Children’s Hospice South West are one of the largest children’s hospice charities in the UK, providing Children’s palliative, respite, end-of-life and bereavement care for children with life limiting and life threatening illnesses and their families from the South West England region. Before the challenges of the 2020 pandemic, CHSW had already identified a need to boost fundraising income and grow their well established support base. Working with AgencyUK, the team have developed a strategy to raise brand awareness and start building a younger base of donors.
The first integrated campaign launches CHSW onto TV this Christmas, targeting the brand to potential new donors in the South West (Cornwall, Devon, Bristol). The strategy looks to connect CHSW with this new audience whereby a lasting relationship might be established.
“We wanted to create a campaign for CHSW which raises awareness of the brand, and the vital work they do. The sensitive nature of the subject matter meant the creative had to be researched and tested prior to final production and release. The advertising tells the story of families of children with life-limiting conditions, emphasizing their journey with the charity. Children’s Hospice South West is so much more than just end-of-life care associated with the term hospice – the charity supports their families to create times that matter; time to laugh, time to share, time to rest, remember, and most importantly, time to just be a family – something that any parent can relate to. Our creative approach therefore was to create a relatable campaign with an authentic narrative that was far more positive than a traditional charity TV campaign, that our audience feels good about supporting rather than guilt tripping people into giving,” says Nix Boulton, art director, AgencyUK
“As the creative work developed and more time was spent telling the stories of the families, the AUK team became emotionally attached to the work CHSW do. I don’t think one person involved in this production left the set without their life having been touched in some way,” says Amy Mansourpour, director, AgencyUK.
“We are delighted with the work we have created with AgencyUK, and the support the families have given us throughout this process. We’re looking forward to seeing the campaign go live, and the opportunity for us to build on it throughout 2022,” says Jess Patel, director of marketing and communications, CHSW.
“At AgencyUK we pursue opportunities to work with brands and organisations that we truly believe in and want to get behind as a team. We’re incredibly proud to call Children’s Hospice South West a client, as the work they do is truly remarkable. This isn’t just about a project or the next advertising campaign, this is about turning our skills as marketers and using them to make a difference each and every day. It’s about solidarity and human empathy,” says Sammy Mansourpour, managing director, AgencyUK.
The new CHSW campaign will be live over Christmas 2021, and will be launched on TV and YouTube, before amplification through broader social media channels and digital advertising formats.
Vegan charity Viva! has launched its first-ever TV ad, with a brave concept by Bristol video production agency, Skylark Media.
The renowned vegan charity hopes to raise £40,000 to screen the advert to more than 16 million people on Channel 4.
The ad follows a meat-eating couple ordering a takeaway online from ‘Just Meat’, a fictional delivery app. They order ‘pulled pork’ and are shocked to discover a small piglet, with the delivery driver holding a butcher knife. Voiced by actor Peter Egan, the ad centres around the lost connection between animals and our plates – and leaves the viewer with a dilemma: would you kill the pig?
Skylark worked collaboratively with Viva! founder Juliet Gellatley and Canpaigns Manager Laura Hellwig. Skylark’s concept took its inspiration from the popularity of food delivery apps, and the disconnect between the nation’s love of pets and farm animals. Juliet says, ‘We worked with Skylark on some smaller projects and we were so impressed that I felt really comfortable going forward with this bigger project. Ultimately Viva! is about saving animals and Skylark completely get Viva! and what we’re about, and that’s been really important to us too.’
‘We wanted to reflect the passion behind the Viva! brand with an impactful creative,’ said Skylark’s MD, Jo Haywood. ‘Once we had talked to our advisors at Clearcast and got the script cleared for broadcast we could get into production, the hardest part of which was definitely casting the pig!’
The project was awarded to Skylark following the creative production of Viva!’s Vegan Recipe Club and This Is Fine campaigns this year.
For more details of Viva!’s crowdfunder: https://viva.org.uk/tv-ad/
Mr B & Friends has welcomed another new member to the team, following a period of growth. Ali Al Amine has joined the team this month as a Junior Designer.
Ali was struck by some of the agency’s work while studying at Bath Spa university. He applied for the Future Friends internship but the role had already been filled. Luckily for all, the panel were so impressed by his work that he was brought into the design team anyway. Within his outstanding portfolio is an award win from the prestigious D&AD Young Blood Award, where Ali redesigned the Grey Poupon dijon mustard brand.
