Global leaders in procurement and supply chain management, Efficio are the largest independent consultancy in the world. With this sole focus for more than 20 years, their specialist consultants are equipped with the expertise and technology to dig deeper, innovate faster, and deliver greater efficiencies for clients.

Talisman Sparro has played a critical role in Efficio Consulting’s repositioning and rebrand programme, delivering an impact that has helped the company stand out as the only remaining independent, specialist consultancy in the procurement and supply chain consultancy marketplace. With Efficio’s unique approach to delivering sustained client success at the core, Talisman Sparro has helped to shape a comprehensive strategy that has driven internal engagement and reflected Efficio’s ambitious growth plans.

 The “Partners in Progress” brand platform developed has resonated with both clients and employees, driving engagement and building a strong internal culture. The rebranding programme delivered has overhauled Efficio’s branding, messaging, and positioning to be more contemporary, modern, and appealing to a broader audience.

Our support included:

 

Google Search Console is a valuable tool for understanding your website’s performance on Google Search. At Varn, we use it almost daily for a variety of search-related tasks for our clients; take a look at some easy ways to use Search Console for SEO to get started with the tool. Recently, Google introduced a new feature called Bulk Data Export, which allows users to export their Search Console data into BigQuery. This enables you to access historical data and combine it with other data sources, to perform advanced analysis and gain deeper insights into your website’s performance and search traffic. In this blog post, we will explore the benefits of Search Console Bulk Data Export and how it can enhance your SEO strategy.

Unleashing the Power of Bulk Data Export:

The introduction of Search Console’s Bulk Data Export feature has opened up new possibilities for in-depth analysis. By exporting data from Search Console to BigQuery, we can leverage the capabilities of this powerful tool to uncover trends, patterns, and correlations that may go unnoticed in the standard Search Console reports. This enhanced analysis can provide a more comprehensive understanding of website performance and inform actionable SEO strategies.

Setting Up Bulk Data Export:

The process of setting up bulk data exports is straightforward and user-friendly. However, there are a few too many steps to include in this blog, so visit the full setup instructions from Google for more detail. You will need to open your Google Cloud Console on your desired project. Enable BigQuery by accessing APIs & Services and selecting the relevant options. Next, you can grant permission to Search Console to export data to your project through the Admin section. Finally, in Search Console, navigate to Settings and locate the Bulk Data Export option for your property.

Leveraging Advanced Insights:

Once the data export is successfully set up, you can begin extracting valuable insights from your Search Console data within BigQuery. With the ability to run complex queries on large datasets, you can identify trends, evaluate performance over time, compare different data sources, and gain a deeper understanding of your website’s visibility and search traffic. These insights can guide strategic decisions to optimise your SEO efforts and drive organic growth.

BigQuery Considerations and Costs:

While the Bulk Data Export feature is free, it’s important to note that there are costs associated with storing and manipulating data within BigQuery.

The introduction of Search Console Bulk Data Export brings a wealth of possibilities for advanced analysis and insights. By integrating Google Search Console with BigQuery, we can unlock the potential of their data and gain a deeper understanding of a website’s performance on Google Search. Embrace the power of Bulk Data Export and harness its capabilities to propel your website’s success on the search engine results page.

Need some help with BiqQuery, Google Search Console, or understanding how to turn raw data into actionable insights that will feed into a powerful SEO strategy? Talk to the team at Varn for friendly, expert advice.


Why reactivation works

It’s easy to forget that existing customers are the ones positioned deeper in the sales funnel. These are the contacts who have already experienced your brand in some capacity; they know the role that you can play in their life. Which begs the question: why have my contacts lapsed? Often, customer apathy is the primary reason for inactivity.

An overworked cliché, but a true one nonetheless, is that your database is a flowerbed, and you’re holding the garden hose. So, for dramatic purposes, let’s imagine we’re in the second week of drought. Your flowers are wilted, and the soil? Bone dry. In your absence, your contacts have become idle and unenthused. Any avid gardener knows that chucking buckets of water on a flowerbed in this state will cause the soil to repel it, instead you should sprinkle the surface lightly to encourage gradual absorption. The same applies for your marketing, if you relentlessly continue to push hard sales-led messaging upon your lapsed eCRM contacts, they will only reject it.

