News

How to get more work from your existing clients

BCI Workshop

16th Sep 2026

9.30am

-

1pm

Ensera Design, Bristol

Land then expand: client growth in turbulent times

Buy tickets here

Are you handling client relationships? You are doing a great job of keeping the wheels turning, but now need more? With ‘new, new’ business becoming more difficult than ever in the current climate, more attention needs to be paid to current clients and the opportunities they present. But waiting for that extra brief isn’t always enough.

You need a plan and process. With strong client relationships, commercial acumen and an eye for opportunity, you can create the right environment for account growth. In this half-day interactive workshop we will look at not just the importance of retaining clients but provide practical tips for growing accounts.

Key takeaways:

  • Defining what clients really want
  • The importance of relationship mapping
  • Forming better habits at every level of your agency
  • Proactive and reactive opportunity spotting
  • Going from a conversation to conversion
  • Tools and plans – the fundamentals

Who is this event for?

Anyone with a client services or handling role, who is keen to grow their accounts but might not know where to start or what’s required.

About Claire

With an agency career spanning nearly two decades with the likes of Havas and Golin, Claire has led award-winning teams for some of the nation’s best-known brands.

Taking her experience of leading operations and businesses development, she now works with agencies to ease their growing pains and operational challenges.

She is passionate about improving diversity in the sector and nurturing talent and is longtime advisor and mentor.

Tickets

> BCI member tickets are £125+VAT.

> Non-member tickets are £195 +VAT.

Member

About Bristol Creative Industries

Bristol Creative Industries is the membership network that supports the region's creative sector to learn, grow and connect, driven by the common belief that we can achieve more collectively than alone. 

Related Events