Outside of work Ali enjoys hiking. Having previously lived in the Middle East, he’s enjoying exploring the surrounding green spaces and national parks. While working from home he’s often accompanied by his cat, Cosmo, who has already made himself part of the team too.
Ali says, “Aside from the work I’d seen created by Mr B & Friends, the warm, welcoming culture really appealed to me- and since joining the agency this hasn’t disappointed.”
Creative Director, Kate Gorringe, says, “Even when we’re not actively recruiting, we like to keep our eye out for real talent. When we came across Ali we knew we couldn’t let him go – he has skills, aptitude and smart thinking that are exceptional in someone of his experience. And he’s lovely to have around.”
After what’s been a stellar year for awards and recognition at Launch, we’re delighted to be rounding off the year by being recognised as a top 10 paid search agency in the UK by The Drum Recommends.
It’s a real honour to be listed among giants of the PPC industry, and is testament to the brilliant work and effort our team puts into client accounts. Our team has more than doubled in size this year, and we’re excited to continue putting our clients at the forefront of paid search in 2022.
You can read The Drum’s full write-up, and see the other agencies listed here.
We all love an underdog.
One of our Digital Designers, Mayumi Kurosawa, has overcome incredible odds to get to where she is today – a much-loved member of the Proctors’ team.
This is her story.
Act 1: A blessing in (deep, deep) disguise?
I may be happily settled in Bristol today, but the journey I took to get here started in Japan.
In 2018, I was working as a translator – my dream job back then. After five years in this role, my British-native husband told me he wanted to move back to the U.K. It wasn’t the best timing, but being the amazing wife I am, I agreed, making the decision to leave my job and challenge myself in a new country.
After along slog (another story in itself), I was finally granted permission to come and work in the UK. I landed an admin job working for a Japanese company dealing in imported car parts.
But bad timing struck again. The knock-on effects of Brexit were being felt in every industry, and within 8 months of starting my job, I was made redundant.
And to top it all off, my husband and I had just made the decision to move to a new city: Bristol.
Act 2: Kintsugi – Repairing what’s broken, with gold
After coming to terms with what had happened, I came to a realisation. Yes, I’d been dealt a few poor hands. But now I had a brand-new opportunity to discover what I really wanted from the next stage of my career.
So, I doubled down and made a plan: I gave myself one year to study and find out exactly what it was I wanted to do. And I had an idea of what that might be…
Act 3: The impossible dream
Since childhood, I’d dreamt of working within the creative industries. But I’d never felt confident enough to even talk about it – never mind found the guts to try. Nevertheless, the dream had stayed with me. And without the excuse of ‘being too busy’ now redundant, it was time for me to take a chance.
I knew I was interested in design, in its broadest sense. But, of course, modern ‘design’ covers a wide range of occupations.
It took me a while to focus on one discipline. First, I started studying UX/UI design with an online course called Interaction Design Foundation. Then, I moved into front-end web development with Codecademy – an online platform offering coding classes for people interested in developing their skills within the digital design sector. Finally, I studied graphic design, learning even more about the principles of aesthetics and creativity.
Every discipline had its merits, making it difficult to choose which specialism I was going to focus on. And just one year of learning seemed too short to become skilled enough in all of these different areas if I wanted to secure a job.
Act 4: The Great Battle of Imposter Syndrome
The truth is, I spent a lot of time over the course of that year doubting whether I was making the right choice. However, I’m stubborn by nature, and after every moment of uncertainty I would rebound into bursts of productively, further pushing and developing my professional skills.
There’s a cliché for a reason: the only difference between the people who succeed and the people who don’t, is whether they give up on what they want. And I just didn’t let myself give up.
So, I started creating a portfolio. I turned my skills to a selection of different websites that I felt could be improved with a mixture of design and UX. Not only did the process help me use the skills I had learnt, it also helped me to test myself – and prove to myself that I really could become a designer.
When I had three websites redesigned and mocked up, I took a chance and started to apply to some roles.
Act 5: An ending – and a beginning
To my surprise and delight, I received interest from some of the applications I sent, and managed to squeeze myself* into the creative industry. Now, I’m a digital designer for Proctor + Stevenson – and I got here without a relevant degree or industry experience.
