Job Description
Job title: Content Designer – 6 month fixed-term contract
Location: Bristol office or London office
Ask about our hybrid model – this role can be carried out in either our Bristol office, or our London office on Tottenham Court Road
Hours: Monday-Friday (full-time, 37.5 hours per week)
You’re reading this ad, so you’re ready to outthink. To take your skills, knowledge and experience beyond what you thought possible. And TMP268 is the place to do it.
TMP268 is a creatively strategic marketing agency, home to the Armed Forces Recruitment Service. Protecting the nation begins here.
And what does that mean for you? It means new challenges to rise to. Being encouraged and empowered to outthink at every opportunity. It means creating industry-first solutions, harnessing emerging tech, and realising AI’s potential to create human connection. It means feeling valued for everything you bring. And work you can be proud to call your own, whatever your role.
The role
As Content Designer, you’ll have the opportunity to establish and define content design principles for the Armed Forces Recruitment (AFR) programme. You’ll create a consistent, inclusive and accessible communication experience across digital and non-digital journeys. Your scalable content system will be seen throughout the careers hub, interview process and touchpoints beyond.
You’ll be seen as a subject matter expert for content design principles and governance. Positioned in a multidisciplinary team with expertise in UX, service design, research and product. Beyond the team, you’ll collaborate with stakeholders across TMP, MOD and Serco partners.
In setting content design principles, you’ll define the standards for: tone of voice, readability and structure, accessibility, content hierarchy and clarity. You will create a content governance model outlining how principles are applied, maintained, and evolved. Alongside this, you’ll develop reusable content patterns, templates and guidelines, which can be picked up and understood by others.
We’d like you to define the best use of AI for our work. You’ll use it to audit content at scale, generate or rewrite content aligned to defined principles, and establish prompts for AI-assisted content creation.
Join us in this foundational role: set the direction, frameworks, and guide to how our content design moves forward.
Required skills
Who we’re looking for
We’re seeking a strategic thinker with relevant experience in content design, UX writing, or content strategy. You’ve defined content design principles, standards, or systems, and embedded content governance frameworks. It’s key that you’re comfortable working on complex, multi-channel or service-based environments. Plus, you can conduct content audits and structure large-scale content ecosystems.
To do this role well, you’ll bring a deep understanding of GOV.UK content design standards, accessibility (WCAG) and inclusive language practices. It’s important that you can clearly communicate this and other complex information, simplifying it into easy-to-follow guidance. You’re a superb communicator, collaborator, and influencer.
Benefits
What’s in it for me?
You’re set to gain so much from being part of our team, including:
- Time off to rest or conquer items on the bucket list with 27 days’ holiday (+ 8 bank holidays) and a holiday purchase benefit where you can buy up to an additional 5 days.
- Great company paid benefits including our health cash plan, life assurance, company pension and access to an Employee Assistance Programme.
- A hybrid working pattern plus other great flexible benefits such as a TechScheme, free mortgage advice and more.
- Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement.
- Excellent health benefits – get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym.
- Opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme.
About us
Based in Bristol, TMP268 is a creatively strategic marketing agency full of curious, connected and clever problem solvers. Our focus is helping brands to grow.
As part of a Serco-led consortium – the Armed Forces Recruitment Service – we also hold the contract to deliver all marketing for British Army, Royal Navy and Royal Air Force recruitment.
TMP268 is part of PeopleScout, one of the leading Recruitment Process Outsourcing providers worldwide and part of the TrueBlue Inc Group.
Get in touch and start your application today!
We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.