Take a more considered approach. Whether it’s a virtual gift card, an email to a live event, or a simple message to say we haven’t heard from you in a while, a softer approach is the most likely to warm inactive customers to your brand, ahead of overt promotion.


Create your own data

If you’re in a position where you have a chunky list of email addresses, and not a lot else, then it’s time to start building. Whether it’s a poll or survey with a gift or promo code for their next order, this is a great opportunity for you to understand how users are interacting with your brand. But first, you need to be sure of your objectives. Do you want to understand how satisfied customers are with your product? Are you trying to establish the customer pain points to optimise your service offering? Knowing the purpose of your research is fundamental and will help you to structure your questions and analytics accordingly.

Once you have constructed and sent your re-engagement email, the next step is analysing the results. Pay attention to any clear patterns and use them to tag specific customers with common themes. In case you’re not convinced, MailChimp research shows that segmented email campaigns have an open rate that is 14.31% higher than unsegmented campaigns.


Behavioural targeting

Using historic data, it becomes possible for brands to track browsing behaviour, purchase history, and previous engagement to tailor communications from specific customer actions. And doing so holds impact. Over 59% of customers claim that personalised content impacts purchase decisions. In the long run, this can help brands to grow stronger relationships with their customers, increase loyalty, and ultimately drive revenue growth. By identifying and segmenting different groups within your database, it becomes possible for brands to fine tune the content within email sends to resonate more clearly with the audience at hand.

Take Nike, for example, a global conglomerate operating in more than 30 major markets: from sports to lifestyle. A track runner from Osaka and a fashion enthusiast from New Mexico will engage with the same brand in two very different ways. While the runner will be most invested in the performance-related benefits of the garments, the influencer will likely be drawn in by aesthetics, limited edition colourways, and exclusive brand collaborations. This can be reflected in granular segment-specific sends, with tweaked products, ranges, visuals, and tone.


It’s not one or the other…

This isn’t to say that marketers should forget about scaling mailing lists. Growing your current book of eCRM contacts and delivering content to your existing audience should happen in tandem, in fact, it’s beneficial. When you are making efforts to re-engage existing contacts, and growing a database simultaneously, you can be safe in the knowledge that you’re doing everything in your power to increase acquisition and retention.

When it comes to customer acquisition, engagement, and retention, we’re experts in the field. Drop us a line today to see how we can leverage email to maximise the value from your contacts, no strings attached.

Discover more industry insights and opinions at saintnicks.uk.com/insights


In the current digital era, a successful online presence is essential for any e-commerce business. However, having an online store alone is insufficient. Your e-commerce website needs to be highly ranked in search engine results to draw in potential clients and increase sales. E-commerce SEO can help in this situation. In this article, we’ll examine the best methods for optimising your online store for search engines, which will ultimately boost its exposure and boost sales.

Recognising the Value of E-Commerce SEO

E-commerce search engine optimisation (SEO) is the process of improving the website and content of your online store to increase exposure in SERPs (search engine results pages). Your e-commerce website will be more visible to potential clients who are actively looking for the goods or services you provide the higher it ranks in search results. Increased visibility results in more qualified leads, increased organic traffic, and eventually, better sales and revenue.

The cornerstone of SEO for e-commerce is keyword research

Any effective SEO plan for e-commerce must start with rigorous keyword research. When a person searches for a certain good or service on search engines like Google, they enter terms and phrases known as keywords. You may begin optimising your website to rank for these particular search queries by choosing the appropriate keywords that are pertinent to your e-commerce firm.

Make a list of prospective keywords associated with your products or sector to start. To obtain information on search traffic, competition, and related keywords, think about utilising tools like Google Keyword Planner, Moz Keyword Explorer, or SEM Rush. Aim for a mix of broad keywords with bigger search volumes, coupled with extremely relevant and particular long-tail keywords.