Everyone is very warm, keen to help, and I genuinely enjoy working here. They are serious professionals, but at the same time they love to laugh and have fun.
I’ve just started my new career, so can’t give much industry insight yet. But I hope I can encourage people who want to learn something new, or want a career change, that if I could do it, you can do it too.
Post-credits
A quick comment from Proctors (and Mayumi’s manager, Dan Hardaker, Director of Digital Design).
*There was no squeezing necessary when it came to offering Mayumi a role with Proctors. Her portfolio – and her story – demonstrated so much potential and clear talent that we knew would make her a perfect fit for the role.
It’s important to us to look past a person’s work experience alone. Your drive and attitude are just as important as the places you’ve worked before. We believe in giving people the opportunity to develop their skills in a professional environment, and in supporting your goals with mentoring and training resources. So together, we can lay a career path just for you.
Why not take a look at our current career opportunities? There could be a new flagstone waiting for you…
When many people think of SEO they think of Google and other search engines and how to higher up in the ‘rankings’ on their results pages.
Whilst this is still crucial and for many the cornerstone of the industry as a whole, there has been a lot of evolution in other platforms as well and the phrase SEO now covers optimisation strategies and techniques on a wide range of different platforms and sites including:
Essentially, you should be thinking of SEO whether you are uploading your latest company podcast or sending out your next company tweet. There are plenty of opportunities to get your content in front of a wider audience without focusing too much on the orderly nature of rankings.
Here we have compiled a guide of actions, strategies and quick wins that you can implement to improve the SEO of your Instagram page and start to create an audience that will support your growth as a business.
For the sake of time we will assume that you already have an Instagram page set up and ready to go with a good idea of the content you are looking to share, so where do you start with your SEO on the site?
One of the main steps you should take is to optimise your Instagram profile page. Not only will this help your SEO, but it will also add valuable content that will help visitors to the page work out who you are and what you are about. Below we have listed some of the steps to take to optimise your Instagram page for SEO.
If you want to optimise your profile for Instagram then including some primary keywords within your name and username will help increase your searchability, although it should be stated this is not the be-all and end-all for Instagram SEO. It is also worth noting that snippets from the profile bio’s are also pulled through, strengthening the case for having some target keywords within the first line of your Instagram bio.
Try to avoid ‘keyword-stuffing’, just like Google, this can be a spammy tactic that will not get you anywhere on a platform like Instagram where content is key and optimisation comes in as a supporting function.
Captions are a big part of Instagram SEO, and if you write keyword optimised captions you will make it easier for the Algorithm to pick up your posts and share them with the relevant people. It is worth noting that the content will be shown to different people depending on their interests, if you are a coffee company, your posts will be more likely to be shown to people who have expressed an interest in coffee, particularly if you are including relevant keywords within your captions.
Alt tags are fantastic if you are looking to upgrade your Instagram SEO, and whilst they are less important in the eyes of Google, they can still have a considerable impact on the social media platform. Much like on your website, alt tags will help visually impaired audiences and you can use #hashtags and competitor handles in your alt tags to improve visibility and be found alongside your competitors and other relevant content. Make sure the alt tag is descriptive enough to be of value to potential audiences.
Additionally, a recent talk from Digital AdDoctor’s Freya Jones at BrightonSEO confirmed that #hashtags should be included within the caption of your Instagram posts as opposed to the first comment to drive better engagement. This is crucial if you want your #hashtags to be picked up by the Algorithm to improve your Instagram SEO.
Whilst #hashtags are very important in Instagram just like other social media networks, you no longer need #hashtags to search for people or accounts, the information you have in your username and bio has become more important.
Whilst you may be tempted to use certain ‘black hat’ SEO tactics in Instagram like buying followers and likes, we recommend avoiding it at all costs. Much like Google, the Instagram algorithm will get better at weeding out companies employing poor tactics and punishing them accordingly.
Once you have implemented a good Instagram content plan optimised for SEO you will want to find a way of tracking your progress. Find a good analytics provider and measure your results, we recommend not putting too much focus on vanity figures like followers as these can be misleading, although they are still very useful as a starting point.
