Creating a content marketing strategy
A solid content marketing strategy is the foundation for meaningful results and long-term success.
A content marketing strategy is a plan for creating and sharing content that appeals to your target audience and helps you achieve your business goals.
Whether you’re a start-up trying to make your mark or an established brand wanting to stay ahead, having a clear content marketing plan can be a game-changer. At AMBITIOUS, we’ve helped many businesses turn content into business growth by integrating it within the broader PR and digital marketing landscape.
This guide will walk business owners and marketers through the essential steps to create a content marketing strategy that drives growth and keeps your brand competitive.
We’ll cover everything from defining your goals and understanding your audience, to planning content types, mapping the buyer’s journey, setting SMART goals, and measuring results.
By the end, you’ll have a clear roadmap to build a strategy that delivers real business impact.
A content marketing strategy is a blueprint. It outlines the groundwork for the types of content you will produce, the topics it will cover, and the formats and channels you’ll deliver in.
You could think of it as a game plan for winning over potential customers and keeping them coming back for more… and that wouldn’t be incorrect. When viewed in isolation, a content strategy absolutely supports sales.
But, for the most successful brands, content marketing and content strategy do so much more than support sales. A content strategy keeps your brand fresh and your insights timely and valuable.
In short, it helps you remain relevant in a fast-changing market.
Now that we’ve covered what makes a strategy successful, let’s look at the key components that go into building one.
Building a content strategy involves several key components, each of which plays a crucial role in ensuring your efforts are effective and aligned with your business objectives.
To quote Simon Sinek, ‘Start with Why.’
Before you create a single piece of content, you need to understand why you’re doing the things you’re doing. Not just from a content perspective, but from an entire sales and operational perspective.
In his book,Start with Why, Sinek puts forward that the most successful brands put the why at the heart of everything they do. Taking a purpose-led approach allows you to approach subsequent strategies from a position of authenticity.
So rather than coming from a starting point of pure economics, put your mission and your vision at the heart of your content strategy.
You wouldn’t show up to a black-tie event in flip-flops… right?
Well the same principle applies to your content.
If you want to effect change and impact consumer decisions; you need to understand your audience, inside and out. Creating detailed buyer personas that go beyond basic demographics of age and geography can be incredibly valuable here.
What are their aspirations? What keeps them awake at night? What are the main pressures and challenges they’re facing?
Someone’s age, location, and job title isn’t going to give you great insight. By going beyond just demographics, you can establish what kind of content your audiences are engaging with the most.
With deeper, more detailed audience insights, you can create content that resonates with your audiences on a much more personal level.
You can then use existing audience insights and customer feedback to further refine your personas, curating your content to better address their needs.
You have your mission, your vision and your customer profiles.
Next, it’s time to understand the buyer’s journey.
The buyer’s journey typically includes three stages: Awareness, Consideration and Decision.
In this sense, every business is different, and as such, strategies and tactics must adapt. Content strategy and content creation aren’t a one-size-fits-all approach.
An FMCG brand will have a much shorter customer journey compared to a business that makes diagnostic machines.
A few blogs and some social posts aren’t going to make a quick conversion if your customer’s buying journey is traditionally 12 to 18 months or more. In cases like this, it’s about creating content strategies that are heavy on touchpoints and reinforcing your brand through much longer periods of awareness and consideration.
On the flip side; shorter journeys with bigger audiences – like FMCG – get to decision stage making much faster, so require content to match this cadence. It’s much faster, much more fluid and in the moment.
Creating content is all about matching audience and intent; you need to make sure that you’re putting the right content, in the right places, at the right time.
Your brand voice holds power, so use it wisely.
This is the real-world reflection of your mission, vision and brand values. Are you the wise mentor? The innovative disruptor? The friendly neighbour? Whatever your brand voice, consistency is key.
Also, people don’t just buy products; they buy into brands they can relate to. A strong brand identity, guided by clear brand guidelines, ensures consistency in both visual and tonal style across all content and marketing materials, strengthening brand recognition.
Maintaining a consistent brand voice across social media platforms is crucial for establishing and maintaining brand loyalty, which is key to amplifying your reach and engagement over time.
With a brand voice established and a firm understanding of your audiences, you can answer the question: what kind of content shall we produce?
There’s a lot of format options to choose from, including:
You don’t need it all to succeed. The key is to select the types of content that are most likely to resonate with your target audience. This will then inform the most appropriate channels upon which to activate those assets.
