Most businesses now know about the power of content. But not all content is made equal.
Different types of content serve different purposes and audiences. So content, for content’s sake is not the best way to run your content marketing strategy.
What type of content marketing should you be creating? Which formats will work best for your audiences? Where should you be activating it for maximum effect?
These are all valid and common questions when approaching a content marketing strategy… and it all starts with understanding your audience.
Knowing your audience is crucial to building out a strong and effective content strategy.
You need to know a couple of things before you start producing any content.
Firstly, you need to have a very clear understanding of your audience’s habits, behaviours and browsing patterns. What are the things they like? What don’t they like? What are their preferred channels?
There’s no benefit in creating a series of long-form blogs and whitepapers, when you’re audience prefers video content. There’s also little benefit if ploughing resources into channels and outlets that your audience simply does not exist in.
Understanding your business in relation to your audience is also very important.
You need to identify the needs of your audience; their pain points and what motivates them to take action. Then you have to overlay this understanding with content ideas on how you can answer those questions and fix their problems.
When you clearly understand these things, you’re on the first step to developing a content strategy.
Next, you need to understand the buying journey.
Principles such as the 95 – 5 rule outline that only 5% of your audience is ready to purchase at any given time. 95-5 states, that because of this, you should not spend all of your time and efforts trying to convert that 5%. Rather, you should spend it engaging with the other 95.
Now the buyer journey does vary from business to business. For some, it can be days, for others, years.
So what this means, in real terms. Is reducing the amount of hard sales content marketing you produce, in favour of more content that builds relationships, and loyalty and fosters engagement.
Producing high-quality content is great. But if all that content does is try to land a sale, your audiences are going to become very fatigued, very quickly.
Finally, you need to understand and clearly establish your unique value proposition (UVP).
What sets you apart from your competitors? What makes your products or services unique?
By understanding your UVP, you can create content that showcases your unique strengths and differentiates your business from others.
This is what’s going to make you stand out!
With an understanding of your audience’s interests and your own UVP, it’s time to start thinking about what content you can make,
A well-planned strategy will help you create content that resonates with your audience, aligns with your business goals, and sets you apart from your competitors.
Content creation is an extremely helpful way to drive prospects through the buying process, but also an incredible way to build brand loyalty. Rather than think about the quick wins, you should be thinking more in the long term.
Think about ways you can engage, entertain, delight and educate your audiences, rather than just trying to make a sale.
It’s not about conversions… it’s about conversations.
So, the Million Dollar Question… what kind of content should you be making?
Well the answer to that question, should become apparent once you’ve done all the appropriate strategic research and planning.
Depending on the content format and type you choose, you can appeal to buyers at different stages of their journey. From awareness and consideration, through to the final decision, different content types can have varying effects.
At the awareness stage, potential customers realise that they have an issue that needs a solution.
They won’t be looking for answers at this stage but will turn to search engines and social channels to contextualise their problem.
The best type of content that would help generate leads at this stage is top-level informative and relevant content that will explain their problem, concern or situation. It won’t seek to offer immediate answers and solutions or try to push the issue.
It’s about educating and informing… and you can do this in a number of ways.
A blog post or article falls under the category of awareness stage content. Writing blog posts allows a marketing team to target a specific pain point or problem that your audience is experiencing. You may also use search engine optimisation to target keywords that match the search turn. This will assist you in creating valuable content that search engine users may find, in turn potentially generating leads.
White papers are a form of long-form material, similar to blog posts. However, they differ from blogs in that they provide a comprehensive answer to a specific issue. They can be used to inform, clarify and educate prospects during the awareness stage. They are especially helpful for B2B companies because they cover specific issues related to the industry.
For the awareness phase of the buyer’s journey, the following types of video content work best:
Keep these videos short, educating and engaging not hard selling. The goal is to present your best content, as the solution to the viewer’s problem and make them aware of your brand.
This stage of the buying process is when your customer starts to think about which service or product to solve their issue.
With extensive research and careful consideration of all available options, it is regarded as the lengthiest phase of the buying process. During this phase, your content marketing strategy should include quality content that is as informative as possible, but content that also flexes your knowledge and expertise around the question at hand.
Social media can help reveal more about your product and brand.
It can also be the place where your audience can discover more about your brand’s reputation. Social media has an impact on consumers at the awareness stage, but it can also move people from the awareness stage to the consideration stage.
Successful social media marketing, for instance, can show competitive value, increase brand awareness and facilitate decision-making.
For the consideration phase of the buyer’s journey, consider the following types of video content.
These videos should educate the audience about your solution, address their specific problems and differentiate your offering from competitors. The goal is to build trust, give detailed information and convince customers your product or service is the solution to their problem.
Email can be utilised at any point during the buying process, but it’s most effective during the consideration stage.
Your customer might not be prepared to make a purchase at this time. But any queries they might have can be addressed in your emails. Email also allows you to learn more about your audience. Click-through-rates, web traffic, bounce data, email opens and behaviours on your site can provide valuable insights.
To move buyers through the process, you can start introducing your product or service in more detail.
This is the most valuable stage of the consumer buying process.
It’s where the buyer will evaluate all of their options and decide on the right provider for a solution. At this stage, your buyer knows about your brand through reading your social media network, digital content and high-quality blog posts, and now intends to make a purchase.
Here’s how you can make a difference at this stage
Offering a trial is the best method to address any last-minute queries your customer may have about your service. It’s like how car dealerships give test drives. Many software companies free trials to potential customers to give potential customers increase their customer base and widen their market appeal.
Because it appeals to your customer’s fear of missing out, a coupon or voucher is an excellent marketing strategy for the decision stage. Your customer is already fully informed about your company or product at this point in the process. They are now seeking an excuse to make a purchase. At this point, a short-term offer or deal can frequently earn their business.