Look at your engagement and find out if your SEO efforts are helping you get greater coverage on Instagram, this will help you work out what the next steps are and how to use the additional coverage to drive better results and revenue for your business.
If you are looking to drive leads and traffic to a site, then make sure you consider that aim when it comes to your Instagram SEO. Whilst this should not be the end goal, getting users off the site and into your databases and lead funnels will help give you more control over your channels, although it is worth noting that engagement on the platform is just as important. Try not to view Instagram purely as a means of driving leads and signups for your business and potential clients.
Whilst having a strong Instagram presence will not directly impact your SEO in Google, it will help you build an audience and drive relevant and engaged traffic to your site, which will help build your overall digital visibility and following.
Make sure you keep an eye on your Instagram and keep up to date with any new SEO changes and tactics the site may be making to ensure you stay ahead of the competition. Of course, if you would like any information on SEO and how we can help, then feel free to get in touch with a member of the Varn team today.
Building a great digital agency is no different to building any other kind of successful business — it’s seriously hard work, and if you’re trying to conquer it all by yourself, it’s damn near impossible.
Instead of battling it out all on your own, you’re going to need a team of people you are able to delegate certain functions within your agency toward. And, by delegating, I don’t mean directing or managing — I mean empowering and trusting them to do what they know best and to grow the business on your behalf.
This small team of people (otherwise known as a leadership team) will be brighter, more experienced and more skilled than you are, and they’ll know exactly what they’re doing when it comes to growing your agency, because (ideally) they’ve done it before.
In this article, I’m sharing what a good leadership team actually looks like, why you need to be the most naive person in the room and where to find the right kind of leaders for your team.
A strong leadership team will have a senior representative from each corner of the business and they’ll speak for their department during key business activities and meetings.
In a medium-sized agency, a leadership team might be made up of a Financial Director, Operations Manager, Customer Experience Manager, Head Of Sales, Marketing Director and a senior representative from your IT & HR departments. Then, of course, there’s you too — the founder/director/MD/CEO.
Your leadership team should be cohesive. While they will represent different areas of the business and will have their department’s interest at heart, they will share the same core values and will be well-equipped to make big business decisions that benefit your agency.
Building this empowered leadership team won’t happen overnight and it certainly won’t happen by accident.
Digital agencies, like any other business, go through life cycles as they grow. And with each new phase of business, there usually comes a need to recruit, restructure and promote your internal team. Agency leaders tend to offer promotions to high performing team members who are loyal to the cause and great at what they do (which is understandable).
But this is where the trouble lies.
As the business builds and time goes on, this process can repeat itself over and over until your senior management team is a loyal collection of overly-promoted technicians, rather than commercially skilled and strategic business people. And while this might have been great for the most recent growth cycle, it doesn’t necessarily mean this group of leaders will be equipped for the next stage of growth. Horses for courses so to speak.
A digital agency owner should surround themselves with a group of leaders, strategists and experts from each function within their agency who are more experienced and better qualified than they are.
The agency leader should be the most naive member of the leadership team.
If you’re in the market for new leaders, make sure you’re looking for talent from aspirational agencies, rather than your current competitors. You want people on your team who know how to grow, manage and lead agencies at the scale you’re hoping to achieve.
Growth is often measured differently from one agency to another — however, there are generally two metrics that matter to almost all agency leaders, revenue and headcount.
As an agency leader, the fastest and most sure-fire way to grow your agency, be it headcount or revenue is to surround yourself with a strong, experienced and brilliant leadership team from the outset.
When a digital agency is pushing a headcount of around 25–30 people, it’s time to implement a leadership team.
Surrounding yourself with a team of leaders (who are all much more brilliant than you are) when your agency is in its infancy, means you have a strong support network of experts from each function within your agency. This then allows you to tackle the next stage of growth with confidence, knowing that every corner of your agency will be considered and looked after as you gear your agency up for another round of growth and your headcount pushes toward 80.
By now, I’ve hopefully established that you need to have a leadership team in place in order to grow your agency and that everyone in your team should be more experienced and qualified than you are. So how can you go about finding these brilliant people and how do you build yourself a leadership team?
First, take a look at your existing senior management and ask yourself — are they over-promoted technicians or are they genuine managers and leaders?