Not got the time? Check out our affordable SEO packages.

E-commerce SEO On-Page Element Optimisation

The following stage is to optimise the on-page components of your online store after you’ve created a list of target keywords. When it comes to user experience and search engine rankings, these factors are crucial. The following are a few key on-page components to pay attention to:

Technical SEO for E-commerce Websites

For e-commerce enterprises, it’s essential to pay attention to technical SEO aspects in addition to optimising your site’s on-page components. Technical SEO makes sure that web crawlers can successfully access, index, and comprehend your website. The following are some important technical SEO issues for online stores:

Content Strategy for E-commerce SEO

When it comes to enhancing e-commerce SEO, content is crucial. High-quality, pertinent, and interesting content not only increases organic traffic to your website but also motivates visitors to browse around and make purchases. To improve e-commerce SEO, some content methods are as follows:

Link Building and Off-Page SEO

To increase your e-commerce website’s authority and search engine rankings, you must build high-quality backlinks to it. But it’s crucial to concentrate on obtaining natural, pertinent backlinks from reliable sites. Among the tactics for link building that work well are:

Monitoring and Analytics

For continued optimisation and improvement, regular monitoring and analysis of the results of your e-commerce SEO activities are crucial. Track critical performance indicators like keyword rankings, conversion rates, organic traffic, and bounce rates using programmes like Google Analytics and Google Search Console. Key areas to think about include:

Putting into practise efficient e-commerce SEO methods is essential for improving your online store’s exposure, bringing in visitors, and generating sales. We are aware that not every online retailer has the time or knowledge to pull this out. To learn more about how we can help you improve SEO for your e-commerce site, get in touch with us right away.

Want to learn more about SEO? Check out our beginners guide to SEO or sign up for it below!

A/B testing

A great way to ensure you’re optimising your website is by running A/B testing (sometimes called split testing) across variants. Before implementing significant updates, you might want to consider running an A/B test to justify your decision making. Netflix leads by example in this area. Unique to every user, they pool together data to produce a final homepage outcome based on behaviour and preferences. Todd Yellin, Vice President of Product at Netflix, confirms that the brand runs 250 A/B tests each year to test the different versions of the design. These tests also consider the ways in which users search for films and programs on the app (Wired, 2018). With a highly detailed level of tracking and various testing in place, Netflix’s success is entirely reliant upon data. Regularly implementing the variations from the results optimises the user experience.

Refresh your content regularly

It’s not uncommon for users to arrive at a website only to be deterred by complex language, over-stimulating features, or a lack of useful information. These websites tend to garner large drop off rates, with marketers left trying to figure out where they slipped up. This nearly always occurs when a website is built without a defined content strategy in place. Markets are ever-changing, and branded websites should reflect this. To stay top of mind, content needs to be relevant, useful, and findable. Marketers need to audit and refresh existing content on an ongoing basis, factoring in current trends and wider business objectives.

 

Prioritise SEO activity

SEO is often an afterthought when it comes to website builds. This is usually down to the fact that organic search rankings can take time to bear fruit in contrast to paid activity. But with 53.3% of all website traffic acquired through organic search, SEO should be a core consideration during, and after, a website build.Regular SEO activity can elevate your brand and take you to the top of search engines, surpassing your competition. The key to successful performance and conversion of your website is a content strategy that considers a user-friendly experience, with digestible information for both the user as well as search engines. (Search Engine Journal, 2022).

Whilst they are undoubtedly two separate entities, marketers should make sure their SEO and PPC strategies are aligned, and both have high prominence on their marketing agenda and budgets. On average, 5-10% of your revenue should be spent on SEO activity. (Search Engine Land, 2022).

Read more about our top tips to optimise your organic search in our blog here.

 

Monitor technical performance

Top performing websites don’t just need to look good, they need to be functional too. Ongoing website maintenance is required to keep your website running. This can be achieved by making sure your website is safe and secure, and that links and tools aren’t broken. It may seem simple but often brands focus on the launch of a new website and forget to check in on performance once it’s live. Some CMS updates can be relatively straight forward, but you’ll benefit from an experienced digital team to manage, monitor and prevent or react to any technical issues your website may encounter.