A case study can be used in both the consideration and decision-making stages of the buyer’s journey. They’re essentially a kind of research report that focuses on how your solution helped business at another company. They’re excellent for demonstrating how and why your good or service is superior to those of your rivals. By analyzing these case studies, businesses can identify gaps and areas of improvement which can then be utilized to enhance their own strategy.
For the decision stage of the buyer’s journey, the following types of video content work best:
These should be high quality, short and focused on getting the prospect to buy your product or service. Get them to take action.
Creating content is always designed for the personality and interests of your target audience segments.
But always remember the 95-5 rule, not everyone is ready to buy from you right away. Warm up your audiences and work hard to endear them to your brand during this incubation period.
Wherever you post your content, be it on YouTube, LinkedIn or Facebook use proprietary analytics to monitor the reception of your content. Different channels often have different windows of opportunity for the most effective posting.
Test and learn with this, mix up your posting schedule and try to learn what times work best for you and your audiences.
Now, you’ll likely have noticed the repeat mentions of various types of video content throughout the buyer journey.
Video is more than just a useful tool for conveying information. Video is one of the best ways to tell a story It also has the highest interest level out of any other content form. Making it one of the most valuable and effective parts of your content marketing efforts.
Video content is incredibly versatile and offers a wide variety of creative opportunities for video marketers. A YouTube video, for example, can educate customers on how to use a product, while also entertaining and engaging.
But, there can often be some confusion and concern about producing content like this. You want to be producing quality content. But a lot of people correlate quality content, with extremely high production value and an associated high cost. That’s not always the case.
For example, TikTok can be a very effective source of video content throughout the buyer journey. But TikTok videos don’t need massive production value… if anything, lower production value content works far better here, than something slick and shiny!
YouTube, is becoming increasingly important and quality is important here. It has to look great and something people always overlook, it has to sound great too!
If you’re committed to making video content, know also that sweating the assets is a good thing. Just because you’re making a YouTube video, doesn’t mean it should just be a YouTube video. Consider how you can slice and dice your assets to be used on different channels.
The greater your format variety, the greater your chance of cutting through.
Measuring and improving performance is critical for content marketing success. By tracking your performance, you can identify what’s working and what’s not, and make data-driven decisions to improve your strategy.
To measure performance, you need to track key metrics, such as:
By tracking these metrics, you can identify areas for improvement and make adjustments to your strategy.
To improve performance, you need to analyze your data and identify opportunities for growth. This may involve:
By continuously measuring and improving performance, you can optimise your website content creation and activation, ultimately driving better results.
Content marketing isn’t about creating content for content’s sake – it’s about strategic storytelling that resonates with your audience. The key is knowing your unique value proposition and your audience’s journey, and focusing on the 95% who aren’t immediately ready to buy.
In the vast world of content creation, video content is king, it’s versatile and highly engaging across all stages. Remember, it’s about conversations not just conversions.
The ultimate goal? Content that educates, entertains and connects with your audience!
Let’s be honest, the answer to that question depends entirely on who you ask… and when you asked it.
If you’d asked that question before May 2024, you’d have gotten an answer about domain authority, keywords of all shapes and sizes and various other technical seo aspects.
After this, things got a little hazy. As you may remember, Google suffered quite a large leak of indexing data and ranking factors. There were a lot of things in there, that gave people pause for thought… and more. The big thing was E-E-A-T.
Now we’ve covered E-E-A-T, what it is and what it does extensively, so you can find out more about it here; but essentially, E-E-A-T is a trust and authority ranking from Google’s Search Quality Raters.
Now Google had been telling people for a long time that E-E-A-T was not a direct ranking factor. The information within these leaks, was quite the opposite.
E-E-A-T was far more important than people realised.
Before this leak many experts had extolled the value of E-E-A-T and how it can be used to build a brand – personally and professionally.
In the financial sectors, where practices and information are highly regulated, E-E-A-T is far more prolific. To the point where, we are seeing organisations with far inferior technical SEO, outperforming their competition in the SERP.
Case and point, when running the search ‘who can I go to for financial advice.’ At the time of writing, the two top-of-the-fold results, are Citizens Advice and MoneyHelper… and the latter is particularly interesting.
Digging just a little deeper into MoneyHelper, it soon becomes apparent that its ‘ranking factors’ are beyond inferior, bordering on non-existent. So why is it so high?
The answer to the question lies in the foundations of MoneyHelper itself.
It is a free-to-use resource, created by the Money and Pensions Service. A statutory organisation formed to develop and coordinate a national strategy to improve people’s financial capabilities.
This statutory obligation makes it a fundementally more trustworthy resource, in the eyes of Google.
It outranks Natwest, Which.com, any and every investment business going… and it does this because the basis of its ‘brand’ is that strong.
In recent years, our online spaces have become awash with misinformation and more sinister disinformation.
By rating the quality of the source, Google essentially inhibits the flow of what it deems to be not relevant, helpful or harmful information. Creative something not dissimilar from a backstop.
A growing distrust amongst the general public, for online information is a big factor here.
It could be a news outlet, a social media channel, or an everyday business. There is a growing level of scepticism towards what people see online. Also, it’s well known that the younger generations are far more discerning when it comes to the brands and businesses they associate with.
The knock-on effect means that people have their tribes. They know the things they like, they know the things they don’t.
Their affiliations are built more on trust, than ever before.
So, to combat this, businesses need to see their online presence not as one-dimensional. But as a multi-transactional opportunity.
Experience, Expertise, Authority & Trust…. we’re back at E-E-A-T again.
But only briefly, and just to talk about one of those four letters.
Trust.