If the answer is over-promoted technicians, you have two options:
1 — You can invest time (3–4 years) and money to train them and build them into the leaders you need in order to grow your agency. Or,
2 — You can go out and buy your leadership team from an aspirational agency (this is my recommendation)
When you’re recruiting for new senior leaders to join your agency, don’t look for managers from agencies on the same rung as you — make sure you’re recruiting from an agency that is the size and shape you’re aspiring to grow into.
These individuals will know what’s required to grow your agency because they’ve evidently already done it.
Make sure they’re loaded with management experience, experts within their function and who are downright better than you are. If you’re not completely floored by the excellence and the performance of your potential leaders, then don’t hire them.
Remember, the agency owner should always be the most naive person in the leadership team.
Just like growing your agency, building a great leadership team won’t happen overnight — so it’s never too early to start your search. Start connecting with leaders and managers who inspire and impress you now and keep them within your network.
That way when you’re ready to recruit or change things up, you already have a starting ground. Then, once you’re actively recruiting and gearing up for a new phase of growth within your business, call on Digital Agency Coach for expert advice on how to tackle (and succeed with) your plan.
cxpartners sees two new hires join the business to boost how we support clients as our portfolio grows.
We are thrilled to welcome two new team members – Gabriella Lambert and Chris Edge.
Gabriella joins us as Client Engagement Director, bolstering our account management and business development within our Financial Services team. She joins with a wealth of experience in creating sustainable customer experience strategies for multinational organisations, startups and the nonprofit sector. She previously worked at the Royal National Institute of Blind People (RNIB) as the Head of Customer Experience.
She has spent her career building customer experience departments and overarching design strategies that move from being sales and product driven to being customer-focused.
Feel free to reach out to Gaby at [email protected] to have an informal chat to learn more about ways cxpartners and the Financial Services team can help your business.
Chris joins cxpartners as Account Director, strengthening the client services team following a number of recent major client wins.
He is highly experienced, with over 15 years working in client services and marketing at digital, creative, employee engagement and film production agencies. He has added value to clients and delivered solutions in many sectors including IT, healthcare, manufacturing, professional services and education.
Chris is also a qualified PRINCE2 Agile Project Manager. If you’d like to get in touch, please contact him at [email protected].
Gaby and Chris are brilliant new hires for cxpartners as we continue our growth as a team and support our growing client base. We have recently welcomed new clients such as WaterAid, UK Export Finance and UCAS.
Welcome to the team!
We are hiring for several roles at the moment, in both our Bristol and London offices, including:
What’s the purpose?
It can be hard to find meaning in what you do.
It doesn’t matter if you’re a digital strategist, a dog walker, a traffic warden, or a chef. If you don’t feel connected to your work – if you don’t feel a sense of purpose – it can be hard to stay engaged or committed.
Purpose is a big deal right now. The advertising and marketing industries have been accused of reckless greenwashing, in a bid for products and services to appear more appealing. They’ve been accused of promoting overconsumption and wastefulness. It’s even been said that we’re driving the climate crisis.
And at Proctors, we’re not blind to those concerns. (It’s why we’re so selective with our own campaigns, clients and partners.)
But we’re also firm believers in the merit of our own, ‘personal’ purpose. A purpose which is as simple as helping others, by using our time, talent and resources wherever possible to create a better world.
So we do this by giving back to our communities: whether local, global or simply like-minded. From sponsoring the local Easton women’s football team, to running the annual South West Design + Digital Student Awards, to ensuring our office is eco-friendly and self-sustainable, and by fundraising for chosen local charities.
Because for us, our Corporate Social Responsibility is just another part of our work. And we treat it with the seriousness and dedication it deserves.
Raising money for cancer research, Business Beats Cancer West of England
Our Founder and Chairman, Roger Proctor MBE, is passionate about ensuring Proctor + Stevenson do our part.
As a board member for Business Beats Cancer West of England (BBCWoE) – Cancer Research UK’s Business-facing arm in the region – Roger offers both our services and the personal commitment of Proctors employees to their cause.
Throughout our partnership with BBCWoE, we’ve created awareness campaigns complete with copy, design and marketing support, and assisted with event promotions year-round. And, of course, we got stuck in to raise some of those all-important funds ourselves.
