An outstanding achievement and something we are very proud of.
Back in 2019, ADLIB Recruitment was one of the first recruitment businesses to certify as a B Corp with a score of 82.8. Our belief is that B Corp provides a structure and measurement to improve, certification is the start of the journey. We set out our intentions publicly through annual impact reports and set the bar high. This approach ensured we maintained the focus and accountability needed to make change happen.
Since our initial certification, we’ve held ourselves accountable to improve year on year. We’ve become a 100% employee-owned business, created a Trust Board, Employee Council and gifted each of our existing employees share options with a clear route to realisation.
We’ve donated many thousands of £ to charities and NFPs, including Feeding Bristol, Grassroots Activation Project, St Mungo’s, Julian Trust and Forest of Avon Trust to name a few brilliant organisations.
Internally, we have created MotherBoard, a business charter, community and event series that drives tangible change for mums working in the tech industry. We’ve also vastly improved our maternity leave policy and delivered D,E&I training, lived out through a healthily balanced team. The team have played lead roles in advancing GreenTech South West and Tech Ethics meet up groups. And that’s just for starters.
Today we celebrate the hard work that has gone into achieving our recertification. Focus will soon turn to our next recertification and setting the standards to a whole new level.
Built environment-focussed comms agency MPC has revealed an overhaul of its brand identity, name, website and values, as it launches as Meeting Place.
Established in 2006, the business is one of the sector’s most established agencies, working with clients across the built environment to deliver positive change for new developments through planning comms and public relations.
On the back of several recent client wins, the rebrand coincides with record revenues for Meeting Place across its regional offices, a 28% boost in like-for-like revenues over the last six months, and a headcount growth from 26 to 37 over the last year.
According to Meeting Place’s Managing Director, Nikki Davies, the changes underpin a new direction for the business as it sets its sight on growth across streamlined core services – planning communications and public relatio
Meeting Place’s new website outlines how its planning comms team will utilise public affairs, social value and digital campaign experience in an effort to bring communities together to recognise the potential of the built environment.
And combining its sector knowledge with an integrated approach to PR, its public relations team will shape client campaigns to build awareness and understanding
Nikki said: “We’re thrilled with the outcome of our new rebrand, which coincides nicely with a period of growth across our teams, as we start the year on a strong footing
“Our new values – insight, inclusivity and courage – dovetail with our clearly defined mission to use the built environment as a catalyst for positive change; whether that’s environmental, social or economic benefits.
“We believe our streamlined approach of planning comms and PR will serve as a key differentiator in the industry, and one which champions best-practice and delivers for communities, clients and the media alike
“Whether we’re gaining support for a new hospital in East Anglia, homes for first-time buyers in Devon, establishing a housebuilder’s ESG strategy, or driving awareness through PR – we’re on a mission to use the built environment as a force for good.”
Meeting Place’s client roster, which includes Legal & General and Places for People was recently strengthened following several client wins, including Regal London, Longfellow Real Estate and several solar energy providers. Headquartered in Bristol, Meeting Place has staff working remotely in locations across England and Wales following a move to a flexible working model.
The agency’s Regional Director for Midlands, Western & the North, Helen Goral, said: “Having bolstered our public relations, digital and design offering, our expanded teams will be central to the company’s growth targets this year. Across the region, we have seen a significant increase in demand for planning communications expertise and we are working on numerous high-profile projects which have contributed to a 20% like-for-like revenue increase year on year.
“The range and calibre of our recent wins underpin our ability to deliver return on investment and impactful comms for clients. Despite the recent economic situation, we’re still seeing a lot of confidence across the built environment, with our breadth of services allowing us to take a holistic, integrated view of client needs
“It’s incredibly exciting to be starting the year on a high, with record revenues, project wins and a vibrant new brand. We believe the built environment has so much potential as a force for good and we can’t wait to see what 2023 brings.”
For more information on Meeting Place, please visit: www.meeting-place.uk
Initially trusted by Frog Capital to conduct due diligence, as part of the Series A investment round our role then transferred into that of an interim CMO post-investment. During this time we conducted a thorough repositioning of the brand to support the growth ambitions of the business and new investors, whilst helping to build the team and recruit a permanent CMO.
“We’ve been working with Talisman Sparro for over a year now, and they have become an integral part of the Clue team. Initial engagement was to develop a high level marketing strategy to support us through our investment round and prepare for the scale up journey. The output highlighted the potential for Clue, swiftly progressing into a brand programme and a series of workstreams which included an interim CMO role. I have personally enjoyed building a positive relationship with the team and it’s been a really collaborative and productive process that has bought the whole business together and gives us a fantastic platform for global growth.”