 


 

As a fully integrated agency, we build sites that talk the talk and walk the walk – from design to optimisation. If you’re looking to take your website to the next level, drop us a line today – we’d love to have a chat.

Discover more industry insights and opinions at saintnicks.uk.com/insights

What qualities should an app design company have? For every client, the response is different. It takes dedication, time, and talent to turn your concept into reality. Take into account the following advice to locate the ideal match for your objectives:

A reputable mobile app development company should have an extensive and detailed portfolio that showcases their expertise. You can evaluate a company’s design objectives and execution by looking at its previous projects. You can tell if they are compatible with the goals of your project by carefully analysing their portfolio.

Effective Communication

For any reputable app design company, effective communication techniques are crucial. They should be able to offer insightful commentary and feedback while you should be able to communicate your needs and expectations effectively. A successful partnership requires a relaxed atmosphere and frank communication. Without good communication, the enterprise can face serious difficulties.

References from Clients

In addition to a portfolio, references from clients can shed light on an agency’s work ethics and prior experiences. Examine their former clientele and gauge how satisfied they were with them. This study will help us comprehend the agency’s dependability and expertise.

Relevant Skills

Identify the goals that you want your app to achieve. While some companies offer a more thorough strategy that encompasses the full development process, others offer aesthetics and visual design as their primary areas of expertise. Select a company that shares your requirements and vision.

Define your expectations and the needs of the project in a clear brief. Even if a firm has experience working with difficult design briefs, your project may have special requirements. Make sure the organisation has the resources, expertise, and knowledge to meet your unique requirements.

Think about the agency’s project management methodology. While some companies may use freelance designers or divide up jobs among their team, others may offer a more personalised service with a single point of contact. Select a company whose procedures fit your criteria.

While selecting the ideal app design company may seem difficult, it is essential for the success of your project. To find the perfect fit, do extensive study and thoroughly consider your options.

It is impossible to exaggerate the value of expert site design. Visitors to websites today make an impression about them in under a second, and 38% of them will quit if they don’t find the page visually appealing. If you try to build your website on your own, it can turn up poorly and fail to hold your audience’s transitory attention. For this reason, hiring a web design expert has become crucial for business owners. Let’s look at the benefits of employing a web design company as a top priority.

Construct a Professional and Customised Website

A professional web design firm can construct a website that is especially suited to your company and its particular needs because they have years of experience in the field. While there’s a chance that your marketing staff has some web development experience, it’s doubtful that they have the same level of experience and industry knowledge as a dedicated web design specialist. A well-designed website is an essential marketing tool that supports your sales and marketing objectives throughout time.

Improve Marketing and SEO

A web design company is knowledgeable about how to build a website that not only complies with design standards but also performs exceptionally well in SEO. Your website can gain more customers and outperform rivals on different search engines, including Google, by improving search engine rankings. A web design agency can help you achieve your goals if you want to create leads from several nations or target various languages. For foreign companies looking to compete on a global basis, this is especially important.

Improve Website Loading Speed

According to research, 47% of visitors will abandon a page that takes longer than two seconds to load. Customers increasingly expect rapid results in the fast-paced digital environment. A skilled site designer is essential in this situation. Even if your website has many features and high-resolution photos, they can make sure it stays lightweight and quick. Amateur or inexperienced developers lack the knowledge necessary to successfully optimise loading speed.

Numerous web design firms offer continuous monthly maintenance and assistance, sparing you the trouble of managing website downtime and the potential loss of clients or sales. These services also maintain your website current with the newest design fads and SEO guidelines that search engines like Google are always implementing.

In conclusion, consulting a web design expert is essential to the achievement of your website. They are equipped with the knowledge and expertise required to develop a highly functional and aesthetically pleasing website that supports your company’s goals. Contact us right away if you’re looking for a web design company in the UK. We are excited to make your ideas a reality and support the growth of your company in the digital sphere.

