Digital Marketing Account Manager


Job Description

We’re Torchbox, a progressive digital agency on a mission to help charities create transformative, high-quality digital products and services in low-risk, cost-effective ways. We’re proud to be the creators of Wagtail, one of the leading open source CMSs, now used by Google, NASA, the NHS and thousands of other organisations around the world.

This is a great time to join Torchbox. We’ve just become the UKs first 100% employee owned digital agency, business is booming in the UK and US, Wagtail is flying high and we’re doing great work with many, incredible, mission-driven organisations.

We’re looking for a  Digital Marketing Account Manager to join our Search & Analytics team!

You’ll be running pay-per-click and paid social media campaigns for some of the very biggest charities and NGOs. Our current clients include Samaritans, Breast Cancer Now, Great Ormond Street Hospital, Girlguiding, the Disasters Emergency Committee, Chatham House, Action for Children and many more.

Working closely as part of a team of Account Managers, marketing executives, SEO specialists and Web Analysts, you’ll be working across a wide variety of platforms including Google Ads, Facebook, LinkedIn and Twitter, delivering ultra-accurate work, on time and within tight budgets.

Your responsibilities will include:

Required skills

The right person for the role will have the following skills:



You’ll have experience working in an environment that requires you to manage your own workload, easily context switch and handle competing deadlines. You’ll be someone who knows where to look for the latest digital news and announcements. You’ll be super confident presenting in front of clients at all levels, with strong relationship-building and interpersonal skills.


What we can offer you:


*The salary range quoted includes our employee owners and performance bonus scheme. This equates to roughly 10% – 25% of your final salary.

For this role you must have the ability to travel into London easily for client meetings.

We particularly welcome neurodiverse individuals and applicants from ethnically diverse backgrounds that are under-represented groups in the creative and technology industries.


Interested? Apply and explain why we’d be crazy not to ask you for an interview. Please include salary expectations.