Generally speaking, having your own on-site content like blogs and articles is a universal must.
Whether you’re selling MRI machines or barefoot shoes, having on-site content that pulls through into search engine results pages and AI search platforms is going to be a major part of your content strategy.
So owned content has to be a foundational pillar of any content strategy.
Beyond your own channels, it’s about selecting the content types and channels that resonate with your target audience. If one of your prime audiences is NHS procurement teams, then you’re going to want to focus your efforts into channels like LinkedIn—with a mix of written thought leader content and video-led content marketing to catch their attention.
A fast-fashion brand would find more value in focusing on TikTok, with its in-built shopping API and fast-moving, trends-focused nature.
Important note: there’s a reason why we don’t classify social media platforms as ‘owned’. The reason being, that while the account itself is yours, you don’t own the channel itself. If TikTok or Instagram went under, then that channel is gone. Anything that is not 100% within your complete control, is classed as shared.
There are two more universal must-haves: video and direct-to-consumer content.
Whatever platform or channel you’re activating – whether it’s YouTube, LinkedIn, or TikTok – video content is the primary focus. So you need to account for video production in your content marketing strategy.
Then there’s direct-to-consumer content. Or in simple terms, email marketing.
Personalisation in sales and marketing is booming. With the sheer number of brands competing for attention across every channel and platform, the space has never been louder and more competitive. It’s incredibly easy for consumers to simply become overcome with brand fatigue and when that happens, they just start switching off.
But if you can successfully leverage a direct line of contact via email marketing, that can be a powerful thing.
Now that you have a sense of the key elements, let’s explore how to activate your content across multiple channels and formats for maximum impact.
The most effective and impactful content strategies take place across multiple channels, in multiple formats. By choosing the right mix, you can ensure your content reaches and resonates with the people who matter most.
To make this as effective as possible, combine owned elements, like on-site blogs and articles and your email channels, with the right mix of shared channels for your audience for maximum reach and effectiveness.
Look to ways you can repurpose content across different channels and formats.
Uou may want to conduct a piece of industry trends research. That piece of research becomes a designed whitepaper. That whitepaper can become a valuable sales asset, in both digital and print formats.
But it can be more.
It can then be broken apart, with news stories and releases created to generate earned media. Key elements of the whitepaper can then be created into shorter social assets, which can be activated across company and personal LinkedIn channels.
It can also be created into various blogs, summarising your findings and offering the whitepaper as a download. This gives you a lead magnet and a means of generating valuable consumer data.
You can activate these findings in your newsletters. You could even take it one step further and bring it into interactive formats like webinars, which can be especially effective for audience engagement. Those webinars could then be repurposed as further video content to be used on LinkedIn and even YouTube.
When taking this kind of integrated approach, the ultimate aim is to connect as many dots as possible.
When distributing your content, consider a broad mix of marketing channels from email marketing, social media accounts, video, digital and print design, even paid advertising like Google ads to create the greatest possible reach and impact.
With your content now planned and distributed, it’s essential to keep your strategy organised and on track.
A content strategy without a plan is like a road trip without a map. Chances are you’ll have fun, but you’ll most likely get lost.
This is where your marketing strategy and plan intersect with your content strategy. Through your marketing plans, create schedules and roadmaps, outlining campaigns, moments, and activations. Detail this with the outputs and assets you’ll need to create, with time-bound goals, to help keep you on track.
In the day-to-day, content calendars can keep everything on track and on schedule, particularly if you’re having to manage complex production schedules for video.
This will not only ensure consistency but also help you allocate resources, raise issues and delays effectively, and adapt to any required change. This helps ensure all team members and freelancers are on the same page, maintaining alignment and efficiency throughout the entire production and content creation process.
You want to stay on track and you don’t want to bite off more than you can chew. To manage expectations, it’s crucial to set SMART goals. These are:
SMART goals help you to achieve a few things.
Firstly, they’re built on solid foundations of goals. For example, instead of saying, “We want more website traffic,” a SMART goal would be, “We aim to increase website traffic by 20% over the next six months by publishing two blog posts per week.”
This helps join all the dots and create content production processes with firmly established timelines and completion journeys. This clarity ensures everyone on your team knows what you’re aiming for and how to get there.
They also help you outline what’s achievable, given your organisation’s current production capacities and capabilities. For example, you may not be in a position to be able to produce your own video content, either through lack of capacity or capability.