You can hire experience. You can train and develop expertise. Which, logically, ultimately builds authority. The more experience and expertise you have on a subject, the more authority you have on that subject. Because you have all the experts!
But trust… that’s different.
You can’t hire it, you can’t coach it…. you can only earn it. Trust and brand go hand in hand.
Ultimately, trust is built through authenticity. If your content and your communications are inauthentic, disingenuous, or outright false. Then it’s way more likely you’ll alienate your audience over time.
The knock-on effect here could be negative reviews & hostile responses, creators putting out content against your business and online community abandonment.
In turn, this translates into fewer branded searches, a damaged reputation and the loss of an existing and prospective customer base.
Whether you’re looking for a local plumber, trying to hire a lawyer or buying a pair of Air Jordans. Everyone wants the same thing.
A fair price from someone they can trust. Trust is everything!
In the case of financial information, this is a clear-cut. Businesses are bound by organisations like the FSA. Therefore the information they put out, has to follow a certain set of protocols.
But there are still some areas where it’s a little murky… and consumers can get stung by ‘false brands’
The world of ticketing is where this happens quite a lot.
There are businesses out there which use black hat SEO strategies and sponsored SERP placements to game their way to the top of the search engines. So that when you search for tickets to your favourite act, they appear top…
And because consumers have been conditioned to search engines top of the fold functionality, the automatic assumption is, that if it’s top of the search, then it’s the right thing.
Because of this people have been extorted by online touts. Only to have their show tickets turn up at their door, under a different name, and printed with a face value cost that is far, far less than what they paid.
So it’s not fully perfect science. There are those out there, manipulating a false brand. But as Google’s updates broaden and deepen, we’d hope these kinds of tactics become harder to achieve.
Dovetailing brand into SEO Strategy
SEO strategy shouldn’t be just about long tail keywords and clusters.
Technical SEO is important, but so is building out content threads that show your quality and authenticity.
This can be achieved by creating valuable and trustworthy content that mirrors your values and your mission. Have the right people, speaking – or writing – on the topics they know best. But most of all make sure this comes from a place of authenticity.
Don’t veer from this path.
Focus on consistency across all your platforms. This will ultimately help you engage with your audience and build your tribe. Try to show your E-E-A-T as much as you can and where possible, lean into user-generated content as this can be a great trust signal.
Ultimately, this is about building trust… and it’s always good to remember that trust is hard earned and easily lost.
Brand and SEO are connected. As search engines get smarter and prioritise trustworthy and authoritative sources, businesses need to focus on building a strong brand that matches E-E-A-T.
By combining brand with SEO you can have an online presence that ranks well and resonates with your audience. Remember, trust is the foundation of a brand and is built through consistent, authentic and valuable interactions with your audience.
As you go through the ever changing world of SEO, keep your brand top of mind and you’ll be ahead of the game.
If you’d like to find out more about the role of brand identity and why brand-building is a non-negotiable in 2025, download our Insight Report here: https://www.ambitiouspr.co.uk/our-insight/
Digital PR and traditional PR have the same goals and objectives; they both are about increasing brand awareness and building a brand’s reputation.
The difference between digital PR and traditional PR is in the inputs and tactics.
A digital PR campaign will use all the opportunities and channels that digital offers, from simple social media strategies and tactics to more technical and complex strategies like SEO and technical SEO strategy.
Consistency is key
A key part of digital PR is to have consistent messaging across all platforms to have coherent communication and brand recognition. Digital PR allows brands to reach more people and build more authentic relationships with an audience.
As long as you approach with authenticity and develop strategies that engage and enable the consumer to access your brand online.
So brands can build credibility, brand awareness, relationships and trust. Digital PR is no longer a nice to have for brands. It’s a must-have to raise awareness and grow.
Digital PR Benefits
Digital PR is powerful.
It can help you reach your audience, increase brand awareness and boost your reputation and visibility in the digital age. Digital PR is built to improve your brand’s presence in the digital age and this is how:
More website traffic
By increasing your website traffic you’re widening your scope, growing your audience and generally increasing your brand awareness. More traffic means more digital footfall which can bring in new customers and brand awareness.
More traffic means more digital footfall and more footfall and web traffic means more chance of conversion.
More engagement on social media
Real-time messaging, direct interaction with audiences and plenty of opportunities to build credibility and monitor social media channels and brand mentions helps to make your PR stronger. An engaged social media presence and positive following is a great trust signal to new prospects.
More leads more sales
Digital PR isn’t about selling your products but it can create the environment to nudge customers to buy. PR can increase brand awareness and build brand trust which is key to increased customer loyalty and sales. Trust is the key to sales.
Better brand image
A good reputation and online presence is good for you. People like to engage with businesses and brands. They don’t like faceless organisations that don’t care about their audience or user groups.
Digital PR Strategy & Tactics in Action
So we’ve looked at the outcomes of digital PR strategies. But what does it look like, in terms of tactics and deployment
Social Media
You need an active social media presence to maintain and grow your brand reputation. It’s part of building your online identity and part of your digital PR strategy.
While also being a major part of your digital PR strategy, social media is a major part of your overall customer service arm.
It’s your shop window. But it’s also more than that.
This is a place where potential customers can be influenced by your existing audiences. So positive, honest and authentic engagement is a must.
Content Creation
What does content creation mean to you? White papers? Blogs? News stories? writing press releases? Producing video content? Tweets (or should we say X’s) Instagram posts, even TikTok content?
To us, it means all of the above.
Content helps to build emotional connections with your audience. Great content engages, entertains and ultimately converts prospects into loyal customers. Building campaigns around great content, leveraged across multiple channels and formats is the most effective way to engage with your tribe
Link building strategies
Digital PR and link building go hand in hand. But this is a long-term game.
