Job Description
About Unfold
Unfold is a small web studio that’s been proudly punching above its weight since 2018. Made up of six friendly, intelligent folk who are committed to producing user-centred marketing websites and web apps. We work with SME’s, growing startups and corporate innovators to help them unlock the potential in their organisation.
About the role
Unfold is in an exciting phase of growth, taking on more complex and ambitious projects. From the very beginning, we’ve thrived on building long-term, close-knit relationships with our clients. Together, we’ve delivered incredible, impactful work that’s contributed to our shared success.
Of course, none of this would be possible without making that all-important first connection.
We’re therefore on the lookout for someone to join our team in the role of Outreach Manager, to help us connect with more brilliant clients. If you’re passionate about building relationships and playing a key role in driving our growth, we’d love to meet you.
The role is based in Bristol with some travel required. Our preference is for a full time candidate that is able to come into the office 3-4 days per week.
Objectives of the role:
- Build a consistent pipeline of well-qualified and quality opportunities to feed the leadership team for conversion
- Build connections and relationships with larger organisations, helping us to fulfil our objective of working with a household name
- Discover and develop new, reliable sources of quality lead generation
- Generate the leads to help us build our growing base of retainer work alongside our projects
Key roles and responsibilities
- Generating fresh leads using cold outreach channels such as email, phone, LinkedIn etc.
- Working closely with marketing to define invite and follow-up strategies off the back of our Smart Cookies events and web campaigns
- Work closely with marketing and leadership to develop a sales enablement process that allows us to improve our sales performance
- Monitor tender sites for appropriate opportunities and complete initial assessments
- Seeking out networking opportunities to make new connections with potential prospects and referral partners in Bristol and London, including at our own Smart Cookies event series
- Managing the CRM and reporting back regularly to leadership on business development targets and pipeline status
- Working alongside the MD to qualify new opportunities
This role will be given a high degree of autonomy to pursue the strategies which the successful applicant believes will deliver the strongest returns, so we expect this list to evolve and change over time. The role also has plenty of scope for growth as we grow the agency.
About you
- You excel at building and nurturing relationships with colleagues, clients, and partners, sharing a genuine passion and enthusiasm for their success.
- You value constructive and honest feedback, and actively contribute to fostering an open, supportive, and empowering culture.
- You thrive in a collaborative environment, but can also work independently when required, showing initiative and autonomy.
- You embrace uncertainty and see challenges as opportunities for growth, finding satisfaction in figuring out solutions even when the answers aren’t immediately clear.
- You’re committed to enhancing processes and solving challenges creatively, with a constant focus on improvement.
- You have a keen eye for detail, ensuring accuracy and quality in everything you do.
- You are adaptable and proactive, ready to take on new responsibilities and drive positive change as our agency evolves.
Benefits
- Base salary of £30,000-£35,000 with OTE of £45,000-£50,000.
- 30 days of holiday per year, including bank holidays.
- Extra three days off over Christmas
- Half days on Friday’s during August
- Two annual team days – a summer celebration and Christmas party.
- Top-of-the-line equipment – including a MacBook, monitor, and any software tools you need.
- Personalised support and training – we’ll tailor development opportunities to help you thrive in the role.
- Semi-flexible working hours and a family-friendly culture to suit your lifestyle.
- Nest workplace pension
- Inspiring office space – with free tea, coffee, and fruit, plus showers and bike parking.
- Work in the heart of the Bristol creative community, with monthly social events organised by our office provider.
Our values
- Yes before no: our ‘can do’ attitude keeps us moving forwards. If we can’t do it yet, we’ll soon find a way.
- Deliver success, not just a service: we’re entrepreneurs, just like our clients, so we understand their need to succeed and get results.
- Integrity comes naturally: if we say we’ll make something happen, it will. We don’t move the goalposts and we stick to our word.
- Challenge everything: sometimes we’re right and sometimes we’re wrong, but we’ll always bother to ask ‘why?’. We’ll challenge our own and our client’s ideas in pursuit of perfection.
- Cherry on top: there is nothing we enjoy more than the smile on the client’s face at the end of a project. We go above and beyond to add that touch of magic that really makes the work sparkle.
Interview process
- Drop us a message at [email protected]. Tell us why you’d like to work at Unfold and what you’d bring to the role. Please include your CV.
- Relevant applicants will be invited for an interview. The first stage of the process will focus primarily on assessing your experience and capabilities.
- The second and final stage of the interview process will dig deeper into intended approach to the role as well as how you’d fit into the wider Unfold team. This will include an opportunity to meet other members of the team.
Unfold is committed to equality and inclusion in all that we do.
No agencies, thank you!