Job Description
Job Role
This role will primarily support our Digital Project Managers across our website design and development projects, offering a fantastic opportunity to develop your skills in this area.
We are seeking a candidate with strong communication skills, a proactive approach, and a genuine enthusiasm for learning new skills and processes. Working at Mentor, you’ll have the chance to collaborate with a wide range of impressive clients, leading to a varied and interesting workload.
While agency experience is desirable, we will also consider applicants from other backgrounds. Experience with technical, CMS, and web build projects would be advantageous.
The role will include the following:
- Supporting senior PMs during development of large/complex Website and CRM projects.
- Assisting in project planning (managing timelines, scope, functionality), team briefings and scheduling.
- Working alongside the wider team to understand the clients’ goals and objectives.
- Using Jira Service Desk to handle and respond to incoming client requests and enquiries.
- Supporting client Content Management System training and advice.
- Developing test plans for new web projects and existing website updates.
- Website testing support to ensure accessibility and functional compliance.
- Proofing design assets and animation developed by our in-house creative team.
- Managing content on behalf of clients using Umbraco CMS.
- Project reporting using our Jira timesheet system and Excel.
Please send your CV to [email protected]. No calls please, we politely ask that you send your CV by email in the first instance.
Required skills
We are looking for somebody who is:
- Organised, has great attention to detail, and a positive outlook and approach.
- Passionate about the work with a questioning and inquisitive nature.
- Able to remain calm under pressure.
- Excellent at communicating clearly and concisely, to both internal and external teams.
- Great at building relationships with clients, internal teams, and freelancers.
- Able to understand technical details and communicate it back to clients in a simplified relevant manner.
- Willing to learn more about digital development, using data tools (such as GA (Google Analytics) / GTM (Google Tag Manager), and the UX & UI design process.
- Have the ability to quickly pick up and work with new software and third-party platforms.
Advantageous:
- Experience of working within an agency or multi-client environment.
- Knowledge of the creative and marketing process.
- Familiar with project tools such as Jira, Miro, Basecamp.
- Familiar with Content Management Systems.
Benefits
Benefits Package:
We offer excellent benefits, here are a few to expect if you join our team.
- A contributory pension with free access to an IFA for pensions advice.
- Life Assurance (4 x annual salary).
- Birthdays Off!
- Time off in Lieu of Overtime.
- Carbon Offsetting (we offset our Employees’ whole Carbon footprint, not just for work activity).
- Employee Referral Scheme.