These strategies also help to differentiate your brand from other businesses in the industry.
These strategies increase overall visibility of your website through the placement of backlinked content on third-party sites with relevant links. This could be a simple press release, a news story on relevant websites and online media, or thought leadership in key sector titles.
It’s a traditional PR approach, engaging with media through press releases and putting a digital PR spin on it.
But the content and placement have to be relevant. Credible, high-quality backlinks – meaning backlinks to relevant and trustworthy – quality links will build brand credibility and authority.
Content and Channel Optimisation
Effective brand communications means all channels and assets are optimised for maximum visibility.
Everything needs to be connected for maximum online visibility. Whether it’s your Google My Business Profile, or making sure your social tags and handles are on your site, your social media presence is also optimised to boost organic rankings and increase your presence in the SERP.
You can’t build on your search ranking score if your owned channels aren’t optimised. To get more awareness and reach online PR requires a holistic approach, everything needs to be in sync.
Showing up to Google
This could get lengthy so we’ll try to keep it brief.
Google monitors and ranks online publications, websites, pages and content against its own set of rules. These are the E-E-A-T guidelines, they are a set of indicators that determine whether any given piece of on-page content is experienced, expert, authoritative and trustworthy – hence E-E-A-T. Consistent messaging across all content is key to meeting Google’s E-E-A-T guidelines.
E-E-A-T — or Double-E-A-T became part of Google’s search rater guidelines in 2022.
The main challenge with Google is it likes to move the Goalposts.
Core updates and other changes to the practice and protocol can make it hard to keep up with the latest best practices and requirements around search engines and content.
You can spend all the time in the world developing a digital PR strategy and digital marketing strategy. But if you’re creating content that Google won’t or doesn’t like, all that work will be for nothing. The further down the SERP you go, the more your website, organic traffic and brand visibility suffer.
This is where it pays to have an expert in your corner.
Conclusion
Ultimately, digital PR is a key part of any PR strategy.
Digital PR can lead to customer loyalty by building trust and credibility.
It may seem like a big ask to keep up with the ever-changing search engine algorithms and best practices. But the rewards of well-executed digital PR campaigns and strategies are worth it.
Google’s E-E-A-T guidelines say to create content that is Experienced, Expert, Authoritative and Trustworthy.
Build brand credibility, build relationships and build trust with your audience. By producing high-quality, relevant content and earning links from other reputable sources you’ll increase your website visibility, authority and overall search engine rankings.
But digital PR needs a long-term approach. It is not a quick win.
It requires a strategic and sustained effort. Which in turn requires patience and an ongoing commitment to the overall process on online brand building.
Content is king… and video is the king of content.
Through great video content, brands and businesses have a huge opportunity to engage with their audiences and build brand loyalty.
But how can you make video work for you?
Authenticity is the foundation of great video content. In an age of digital distrust, audiences want genuine brand experiences. So before you start production, consider:
Knowing the ins and outs of each platform is key to getting engagement:
There’s a lot of heat on AI production at the moment. The AI-created end product often comes under fire. But that doesn’t mean there isn’t a place for AI in your pre-production.
Use AI to speed up your video production in the following ways:
Example: if you’re looking for examples, inspiration or source material. You could spend mindless hours in Google, or the right prompts in a site like Perplexity could yield faster answers to your questions. Freeing up much more time to commit to the creative process.
Example: A travel agency creates a virtual tour where viewers can choose their path through a destination and the content they see next.
Example: A furniture retailer creates an AR app where customers can see products in their own homes through their phone.
Example: A B2B software company creates a weekly 60-second tip series, each one focusing on a different feature of their product.
Example: A tech startup documents its journey from idea to product launch, posting weekly updates on social media.
Example: A fitness app asks users to share their transformation stories and compiles the best into a video series.
Making content is one thing. But putting it to good use is another thing entirely.
You could spend so much time and effort in production, only to let your efforts fall at the final hurdle, by failing to effectively activate your content. So consider the following implementation and activation tactics:
Multi-Form Content: Create different versions of each video for different platforms and purposes. Not all content is made equal, different ideas and different themes will perform better, or worse, on different channels.
Live Streaming: Where applicable, you can seek to create a regular cadence of live content to engage with your audience in real time.
Video SEO: as video content becomes increasingly more present in search, it’s important that your online assets are properly optimised. This means optimised video titles, descriptions and tags to be discoverable on search engines and video platforms.
Localisation: consider how you can adapt content for different regions through subtitles, dubbing or culturally relevant versions.
Accessibility: consider how you can also use subtitling and dubbing to increase the overall accessibility of your content.
Ultimately, you’ll want your content to yield results. Use advanced analytics to track:
But note that not every piece of content needs to result in a sale or a conversion. Building brand loyalty and engaging with your audiences in a way that isn’t overly commercial or transactional is the way to go here.
That means pulling back on the amount of sales-driven content and publishing more content that engages, entertains and informs.
So when you do hit your audiences with a CTA, they’re far more likely to convert, because they’re more bought into your brand and your ethos.
TikTok has come a long way from its humble lip-syncing video beginnings.
In just a few years, the app has gone from relatively niche to 8.9 million active TikTok users in the UK alone. Currently, TikTok has over 1 billion monthly active users.
Its ability to hook users in has made it a staunch competitor to its rivals in social and search. We’re now seeing data suggesting YouTube is losing its grip on younger audiences to TikTok and a Google executive revealed that they’relosing users as well.
We’re seeing established and esteemed organisations, such as the Financial Times, joining the platform to great success. Its first post received over 530,000 views – that’s five times the paper’s weekly print circulation… in one short video.
TikTok ads have proven to be highly effective in enhancing brand performance and exceeding key performance indicators (KPIs).