So SMART goals can also help you identify areas where you need to bring in extra resources and skills in order to achieve these goals.
These goals act as your guiding star, helping you focus your efforts and measure the success of your content marketing efforts.
Key Performance Indicators (KPIs) are the metrics that help you measure the success of your content marketing strategy.
These are ultimately showing how well your overall strategy is performing, relative to your original strategic goals and aims.
For your website, look to metrics like:
While overall impressions can give you a picture of the general reach of your site, actual on-page data is going to be much more valuable when analysing your content.
Social media platforms offer a different set of metrics. Here you’ll be looking at:
But you’ll also need to monitor sentiment on social. 1,000 comments look like a good number on a report. But if 950 of those comments are negative in sentiment, then it’s far less positive than the numbers show.
The reason why we establish KPIs isn’t to dictate any success or failure further down the line, it’s more about identifying progress, tracking what’s working, and most importantly, what isn’t.
Ongoing auditing and analysis help shape tactical, strategic, and creative decisions.
One of the biggest self-imposed flaws you can bring into your marketing strategy is to only review your activity once per year.
Ongoing auditing and analysis is a crucial step, not only in creating a content marketing strategy, but evolving it in real time.
Review your existing content to see what’s hitting the mark and what needs improvement. Determine which types of content are the most effective. Then, put plans in place to create more content which matches this.
You need to identify what isn’t working and establish why. If something doesn’t work once, try it again in a different way. But if something isn’t working over long periods of time, then continuation is likely not worth it.
By doing this, you can identify gaps in your content. Look for opportunities to repurpose content into new formats, maximise the value of your existing content, and remove anything that is low-value and surplus to requirement.
Rather than doing this once a year, do it with more focused regularity. More regular content audits provide valuable insights that inform your ongoing strategy.
With your strategy organised and performance measured, let’s look at how data can become your superpower.
We know that optimising your content for better visibility in search is crucial to ensure it reaches a wider audience, improves your rankings, and ensures your content stands out in search results.
But competing for keywords, intent, and eyeballs is more than just a challenge in creative writing.
It’s about leveraging the right data and insights and using tools like Google Analytics, SurferSEO, and SEMRush to give you the edge.
The same applies to social media platforms. Proprietary analytics, or third-party tools such as Hootsuite, let you see what’s working in real time.
But don’t just collect data… act on it.
You need to be prepared to adjust your strategy based on these insights. The best content strategies are the ones that adapt.
With data as your guide, you can confidently plan and adapt your strategy for ongoing success.
There’s no silver bullet for successful content. What makes a content strategy successful is two-fold.
Firstly, it’s about strategic planning, critical thinking, and creativity. You need to be able to hone in on audiences, demographics, messaging and narratives, and understand the buyer’s journey and how you can subtly influence it in your favour.
Great content strategy establishes these foundational elements, meaning you can have great creative outputs underpinned by strong data and insights. So before you’ve even drafted a word of copy, or shot a second of video content, you need to have this understanding.
But you also need to be able to react and adapt.
A framework is great. It gives you guardrails. But a dogmatic approach to your strategy could do more harm than good.
Things may not work as you predicted, attitudes change, behaviours adapt, trends come and go, and algorithms change the way content is delivered and consumed.
If all you’re doing is staying within the lines of your strategy, chances are you’re missing out.
By following these steps, you can build a content marketing strategy that is structured, effective, and adaptable.
Having a documented content marketing strategy is crucial to guide your efforts and ensure success.
Whether you’re looking to increase brand awareness, generate leads, improve your search ranking, surface in generative AI responses, or create personalised marketing content for your customers, a robust content marketing strategy underpins these goals and gives you the roadmap to achieving them.
But a winning content strategy isn’t just about creating more and more content. It’s about creating the right content, for the right people, and putting it in the right place at the right time.
At AMBITIOUS, we’ve seen firsthand how a content strategy can transform businesses. It’s not just about getting likes or shares; it’s about building relationships with your audience that last and deliver real results.
Get in touch to talk about how we can help you develop a strategy that’s as unique as you are.
AMBITIOUS by name and by nature, we are a PR led communications agency that delivers integrated strategic communications - online, offline and everywhere in-between. Proud to be crowned winners of The Drum Magazine's RAR Best PR Agency of the Year.
You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More Information