 



Ocean Spray tasked us with creating a disruptive campaign that would boost brand relevance with a broader target audience. We wanted to stand out and try something different!

Our research showed that while the brand had high prompted awareness, it suffered from low purchase consideration. To change this, we decided to take a surprising and unexpected approach by creating a weird and wonderful attention-seeking campaign that breaks away from what people typically associate with Ocean Spray.

Our perspective was that we’re all a bit bored of social media beauty influencers pushing all kinds of products and routines on us.  We felt that Ocean Spray buyers would certainly relate to this.

FOR GOODNESS SAKE, JUST DRINK IT!

Why bother with all that craziness when you can just drink Ocean Spray?  That’s the message we’re sending out in a completely different way.  We enlisted the skills of a brilliant actor to help create a series of influencer-style films that demonstrate to people that they don’t need all that nonsense to stay healthy. Just drink the juice!

We believe that the campaign connects with consumers on an emotional level by featuring a relatable character trying her best at being an influencer, tapping into the desire many people have to be a social media star.

To optimise our reach and engagement, we decided to push the creative on TikTok and Instagram where algorithms will help to amplify the campaign’s reach and make it more likely to be seen by a wider audience.

Overall, we think this campaign is a winner. It’s creative, interesting, and emotionally resonates with viewers. It’s not your normal ad, but that’s what makes it unique. So grab a glass of Ocean Spray and let’s get disruptive!

Credits
Actor: Marina Bye
Director: Ben Mallaby
Production: Dan Hirons
Creative: Jon Knight / Charlotte Davidge / Steve Allsopp
Account Management: Katie Cutts

‘User experience’ is a term you may be familiar with. It’s a term that’s frequently used in the context of web design, and for many good reasons. A user’s first impression of your company can make or break their perception after they visit your website. The navigation of the website is another crucial component of the user experience. Learn more about the significance of navigation in web design and what to look for in a web design firm that prioritises strong navigation by reading on.

What is Navigation in Web Design?

The term “navigation” describes how a user navigates a website. It has buttons, menus, and links that users may utilise to access the site’s various pages and functions. The navigation of a website functions essentially as a map for users.

Why is Good Navigation So Important?

As you will see in the reasons listed below, navigation should be given priority in web design.

1.     Improve the User Experience

The user experience is important when it comes to web design, as was already established. A professional web development company is aware that effective navigation enables people to quickly access the information they are looking for on a website. If a user can’t quickly and easily locate what they’re looking for on your website, they’ll probably leave and never come back. On the other hand, users are more likely to interact with the website and perhaps even make a purchase when they encounter smart, user-friendly navigation.

2.     Boost SEO

The practise of improving a website to appear higher on search engine results pages (SERPs) is known as search engine optimisation (SEO). It should always come first when selecting a UK web development company. Since search engines use it to crawl and index the site’s pages, effective navigation is essential for SEO. The navigation of a website might make it difficult for search engines to comprehend the site’s structure when it is disorganised or unclear. The ranking of the website may suffer as a result.

3.     Improve Accessibility

Accessibility should be taken into account while creating websites. When a website provides clear navigation, people with disabilities—like those who use screen readers to navigate the site—will find it easier to use. Always work with a web design company that is aware of how well-organised and labelled websites are simpler for screen readers to traverse.

4.     Reduce Bounce Rate

The amount of visitors to your website that leave without interacting with it is referred to as the “bounce rate.” A high bounce rate frequently indicates that users are having problems accessing the website. Users can locate what they’re looking for more easily when the navigation is improved, which also boosts engagement and lowers the bounce rate.

5.     Boost Conversions

The basic objective of a website is to turn visitors into paying clients. By making it simpler for visitors to carry out desired actions, such filling out a contact form or finishing the checkout process, effective navigation can play a significant role in this.

A successful website must have effective navigation since it affects a number of variables, including user experience, accessibility, and SEO. It’s crucial to pick a web design company that prioritises and sets a high value on effective navigation.