If you haven’t already, it’s time to create your TikTok channel and get acquainted.
But before you can create videos and exciting content to leave a mark on TikTok, you need a comprehensive understanding of how the app works. It is also important to build up your TikTok presence using your knowledge and brand to unlock the marketing potential that TikTok offers.
TikTok content is integral to shaping a brand’s presence on the platform and scaling content activities over recent years.
Let’s take a look at why TikTok should be in your social media marketing strategy.
What makes TikTok so powerful?
The answer lies in its highly engaged communities and unparalleled viral potential.
Take #FinTok, a financial advice community boasting nearly 5 billion views. Creators like @Financielle (350k+ followers) and @PokuBanks break down complex financial topics into educational, bite-sized videos.
Then you have FarmTok, SutainabilityTok and BookTok, which has led to the soaring success of authors like Sarah Jane Maas.
No matter your industry, chances are there’s a thriving niche community waiting to be tapped into on TikTok. These communities offer a captive audience hungry for relevant, entertaining content from brands and creators they trust.
Understanding the TikTok community and its diverse subcultures is crucial for creating content that resonates with these specific groups, enhancing engagement and connection. Influencer marketing plays a key role in reaching and engaging with these niche communities on TikTok, leveraging the trust and reach of relevant creators to drive successful marketing outcomes.
When it comes to TikTok, video reigns supreme. Short-form video content continues to dominate in terms of engagment and virality.
To succeed on TikTok, creating engaging content that is not only authentic but creative, entertaining, and informative should be the cornerstone of your content strategy.
Embrace experimentation, authenticity, and a willingness to learn. The algorithm can be fickle, so an open-minded approach to testing trends and themes is crucial. If one video doesn’t fly, don’t be disheartened just move on to the next one.
Beyond content marketing, TikTok has become a powerful tool for attracting Gen Z talent.
As the largest demographic on the platform (36%), this audience is a crucial target for businesses battling the talent crisis and skills shortage.
TikTok’s ability to attract young talent into business is already being proven.
Leading agencies like Battenhall, Here Be Dragons and Emerge are leveraging TikTok to drive significant spikes in job applications, new business inquiries, and brand awareness with Gen-Z candidates.
By showcasing their company culture and values through engaging videos, they’re resonating with potential recruits in a way traditional and linear channels can’t match.
While your specific content will depend on your brand’s unique voice and values, some universal tips can help guide your TikTok approach as part of a comprehensive digital marketing strategy:
Authenticity Matters: TikTok users crave genuine, unfiltered content that reflects your brand’s true values and personality. Understanding the TikTok community and audience is crucial to creating content that aligns with their interests and values, capturing the spirit of TikTok to build a brand authentically.
Share Your Story: every business has a story to tell. Use TikTok to showcase your unique journey, knowledge, and experiences.
Spotlight Your Team: user-generated content (UGC) from employees tends to perform very well. So consider how you can shine a light on your team.
Educate and Entertain: teach your audience something new while keeping them entertained – the key to hooking TikTok’s short attention spans.
Hook them in fast: perhaps one of the most important TikTok marketing tips is don’t linger. The first few seconds are vital, get straight to it.
Posting Natively: Third-party scheduling tools are common and useful. But in the case of TikTok, posting natively is often best. Native posting grants access to the latest features and some third-party schedulers may limit things like copy and hashtags, which can impact reach.
Collaborate with Creators: Partner with thought leaders and industry experts to amplify your reach. Interestingly, Sprout Social’s data reveals that smaller creators (5k-10k followers) yield the highest engagement rates at 76.23%, surpassing mega-influencers. This presents a prime opportunity for cost-effective collaborations that drive real results.
With its low barrier to entry and massive reach, there’s never been a better time for content marketers to embrace TikTok for business. All you need is a smartphone an open mindset… and a content strategy.
Harness the power of short-form video, TikTok communities and creator collaborations. By doing so you can heighten your online presence, build brand loyalty, and tap into valuable target audiences.
It’s time to join the TikTok revolution and unlock a world of viral content marketing opportunities.
If you need help developing a winning TikTok strategy, then get in touch – our expert team are here to guide you every step of the way.
So, what are you waiting for?
In the fast-paced digital landscape, trends come and go.
It makes staying on top of timely topics and content an almost round-the-clock task.
Evergreen content is content that retains its relevance and continues to attract traffic long after its initial publication. Unlike seasonal or trending content, evergreen content covers topics that are always of interest to readers.
From how-to guides and tutorials to comprehensive resources that address perennial problems or questions, evergreen content can take many forms. But it should not be ignored, as it plays a crucial role in remaining seen and relevant.
Evergreen content plays a crucial role in a successful content strategy for several reasons:
Before we get into the practicalities of creating the content itself, it’s vital to address some of the strategic elements of content marketing strategy.
Focus on Timeless Interests: Topics that are universally relevant and do not change quickly. Take the time to research universally relevant topics
and focus on creating content that matters.
Research keywords, search patterns and channels: once you have your topic ideas and themes, conduct keyword research to learn how your audiences are searching for these terms. Whether it’s on Google, YouTube or even TikTok, you need to know how and where people are searching.
Consider Different Formats: how-to guides, listicles and tutorials are some of the most effective evergreen content. They are easily digestible and sought after by audiences. When planning your content approach, prioritise these formats.
Solve Problems: content that addresses these universal themes helpfully and practically will always be the most successful. When creating evergreen content, look to offer aid, assistance or advice to problems and pain points. Plan your content accordingly.
Headlines are the first thing readers see. A well-crafted headline is critical to search engine optimisation. It can impact the longevity of your content. When it comes to crafting headlines, consider the following:
Include Keywords: Use relevant keywords to improve SEO and help readers find your content.