Clare Elford – CEO
Brand Strategy
Stakeholder Engagement
Brand Identity
Brand Guidelines
Collateral Development
Marketing Strategy
There are plenty of exciting elements to running your own business – or any business! Many enjoy the freedom of being their own boss and delegating their own tasks (and where they work from). The thought of being paid to do what you love is an exciting and encouraging commodity.
Knowing what numbers are important when it comes to managing the finances of your business can be daunting, to say the least! We’re here to help with this handy video, to give you a quick rundown of what you should be tracking – dependant on your business goals.
Before we begin, it’s important to understand what your business goals are. The information you will need will change depending on these goals. For example, if you are in a growth stage, you’re going to be tracking different numbers to if you are simply in ‘survival mode’. This video will cover the ‘must have’ numbers to start with.
Arguably this is the number that most businesses will focus on, yet many will only look at how they did the month previously. It’s super important to have an overview of your turnover as a whole. Keeping an eye on the trends can show you quickly whether your numbers are up or down. If you can determine why your sales are fluctuating, you can implement strategies to ensure those numbers stay on an upwards incline. Without this, you may not even realise your revenue travelling on a downward slope.
These are the costs that directly relate to being able to provide your business’s goods and/or services. Having an account of these costs helps you also understand your gross profit. Make sure you routinely assess this number as it is one you have a lot of control over! How can you add value to your business? And how can you ensure that you get the most value out of these costs?
These are the expenses that are for running the business. You need to spend money to earn money, so it makes sense to ensure that you are keeping an accurate record of these expenses. Operating expenses include things such as wages and administration costs. When costs need to be reduced, this is the first place you should look. If you have an accurate record of what you’re spending to operate your business, you can evaluate whether you really need that subscription service anymore, or even if there are licenses you can afford to boot if you no longer need them.
This is a sneaky one! Corporation Tax is the tax you pay on any profits you make from successfully doing business, selling assets or investments. You won’t get a bill for corp tax but you will be expected to pay by your deadline (which is usually 9 months after your year-end/accounting period). There are certain things you must do to work out how much corporation tax you owe and must pay to HMRC. Corp tax is currently 19% of profits within a financial year…however, this goes up on 1st April 2023 to 25% for companies that make over £250,000. Posting a provision based on monthly profit will help take away that end-of-year scare. Top Tip: This is something that we do monthly for our clients here at FD Works, helping to reduce any big shocks at the end of the year!
This is the main figure that it all comes down to…how much money did your business make or lose? Obviously, a big one to keep track of! In other words, operating profit is the total income a company generates after paying off all operating expenses. The operating profit figure excludes gains or losses from interest, taxes and investments. This number is a highly effective way to distinguish the health of your business.
An extra number to keep an eye on is cash flow. Cashflow is the amount of money being transferred in and out of the business. Generally, if your outgoings are consistently greater than your ingoings then your business isn’t sustainable and you need to look at what can be done to solve this. However, it’s not quite that simple! You may spend £10k on sales in order to make £100k. Yet, if that money isn’t paid on time to you, you can’t reinvest another £10k into your next batch of sales. If you’ve been keeping track of the other metrics mentioned previously, you have the tools in place to troubleshoot your issue and react accordingly:
…And there you have it! In this article, we have broken down the metrics that we think are important to keep track of and understand. Now, this isn’t a comprehensive list, so make sure you get in touch with us or check out our website if you are ready to take control of your finances and work with our incredible team. We really believe that numbers reveal the opportunities for shaping any business.
Think of your ideal client? How would the relationship be? Simple and easy? Low maintenance? Drama-free? When you’re juggling a million and one other things, smooth and breezy interactions seem incredibly appealing. But to build long-lasting and fruitful relationships with clients, our interactions need to be honest, and we need to create a genuine connection with them.
So how can we go from transaction to connection?
Be there in the storm and the calm
How do your clients see you? Are you the saviour who sweeps in to save the day in their time of need? Or are you the quiet confident, ready to lend an ear at any time? If you can be both, you’ll be in a good place.
It’s something David Ogilvy talks about in Confessions of an Ad Man:
“The head of an agency has so much on his plate that he is apt to see his clients only in time of crisis. This is a mistake. If you can get into the habit of seeing clients when the weather is calm, you will establish an easy relationship which may save your life when a storm blows up.”
To be able to help solve clients’ problems and challenges you need to be armed with the insight into what works for them, how they see success and what their goals are. To get an understanding of this goes beyond their top-level strategy, it’s what makes them tick on a day-to-day basis, and the more interaction you have the deeper your understanding will be.
Don’t flatter to deceive
Think your client’s product or service is flawless? Brilliant, be sure to tell them. But if it’s not, don’t flatter to deceive – there’s a strong chance it will come back to bite you.
