Job Description
Proctor + Stevenson are one of the UK’s longest-established independent B2B marketing agencies, we’re a Bristol based full-service agency known for tackling complex challenges, pushing creative boundaries and delivering outstanding results to clients worldwide.
We’re looking for an experienced Account Director who is passionate about creating great experiences for our clients to join our friendly Client Services team in Bristol. You’ll be a strategic thinker with a deep understanding of B2B marketing to drive growth across our roster of global clients. The ideal candidate will be a natural relationship builder with demonstratable experience growing clients and exceptional leadership skills including the ability to mentor and coach a high performing team.
You’ll be the trusted partner to a variety of ambitious, international clients, bringing your strategic approach to execute plans that meet their aspirations and our business growth targets. You’ll manage delivery on different projects including brand, web, video, online and offline campaigns, taking full advantage of our team of in-house experts to deliver high-quality service that exceeds expectations.
You’ll have similar experience within a B2B Marketing agency environment and be comfortable with the fast-paced environment that comes with it, handling multiple client accounts and working independently at times. As a strategic partner to our clients, you’ll be results oriented with high standards to ensure we deliver quality services every time. You’re a clear and confident communicator with excellent negotiation and presentation skills. The ideal candidate should have a self-starter attitude with a resilient mindset.
You’ll collaborate with our talented team of creatives, strategists, and technical specialists in an environment that values innovation, growth, and exceptional client service. You’ll have the ability to inspire change throughout the agency and with your clients, using your influence to bring people together and make improvements. You’ll work very closely with the Board of Directors and other Senior Leaders in the business to bring our strategy to life.
We’re also a business that genuinely cares about our impact on people and our planet – we’re B Corp certified and committed to only working with clients that align with our values. This isn’t just something to sound nice on our website – it’s something we work hard to maintain, from pro-bono work for local charities to supporting young designers starting out in their careers.
Day-to-day you’ll:
- Mentor, coach and develop a team of Account Managers, creating a supportive team environment with collaboration across the business.
- Lead and grow a roster of client accounts, proactively identifying initiatives and opportunities for growth.
- Robust financial management and oversight of client accounts, including budgeting, forecasting and monthly reporting to the Board.
- Demonstrate best practice in client service and project delivery, sharing knowledge, resources and ideas with the wider team.
- Foster collaboration across internal and external teams to deliver the best possible solutions for clients.
- Influence the studio and specialist peers internally to develop new initiatives and contribute to new business ideas and proposals.
Required skills
- Demonstrable track record in account management within a B2B marketing agency
- Strong B2B marketing experience, both digital and offline, including campaigns, lead generation, brand projects, website builds, motion graphics and more
- Great communicator both written and verbal, experienced presenting in-person and online.
- Experience of preparing proposals, pitching and being the voice of the agency in client meetings
- Skilled in developing strong client relationships, including the ability to have challenging conversations where required
Benefits
- Hybrid working (3 days minimum at our Bristol office)
- 4 day week or 9 day fortnight working week option
- Enhanced maternity and paternity
- Private medical insurance
- Health Cash Plan
- Company pension scheme
- 23 days holiday, increasing to 25 – plus bank holidays + additional time off at Christmas
- Long service awards
- Training and development opportunities – technical, professional and other exciting skills
- Salary Sacrifice car scheme
- Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!)
- Retail and gym discounts
- Regular team socials, including Christmas and Summer parties
If you’ve read this and think you fit the bill, please apply via the link. We look forward to receiving your application!