Armadillo Agency Member

Ready to dig a little deeper? Our creative CRM solutions will help you build profitable connections with your customers.

Member Bio

At Armadillo, we dig a little deeper to help brands unearth profitable connections with their customers.

A Bristol-based CRM marketing agency, we’ve been delivering an impressive ROI to big brands for over 25 years.

It’s incredible what you can achieve when you dig a little deeper. Longstanding partnerships with global brands like McDonald’s and Disney, for example. Dazzling response rates that demonstrate improved campaign performance year on year. Innovative creative campaigns that are held up as examples of industry best-practice around the world, not to mention DMA Gold for ‘Best Use of Email’.

Our way of working cultivates curiosity. We drill down into the brief. We uncover relatable insights. We ensure a customer’s engagement with a brand feels effortless. Because when you dig deeper and put clients’ and consumers’ best interests first, impressive results come naturally.

Ready to dig a little deeper? Get in touch.

Key People

James Ray, Chief Executive Officer

Chris Thurling, Chairman

Andy Brown, Chief Financial Officer

Fiona Craig,Director of Strategy

Rob Pellow, Digital Experience Director

Nicholas Blake, Head of Data and Digital Operations

Ann Hiatt, Non-Executive Director

Articles from Armadillo

The DMA Awards: Measuring customer loyalty

How to measure and create success amid ambiguity

How to Ensure a Frictionless Customer Experience