand the long term value in your business and what makes your winery, distillery or brewery different, better and more special than the rest, means customers are more likely to support you for the long-term.
The most important thing to remember here is to be authentic. Consumers can sniff out a phony a mile away, so make sure you’re being realistic and accurate about what it is you’re about.
If you haven’t yet defined who your ideal customer is, then this is the obvious first step to take, before you can think about what matters to them.
There are a few ways to do this either through personas, archetypes or ideal customer avatars, and it doesn’t matter which avenue you take, as long as you answer these questions:
It all seems pretty basic, but understanding (and recording) this makes it easy to identify your customer’s pain points and the emotional factors influencing their buying behaviour.
It’s important to treat this step as a very brief and objective one. Try not to get bogged down or disheartened by what your competitors might be doing or how brilliant your aspirational brands might be.
Instead, try to pluck out common trends or themes between them. What is it about their messaging and positioning that makes them noticeable?
Do their Instagram posts make you laugh? Are their cocktail recipes perfectly non-fussy? Or do you wonder at their brilliant sustainability program every time you visit their website? These are all examples of a brand story in play and depending on your and your customer’s values can be a nice source of inspiration for step number four…
It can be helpful to start with an imaginary Venn diagram. Placing your answers from step one in one circle, and your answers from step two in the other – and the magic overlap between the two, is the backbone of your brand story – your shared values.
Cross-reference the answers between the two and piece together the commonalities between your business and your customers. Use your dot point answers to define the key elements of the brand story.
Documenting your brand story will help you, your employees and your business partners tell the story more effectively and successfully.
As a business owner, telling your brand story might be easy and come naturally to you, but as you expand and your team grows, it’s important that your employees are singing from the same hymn sheet.
By recording your brand story and encouraging your stakeholders to read it, you reduce the chance of the story being mistold and your brand misrepresented.
As every interaction with your business is an opportunity to tell your brand story, documented guidelines are a good way to make sure that this remains consistent. This is especially important if you outsource elements of your business operations to freelancers or contractors.
Now you’ve written your brand story, it’s time to tell it and how you deliver your message is just as important as the message itself, so make sure you consider which platforms/media you’re going to use. Or a better way of looking at it – which platforms and media do your ideal customers use.
In addition to advertising and digital marketing, remember to think outside the box. As mentioned earlier, every interaction a customer has with your brand is an opportunity to apply your brand story.
Think about the staff uniforms for your tasting room, the tone of voice in your returns policy on your website or the experience of your retail store. Keep this in mind for product development, too. Ensure your products align with your brand and assist each other, rather than fighting for attention or shelf space.
And while you may be the author of your story, it doesn’t mean you’re the only one who can tell it. Your employees and customers are the two most powerful advocates for your brand, so harness their storytelling power and encourage them to share your brand story.
Incorporate your brand guidelines into your employee onboarding and encourage them to understand the story, so they can share it with your customers.
Customers are often your biggest fans. Engage them by asking them to share their brand story: their experience with your brand and your drinks – this authentic user-generated content will attract like-minded customers who have seen you know how to address their pain points.
7 – Be Consistent
And finally, be consistent. If your message is inconsistent, it becomes diluted and less impactful.
That’s why the best and most effective brand stories are communicated consistently, across every channel in order to resonate with your target audience.
As a brand strategist + designer, crafting a client’s brand story is the very first step of my process. It ensures that any design or creative decision that follows is intentional, purposeful and connects with the target audience.
While building a brand story can take a little more time, it’s such an important part of the branding process and is often the difference between the success and failure of a brand design.
This article was written to give you all the guidelines, prompts and processes required to craft your brand story, but if you’re feeling a little overwhelmed or have any questions. Get in touch and I’d be delighted to help.
Jemma Adams
I’m a brand strategist, website designer and digital marketer serving unique and passionate businesses and entrepreneurs in the food, drink and design space tinybrand.co
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