BeClear and Direct: Avoid using trendy language or references that might become outdated.
Promise Value: Clearly state the benefit or value the reader will get from the content.
Some formats lend themselves better to evergreen content than others. Here are a few to consider:
How-To Guides: these are often detailed instructions on completing specific tasks.
A how-to guide is perfect for tasks that require detailed, step-by-step instructions and where the reader might benefit from additional context, tips, and comprehensive coverage of the topic.
Tutorials: are perfect for audiences looking for a quick, practical guide to accomplishing a specific task without needing extensive background information.
Listicles: a short, snappy list related to a specific topic or issue. For example, 7 Things You Need To Know About Mortgage Renewal or 14 Tips for Crafting a Winning Job Application.
Resource lists: are compilations of valuable tools, articles, or reference materials that a user would find helpful. This could be anything from the best social media marketing tools, the ultimate guide to learning Python or even a list of reputable plumbers in your area.
Ensuring your content is accurate and thorough is essential for its longevity. Here are some steps to follow:
Use Credible Sources: referencing authoritative and reliable sources to back up your information will help your search engine rankings.
Provide Comprehensive Coverage: address the topic in-depth. Try to answer the burning questions practically and helpfully. Give the people what they need!
Repurposing your evergreen content into different formats can hugely extend its reach and lifespan.
Google was once the defacto go-to for most people. YouTube and even TikTok are now as important in content marketing strategy as blog posts and web pages.
You should create great, written, evergreen content for your website. But that doesn’t mean you should solely be doing that.
Google now pulls YouTube videos and social media content into its search rankings. So consider how you can create evergreen content that fits this.
TikTok is now the most popular search engine amongst younger audiences. So consider how you can manufacture content for this channel to your advantage.
We’ve mentioned previously that evergreen content requires less effort to maintain than constantly creating fresh content. But this doesn’t mean it can, or should, be left alone entirely.
You’ll need to be updating your evergreen content for many reasons. The main one is the competitive edge.
In search terms, everyone’s competing for those top slots. You may create content that ends up on top of the search, but rest assured the competition will have seen this, and they’ll be working to knock you off that spot.
For written content, it’s vital to review and re-optimise regularly. For a channel like YouTube, you can do the same by tweaking things like hashtags and link descriptions, as well as changing up thumbnails.
Beyond just re-optimising for keywords, consider also how you can add new insights into your evergreen content. For example, here at AMBITIOUS, we use the PESO model and recently its Founder, Gini Deitirch, updated the model.
Rather than create an entirely new blog post, we updated the existing, and already well-performing blog, with these news insights. This keeps the content fresh and also avoids the risk of creating a self-competing piece of content within our content ecosystem.
Creating evergreen content means developing material that remains relevant and valuable. This will continually attract traffic over time.
Here are some real-life examples of effective evergreen content, along with explanations of what makes them so successful:
Lifehacker’s How-To Articles provide a wide range of practical and actionable advice across a range of topics, ranging from how to transfer your photos from Google Photos to iCloud, how to create your own RSS Feeds and even how to make the most out of leftover celery.
It is a broad church. The site covers diverse subjects, ensuring there’s something for everyone and doing it in a practical and actionable way.
Articles often include step-by-step instructions that are easy to follow. It often features user-generated content from community involvement and contributions, which adds variety and keeps content fresh, while regular updates and new how-to articles ensure ongoing engagement and traffic.
Moz’s Beginner’s Guide to SEO covers everything a beginner needs to know about SEO, from basic concepts to advanced strategies. It’s organised into clear sections and chapters, making it easy to navigate and reference.
Moz ensures the guide is up-to-date with the latest SEO practices and algorithm changes. Moz is a respected authority in the SEO industry, lending credibility to the content. The guide includes visuals, examples, and links to additional resources, enhancing its value and engagement.
BBC Good Food may seem like a strange addition, but this site excels in both content and delivery.
It offers some of the most comprehensive content relative to its subject matter, providing in-depth information that thoroughly addresses the topic.
It offers practical, actionable advice that readers can implement immediately. Recipes always include clear instructions, ingredient lists, and cooking tips.
Beautiful food photography makes the recipes more appealing and easier to follow and allowing users to leave reviews and ratings creates a sense of community and trust.
This comprehensive approach not only drives consistent traffic but also builds a loyal user base, making this site a model of SEO and evergreen content excellence.
Creating and activating evergreen content is a strategic investment that pays off in the long run.
By following the tips and strategies outlined in this guide, you can develop content that remains valuable, engages your audience, and continues to drive traffic over time.
Remember, the key to evergreen success lies in regular updates. Evergreen content is so-called because it can have a longer life span and value, but that doesn’t mean you should just ignore it once it’s live.
AMBITIOUS, the Bristol based B2B and corporate communications specialists, have reported 33% annual revenue growth, further strengthening its position as one of the largest independent PR agencies in the South West. The agency, which is on track to make £2.2 million revenue in 2024 is poised for future growth with several strategic hires and an internal promotion.
Laura Lear has been appointed as Deputy Managing Director to support the next phase of agency development, and lead on corporate PR and strategic comms. Laura, whose career has seen her work with industry giants Edelman, McCann and most recently tech specialist, Hotwire, brings over 20 years’ experience to the AMBITIOUS management team.
Also joining the 25 strong team is Amy Ferrier, in a newly created position as Production Manager to further build and strengthen the agency’s content studio. Luke Allsop joins as a tech specialist PR Consultant, deepening the agency’s tech PR expertise.
Associate Director Dani Andres has been promoted to the role of Campaigns & Community Director, which will see her focus on continuing the agency’s purpose driven work.