Firstly, we took part in ‘The Big Hike,’ where a group of brave Proctorians hiked 26.5 miles through the Brecon Beacons on a beautiful, brisk Saturday, raising an impressive £1,832 for cancer research.
As if that wasn’t enough, even more Proctorians then took on ‘The Big Ride Cycle Challenge’ – a 79.2-mile loop starting from our offices in Easton and continuing through Cheddar Gorge, Wells, and the surrounding areas. With thighs of steel, our amazing team raised another £815 – a storming success.
If you’re a friend of Proctors, you’ll know every Christmas we create a ‘Christmas Card video’, treating our clients, friends, and family to a behind-the-scenes look at our team which will lift spirits and spread a little hilarity, too.
But when the COVID-19 saw us all locked down last year, the team agreed we should do something different.
We took a step away from the dressing up and hijinks, and instead approached a local charity to offer some help instead.
Caring in Bristol are a local charity working towards an incredible goal: to end homelessness in Bristol, for good. But during the pandemic homelessness tripled in Bristol, reflecting a nationwide trend. And it left the team with an even bigger task ahead.
So, our incredibly talented team of animators, copywriters and our marketing team got to work to produce a video which would get Bristolians digging deep for the cause.
The result? More than £20,000 of donations in just under two weeks, absolutely crashing through the Caring in Bristol team’s targets – and deservedly so.
It goes without saying, but the entire Proctors team was so proud of what we achieved for such a brilliant cause. So much so, you may want to watch this space…
If you’re an aspiring Philanthropist, looking for a cause to get stuck into, or are a charitable cause looking for support, Quartet Community Foundation are your answer.
They bring people together who want to work on community projects in the west of England, supporting hundreds of thousands of people through local frontline charities and voluntary groups.
We’ve been working with the team at Quartet for years, and have developed real, personal friendships with them. So when we heard they had begun a Coronavirus 2020 relief fund, we wanted to help in any way we could – which, as it turns out, meant hosting a virtual ‘Quarantine Quiz’!
We used the quiz to raise money for the foundation – and along the way, we experienced a real boost to our own morale too.
Babbasa are a Bristol-based organisation who work with young people, businesses, and the local community to address inequality in all its forms, and produce a fairer city. They offer advice on recruitment policies, and work with organisations to explain how they can diversify their workforce, as well as providing potential candidates.
So we partnered with them to get their advice on our own recruitment policy, to ensure we’re doing everything we can to create an inclusive culture – and actively work towards creating a fairer city.
Purpose is what you make it
Whoever you are, and wherever you work, it’s important to feel you’re doing the things that align with your values.
And at Proctors, we do that by ‘doing good’ and giving back wherever we can.
As you’ll see, it’s not all about big, transformative gestures. But about the things we can all do as a team to make the world just a little bit brighter.
So we’ll carry on doing what we can by working closely alongside charities and organisations to help those in need – both locally and further afield. We’ll continue to ensure we’re cultivating a sustainable office environment, and remain a place where employees feel valued and appreciated for their hard work.
To see more of what Proctor + Stevenson are involved in, have a look at our CSR page on our website. Or if you’d like to do some good of your own, contact us at [email protected].
If your understanding of the startup world is based on the series produced by (and starring) mid-noughties nerdy heartthrob, Adam Brody, it might surprise you to learn that most tech ventures aren’t funded by dubious dosh from the criminal underworld. That isn’t to say that StartUp isn’t an entertaining show, by the way, but it’s not exactly an accurate representation of how startup founders might seek investment.
While there are some great examples of companies that have ‘bootstrapped’ their way to billions, most successful tech businesses will raise equity finance at some stage in their scale-up journey — usually over several funding rounds. The right investment not only unlocks the cash you need to accelerate growth but also provides you with a new business partner who is aligned with your goals, brings business acumen and an invaluable network of industry contacts.
Knowing how to turn your venture into an investment magnet is key to getting the attention of the right type of investor while never feeling pressured to settle for a bad fit. So, how do you as a startup founder attract that perfect investor? Here are 6 qualities investors will be looking for in your tech startup.
As a startup founder, being passionate about your project should be a prerequisite. If not, then it’s probably the wrong venture for you. You need to truly believe in the product/service you want to provide and be confident that it’s either an improvement on what’s available on the market or an entirely new take on addressing an old problem.
