Job Description
Social Media Traffic Manager
Salary: £35,000
Location: Bristol / Hybrid
Contract: Full time, permanent
Closing Date: Monday 2nd March 2026
Interview Dates: Week commencing Monday 9th March 2026
We’re The Content Emporium – a fast-paced content-first agency creating high-impact work for some of the UK’s biggest brands.
We’re looking for a Social Media Traffic Manager to help bring structure, calm and clarity to our dynamic and growing social media team.
This is a key new role to help us manage the complexity of content workflows, community management and social media processes across 30 UK shopping centres and other exciting client projects.
You’ll report into our Head of Content, and work alongside a large team of content creators and community managers, and a brilliant bunch of creatives, strategists and planners.
You’ll be at the heart of making everything run smoothly, helping us maintain high standards and an efficient, way of working that delivers brilliant results for our clients.
Job Description
1. Content Workflow Management
- Ensure a smooth flow of work through the social department, from content planning through to client sign-off and publishing.
- Coordinate with internal teams to track progress, chase approvals and flag any potential delays.
- Help the team stay on top of deadlines and ensure content is being delivered in line with social calendars / schedules.
- Assist with quality control and content formatting before publishing, where needed.
2. Content Shoot Planning & Coordination
You will have one direct line report to manage this process, but between you, you will be expected to:
- Organise content creation days across the UK, including booking travel and accommodation for team members.
- Coordinate shoot schedules, equipment needs and client liaisons to ensure days run effectively.
- Maintain clear documentation of plans and logistics to ensure seamless execution.
- Track shoot outputs to ensure all required content is captured and logged.
3. Team Scheduling & Support
- Create and maintain rotas for community management and other recurring social tasks.
- Support with the planning of team workload to ensure fair distribution and smooth delivery.
- Be a point of contact for troubleshooting day-to-day operational queries from the social team.
- Help with onboarding freelancers or new starters into our processes and tools.
4. Publishing Support
- Assist with the publishing of Stories and Reels across client Instagram accounts as required.
- Use Sprout Social and TikTok to help schedule, track and manage social media content.
- Liaise with clients when needed for final content approvals or clarification.
- Troubleshoot publishing issues and work with the team to resolve them efficiently.
5. Social Setup & Process Improvement
- Support with setting up new client accounts and ensuring the right access and brand materials are in place.
- Help refine and document social media team processes to ensure efficiency and consistency.
- Identify bottlenecks or inefficiencies in the workflow and make practical recommendations.
- Keep internal platforms and file management systems up to date.
6. Collaboration & Communication
- Work closely with the Strategic Social Lead, Creative Social Lead, Campaigns Social Lead, Social Entertainment Lead and Head of Social to keep projects on track.
- Coordinate with other departments (client success, editorial, design, CRM) to ensure cross-team collaboration.
- Represent the social production function confidently in meetings or client calls when required.
- Maintain a positive, solutions-focused attitude and contribute to a supportive, energetic team culture.
The practical bits
- Location: Hybrid, with an expectation of at least two days a week in our central Bristol office (next to Temple Meads station)
- Salary: £35,000 per annum
- Hours: 9am – 5pm, Monday to Friday
- Holiday: 25 days annual leave + bank holidays
- Benefits: Nest Pension scheme, Vitality Health Insurance, free Specsavers eye tests, volunteering opportunities
How to apply:
Send your CV and a short cover note to [email protected] with the subject line:
“Social Media Traffic Manager Application”.
Please note we will not look at any applications submitted via easy apply – only email applications will be considered.
🗓 Deadline: 11.59pm Monday 2nd March 2026
🎤 Interviews: Week commencing 9th March 2026
💻 Start date: ASAP after interview
We encourage early applications and reserve the right to close the role early if we find the right person.
Required skills
We’re looking for someone who:
- Is highly organised and thrives on creating structure in busy environments.
- Has excellent attention to detail and enjoys coordinating complex plans.
- Communicates confidently and clearly with both colleagues and clients.
- Has a can-do attitude. We’re looking for someone willing to muck in and fix issues.
- Can write clearly and accurately and is confident checking other people’s copywriting.
- Loves systems, planning tools and processes – and helps others work better with them
- Is excited about working in social and being part of an ambitious, fast-moving agency.
Benefits
Why work with us?
The Content Emporium is a creative, collaborative content agency offering high-level, plug-in support to top UK brands. We’re home to a 72-strong team of writers, designers, editors, strategists, video pros, social specialists and more, all dedicated to delivering brilliant, meaningful content that drives results.
We’re proud to have long-term relationships with major clients like Landsec, and we’ve got big ambitions for growth in 2026. This is a great time to join an agency where you’ll feel truly part of the a collaborative team.
Our commitment
We are actively trying to create an inclusive and diverse environment. All applicants will be considered for employment based on suitability for the role alone and without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, neurodiversity or disability status.
Please let us know if there’s anything specific we can do to make your application process easier for you.