Celebrating an impressive 93% client retention rate, AMBITIOUS has recently added PeopleCert, Greece’s first unicorn business to its client portfolio, as well as care providers, The Good Care Group and cloud marketplace, Pax8.
The agency has also won a string of awards in the first six months of the year, bringing home Bristol’s best employer award at the Bristol Life awards 2024, and was featured in The Sunday Times Best Places to Work 2024. AMBITIOUS’ business culture has been ‘Highly Commended’ by PR Week – the world’s leading PR & comms publication – in its Best Places to Work list. AMBITIOUS is now in its 4th year boasting a 100% staff retention rate.
On the agency’s success, AMBITIOUS Co- owner & Director Sarah Woodhouse said: “We’ve seen healthy growth during a time of economic uncertainty, bucking trends in our market. We attribute this to the loyalty of our team and clients and our diversification into content and strategic communications to offer holistic and integrated communications services.”
Founded in 2012, AMBITIOUS recently ranked at 61 in the UK in PR Week’s top 150 B2B agencies. Its core sectors include tech, healthcare & social care, education & skills, professional and financial services and in the public sector.
Neighbourly, the giving platform which connects businesses with local charities and community groups across the UK and Ireland, has teamed up with Microsoft to launch a campaign to bring together corporate volunteers with the charitable sector, with the aim of helping to reduce admin burden and address the growing digital divide.
Through the DigitalBridge campaign, launching this month, charities and community groups in Neighbourly’s network, from youth charities to food banks, will be able to access support through Neighbourly’s corporate network, with volunteers from around twenty businesses including Virgin Media O2, Hays, Overbury and Morgan Lovell, Motability and Redcliffe & Temple BID helping charities with a range of digital challenges as well as facilitating access to AI resources to help them expedite administrative, strategic and creative tasks.
The campaign comes as research shows that spending less time on administrative tasks is a growing need for charities and that two thirds of charities are interested in making the best use of emerging tech such as AI and ChatGPT. In Neighbourly’s most recent community research, 64% said they don’t know where to start with Gen AI or haven’t spent any time on it. In 2023 the Communications and Digital Committee also highlighted high levels of digital exclusion amongst citizens, with the rapid shift towards online services deepening disadvantage for those who remain offline.
Microsoft is supporting the programme through the provision of online training resources developed specifically to help build knowledge and access learning pathways so that charity employees can use technology to drive greater impact. Employees from businesses in the Neighbourly community will utilise and signpost these resources as part of their volunteering activities, to help build confidence and skills in key areas. Charity staff and volunteers will also be able to take learnings to provide practical support and digital skills to beneficiaries.
Volunteer opportunities will run throughout June and into the summer, tying in with and celebrating other major volunteering calendar moments such as The Big Help Out (7-9 June).
Neighbourly has been working with Microsoft since 2023 as part of its Entrepreneurship for Positive Impact (EfPI) programme which supports tech businesses and entrepreneurs that are addressing urgent social challenges.
Charles Eales, UK Social Impact Lead, Microsoft Philanthropies, said:
“We’re excited to be working with Neighbourly on this important campaign aimed at bridging the digital divide and empowering charities with essential digital skills. At Microsoft, we believe in the power of technology to drive positive change, and through initiatives like this, we can be really targeted and help make a meaningful impact in communities where the need is greatest.”
Bev Sykes, Founder, Just Good Friends, said:
“Our small charity would be really interested in learning more about AI and chat tools. We know we need to get more digital skills to take us further – we’re struggling to move forward in certain areas because of our lack of knowledge. I’ve done some initial reading about AI and it sounds interesting but I need some help understanding how it can be best applied.”
Steve Butterworth, CEO, Neighbourly, said:
“As a platform dedicated to fostering meaningful connections between businesses and local charities, we’re proud to collaborate with Microsoft and our valued client partners on this innovative volunteering initiative, through which we hope to reach at least 1,000 charity employees. By harnessing the power of corporate volunteers and technology, we aim to empower charities to navigate the digital landscape more effectively, ultimately driving greater impact and inclusivity within communities.”
AMBITIOUS has claimed one of the highest employer brand accolades in the country. Having been named on the Sunday Times Best Places to Work in 2024.
The Bristol-based strategic communications agency has been featured in this year’s Small Business category, which features businesses with a headcount of 10 – 49 employees. The Best Place to Work rankings are unlike any other, as The Sunday Times and WorkL analyse employee survey data from 70,000 organisations to create the final list.
Lis Anderson, founder and director at AMBITIOUS said: “AMBITIOUS was founded as an agency where culture always matters and where values are more than words on a page.”
“This is an achievement that’s been in our sights for a long time, but 2024 was the first year that we’ve entered. To make the grade at our first attempt really backs up everything that we’ve been doing to build our culture.”
For a business to make it onto the final list of best places to work, teams must answer 26 questions, developed by behavioural scientists, data analysts, psychologists, business leaders and academics to monitor employee engagement, well-being and discretionary effort most accurately in the workplace.
The business must achieve high engagement scores across a six-step framework, covering reward and recognition, instilling pride, information sharing, empowerment, well-being and job satisfaction.
Based on Oakfield Road in Clifton, Bristol, AMBITIOUS scored an ‘excellent’ rating within each of these categories. Achieving an overall engagement rate score of 90%, which was 16% higher than the average score.
Within the categories, AMBITIOUS scored 91% for Confidence in Management, way above the 74% global average. The data also showed that, globally, 41% have a high chance of leaving within nine months. AMBITIOUS rating within this category was 0% as Lis adds:
“Ensuring the team is happy and healthy is so important, particularly when you’re scaling. We don’t want to lose sight of our founding principles and values. Personally, and professionally, I couldn’t be happier! Is it a high bar, yes. But is it a high bar that is worth setting… absolutely.”