Ogilvy has words of wisdom on this too:
“It is difficult for a doctor to tell a patient he is suffering from a serious disease, and equally difficult to tell a client his product has a serious fault. But the time comes in the life of every advertising agent when he must grasp this nettle. When I told one client that I had doubts about the consistency of his spaghetti, his reaction was to question whether I could do a good job for any product I disliked… On the whole, however, I have observed an increasing tendency on the part of clients to welcome candour.”
Tell people their offer is flawless, and they will expect immediate outstanding results. And if those results don’t materialise? It’s likely you’ll be in the firing line. Tell clients where you think their strengths and challenges lie and you can focus on amplifying the strengths and together you can work on the challenges.
For a well-functioning relationship, both parties need to feel free to speak their minds. It takes time to build trust but inviting honest feedback from clients from the off and accepting this without pride and hostility will set the tone for open communication as the relationship progresses. Sometimes the client will know their industry and market the best and sometimes you will have the expertise and ideas to change their perspective. But when you have established honesty and openness in the relationship, these discussions become constructive rather than destructive.
Build deeper relationships
Deeper, more honest and connected relationships with clients take time. But the investment is worth it. It will allow you to set realistic goals, expectations, and deliverables – and meet them. You’ll be better positioned to address bottlenecks and potential challenges. And you’ll be armed with all the information and insight you need to better report on your success.
Every relationship is different, but have a think about your current clients – do you really know what their motivations are? Have you a firm grasp of what success looks like for them? Are you investing the right kind of time with them? Do you need more face-to-face meetings and less reporting? Could they benefit from networking in your circle?
The easy client relationship might on the surface free your time up to concentrate on other things. But you might be missing opportunities to foster a deeper and longer-lasting connection.
HAPPY NEW YEAR!
2022 was a pretty transformative year for Keep Art It.
Special thanks to:
Director Douglas Karson highlights:
We’re thrilled to bits about what’s coming next!
It’s said that what happens in the US, takes 5 years to happen here. Personally, I think its MUCH quicker than that!
90 million Americans will be freelance by 2028. Up from 59 million today (36% of the entire US workforce). For a combination of reasons, the world keeps moving towards a freelance work-style. Even though highly-educated, highly-skilled, better paid than 70% of the entire US workforce (and therefore higher tax-payers) governments everywhere still continue to misunderstand and largely ignore them, despite their estimated $1.6 trillion contribution to the global economy.
Most freelancers have to fend for themselves. 63.6% are under 34 years of age – and have never experienced a recession. This video
https://www.linkedin.com/posts/roysheppard_freelancing-freelance-economy-activity-7015388336827551744-OSXi?utm_source=share&utm_medium=member_desktop
I posted on LinkedIn offers urgent advice for all freelancers. Not just young ones.
Please share with any freelancers who might find this helpful.
(Sources: Forbes, CNBC, Upwork and Edelman Intelligence).
As 2022 draws to a close we’re delighted to be ending the year with top-line growth of +40%. We’ve welcomed major new clients and projects including, Bristol Innovations, Loughborough School of Business & Economics, premium plant-based nutrition brand Vivo Life, Made Smarter Innovation, Medi-Tech innovator Radii Devices and law firm TLT.
We moved to a new home in Engine Shed in March, the natural location for our focus on scaling innovative organisations. From here we continue to support leadership teams in this enterprising region which recorded an investment flow of £1.1bn in 2021 – putting it into the top 20 in Europe.
Moving into 2023, we’ll continue to work alongside The University of Bristol, developing its commercial quantum offering, The Enterprise Sessions and other projects.
And our ongoing relationship with Vittoria, the world’s most advanced bicycle tyre company, has also flourished and we’ll continue to support the leadership team on global brand development. Notable achievements this year include supporting the launch of the 5-hectare Vittoria Park next to the brand’s HQ in Brembate Italy and advertising projects including the benchmark-busting OWN THE UNKNOWN campaign which brought about a collaboration with the Velosolutions team and percussionist Ian Chang.
We also captured the spirit of the brand for internal and external audiences with their Manifesto film.
“It’s been a fantastic year for Firehaus. We’ve worked with some inspirational people throughout 2022 who have maintained a visionary approach to the role of their organisation – even in these difficult times. Each of them is changing the world for the better and it’s great supporting them in that endeavour. We’re super-excited about what’s to come!”
Ian Bates – Founder and Creative Partner
In our increasingly data-centric world, organisations now have the ability to apply an intense focus on the changing motives and preferences of its current and potential customers in a bid to attract, engage and retain.
Growth marketing applies to the highly personalised approach of using a multitude of channels to deliver individualised messages aligned to customer needs.
A growth marketer employs the full marketing funnel to spot trends, hone tactics, and achieve sustainable growth. The customer-centred, data-driven strategy that takes into account the entire customer journey, from awareness to activation. Public relations compliments this approach.
Traditional PR and marketing strategies are acquisition-based rather than retention-based, with a focus on the firm or organisation. Growth marketing, on the other hand, focuses on both acquisition and retention while being totally consumer-centric.