Beyond your bright idea, you should also be mindful that investors are investing in you as much as they are in your business. Are you able to distil and describe the journey you’ve been on thus far? Can you showcase your passion, skill-set and creativity?
However, while passion per se is great, would you put your money where your mouth is? Most investors are looking for founders who are willing to invest their own capital — hypothetically, at the very least. After all, why should someone part with their hard-earned cash for your project if you’re unwilling to do the same? The same applies to investing your time. If you’re unwilling to work hard on your own project, then it’s unrealistic to expect anyone else to.
To get your business off the ground, you’ll have to — or will have had to — raise the initial capital yourself. This can come from your own savings, borrowings, or even friends and family. Either way, this is a concrete example of demonstrating that you believe in your product/service, so much so that you’re willing to invest money into it.
To be worthy of investment, any new product/service needs to have a proven market and be appealing to that market. Ideally, your venture will have begun operations and demonstrated an ability to sell that product or service — essentially, you need to have a robust ‘proof of concept’ to show investors. Investors will look for the following:
For a tech startup, the proof of concept is often an MVP (Minimum Viable Product) — a product with just enough features to satisfy early customers and provide adequate feedback for future product development. Through our experiences building brilliant launchpad apps for businesses, we’ve come up with a checklist to help you get started with your MVP ASAP.
Most investors are looking for business opportunities that have potential — primarily, for growth. This is all relative, of course, based on the size of your market, but ideally, you need to have a market with significant reach — regionally at least — depending on the nature of your product or service.
Not every product/service is going to have a worldwide market, of course, but a large enough market to increase scale and margins within your operations is typically a requirement for investors.
If your startup is a would-be disruptor in an existing, saturated market then the same rules apply. However, your growth potential is likely to be deeply scrutinised because any market share gained is being taken directly from a competitor, therefore your competitive advantage needs to be demonstrable.
Which leads us on nicely…
No matter what the product — whether it’s clothing, music or a new software platform — the same question always applies: what makes your product unique? To be worthy of investment, there has to be something that sets you apart.
If your product or service is genuinely the first of its kind (something that many founders wrongly convince themselves is the case), then that’s your competitive advantage. What’s more likely, however, is that your startup will be entering an existing market. This is where having a real differentiator is crucial for success.
Take German neobank, N26, for example. Voted ‘Best Bank in the World 2021’, N26 is by no means the only player in the online-only banking market — competitors include the likes of Monzo and Revolut. However, by taking a service that people have to consume and generally dislike (banking), and turning it into an enjoyable process by focusing 100% of its efforts on user experience, N26 has confidently positioned itself as ‘the bank you’ll love’.
To save on cost, most startups will have very limited staffing (at the start of their journey, at least), usually consisting of one or two founders. Whether it’s a team of two or ten, the number of staff isn’t an issue so long as the key areas of the business are covered. For example, if your business is centred around AI technology, do you have someone in the team who is a specialist in this area? It’s extremely important that you have an expert in the tech or market you’re entering.
Operating control is another area investors will be looking at before taking a punt on your startup. They’ll expect you as the founder to have developed (or be in the process of developing) policies and procedures to control the business and ensure their investment doesn’t go to waste.
It’s also important that as a founder, you’re able to ‘let go’ and delegate authority across your team. We get it, your startup is your baby, but over time, you need to trust someone else to take care of the proverbial nappies. Or bedtime story. You get the gist. Investors will take comfort in seeing expertise and autonomy spread across a fully engaged team.
The coldness with which investors approach this topic can be a bit of a shock, but getting into their mindset — ie. looking for a return, can keep you focused on what’s important for your startup. It’s important to know that from a financial perspective, investors will have two primary questions when looking at a project:
These questions can be answered by a thorough financial projection which you can do yourself, but if you’re struggling, there are people you can hire to help out.
Essentially, investors want to know what their ROI (return on investment) will be and when they’ll begin to see it, so including a full ROI analysis in any pitch to an investor is highly advised.
At Gravitywell, we love working with enthusiastic startups and help with prototypes, pitch decks, MVPs and conceptual work. If you’d like to discuss how we can take your idea to the next level, get in touch.
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