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Comms and the customer journey: how to influence leads in 2026

Webinar

27th Jan 2026

13:00

-

13:45

Online

In this webinar, we’ll explore comms tactics across the customer journey that’ll help convert and retain your leads in 2026.

The path to purchase is evolving. In a world where there is information overload and growing consumer scepticism, your brand needs to be the clear and obvious solution to your audience’s problem.

In this webinar, our panel will delve deeper into the key themes from our recent guide, exploring effective comms strategies for visibility and lead generation.

The session will cover:

– The role of PR in AI search visibility: how traditional media can improve your appearance in AI search engines.

– How to understand your audience and build relationships: strategies for identifying and nurturing leads through the journey.

– Delivering the right message at the right time: how to build relevant and timely communications for conversion.

Our experts will also be on hand to answer your questions, and we can shape the webinar around these so please share ahead of time by emailing [email protected] or adding them in the Eventbrite box when you sign up

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About AMBITIOUS

AMBITIOUS by name and by nature, we are a PR led communications agency that delivers integrated strategic communications - online, offline and everywhere in-between. Proud to be crowned winners of The Drum Magazine's RAR Best PR Agency of the Year.

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