AMBITIOUS is an independent strategic communications agency. Based in Bristol, but with a national and international reach, AMBITIOUS helps clients find, engage and grow audiences.
In an ever-changing world, AMBITIOUS unlocks insights for organisations that shape ideas to build and amplify brand awareness and protect business reputations.
Its dynamic, strategic and trusted team of communication and creative experts span property, construction & built environment, tech, financial & professional services, pharma & healthcare, education, public sector, and sustainability.
From print and digital PR to communications strategy, media training, social media and content services – it connects clients to the conversations that matter.
Female-founded, owned, and run, AMBITIOUS celebrated its first decade in business in 2022.
People don’t just buy products or services
People buy people… and people are made up of stories.
Studies have shown that 55% of people are more likely to buy a product if they love the story behind a brand.
But why do brand stories matter? What makes a brand story compelling and engaging?
As a business, or individual, your brand’s story should be a complete picture of who you are and why you do what you do – what is your mission and vision.
It encompasses the facts of your brand, but also the feelings created by your brand. It should be the foundation of every aspect of your content marketing. Without a brand narrative, your marketing will be typically vague and inconsistent.
Notice how we’ve not mentioned what you do here.
In his book and hugely popular TedTalk, Start With Why, Simon Sinek argues that most organisations communicate from the outside in.
They start with what it is they do, before going into the how. They rarely address the why. But the why is so important when it comes to telling stories and leveraging human appeal.
Sinek argues that inspired leaders and organisations communicate from the inside out, starting with the why, and then moving to how, before finally addressing what it is that they do.
“With everything we do, we aim to challenge the status quo. We aim to think differently. Our products are user-friendly, beautifully designed, and easy to use. We just happen to make great computers. Want to buy one?”
This example, from Sinek, concisely shows this process in action. It is a reference to Apple and the way it starts with Why in its communications.
The theory emphasizes that people don’t buy what you do; they buy why you do it.
By starting with the “why,” organisations can differentiate themselves from their competitors, attract like-minded individuals who share their beliefs, and foster a loyal customer base or following.
This is where storytelling comes into play.
Brand storytelling is an art form that can be traced back to as early as 1895.
This was when a farming magazine called ‘The Furrow,’ leveraged compelling brand stories as a way to connect with their target audience.
John Deere’s magazine is considered to be the first example of corporate storytelling. But since these early days, brands have continued to recognise the amazing power that stories have.
Fundementally people like stories, because they can create emotional connections with them. This connection then creates brand differentiation, humanisation, memorability and engagement.
These are incredibly important elements not only for building brand authenticity but for keeping a steady pipeline of engagement in a world where a lot of businesses are pushing a product or service.
As more people are driven to make connections online, more brands and businesses use that online presence for reach and engagement.
This kind of activity would previously have been referred to as the marketing funnel. But that’s something of an outmoded term now.
The funnel is now more of a web.
The sheer volume of marketing communications coming the way of a consumer is staggering. From Google Search, to Facebook, Instagram, Youtube, Blogs, News and more the consumer has never been bombarded with more information.
The term web is quite an apt one in this sense. Because the web of social and marketing comms is now so laden with competition, it easily becomes overly exhausting for the potential customer.
All it can take is one element of that web to break, for the whole thing to fall down.
A lot of brands have a story to tell. But the only way to create a story that will resonate with your customers is to understand the art of storytelling.
Great stories are considered as such for several reasons. They take you on a journey. Great stories are relatable, they can inspire, engage, can even affect change. A good story is always:
Successful brand storytelling always has several key elements that create a compelling narrative.
An authentic story will help you articulate brand messaging, brand values and your brand’s mission.
How can you leverage the power of storytelling for your brand? Let’s start with the basics
Before you can tell your story, you have to know your story. Many organisations try to tell their brand story before they understand who they are and why their audience should care. It’s much easier to tell your brand’s story when you figure out:
An essential part of any brand story starts, as you’d expect, at the beginning.
What is your brand’s purpose, why do you do what you do? Why does your brand exist in the first place?
Identifying the answers to these questions will help you understand more about your brand. Once you establish your own brand’s identity, you can begin to tell your story.
It’s important to have a clear and consistent message that emanates throughout your communication. But try to stay clear of sounding like you’re selling something… show, don’t tell.
When you show who you are as a brand vs what you’re selling, you’re creating that emotional connection and brand differentiation. So, when it does come the time to drop a sales message, you have that preexisting engagement and customer motivation.
You can really only achieve this if you know your audience. To craft a compelling story that will speak to your customers, you need to properly understand them.
What motivates them, what inspires them, what moves them
Ask yourself who your customers are and why they should care about your brand. Define your buyer personas and think about the kinds of stories they want to hear.
Understanding your audience is imperative to not just your brand story, but your marketing strategy as a whole.
With your messaging shaped and your audience profiled, it’s time to define your narrative.
How do you want your audience to react? Do you want them to feel entertained? Informed? Educated?
Understanding these points will help you form your narrative and allow you to paint a picture of the kinds of stories and content that you should be producing.
Telling an authentic brand story goes beyond the ‘about us’ page on your website.
Instead, it’s interwoven into every aspect of communications
You’ll find that great brand stories are permeated through a brand’s social media posts, blogs, emails and website.
In today’s competitive and crowded marketplace, brand storytelling has become a powerful tool for companies to create meaningful connections with their customers, differentiate themselves, and establish a strong and memorable brand identity
Do you want to experience the value of great storytelling? Talk to the team at AMBITIOUS to discover how we can get more people talking about your brand [email protected] or call us on 0117 905 1177.
You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More Information