Growth marketing tries to collect and analyse as much data as possible by utilising engagement tactics like A/B testing. The most effective strategy to consistently target the right audience and accomplish growth is then determined using this data.
Where does PR come in?
Public relations benefits growth campaigns by fostering strong relationships with the public, expanding a brand’s reach, and connecting more people with the company. It works well with growth marketing because both approaches are customer-centric. Additionally, they both work to engage clients through a variety of channels to establish long-lasting, solid partnerships.
Benefits of using PR as part of a growth marketing strategy:
Public relations fuels marketing activity by making sure your brand appears in the optimal locations to reach your target audience. There are several ways that public relations professionals achieve this including increasing online presence, strengthening connections with the media, and leveraging the influence of events.
Growth marketing focuses on increasing a user’s lifetime value. To engage and keep your audience throughout the entire funnel, content creation and content marketing are essential. Growth marketing strategies use a variety of marketing channels to get the correct audience to see appealing content.
Search engine optimization (SEO) is an essential part of a wider marketing approach. SEO encourages more website visitors and offers opportunities for lead generation by ranking your content higher on Google. Public relations can impact SEO results by creating newsworthy content, creating referral traffic and building links.
Growth marketing benefits
Organisations can gain clients, reach milestones, and experience growth at a rate that is unheard of by using a growth marketing strategy. To obtain client information, growth marketing teams engage in creative innovation. They then create optimised plans for each user category using this data.
Growth marketing, with a focus on whole funnel marketing, may hold the key to creating long-term success in a shifting market. In effect, full-funnel marketing methods see up to a 45% higher ROI and 7% increase in offline sales. It has the benefit of producing more informed decision making as well as generating loyalty and repeat customers.
What does a growth marketing strategy look like?
Growth marketing experts have numerous in-demand skills, such as data analytics, optimisation, analytical thinking, experimentation and even creativity.
Here are just some of the tactics and strategies used by growth marketers today:
Conversion rate optimisation: This is a powerful digital marketing strategy used to draw new visitors to your website or landing page. Your website will be optimised and improved by a growth marketing team to maximise the number of leads you produce.
Split testing: Growth marketing campaigns are all usually rooted in creative experimentation. A/B testing is fundamentally about experimenting across a number of formats, such as social media ads and emails. Split testing divides your audience into two varieties so that you may compare a website or marketing campaign. You can collect statistics by dividing your audience between the two versions and analysing the results to see which version performed better.
Referrals and customer acquisition: A referral programme is a word-of-mouth marketing tactic that involves gaining clients by way of referrals from existing clients. It’s a reliable growth marketing strategy that aims to generate recommendations using straightforward tools like referral links or codes. Word of mouth will automatically start to have an impact as you establish your brand and raise awareness.
Paid advertising: Paid advertising campaigns using tools like social media or Google ads, provides some of the best methods of experimentation. It’s one of the best ways to bring in a new audience while increasing the lifetime value of your customers. Generally, paid campaigns are often the best way to reach people when organic reach is down.
Customer experience is a critical component of your approach. Potential customers want to feel connected to your brand in addition to feeling like they are getting an excellent product or service. Customers who stick with a brand are just as important to a company’s growth as new ones.
Experts in growth marketing are always looking for ways to gauge client satisfaction and enhance the customer experience. And there’s a valid justification for it. It seems that it could cost around 5 times more to acquire new customers than to retain old ones. According to Harvard Business School, profits could also rise by a startling 25-95% with just a 5% retention increase.
Growth marketing can provide brands with a way to stand out from the competition and build a sustainable future.
Sarah Warewinter joins Bristol operation as Associate Director, Strategy
McCann has bolstered its strategy team in Bristol with the appointment of Sarah Warewinter. Sarah joins as Associate Director for Strategy having headed up IMA HOME’s insight and strategy team in Leeds for 11 years.
Prior to her time at IMA HOME, Sarah worked across a diverse range of sectors, with her portfolio including major brands such as Argos, Dr Oetker, Interflora, Jet2 and the NHS.
In her new role, Sarah will build on the strength of the existing team to deliver meaningful work for the agency and its clients. Talking about her appointment, managing director Andy Reid said: “Across the globe, McCann is known for providing our marketers with best-in-class strategic and creative services to help brands play a meaningful role in people’s lives.
“For us at McCann Bristol, Sarah’s appointment is central to delivering this core function, as we continue to proudly create award-winning work for our clients. Sarah comes with an impressive track record, along with a wealth of expertise across a range of sectors and I’m pleased to welcome her to our senior leadership team as we head towards 2023.”
Sarah added: “I’m really excited to join the McCann family. The ambition and direction of the business is really exciting, and I can’t wait to be involved in the next stage of growth for McCann Bristol.”
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